--- description: Is Nutshell CRM the right solution for you? See where it's ranked among all CRM Software. Read expert reviews, compare 2026 pricing, and explore top-rated features. --- [Home](https://www.selecthub.com/) > [CRM](https://www.selecthub.com/research/customer-relationship-management/) > [CRM Software](https://www.selecthub.com/c/crm-software/) > Nutshell CRM Categories: - [CRM Software](https://www.selecthub.com/c/crm-software/) - ... ## What Is Nutshell CRM? **Industry Specialties:** Serves all industries Nutshell CRM is a cloud-based customer relationship management (CRM) platform designed to assist businesses with sales, marketing, and customer service operations. It caters particularly well to small and medium-sized businesses seeking a straightforward and cost-effective CRM solution. Nutshell CRM's user-friendly interface and setup process make it accessible even for those new to CRM software. Nutshell CRM offers a range of features including contact management, lead tracking, opportunity management, email marketing, and reporting, all at an affordable price point, with plans starting at $16 per month. Users appreciate its ease of use, affordability, and comprehensive features, making it a strong contender in the CRM market. PRICE $ $ $ $ $ COMPANY SIZE S M L DEPLOYMENT PLATFORM [Try Before You Buy. Request a Free Demo Today!Request Demo It's completely free!](https://pmo.selecthub.com/get-product-demo/?category=CRM+Software&product_name=Nutshell%2BCRM&origin_url=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fcrm-software%2Fnutshell-crm%2F&product_logo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2F9c72e0c8882794b79d65f14776a0a974-7611ea2e4c4d127fe7d07465488c5c7b%2Fresources%2Fnormal%2Flogo.png%3F1693317490) [Contributors](#view-contributors) ![Pragya Haryani]() Written by Pragya Haryani Technical Content Writer [Read Bio](https://www.selecthub.com/author/pragya-haryani/) ![Zachary Totah]() Edited by Zachary Totah Content Editor [Read Bio](https://www.selecthub.com/author/zachary-totah/) User Sentiment i ![User satisfaction level icon: great]() Based on 830 reviews: Add your rating: ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() Product Screenshots and Videos ## #31 Nutshell CRM is ranked #31 in the CRM Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report. [Get the Report Now](https://pmo.selecthub.com/top-crm-analyst-report-site-vers?category_slug=crm-software&product_slug=nutshell-crm&page_type=product&slug=nutshell-crm&product_name=Nutshell+CRM&category=CRM+Software&origin_url=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fcrm-software%2Fnutshell-crm%2F) ## Nutshell CRM Pricing Based on our most recent analysis, Nutshell CRM pricing starts at $16 (Per User, Monthly). [Get Price Quote](https://pmo.selecthub.com/get-product-pricing/?category=CRM+Software&product_name=Nutshell%2BCRM&origin_url=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fcrm-software%2Fnutshell-crm%2F&product_logo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2F9c72e0c8882794b79d65f14776a0a974-7611ea2e4c4d127fe7d07465488c5c7b%2Fresources%2Fnormal%2Flogo.png%3F1693317490&price=2)
Price
$ $ $ $ $ i
Starting From
$16
Pricing Model
Per User, Monthly
Free Trial
Yes - Request for Free
## Training Resources Nutshell CRM is supported with the following types of training:
Documentation
In Person
Live Online
Videos
Webinars
## Support The following support services are available for Nutshell CRM:
Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support
## Nutshell CRM Benefits and Insights Why use Nutshell CRM? ### Key differentiators & advantages of Nutshell CRM - **Featured Integrations:** Provides efficiency of business operations without the help of IT support by connecting and centralizing the tools that help day-to-day activity.  - **Customized Models:** Leverage different sales models that best suit business needs. Types include inbound sales, relationship-based sales, outbound sales, team sales and account-based sales.   - **Boundless Conference:** Invest in business growth with an annual virtual conference that features live appearances and workshops by eminent professionals. Adds value by enhancing the performance of sales, marketing and customer support teams.  - **Simplified Usage:** Eliminate common process delays such as categorizing contacts, scheduling follow-ups, organizing leads based on priority and deriving social media handles for each contact. The user-friendly interface makes it easy to adapt to the platform’s layout and deliver quick results.  ### Industry Expertise The software works best for SMBs from various domains and has delivered results for over 25,000 professionals. ## Nutshell CRM Reviews Based on our most recent analysis, Nutshell CRM reviews indicate a 'great' User Satisfaction Rating of 84% based on 830 user reviews from 5 recognized software review sites. ![User satisfaction level icon: great]() 830 reviews 84% of users would recommend this product ### Synopsis of User Ratings and Reviews Based on an aggregate of Nutshell CRM reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst. #### Pros - **Customer Service:** Of users reviewing this aspect, 83% mentioned that the customer support is great and is quick to respond. - **Automation and Sync:** These features aid email marketing and eliminate manual tasks, as observed by 63% of reviewers referencing them. - **Tracking and Reports:** All users who reviewed these features liked the accuracy of the platform’s tracking and reporting. - **Easy to Use:** The platform gets easier with time and the user interface is enjoyable to use, as indicated by 90% of reviews about usability. - **Customization:** Nutshell offers customizations, including unique tags and fields, that make it fit user requirements, according to 66% of reviews on the subject. #### Cons - **Workflow Management:** Of users who reviewed this feature, 61% said it makes management of workflows difficult, depending on the task allocation. - **Price:** The platform is not very budget-friendly and adds additional costs for extra features, according to 66% of users referring to this feature. - **Integrations:** The software uses third-party integrations that make it difficult to operate, as noted by 66% of users reviewing integrations. #### Researcher's Summary: Nutshell’s CRM and sales automation platform helps sales teams with lead capturing. Besides being easy to use, it offers great tracking and reporting features. Users also pointed to its customization and automation as key benefits. Having said that, some workflow restrictions make task delegation and operations difficult. Additionally, its third-party integrations make it hard to work seamlessly. It charges additional costs for more advanced features, making it best for companies that only need basic functionality or have the budget to support higher costs. ## Key Features - **Add-on Automation:** Nutshell Pro adds an extra benefit of sales automation that accelerates the process of gathering leads. It also helps sales teams optimize their efforts and focus more on building relationships.  - **Pipeline Management:** Provides drag-and-drop features to progress leads through the next sales stage and mark them as won, lost or canceled. Enables monitoring sales progress and planning sales strategy accordingly.  - **Reporting and Performance Tracking:** Shows what’s working and what needs to improve by:  - Capturing and reporting sales performance, team performance and productivity, and sales forecasts. - Monitoring lead volume, analyzing lost deals and tracking customer advancement through the sales funnel. - Providing ready-to-use charts and presentations. - **Contact Management:** Helps minimize manual entry and gain insights on leads. Syncs contacts, calendars and emails, as well as logs communications from desktop and smartphones. Also helps manage, import and export data on one dashboard.  - **Email:** Send customers personalized emails by creating and scheduling one-on-one sales drip campaigns that help capture leads. The sequence tool can automatically trigger the sales sequence in the pipeline stage and sends reminders to follow up.  - **Team Collaboration:** Tag, communicate and collaborate with colleagues without missing out on important notifications from clients. Organize and revert to conversations from anywhere using the mobile app.  ## Limitations These are the product limitations at the time of this writing, based on user reviews: -  Mobile applications lack a user-friendly UI.  -  New software updates during working hours interrupt work.  ## Suite Support The support team can be reached Monday to Friday from 9:30 a.m. to 3:30 p.m. EST. Live support is included with every plan at no additional charge. *mail\_outline*Email: support@nutshell.com *phone*Phone: (888) 336-8808. *school*Training: A help center on the website provides training material to get acquainted with the software. Sales and marketing strategies are also available. *local\_offer*Tickets: Request forms are available on the website. ![Banner of Pricing guide for Nutshell CRM]() ## Pricing & Cost Details See the Price/User for the top CRM software… plus the most important considerations and questions to ask when shopping. See Pricing Details ## Head-to-Head
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[![Pragya