[Home](https://www.selecthub.com/) \> [Inventory Management](https://www.selecthub.com/category/inventory-management/) \> [Order Management Software](https://www.selecthub.com/c/order-management-software/) \> [Cin7 Omni](https://www.selecthub.com/p/order-management-software/cin7-omni/) \> Cin7 Omni vs Dynamics 365 Intelligent Order Management # Cin7 Omni vs Dynamics 365 Intelligent Order Management Last Updated: June 1st, 2026 Our analysts compared [Cin7 Omni](https://www.selecthub.com/p/order-management-software/cin7-omni/) vs [Dynamics 365 Intelligent Order Management](https://www.selecthub.com/p/order-management-software/dynamics-365-intelligent-order-management/) based on data from our 400+ point analysis of [Order Management Software](https://www.selecthub.com/c/order-management-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=Order Management Software&cta=order-management-software). [Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Analyst Ratings](#analyst-rating-section) [Comparison Charts](#product-comparison-charts) [Screenshots](#product-screenshots) Remove Add to Compare [![Cin7 Omni Software Tool](https://cdn.selecthub.com/products/003af5a042e00ac9b489153a81d676ca-2d20d1a19b859e71e54cc6006adb6c50/resources/original/logo.svg?1730163122)](https://www.selecthub.com/p/order-management-software/cin7-omni/) [ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) Remove Add to Compare [![Dynamics 365 Intelligent Order Management Software Tool](https://cdn.selecthub.com/products/3d2515739e79e2d0700e7b6b75f6b2a1-0c22773b42b12d880a9f3b202661c061/resources/original/logo.svg?1774465505)](https://www.selecthub.com/p/order-management-software/dynamics-365-intelligent-order-management/) [ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Order+Management+Software&product%5Fname=Cin7%2BOmni&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F003af5a042e00ac9b489153a81d676ca-2d20d1a19b859e71e54cc6006adb6c50%2Fresources%2Foriginal%2Flogo.svg%3F1730163122) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Order+Management+Software&product%5Fname=Cin7%2BOmni&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F003af5a042e00ac9b489153a81d676ca-2d20d1a19b859e71e54cc6006adb6c50%2Fresources%2Foriginal%2Flogo.svg%3F1730163122) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Order+Management+Software&product%5Fname=Cin7%2BOmni&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F003af5a042e00ac9b489153a81d676ca-2d20d1a19b859e71e54cc6006adb6c50%2Fresources%2Foriginal%2Flogo.svg%3F1730163122&price=4) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Order+Management+Software&product%5Fname=Cin7%2BOmni&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F003af5a042e00ac9b489153a81d676ca-2d20d1a19b859e71e54cc6006adb6c50%2Fresources%2Foriginal%2Flogo.svg%3F1730163122&price=4) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Order+Management+Software&product%5Fname=Dynamics%2B365%2BIntelligent%2BOrder%2BManagement&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F3d2515739e79e2d0700e7b6b75f6b2a1-0c22773b42b12d880a9f3b202661c061%2Fresources%2Foriginal%2Flogo.svg%3F1774465505) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Order+Management+Software&product%5Fname=Dynamics%2B365%2BIntelligent%2BOrder%2BManagement&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F3d2515739e79e2d0700e7b6b75f6b2a1-0c22773b42b12d880a9f3b202661c061%2Fresources%2Foriginal%2Flogo.svg%3F1774465505) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Order+Management+Software&product%5Fname=Dynamics%2B365%2BIntelligent%2BOrder%2BManagement&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F3d2515739e79e2d0700e7b6b75f6b2a1-0c22773b42b12d880a9f3b202661c061%2Fresources%2Foriginal%2Flogo.svg%3F1774465505&price=3) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Order+Management+Software&product%5Fname=Dynamics%2B365%2BIntelligent%2BOrder%2BManagement&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F3d2515739e79e2d0700e7b6b75f6b2a1-0c22773b42b12d880a9f3b202661c061%2Fresources%2Foriginal%2Flogo.svg%3F1774465505&price=3) ### Products Insights Overall Rating Comparison [ Analyst Rating 78 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (721 Reviews) ](#user-sentiment-section) [ Analyst Rating 81 Detailed Analysis ](#analyst-rating-section) [ User Sentiment we're gathering data ( Reviews) ](#user-sentiment-section) Price Starts From $999 Monthly [ Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=Cin7 Omni&category=Order Management Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/003af5a042e00ac9b489153a81d676ca-2d20d1a19b859e71e54cc6006adb6c50/resources/original/logo.svg?1730163122) Custom