[Home](https://www.selecthub.com/) \> [Fundraising Management](https://www.selecthub.com/category/fundraising/) \> [Nonprofit CRM Software](https://www.selecthub.com/c/non-profit-crm-software/) \> [Neon CRM](https://www.selecthub.com/p/non-profit-crm-software/neoncrm/) \> Neon CRM vs Salesforce Sales Cloud 

#  Neon CRM vs Salesforce Sales Cloud 

 Last Updated: May 11th, 2026 

Our analysts compared [Neon CRM](https://www.selecthub.com/p/non-profit-crm-software/neoncrm/) vs [Salesforce Sales Cloud](https://www.selecthub.com/p/crm-software/salesforce-sales-cloud/) based on data from our 400+ point analysis of [Nonprofit CRM Software](https://www.selecthub.com/c/non-profit-crm-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=Nonprofit CRM Software&cta=non-profit-crm-software).

[Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Screenshots](#product-screenshots) 

Remove Add to Compare 

[![Neon CRM Software Tool](https://cdn.selecthub.com/products/540393ae7f8b7a7fd6cdf47250b05679-e1762f92cac86a8932c4db73a44f2cbe/resources/normal/logo.png?1738934189)](https://www.selecthub.com/p/non-profit-crm-software/neoncrm/)

Remove Add to Compare 

[![Salesforce Sales Cloud Software Tool](https://cdn.selecthub.com/products/fe131d7f5a6b38b23cc967316c13dae2-22dddcd6f83610e821ec97db6addd674/resources/normal/logo.png?1725565422)](https://www.selecthub.com/p/crm-software/salesforce-sales-cloud/)

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Nonprofit+CRM+Software&product%5Fname=Neon%2BCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F540393ae7f8b7a7fd6cdf47250b05679-e1762f92cac86a8932c4db73a44f2cbe%2Fresources%2Fnormal%2Flogo.png%3F1738934189) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Nonprofit+CRM+Software&product%5Fname=Neon%2BCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F540393ae7f8b7a7fd6cdf47250b05679-e1762f92cac86a8932c4db73a44f2cbe%2Fresources%2Fnormal%2Flogo.png%3F1738934189) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Nonprofit+CRM+Software&product%5Fname=Neon%2BCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F540393ae7f8b7a7fd6cdf47250b05679-e1762f92cac86a8932c4db73a44f2cbe%2Fresources%2Fnormal%2Flogo.png%3F1738934189&price=3) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Nonprofit+CRM+Software&product%5Fname=Neon%2BCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F540393ae7f8b7a7fd6cdf47250b05679-e1762f92cac86a8932c4db73a44f2cbe%2Fresources%2Fnormal%2Flogo.png%3F1738934189&price=3) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Nonprofit+CRM+Software&product%5Fname=Salesforce%2BSales%2BCloud&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ffe131d7f5a6b38b23cc967316c13dae2-22dddcd6f83610e821ec97db6addd674%2Fresources%2Fnormal%2Flogo.png%3F1725565422) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Nonprofit+CRM+Software&product%5Fname=Salesforce%2BSales%2BCloud&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ffe131d7f5a6b38b23cc967316c13dae2-22dddcd6f83610e821ec97db6addd674%2Fresources%2Fnormal%2Flogo.png%3F1725565422) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Nonprofit+CRM+Software&product%5Fname=Salesforce%2BSales%2BCloud&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ffe131d7f5a6b38b23cc967316c13dae2-22dddcd6f83610e821ec97db6addd674%2Fresources%2Fnormal%2Flogo.png%3F1725565422&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Nonprofit+CRM+Software&product%5Fname=Salesforce%2BSales%2BCloud&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ffe131d7f5a6b38b23cc967316c13dae2-22dddcd6f83610e821ec97db6addd674%2Fresources%2Fnormal%2Flogo.png%3F1725565422&price=2) 

###  Products Insights

 Product Ranking 

## #4

 among all   
 Nonprofit CRM Software

## 

we're gathering data

[Find out who the leaders are](https://pmo.selecthub.com/request-custom-scorecard?post%5Ftype=auto%5Fvs%5Farticle&category%5Fslug=non-profit-crm-software&product%5Fslug=neoncrm&category=Nonprofit+CRM+Software) 

 Price Starts From

$179 Monthly 

[ Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=Neon CRM&category=Nonprofit CRM Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/540393ae7f8b7a7fd6cdf47250b05679-e1762f92cac86a8932c4db73a44f2cbe/resources/normal/logo.png?1738934189) 

$25/User, Monthly 

[ 30 Day Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=Salesforce Sales Cloud&category=Nonprofit CRM Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/fe131d7f5a6b38b23cc967316c13dae2-22dddcd6f83610e821ec97db6addd674/resources/normal/logo.png?1725565422) 

 Pros

 What we like about Neon CRM and Salesforce Sales Cloud:

**Customizable Interface:** Neon CRM offers a high degree of flexibility, allowing users to tailor the interface to their specific workflows and preferences. This includes customizing data fields, reports, and dashboards to align with unique organizational needs.

