[Home](https://www.selecthub.com/) \> [CRM](https://www.selecthub.com/category/customer-relationship-management/) \> [CRM Software](https://www.selecthub.com/c/crm-software/) \> Copper CRM Categories: * [CRM Software](https://www.selecthub.com/c/crm-software/) * [Lead Management Software](https://www.selecthub.com/c/lead-management-software/) * [Nonprofit CRM Software](https://www.selecthub.com/c/non-profit-crm-software/) * [Sales Force Automation Software](https://www.selecthub.com/c/sales-force-automation-software/) * [...](#) ## What Is Copper CRM? **Industry Specialties:** Industry Specialties: Technology, Corporate Development, Consulting, Real Estate Designed to integrate with Gmail and other Google Apps, Copper (formerly ProsperWorks) is a comprehensive and easy-to-use platform. It helps small and medium-sized businesses automate core operations; manage leads, sources and opportunities; streamline sales processes; uncover actionable insights; and nurture customer relationships. It enables users to check email threads and past interactions. It also acts as an alternative for goal setting and forecast management, as it converts sales bottlenecks into visible opportunities. PRICE $ $ $ $ $ COMPANY SIZE S M L DEPLOYMENT PLATFORM [ Try Before You Buy. Request a Free Demo Today! Request Demo It's completely free! ](https://pmo.selecthub.com/get-product-demo/?category=CRM+Software&product%5Fname=Copper%2BCRM&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fcrm-software%2Fcopper-crm%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2Fb603b38a17f369ddc973b3a9045943de-9e8708ff695290f97235dc3b87296c79%2Fresources%2Fnormal%2Flogo.webp%3F1756487725) [Contributors](#view-contributors) ![Pritha Basu]() Written by Pritha Basu Technical Content Writer [Read Bio ](https://www.selecthub.com/author/pritha-basu/) ![Zachary Totah]() Edited by Zachary Totah Content Editor [Read Bio ](https://www.selecthub.com/author/zachary-totah/) User Sentiment i ![User satisfaction level icon: great]() Based on 1907 reviews: Add your rating: ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() Product Screenshots and Videos ## #28 Copper CRM is ranked #28 in the CRM Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report. [Get the Report Now ](https://pmo.selecthub.com/top-crm-analyst-report-site-vers?category%5Fslug=crm-software&product%5Fslug=copper-crm&page%5Ftype=product&slug=copper-crm&product%5Fname=Copper+CRM&category=CRM+Software&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fcrm-software%2Fcopper-crm%2F) ## Copper CRM Pricing Based on our most recent analysis, Copper CRM pricing starts at $19 (Monthly). [Get Price Quote](https://pmo.selecthub.com/get-product-pricing/?category=CRM+Software&product%5Fname=Copper%2BCRM&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fcrm-software%2Fcopper-crm%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2Fb603b38a17f369ddc973b3a9045943de-9e8708ff695290f97235dc3b87296c79%2Fresources%2Fnormal%2Flogo.webp%3F1756487725&price=2) Price $ $ $ $ $ i Starting From $19 Pricing Model Monthly Free Trial 14 Days - [Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Copper+CRM&category=CRM+Software&product%5Flogo=https://cdn.selecthub.com/products/b603b38a17f369ddc973b3a9045943de-9e8708ff695290f97235dc3b87296c79/resources/normal/logo.webp?1756487725) ## Training Resources Copper CRM is supported with the following types of training: Documentation In Person Live Online Videos Webinars ## Support The following support services are available for Copper CRM: Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support ## Copper CRM Benefits and Insights Why use Copper CRM? ### Key differentiators & advantages of Copper CRM * **Built for G Suite:** Integrate with the entire G Suite ecosystem seamlessly for a unified experience. The Gmail Chrome extension helps identify, track and optimize sales contacts and opportunities within users’ inboxes. The Google Sheets add-on helps create advanced dashboards, reports, charts and graphs. * **Integrations:** Native and embedded integrations are available. Also integrates seamlessly with tools like Slack, Zendesk, Hubspot, Xero, QuickBooks, Docusign, RingCentral, Mailchimp and PersistIQ. * **Insights:** Receive accurate business data with sales forecasting, visual reporting and analytics. Automatically capture data, leverage real-time pipeline tracking and view potential revenue by expected close date. Using these elements, keep a pulse on deals, plan things ahead and determine the correct course of