Quote i [ Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=Dynamics 365 Intelligent Order Management&category=Order Management Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/3d2515739e79e2d0700e7b6b75f6b2a1-0c22773b42b12d880a9f3b202661c061/resources/original/logo.svg?1774465505) Pros What we like about Cin7 Omni and Dynamics 365 Intelligent Order Management: **Real-Time Inventory Tracking:** Keeps track of inventory levels in real time to reduce the chance of overselling items, which is especially helpful for businesses that sell across multiple platforms. **User-Friendly Interface:** Offers an interface that is designed to be easy to use, even for users who are not familiar with inventory management software. This is helpful for businesses that want to get up and running quickly. **In-Depth Reporting:** Provides detailed reports on inventory turnover, sales trends, and order fulfillment. This helps businesses make informed decisions about their inventory and operations. **Real-time Order Visibility:** Provides a centralized view of all orders and their fulfillment status, regardless of the sales channel they originated from. **Automated Order Orchestration:** Enables the automation of order fulfillment processes based on predefined rules, reducing manual effort and minimizing errors. **Real-time Inventory Visibility:** Offers a real-time view of inventory levels across all locations, enabling businesses to optimize inventory allocation and reduce stockouts. Cons What we dislike about Cin7 Omni and Dynamics 365 Intelligent Order Management: **Technical Issues:** Users have reported experiencing technical problems such as glitches and synchronization errors with major platforms. **Poor Customer Support:** Many users have expressed dissatisfaction with the customer support, citing slow response times, unhelpful attitudes, and a lack of resolution for their issues. **Cost:** As a robust, enterprise-grade solution, it may be cost-prohibitive, especially for smaller businesses. **Complexity:** Its extensive features and customization options could pose a challenge for businesses with simpler order management needs, potentially leading to a longer implementation time. ### Our Review Is Cin7 Omni the real deal, or will it leave your inventory management in a real bind? User reviews from the past year present a mixed bag, highlighting both noteworthy strengths and concerning weaknesses. On the plus side, many users rave about Cin7 Omni's comprehensive functionality, particularly its ability to streamline inventory tracking, order management, and shipping processes. The platform's user-friendly interface and robust reporting capabilities have also garnered praise, empowering businesses to gain valuable insights into their stock movements and sales trends. For instance, one user, a wholesale distributor, lauded Cin7 Omni's barcode scanning system for significantly improving stock management efficiency and accuracy. However, a recurring theme in negative reviews is the presence of bugs and inconsistencies within the software. Some users have reported experiencing issues with stock synchronization, data accuracy, and system glitches, leading to frustration and operational disruptions. One user recounted a harrowing experience with an $80,000 inventory discrepancy that remained unresolved for over a year, highlighting potential risks associated with software errors. Moreover, while some users commend Cin7 Omni's customer support, others have expressed dissatisfaction, citing slow response times and unhelpful assistance. Cin7 Omni appears best suited for small to mid-sized businesses handling non-manufacturing, distribution-focused operations. Its comprehensive features, user-friendly design, and integration capabilities can significantly benefit businesses seeking to streamline inventory management, order processing, and sales channel synchronization. However, businesses with complex inventory requirements, such as manufacturing or intricate backordering processes, might find certain limitations within the platform. The mixed reviews underscore the importance of carefully evaluating specific business needs and weighing the pros and cons before committing to Cin7 Omni. Show more Is Dynamics 365 Intelligent Order Management a dynamic solution for order management or does it leave users feeling dynamically defeated? Dynamics 365 Intelligent Order Management emerges as a robust cloud-based solution designed to streamline and optimize order fulfillment processes for businesses of all