**Comprehensive Fundraising Tools:** The platform provides a robust suite of features designed to streamline fundraising efforts. This includes online donation processing, event management, grant tracking, and donor communication tools, enabling nonprofits to manage all aspects of their fundraising activities efficiently.

**Membership Management:** Neon CRM simplifies membership management with features such as automated renewals, member directories, and communication tools. This allows organizations to effectively engage with their members and foster a sense of community.

**Reporting and Analytics:** The platform offers comprehensive reporting and analytics capabilities, providing valuable insights into fundraising performance, membership trends, and program effectiveness. This data empowers nonprofits to make data-driven decisions and optimize their operations.

**Easy To Use:** Many users report that Salesforce has a user-friendly and intuitive interface, making it accessible to both beginners and experienced users. 

**Good Vendor Support:** Salesforce offers quality support. Users often mention that the company treats them more like partners than just customers. 

**Highly Customizable:** Developers find that the level of customization provided by Sales Cloud helps them extend Salesforce's features effectively. 

**Scalability:** Salesforce is suitable for companies of all sizes. It's a long-term solution that can adapt to evolving organizational needs. 

 Cons

 What we dislike about Neon CRM and Salesforce Sales Cloud:

**Limited Customization:** Neon CRM offers some configurability, but users express frustration with the lack of deep customization options, especially for complex workflows or unique data tracking needs. This can lead to workarounds and inefficiencies for nonprofits with specific requirements.

**Reporting Challenges:** While Neon CRM provides reporting tools, users often find them cumbersome and lacking in flexibility. Generating custom reports or extracting specific data insights can be difficult, hindering data-driven decision-making for nonprofits.

**Usability Concerns:** The user interface, while generally clean, is sometimes described as unintuitive and clunky, leading to a steeper learning curve for new users. Navigating through different modules and functionalities can feel disjointed, impacting user adoption and efficiency.

**Integrations:** Although Neon CRM offers some integrations with popular tools, users report limitations and challenges with connecting to their preferred applications or services. This can create data silos and hinder seamless workflows across different platforms.

**Learning Curve:** While the interface is user-friendly, users need proper training to use Salesforce efficiently, especially for more advanced features. 

**Cost:** Several users, particularly from smaller organizations, point out that the overall price can be a concern for businesses with limited budgets. 

**Resource Intensive:** While Salesforce can do almost anything, it often requires a dedicated team and skilled resources to manage it effectively. 

**Technical Expertise:** “The platform has endless possibilities, but setting up workflows and reports takes time, especially for teams without a dedicated Salesforce expert.” - Denise Murray, Marketing Manager at Microdose Mushrooms

###  Our Review

 Fundraising software can be a maze, but Neon CRM cuts through the noise with its straightforward approach. While I haven’t tested it hands-on testing, my research shows that users find it incredibly easy to use. People love that they can quickly set up fundraising pages and get their databases running without feeling overwhelmed.The database is solid, allowing users to perform all sorts of actions like adding personal notes about donors, connecting different households and tracking relationships. Sending emails, creating campaigns and keeping track of donor interactions is also easy. Organizations rely on these features daily to talk to their supporters.Reporting is another strong point. The software gives you tons of options to create reports and slice your data in pretty much any way you want. Users can get up-to-the-minute looks at patron engagement and donations, which is very valuable for fundraising teams.But it's not all perfect. Some volunteers find the database intimidating. The advanced search tool can be tricky — sometimes, you have to try multiple fields just to find the information you're looking for. Product improvements, while generally great, sometimes mean users have to relearn parts of the system.The software offers some valuable features that set it apart. These include a document repository, donor wealth screening, live-streaming event capabilities, a volunteer timeline and even a Radius Search tool to find specific donor segments. Neon One also has a mobile app, Neon Moves, which uses AI to analyze and summarize donor information.When it comes to their website-building solution, Neon Inspire offers an easy-to-use platform that allows fundraisers to quickly create campaign pages. While the tools are straightforward, adding plug-ins is tricky. It may lack the depth of customization that some organizations need.Customer service is mostly great, though some users mention that response times can be slow sometimes. The Neon Academy provides thorough training, which helps users get the most out of the software.Performance arts organizations that integrated Neon CRM with Neon One’s Arts People found it helpful for connecting their retail and fundraising work. It allowed them to track patron interactions across different types of events and donations. Arts People is designed specifically for performance art associations. The software streamlines event registrations, simplifies the creation of system transaction emails, and offers smooth Neon Pay integration for processing online donations.However, there are some areas for improvement. For instance, Neon Pay doesn't fully support international users yet, which can be bothersome for CRM users. According to our analyst data, the platform doesn’t support giving reports, real-time analytics and donor statements.But for many organizations, the benefits far outweigh these drawbacks. One such example is the story of Path of Hope Rescue. It started as a small dog rescue in Washington with just $87 and a big dream of saving pregnant dogs and puppies from kill shelters. As the organization grew to nearly 150 volunteers, they faced challenges in managing data, volunteers and fundraising.Everything changed in January 2024 when they implemented Neon CRM. It helped them centralize their scattered spreadsheets and develop a more professional approach to volunteer and donor management. By launching a successful recurring giving campaign called Hope Heroes, they now generate $1,500 in monthly revenue. They also discovered donors they didn't even know existed and are now able to effectively track volunteer roles and activities. This proves that good data management can be a game-changer for small nonprofits. 

