 

[Home](https://www.selecthub.com/) \> [Business Phones](https://www.selecthub.com/category/business-phones/) \> [Business Phone Systems](https://www.selecthub.com/c/business-phone-systems/) \> Sideline 

Categories:

* [Business Phone Systems](https://www.selecthub.com/c/business-phone-systems/)
* [SMS Marketing Software](https://www.selecthub.com/c/sms-marketing-software/)
* [...](#)

## What Is Sideline?

**Industry Specialties:** Serves all industries. 

Sideline offers a versatile business phone solution that seamlessly integrates a separate phone number into a user's existing device. Tailored for small to medium-sized businesses, freelancers, and professionals across various industries, Sideline provides a polished communication platform without the need for additional hardware. Its standout benefits include enhanced privacy by keeping personal and business calls distinct, as well as features like unlimited texting and calling, customizable voicemail, and team collaboration tools. Users particularly appreciate its intuitive interface and reliable performance, which streamline daily communication tasks effectively. Compared to similar offerings, Sideline is often praised for its user-friendly design and robust feature set that caters specifically to business needs. While pricing details are not explicitly available, potential customers are encouraged to reach out to SelectHub to obtain a tailored quote that best fits their individual requirements.

PRICE

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[ Try Before You Buy. Request a Free Demo Today! Request Demo It's completely free! ](https://pmo.selecthub.com/get-product-demo/?category=Cloud+PBX&product%5Fname=Sideline&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fbusiness-phone-systems%2Fsideline-com%2F%3Ffrom%5Fcategory%3D543&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2F75a1f82bf4376a1bcfdc5a0bd08ac34f-99a89241d30535127000ac6a2ce2a044%2Fresources%2Fnormal%2Flogo.png%3F1737659408) 

User Sentiment i 

![User satisfaction level icon: good]() 

Based on 132 reviews:

Add your rating: 

![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() 

Product Screenshots and Videos 

## #

Sideline is not currently ranked among the top Cloud PBX according to the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report. 

[Get the Report Now ](https://pmo.selecthub.com/request-custom-scorecard?category%5Fslug=business-phone-systems&product%5Fslug=sideline-com&page%5Ftype=product&from%5Fcategory=543&slug=sideline-com&product%5Fname=Sideline&category=Cloud+PBX&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fbusiness-phone-systems%2Fsideline-com%2F%3Ffrom%5Fcategory%3D543) 

## Sideline Pricing

Based on our most recent analysis, Sideline pricing starts at $15 (Monthly).

[Get Price Quote](https://pmo.selecthub.com/get-product-pricing/?category=Cloud+PBX&product%5Fname=Sideline&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fbusiness-phone-systems%2Fsideline-com%2F%3Ffrom%5Fcategory%3D543&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2F75a1f82bf4376a1bcfdc5a0bd08ac34f-99a89241d30535127000ac6a2ce2a044%2Fresources%2Fnormal%2Flogo.png%3F1737659408&price=2) 

Price

$

$

$

$

$

i 

Starting From

$14.99

Pricing Model

Monthly

Free Trial

Yes - [Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Sideline&category=Cloud+PBX&product%5Flogo=https://cdn.selecthub.com/products/75a1f82bf4376a1bcfdc5a0bd08ac34f-99a89241d30535127000ac6a2ce2a044/resources/normal/logo.png?1737659408) 

## Training Resources

Sideline is supported with the following types of training: 

Documentation

In Person

Live Online

Videos

Webinars

## Support

The following support services are available for Sideline: 

Email

Phone

Chat

FAQ

Forum

Help Desk

Knowledge Base

Tickets

Training

24/7 Live Support

## Sideline Benefits and Insights

Why use Sideline?

### Key differentiators & advantages of Sideline

* **Professional Image:** Sideline allows businesses to maintain a professional appearance by providing a dedicated business phone number, ensuring personal and work communications remain separate.
* **Cost Efficiency:** By using Sideline, businesses can avoid the expense of additional hardware, as it operates through existing smartphones, reducing overhead costs.
* **Enhanced Collaboration:** Sideline's team number feature enables multiple team members to share a single phone line, facilitating seamless communication and collaboration.
* **Improved Accessibility:** With Sideline, employees can access business calls and messages from anywhere, ensuring they remain connected even when out of the office.
* **Time Management:** The app's voicemail-to-text feature saves time by allowing users to read voicemails at their convenience, rather than listening to lengthy messages.
* **Customizable Settings:** Sideline offers customizable voicemail greetings and auto-reply texts, allowing businesses to tailor communications to their specific needs and branding.
* **Increased Productivity:** By integrating with existing contact lists, Sideline streamlines communication, reducing the time spent searching for contact information.
* **Scalability:** As businesses grow, Sideline can easily accommodate additional lines and users, making it a flexible solution for expanding teams.
* **Data Security:** Sideline ensures that business communications are kept secure and separate from personal data, protecting sensitive information.
* **Call Management:** The app provides features like call forwarding and voicemail, allowing businesses to manage incoming calls effectively and ensure no important communication is missed.