sizes. Users praise its adaptability to diverse business needs, whether it's a burgeoning startup or an established enterprise. The platform's scalability ensures smooth operations and customer satisfaction, effectively handling fluctuations in demand. One of the standout features consistently lauded by users is its extensive array of pre-built connectors, exceeding 200, facilitating seamless integration with existing order infrastructures. This capability extends to popular e-commerce platforms like BigCommerce and Shopify, simplifying the process of connecting with various order intake, fulfillment, and delivery partners. Moreover, the platform garners acclaim for its real-time inventory visibility, empowering businesses to make informed decisions and optimize their supply chains effectively. However, some users have pointed out that the initial setup and configuration can be moderately complex, particularly for organizations with highly customized workflows. While the platform offers a degree of flexibility, tailoring it to very specific requirements might necessitate additional effort and expertise. Overall, Dynamics 365 Intelligent Order Management proves most suitable for businesses grappling with complex omnichannel fulfillment operations, seeking a centralized platform to manage and automate their order orchestration, inventory visibility, and fulfillment optimization endeavors. Its robust features, scalability, and integration capabilities position it as a valuable asset for organizations aiming to enhance operational efficiency and elevate customer experiences within their order management processes. Show more ### Analyst Rating Summary Overall Scores Based on the research and analysis by SelectHub's team of research analysts, Cin7 Omni has an analyst rating of 78\. By comparison Dynamics 365 Intelligent Order Management has an analyst rating of 81\. 78 81 Features Comparison **Billing and Invoicing** Automates the creation and processing of invoices, streamlining billing operations, improving cash flow, and reducing errors. 90 90 **Compliance and Platform Capabilities** Ensures regulatory adherence, enables flexible deployment, and offers scalable architecture, safeguarding sensitive data and optimizing order management operations. 100 89 **Customer Management** Centralizes customer information, streamlines communication, and tracks order history, improving customer satisfaction and business relationships. 70 92 [Show More](#) [Show More](https://pmo.selecthub.com/customize-data/?category=Order Management Software) Strengths The best features of Cin7 Omni and Dynamics 365 Intelligent Order Management as judged by user reviews and analyst validation. Compliance and Platform Capabilities Inventory Management Order Fulfillment Order Processing Reporting and Analytics Integrations Order Fulfillment Order Processing Reporting and Analytics User Management and Security ### Analyst Ratings for Functional Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=Order Management Software) How Cin7 Omni and Dynamics 365 Intelligent Order Management compare against the top 7 functional requirements as defined by SelectHub project data. Cin7 Omni Dynamics 365 Intelligent Order Management \+ Add Product [\+ Add Product](https://pmo.selecthub.com/customize-data/?category=Order Management Software) Billing and Invoicing Compliance AndPlatform Capabilities Customer Management Inventory Management Order Fulfillment Order Processing Reporting AndAnalytics 90 100 70 100 100 100 97 90 89 92 92 100 100 100 0 25 50 75 100 Implementation Level of Effort Estimation **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) **Tier 2:** Supported with workarounds or add-ons that may require additional costs. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. **Billing And Invoicing** Automates the creation and processing of invoices, streamlining billing operations, improving cash flow, and reducing errors. 80% 0% 20% 80% 0% 20% **Compliance And Platform Capabilities** Ensures regulatory adherence, enables flexible deployment, and offers scalable architecture, safeguarding sensitive data and optimizing order management operations. 100% 0% 0% 83% 0% 17% **Customer Management** Centralizes customer information, streamlines communication, and tracks order history, improving customer satisfaction and business relationships. 60% 0% 40% 80% 20% 0% **Inventory Management** Tracks and manages product inventory levels, optimizing stock levels, preventing stockouts, and improving order fulfillment accuracy. 