 Show more 

 Based on our research and user feedback, Salesforce Sales Cloud turned out to be a powerful and flexible CRM solution capable of accommodating businesses of any size. Salesforce provides one of the most configurable platforms. In addition to customizing its standard programs, you can run, develop and optimize your own apps. Salesforce App Cloud exists as a single ecosystem and helps you create and run all the personalized apps your organization needs. In our analysis, Salesforce came out on top for sales performance management. It allows you to utilize AI-based coaching, set up campaign hierarchies, configure territories, create targeted sales campaigns, forecast sales, configure sales goals and establish territory hierarchies — all right out of the box. However, while Salesforce supports gamification with additional modules, other popular products like Zoho and Pipeliner offer full gamification support. Beyond performance management, Salesforce also simplifies reporting. You can easily create new reports once you have all the details on leads, accounts, contacts and opportunities. The reports are straightforward and look like what you see in Excel sheets, making it easy to understand and use them for tracking sales and customer interactions. Its AI-powered features, especially Einstein, truly set it apart. This tool provides predictive analytics, lead scoring, opportunity scoring and sentiment analysis to improve sales efficiency. I also found the mobile app to be feature-rich, offering full functionality for sales teams on the move, including forecasting and account management. Uber Eats unified their customer service with Salesforce, replacing an inefficient process where agents searched 30 systems for issues like missing items or refunds. With MuleSoft integration, they can now automatically consolidate all customer information on a single screen, dramatically reducing resolution times. They also integrated Einstein to predict case priorities and identify urgent matters, while Salesforce Flow simplifies restaurant sign-ups without coding. Restaurant owners now enjoy 24/7 support via chat, SMS and WhatsApp. This unified system functions effectively across all 6,000 cities where Uber Eats operates. Even with these impressive benefits, some firms find Sales Cloud implementation challenging. Users have reported a learning curve for advanced features. While the basic functionalities are user-friendly, leveraging the full potential of Sales Cloud may require proper training. You may need to hire an expert or freelancer to get it up and running smoothly. Additionally, smaller organizations might find the pricing structure challenging, as costs can accumulate quickly with add-ons and advanced features. Integration capabilities are generally strong, but some key functionalities, such as event tracking and eCommerce integrations, rely on third-party providers. This could add complexity and cost for businesses requiring these features. Overall, Salesforce Sales Cloud is well-suited for organizations seeking a reliable, AI-enhanced CRM with extensive customization options and analytical capabilities. It's particularly valuable for businesses expecting growth, as the platform can scale effectively. However, potential users should carefully consider their budget, required features and available resources for implementation and management when assessing this CRM. 

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###  User Sentiment Summary

 Neon CRM has a user sentiment rating of 86 based on 893 reviews. Salesforce Sales Cloud has a user sentiment rating of 88 based on 47177 reviews. 

![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 893 reviews 

![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 47177 reviews 

 Synopsis

 Evaluating all review platforms, our market analysts have compiled the following user sentiment data.

 86%

of users recommend this product

 Neon CRM has a 'great' User Satisfaction Rating of 86% when considering 893 user reviews from 4 recognized software review sites.

 88%

of users recommend this product

 Salesforce Sales Cloud has a 'great' User Satisfaction Rating of 88% when considering 47177 user reviews from 5 recognized software review sites.