Haryani]()](https://www.selecthub.com/author/pragya-haryani/) Written by [Pragya Haryani](https://www.selecthub.com/author/pragya-haryani/) Technical Content Writer   As a Market Analyst at SelectHub, Pragya writes content for various categories such as CRM, Sales Force Automation, HR Management, CMMS and Marketing Automation. Other than work, she enjoys exploring new places, watching romantic and fiction movies, understanding distinct cultures, volunteering at orphanages and spending time with her friends. [See Full Bio](https://www.selecthub.com/author/pragya-haryani/) [![Zachary Totah]()](https://www.selecthub.com/author/zachary-totah/) Edited by [Zachary Totah](https://www.selecthub.com/author/zachary-totah/) Content Editor   As SelectHub's Content Manager, Zac is in charge of content across diverse categories including CRM, ERP, HR, medical and project management. He has over 6 years of experience writing and editing for B2B tech and holds a B.A. in communications. His work is driven by his goal of making it less overwhelming for people to find software for their business. [See Full Bio](https://www.selecthub.com/author/zachary-totah/) Your review has been submitted and should be visible within 24 hours. Review Title Pros Cons Overall feedback Your name Your job title Industry Choose your main industry - Accounting / CPA - Advertising - Aerospace & Defense - Agriculture - Apparel - Architecture - Auto Dealership - Automotive - Banking & Financial Services - Banking & Mortgage - Chemicals - Construction & Engineering - Construction / Contracting - Consulting - Consumer Products - Distribution - E-commerce - Education - Electronics - Energy & Utilities - Federal Government - Field Maintenance - Food & Beverage - Healthcare / Social Services - Hospitality / Gaming / Travel - Human Resources - Industrial Machinery - Information Technology & High Tech - Insurance - Legal - Maintenance / Field Service - Manufacturing - Marketing Services - Media & Communications / Entertainment - Mill Products - Mining / Metals - Mortgage - Non-Profit - Not Available - Oil & Gas - Other - Other Services - Payroll Provider - Pharmaceuticals - Professional Employer Organization - Professional Services - Property Management - Public Sector - Real Estate - Recruiting Agency - Religious Institutions - Retail - Sales & Marketing - Semiconductors - Software / IT - Sports and Recreation - Staffing Agency - State & Local Government - Telecommunications - Third-Party Administrator - Transportation & Logistics - Wholesale Distribution Company Size Choose your company size - 1 employee - 2 to 9 employees - 10 - 19 employees - 20 - 49 employees - 50 - 99 employees - 100 - 499 employee - 500 - 999 employees - 1,000 - 2,499 employees - 2,500 - 4,999 employees - 5,000 - 9,999 employees - 10,000 - 24,999 employees - 25,000 - 49,999 employees - 50,000 + employees ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.selecthub.com/" }, { "@type": "ListItem", "position": 2, "name": "CRM", "item": "https://www.selecthub.com/research/customer-relationship-management/" }, { "@type": "ListItem", "position": 3, "name": "CRM Software", "item": "https://www.selecthub.com/c/crm-software/" }, { "@type": "ListItem", "position": 4, "name": "Nutshell CRM" } ] } { "@context": "http://schema.org", "@type": "SoftwareApplication", "name": "Nutshell CRM", "description": " Nutshell CRM is a cloud-based customer relationship management (CRM) platform designed to assist businesses with sales, marketing, and customer service operations. It caters particularly well to small and medium-sized businesses seeking a straightforward and cost-effective CRM solution. Nutshell CRM's user-friendly interface and setup process make it accessible even for those new to CRM software. Nutshell CRM offers a range of features including contact management, lead tracking, opportunity management, email marketing, and reporting, all at an affordable price point, with plans starting at $16 per month. Users appreciate its ease of use, affordability, and comprehensive features, making it a strong contender in the CRM market. ", "review": { "@type": "Review", "author": { "@type": "Person", "name": "Pragya Haryani", "reviewBody": "Nutshell’s CRM and sales automation platform helps sales teams with lead capturing. Besides being easy to use, it offers great tracking and reporting features. Users also pointed to its customization and automation as key benefits. Having said that, some workflow restrictions make task delegation and operations difficult. Additionally, its third-party integrations make it hard to work seamlessly. 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