action. * **Security:** Gain absolute data protection and security control through vulnerability testing, data encryption, user access management, two-factor authentication, data security training and regular user access review. * **Customizability:** Add fields to track business-specific details for managing accounts. Save pre-filtered lists of leads, contacts and companies for a quick view and set preferences to receive real-time alerts that indicate when leads, accounts or deals need attention. ### Industry Expertise Best suited for small businesses, medium sized companies and global enterprises. Serves industries including advertising and media agencies, software and technology companies, real estate agencies, corporate development teams, and consulting businesses. ## Copper CRM Reviews Based on our most recent analysis, Copper CRM reviews indicate a 'great' User Satisfaction Rating of 89% based on 1907 user reviews from 5 recognized software review sites. ![User satisfaction level icon: great]() 1907 reviews 89% of users would recommend this product ### Synopsis of User Ratings and Reviews Based on an aggregate of Copper CRM reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst. #### Pros * **G Suite and Gmail Integration:** Every user referencing this feature mentions it simplifies managing data, accessing contact information and more. * **Easy to Use:** The interface is easy to navigate, according to 91% of reviewers mentioning this aspect. * **Tracking Client Interaction:** It’s easy to track conversions and interactions with clients, as observed by every user who talked about this aspect. * **Customization:** It’s possible to customize different aspects of the platform, as noted by 85% of the reviewers who mentioned this feature. * **Configuration:** Set up is easy, according to every user mentioning configuration. * **Project Management:** This feature helps keep track of who’s working on what and eliminates repetitive work, as observed by every user referencing it. #### Cons * **Technical Glitches:** Every user referencing this aspect noted it has issues like not being able to change font color when adding notes or having to log in repetitively due to connection errors. * **Reports:** According to 70% of reviewers who mention this feature, daily accurate reports on progress would be of great help. * **Email Tracking:** This feature needs improvement, as it’s not possible to send emails with graphics or merge those emails, as observed by 75% of reviews referencing email tracking. #### Researcher's Summary: Copper provides an easy-to-use platform offering seamless G Suite integration. It helps track client interactions, communicate with employees, automate core operations, and manage leads. It’s quite easy to configure and customize the system, as noted by most reviewers. However, it suffers from technical glitches, and reviews observed that its reporting and email tracking features need improvement. Overall, the system is a good fit for smaller businesses that already use G Suite tools and want a CRM that can plug into those apps and processes. ## Key Features * **Contact Management:** Acts as a Google contacts manager ensuring leads, prospects and customers are automatically synced between all the tools. Manage, engage and nurture contacts better by customizing contact types to categorize business relationships. * **Workflow Automation:** Saves sales reps an average of eight hours per week by eliminating manual and tedious tasks, standardizing processes, and letting them focus on managing leads and working opportunities. They can avoid mistakes as well as improve deal velocity, sales efficiency, conversion rates and closed deals’ percentage. * **Task Management:** Manage, prioritize and assign time-based tasks easily, improve team collaboration, set reminders and create automatic to-do lists by streamlining task management. Filter through tasks by owner, due date, opportunity and status for a consolidated view of ongoing tasks. * **Opportunity Management:** Monitor deal progression through visual pipelines and guide sales reps to close deals. It provides sales opportunity reports, prebuilt dashboards and analytics to identify bottlenecks quickly. * **Sales Dashboards:** Gain full visibility into critical insights to keep a pulse on sales opportunities. Track sales data in any timeframe to estimate the close date, and make informed decisions based on the insights. * **Sales Process Management:** Create defined sales stages and identify problem areas in the