100% 0% 0% 80% 20% 0% **Order Fulfillment** Automates order processing, shipping, and tracking, improving efficiency, reducing errors, and ensuring timely delivery. 100% 0% 0% 100% 0% 0% **Order Processing** Automates order entry, validation, and allocation, improving efficiency, reducing errors, and accelerating order fulfillment. 100% 0% 0% 100% 0% 0% **Reporting And Analytics** Provides valuable insights into sales performance, customer behavior, and operational metrics, enabling data-driven decision-making and business optimization. 100% 0% 0% 100% 0% 0% **Customize This Data For Your Unique Needs** and compare feature capabilities head-to-head [CUSTOMIZE NOW](#) [CUSTOMIZE NOW](https://pmo.selecthub.com/customize-data/?category=Order Management Software) ### Analyst Ratings for Technical Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=Order Management Software) Implementation Level of Effort Estimation **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) **Tier 2:** Supported with workarounds or add-ons that may require additional costs. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. **Integrations** Connects the order management software with other business systems, streamlining workflows and improving overall efficiency and productivity. 83% 0% 17% 100% 0% 0% **User Management And Security** Controls access to the system, ensuring data privacy and security, and enabling role-based permissions to maintain data integrity. 75% 0% 25% 100% 0% 0% **Requirements Summary** Of typical requirements, 87% are fully supported out of the box by Cin7 Omni including Compliance And Platform Capabilities, Inventory Management and Order Fulfillment. Dynamics 365 Intelligent Order Management supports 89.1% and excels at Integrations, Order Fulfillment and Order Processing. Cin7 Omni has an analyst rating of 78 and a user sentiment rating of 'great' based on 721 reviews, while Dynamics 365 Intelligent Order Management has an analyst rating of 81 and a user sentiment rating of 'poor' based on reviews. ### User Sentiment Summary Cin7 Omni has a user sentiment rating of 84 based on 721 reviews. Dynamics 365 Intelligent Order Management has a user sentiment rating of based on reviews. ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 721 reviews we're gathering data Synopsis Evaluating all review platforms, our market analysts have compiled the following user sentiment data. 84% of users recommend this product Cin7 Omni has a 'great' User Satisfaction Rating of 84% when considering 721 user reviews from 3 recognized software review sites. we're gathering data User Review Scores **G2.com, Inc** **3.8** (116) n/a **Capterra Inc** **4.3** (598) n/a **TrustRadius** **3.9** (7) n/a ### Awards SelectHub awards earned by these products based on a comprehensive analysis by our research analysts. SelectHub research analysts have evaluated Cin7 Omni and concluded it earns best-in-class honors for Compliance and Platform Capabilities. ![Compliance and Platform Capabilities Award]() SelectHub research analysts have evaluated Dynamics 365 Intelligent Order Management and concluded it earns best-in-class honors for Integrations. ![Integrations Award]() ### Product Assistance Training Resources Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support ### Product Basics Company Size i Small Medium Large Small Medium Large Platforms Supported Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Deployment Supported Cloud On-Premise Mobile Cloud On-Premise Mobile Comparison of Top Alternatives [ Cin7 Omni Alternatives](https://www.selecthub.com/order-management-software/cin7-omni/alternatives/) [ Dynamics 365 Intelligent Order Management Alternatives](https://www.selecthub.com/order-management-software/dynamics-365-intelligent-order-management/alternatives/) ### Screenshots ![Screenshots]() ![Screenshots]() ### Key Features * **Centralized Inventory Management:** Manage inventory across multiple sales channels and locations from a single platform, ensuring real-time visibility and control. * **Automated Reordering:** Set up automatic reorder points to maintain optimal stock levels and prevent stockouts or overstocking. * **Multi-Channel Sales Integration:** Seamlessly integrate with popular e-commerce platforms like Shopify, Amazon, and eBay to streamline order processing. * **Comprehensive Reporting:** Generate detailed reports on sales, inventory levels, and financials to make informed business decisions. * **Barcode Scanning:** Utilize barcode scanning for efficient stock takes, order picking, and inventory tracking, reducing manual errors. read more... * **Order Orchestration:** Automates the entire