### Industry Expertise

Sideline is a software that is best suited for individuals and small businesses who need a second phone line for work or personal use. It allows users to separate their personal and professional calls, making it easier to manage their communication needs. 

## Sideline Reviews

Based on our most recent analysis, Sideline reviews indicate a 'good' User Satisfaction Rating of 78% based on 132 user reviews from 3 recognized software review sites.

![User satisfaction level icon: good]() 

132 reviews

78%

of users would recommend this product

### Synopsis of User Ratings and Reviews 

Based on an aggregate of Sideline reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

#### Pros

* **Dedicated Business Line:** User reviews highlight the ability to maintain a separate business phone number on their existing mobile devices without giving out their personal numbers.
* **Cost-Effective Solution:** Users appreciate Sideline as a more affordable alternative to traditional business phone lines or carrying two separate phones.
* **Familiar Functionality:** Sideline operates seamlessly like a regular phone line, enabling users to make and receive calls and texts, just like their primary number.
* **Customization Options:** Users value the ability to personalize their Sideline experience with custom ringtones and text message notification sounds to easily distinguish between business and personal communications.

#### Cons

* **Caller ID Problems:** User reviews frequently mention problems with Sideline's caller ID feature, such as inaccurate or missing caller information, which can be frustrating for businesses that rely on caller identification.
* **AI Functionality Issues:** User reviews express concerns about the AI-powered features of Sideline, suggesting that the AI may not be as reliable or effective as advertised, potentially impacting call handling and automation.
* **Pricing Concerns:** User reviews highlight dissatisfaction with Sideline's pricing practices, particularly instances where long-term customers experienced price increases that contradicted initial agreements, leading to feelings of distrust and broken promises.

#### Researcher's Summary:

Is Sideline a business phone solution that deserves to be in the starting lineup, or should it be benched? User reviews from the past year reveal a mixed bag. While Sideline scores points for its simplicity and affordability, some users cry foul over inconsistent call quality and missing contact names. 

Many users find Sideline a slam dunk for separating business and personal calls on a single device. Its ease of setup, particularly for solopreneurs and small teams, is a major selling point. One user raved about the convenience of sending and receiving business texts from their computer, a feature recently added to the playbook. However, some users point to the lack of advanced features like call routing and team messaging as a major fumble, especially when compared to rivals like Google Voice or OpenPhone. 

In the end, Sideline emerges as a solid option for individuals or small businesses looking for a straightforward, budget-friendly solution to manage a second phone number. However, those needing more advanced features or crystal-clear call quality might want to explore other options on the field. 

## Key Features

Notable Sideline features include:

  
* **Second Phone Number:** Provides a dedicated business line on your existing smartphone, allowing you to separate work and personal communications seamlessly.
* **Text Messaging:** Offers SMS and MMS capabilities, enabling you to send and receive text messages, images, and videos with clients and colleagues.
* **Custom Voicemail:** Allows you to create personalized voicemail greetings for your business line, enhancing your professional image.
* **Caller ID:** Displays the caller's information, helping you identify business calls and prioritize responses accordingly.
* **Call Forwarding:** Redirects incoming calls to another number, ensuring you never miss important business communications.
* **Team Number:** Lets multiple users share a single phone number, facilitating team collaboration and customer service.
* **Auto-Reply:** Sends automatic text responses to missed calls, keeping clients informed and engaged even when you're unavailable.
* **VoIP Calling:** Utilizes internet-based calling to maintain high-quality voice communications, reducing reliance on traditional phone networks.
* **Number Porting:** Enables you to transfer an existing phone number to Sideline, maintaining continuity for your business contacts.
* **Do Not Disturb Mode:** Temporarily silences calls and notifications, allowing you to focus on tasks without interruptions.
* **Contact Management:** Integrates with your phone's address book, streamlining the organization and retrieval of business contacts.
* **Group Messaging:** Facilitates communication with multiple recipients simultaneously, ideal for team updates and client announcements.
* **Wi-Fi Calling:** Supports calls over Wi-Fi networks, providing flexibility and reliability in areas with poor cellular reception.
* **International Calling:** Offers the ability to make calls to international numbers, expanding your business reach globally.
* **Call Recording:** Records calls for quality assurance and reference, useful for training and compliance purposes.
* **Customizable Ringtones:** Allows you to set unique ringtones for business calls, helping you distinguish them from personal calls.
* **Business Hours Settings:** Configures your availability, automatically directing calls to voicemail outside of specified working hours.
* **Analytics Dashboard:** Provides insights into call and message activity, helping you track communication patterns and optimize operations.
* **Integration with CRM Tools:** Connects with customer relationship management software, enhancing client interaction and data management.
* **Secure Messaging:** Ensures that your text communications are encrypted, protecting sensitive business information.

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Industry

[Choose your main industry ](javascript:void%28%29) 

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* [50,000 + employees](javascript:void%28%29)

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