sales funnel. Move deals through the funnel systematically, eliminate repetitive and time-consuming tasks, ensure consistency and structure in the team, and automate the sales team’s cadence. * **Lead Management:** Eliminate spreadsheets, identify channels bringing qualified leads and increase sales rep efficiency. With these tools, capture leads, collect relevant data, prioritize the hottest prospects and nurture them to become customers. * **Lead Tracker:** Streamline lead generation efforts by tracking, organizing and managing sales prospects in less time and instead focus on conversion. * **Project Management:** Reduce bottlenecks by providing customized workflows that suit individual teams and ensure teamwork via tagging, task assignment and file sharing. * **Pipeline Management:** Real-time tracking, measurement and analysis enable improved performance across every stage of the sales process. Monitor open opportunities and their associated value. Also, create and customize unlimited drag-and-drop pipelines and manage teams from any location. * **Email:** A real-time activity tracker optimizes marketing efforts by showing when prospects open, click and engage with emails, along with the kind of content that receives the most engagement. Gmail integration helps improve lead-to-opportunity conversion rates and enables sending multiple campaigns at once, while prebuilt templates save time. * **Mobile App:** Improve productivity by answering customers, approving last-minute proposals and tracking sales pipeline while on the go. ## Limitations At the time of this review, these are some of the limitations of Copper according to user feedback: * Not secure enough to store social security numbers. * Not possible to send an email chain to prospects. * Unreliable and confusing email tracking. ## Suite Support Extensive support is available through its resources section that includes a library, blog, product updates and a knowledge base. Also, check webinars for in-depth knowledge. _mail\_outline_Email: No support email listed. _phone_Phone: Not listed. _school_Training: A dedicated portal offers extensive training through a variety of courses. Check the help center for detailed resources and visit the community forum to chat with other users. _local\_offer_Tickets: Submit requests about problems or questions at the dedicated portal. ![Banner of Pricing guide for Copper CRM]() ## Pricing & Cost Details Includes Price/User and Minimum Commitment Terms for Copper CRM See Copper CRM Pricing Details ## Compare CRM Software These are the top products most often compared. Generating Scorecard... 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[ ](https://www.selecthub.com/author/pritha-basu/) Written by [Pritha Basu](https://www.selecthub.com/author/pritha-basu/) Technical Content Writer As the Content Marketing Specialist, Pritha is the gatekeeper of SelectHub's articles and buyer's guides, ensuring the highest level of quality. She also previously held a Content Writer role in the team, creating a variety of content types for CRM and marketing automation. Outside work, she is a singer, a passionate reader and a full-time mom. [See Full Bio](https://www.selecthub.com/author/pritha-basu/) [ ](https://www.selecthub.com/author/zachary-totah/) Edited by [Zachary Totah](https://www.selecthub.com/author/zachary-totah/) Content Editor As SelectHub's Content Manager, Zac is in charge of content across diverse categories including CRM, ERP, HR, medical and project management. He has over 6 years of experience writing and editing for B2B tech and holds a B.A. in communications. His work is driven by his goal of making it less overwhelming for people to find software for their business. [See Full Bio](https://www.selecthub.com/author/zachary-totah/) Your review has been submitted and should be visible within 24 hours. Review Title Pros Cons Overall feedback Your name Your job title Industry [Choose your main industry ](javascript:void%28%29) * [Accounting / CPA](javascript:void%28%29) * [Advertising](javascript:void%28%29) * [Aerospace & Defense](javascript:void%28%29) * [Agriculture](javascript:void%28%29) * [Apparel](javascript:void%28%29) * [Architecture](javascript:void%28%29) * [Auto Dealership](javascript:void%28%29) * [Automotive](javascript:void%28%29) * [Banking & Financial Services](javascript:void%28%29) * [Banking & Mortgage](javascript:void%28%29) * [Chemicals](javascript:void%28%29) * [Construction & Engineering](javascript:void%28%29) * [Construction / Contracting](javascript:void%28%29) * [Consulting](javascript:void%28%29) * [Consumer Products](javascript:void%28%29) * [Distribution](javascript:void%28%29) * [E-commerce](javascript:void%28%29) * [Education](javascript:void%28%29) * [Electronics](javascript:void%28%29) * [Energy & Utilities](javascript:void%28%29) * [Federal Government](javascript:void%28%29) * [Field Maintenance](javascript:void%28%29) * [Food & Beverage](javascript:void%28%29) * [Healthcare / Social Services](javascript:void%28%29) * [Hospitality / Gaming / Travel](javascript:void%28%29) * [Human Resources](javascript:void%28%29) * [Industrial Machinery](javascript:void%28%29) * [Information Technology & High Tech](javascript:void%28%29) * [Insurance](javascript:void%28%29) * [Legal](javascript:void%28%29) * [Maintenance / Field Service](javascript:void%28%29) * [Manufacturing](javascript:void%28%29) * [Marketing Services](javascript:void%28%29) * [Media & Communications / Entertainment](javascript:void%28%29) * [Mill Products](javascript:void%28%29) * [Mining / Metals](javascript:void%28%29) * [Mortgage](javascript:void%28%29) * [Non-Profit](javascript:void%28%29) * [Not Available](javascript:void%28%29) * [Oil & Gas](javascript:void%28%29) * [Other](javascript:void%28%29) * [Other Services](javascript:void%28%29) * [Payroll Provider](javascript:void%28%29) * [Pharmaceuticals](javascript:void%28%29) * [Professional Employer Organization](javascript:void%28%29) * [Professional Services](javascript:void%28%29) * [Property Management](javascript:void%28%29) * [Public Sector](javascript:void%28%29) * [Real Estate](javascript:void%28%29) * [Recruiting Agency](javascript:void%28%29) * [Religious Institutions](javascript:void%28%29) * [Retail](javascript:void%28%29) * [Sales & Marketing](javascript:void%28%29) * [Semiconductors](javascript:void%28%29) * [Software / IT](javascript:void%28%29) * [Sports and Recreation](javascript:void%28%29) * [Staffing Agency](javascript:void%28%29) * [State & Local Government](javascript:void%28%29) * [Telecommunications](javascript:void%28%29) * [Third-Party Administrator](javascript:void%28%29) * [Transportation & Logistics](javascript:void%28%29) * [Wholesale Distribution](javascript:void%28%29) Company Size [Choose your company size ](javascript:void%28%29) * [1 employee](javascript:void%28%29) * [2 to 9 employees](javascript:void%28%29) * [10 - 19 employees](javascript:void%28%29) * [20 - 49 employees](javascript:void%28%29) * [50 - 99 employees](javascript:void%28%29) * [100 - 499 employee](javascript:void%28%29) * [500 - 999 employees](javascript:void%28%29) * [1,000 - 2,499 employees](javascript:void%28%29) * [2,500 - 4,999 employees](javascript:void%28%29) * [5,000 - 9,999 employees](javascript:void%28%29) * [10,000 - 24,999 employees](javascript:void%28%29) * [25,000 - 49,999 employees](javascript:void%28%29) * [50,000 + employees](javascript:void%28%29) ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.selecthub.com/" }, { "@type": "ListItem", "position": 2, "name": "CRM", "item": "https://www.selecthub.com/category/customer-relationship-management/" }, { "@type": "ListItem", "position": 3, "name": "CRM Software", "item": "https://www.selecthub.com/c/crm-software/" }, { "@type": "ListItem", "position": 4, "name": "Copper CRM" } ] } { "@context": "http://schema.org", "@type": "SoftwareApplication", "name": "Copper CRM", "description": "Designed to integrate with Gmail and other Google Apps, Copper (formerly ProsperWorks) is a comprehensive and easy-to-use platform. It helps small and medium-sized businesses automate core operations; manage leads, sources and opportunities; streamline sales processes; uncover actionable insights; and nurture customer relationships.It enables users to check email threads and past interactions. It also acts as an alternative for goal setting and forecast management, as it converts sales bottlenecks into visible opportunities.", "review": { "@type": "Review","reviewRating": { "@type": "Rating", "ratingValue": 61, "bestRating": 100 }, "author": { "@type": "Person", "name": "Pritha Basu", "reviewBody": "Copper provides an easy-to-use platform offering seamless G Suite integration. It helps track client interactions, communicate with employees, automate core operations, and manage leads. It’s quite easy to configure and customize the system, as noted by most reviewers. However, it suffers from technical glitches, and reviews observed that its reporting and email tracking features need improvement. 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