order lifecycle from intake to fulfillment, ensuring seamless operations across multiple channels. * **Real-Time Inventory Visibility:** Provides up-to-date insights into inventory levels across all locations, helping to prevent stockouts and overstock situations. * **AI-Driven Insights:** Utilizes artificial intelligence to predict demand patterns and optimize order routing for efficiency and cost-effectiveness. * **Flexible Fulfillment Options:** Supports various fulfillment methods such as ship-from-store, drop shipping, and curbside pickup to meet diverse customer needs. * **Integration Capabilities:** Easily connects with existing ERP, CRM, and e-commerce systems, ensuring a unified approach to order management. read more... ### Top Alternatives in Order Management Software [ Brightpearl ](https://www.selecthub.com/p/apparel-erp-software/brightpearl/) [ Dynamics 365 Intelligent Order Management ](https://www.selecthub.com/p/order-management-software/dynamics-365-intelligent-order-management/) [ Extensiv Order Management ](https://www.selecthub.com/p/order-management-software/extensiv-order-management/) [ Finale Inventory ](https://www.selecthub.com/p/inventory-management-software/finale-inventory/) [ Katana MRP ](https://www.selecthub.com/p/inventory-management-software/katana-mrp/) [ Linnworks ](https://www.selecthub.com/p/ecommerce-inventory-management-software/linnworks/) [ Luminate Commerce ](https://www.selecthub.com/p/supply-chain-planning-software/luminate-commerce/) [ NetSuite ](https://www.selecthub.com/p/erp-software/netsuite/) [ Ordoro ](https://www.selecthub.com/p/order-management-software/ordoro/) [ QuickBooks Desktop Enterprise ](https://www.selecthub.com/p/accounting-software/quickbooks-desktop-enterprise/) ### Head-to-Head Comparison ![Cin7 Omni Software Tool]() ![All Orders Software Tool]() [Cin7 Omni VS All Orders](https://www.selecthub.com/order-management-software/all-orders-vs-cin7-omni/) ![Cin7 Omni Software Tool]() ![Conexiom Software Tool]() [Cin7 Omni VS Conexiom](https://www.selecthub.com/order-management-software/conexiom-vs-cin7-omni/) ![Cin7 Omni Software Tool]() ![Dynamics 365 Intelligent Order Management Software Tool]() [Cin7 Omni VS Dynamics 365 Intelligent Order Management](https://www.selecthub.com/order-management-software/cin7-omni-vs-dynamics-365-intelligent-order-management/) ![Cin7 Omni Software Tool]() ![Extensiv Order Management Software Tool]() [Cin7 Omni VS Extensiv Order Management](https://www.selecthub.com/order-management-software/extensiv-order-management-vs-cin7-omni/) ![Cin7 Omni Software Tool]() ![Hopstack Software Tool]() [Cin7 Omni VS Hopstack](https://www.selecthub.com/order-management-software/cin7-omni-vs-hopstack/) ![Cin7 Omni Software Tool]() ![IBM Sterling Software Tool]() [Cin7 Omni VS IBM Sterling](https://www.selecthub.com/order-management-software/ibm-sterling-vs-cin7-omni/) ![Cin7 Omni Software Tool]() ![LOCAD Software Tool]() [Cin7 Omni VS LOCAD](https://www.selecthub.com/order-management-software/cin7-omni-vs-locad/) ![Cin7 Omni Software Tool]() ![Mintsoft Software Tool]() [Cin7 Omni VS Mintsoft](https://www.selecthub.com/order-management-software/cin7-omni-vs-mintsoft/) ![Cin7 Omni Software Tool]() ![Orderbot Software Tool]() [Cin7 Omni VS Orderbot](https://www.selecthub.com/order-management-software/cin7-omni-vs-orderbot/) ![Cin7 Omni Software Tool]() ![Ordoro Software Tool]() [Cin7 Omni VS Ordoro](https://www.selecthub.com/order-management-software/ordoro-vs-cin7-omni/) ![Cin7 Omni Software Tool]() ![Pipe17 Software Tool]() [Cin7 Omni VS Pipe17](https://www.selecthub.com/order-management-software/pipe17-vs-cin7-omni/) ![Cin7 Omni Software Tool]() ![Salesforce Order Management Software Tool]() [Cin7 Omni VS Salesforce Order Management](https://www.selecthub.com/order-management-software/salesforce-order-management-vs-cin7-omni/) **About SelectHub (and our data)** We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies. WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more... ![SelectHub Products Reporting and Analytics]() [ Build Your Requirements](https://pmo.selecthub.com/software-requirements/?category=Order%20Management%20Software&campaign%5Fname=Order%20Management%20Requirements) ![SelectHub Products Cost and Pricing Guide]() [ Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=Order%20Management%20Software) **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. **Tier 2:** Supported with workarounds or add-ons that may require additional costs. Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 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