 User Review Scores

**FinancesOnline** 

**4.4** (5) 

**4.9** (14) 

**G2.com, Inc** 

**4.3** (317) 

**4.4** (23257) 

**Capterra Inc** 

**4.3** (552) 

**4.4** (18719) 

**Gartner, Inc** 

n/a 

**4.5** (1883) 

**TrustRadius** 

**4.3** (19) 

**4.3** (3304) 

###  Product Assistance

 Training Resources

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

 Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

###  Product Basics

 Company Size 

 i

Small

Medium

Large

Small

Medium

Large

 Platforms Supported

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

 Deployment Supported

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

 Comparison of Top Alternatives

[ Neon CRM Alternatives](https://www.selecthub.com/non-profit-crm-software/neoncrm/alternatives/) 

[ Salesforce Sales Cloud Alternatives](https://www.selecthub.com/customer-relationship-management/salesforce-alternatives/) 

###  Screenshots

![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() 

![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() 

###  Key Features

* **Accounts and Relationship Tracking:** Create and maintain donor accounts, along with a history of contact, communication and transaction receipts. Relationships between individual accounts can be traced and tracked as a household, company or custom relationship for better communication, campaigning and event planning.
* **Activities and Notes Tracking:** Keep record of all actions performed on fields including users, constituents, accounts, donations, pledges, events, memberships, communication and purchases to audit databases as well as track previous and current data states. Trace changes in data records and maintain priority tasks using the activity and notes tracking feature.
* **Volunteer Management:** Accept, train, certify and manage volunteers. Once trained, volunteers can be assigned to different groups and projects, and the progress of the volunteer program can be measured regularly.
* **Grant Management:** Track and manage research, apply to and receive grants, track statuses, and take the requisite steps to receive grants.
* **Constituent Login Portal:** Exclusive members can access timesheets and custom web pages. Constituents can manage peer-to-peer fundraising, events and recurring transactions, upload required files and renew memberships.

 read more... 

* **Sales Forecasting:** You can build accurate sales projections and custom forecast types based on various data points, measures and dates to get a clear picture of your future sales performance.
* **Lead Management:** With Sales Cloud, it’s easy to capture leads, manage campaigns and convert opportunities into sales. You can create forms on your website, use LinkedIn ads or have AI chatbots talk to potential customers. The Einstein Lead Scoring tool analyzes past conversion patterns to predict which current leads are most likely to convert, helping you prioritize the most promising prospects.
* **Einstein:** Salesforce’s predictive and generative AI capabilities can dramatically improve your sales team's efficiency. You'll receive AI-powered insights about deal closing strategies, risk assessment and audience targeting. It also comes with features like Call Explorer to improve your sales conversations with AI-driven questioning.
* **Salesforce Flow:** You can build sophisticated workflows using Flow Builder and Flow Orchestration's intuitive tools. Also, you can create intelligent automation sequences and integrate these flows with any external system to create comprehensive business solutions.
* **Integration Capabilities:** Connect Salesforce with your favorite tools and platforms. A wide range of plugins is available, enabling you to create a smooth workflow across all your applications.

 read more... 

###  Top Alternatives in Nonprofit CRM Software 

[  Blackbaud CRM ](https://www.selecthub.com/p/non-profit-crm-software/blackbaud-crm/) [  Bloomerang ](https://www.selecthub.com/p/non-profit-crm-software/bloomerang/) [  Charity Engine ](https://www.selecthub.com/p/non-profit-crm-software/charity-engine/) [  CiviCRM ](https://www.selecthub.com/p/non-profit-crm-software/civicrm/) [  DonorDock ](https://www.selecthub.com/p/non-profit-crm-software/donordock/) [  DonorPerfect ](https://www.selecthub.com/p/non-profit-crm-software/donorperfect/) [  DonorSnap ](https://www.selecthub.com/p/non-profit-crm-software/donorsnap/) [  Firespring ](https://www.selecthub.com/p/non-profit-crm-software/firespring/) [  Humanitru ](https://www.selecthub.com/p/non-profit-crm-software/humanitru/) [  iMIS ](https://www.selecthub.com/p/non-profit-crm-software/imis/) 

###  Related Categories

 Neon CRM and Salesforce Sales Cloud can also be found with other leading products in these categories:

[ CRM Software ](https://www.selecthub.com/c/crm-software/) 

[ Fundraising Software ](https://www.selecthub.com/c/fundraising-software/) 

 Show more 

[ AI Sales Tools ](https://www.selecthub.com/c/ai-sales-tools/) 

[ CRM Software ](https://www.selecthub.com/c/crm-software/) 

[ Lead Management Software ](https://www.selecthub.com/c/lead-management-software/) 

[ Sales Acceleration Software ](https://www.selecthub.com/c/sales-acceleration-software/) 

[ Sales Enablement Software ](https://www.selecthub.com/c/sales-enablement-software/) 

[ Sales Force Automation Software ](https://www.selecthub.com/c/sales-force-automation-software/) 

 Show more 

###  Head-to-Head Comparison

![Neon CRM Software Tool]() 

![Creatio Software Tool]() 

[Neon CRM VS Creatio](https://www.selecthub.com/non-profit-crm-software/neoncrm-vs-creatio/) 

![Neon CRM Software Tool]() 

![Freshsales Software Tool]() 

[Neon CRM VS Freshsales](https://www.selecthub.com/crm-software/freshsales-vs-neoncrm/) 

![Neon CRM Software Tool]() 

![Infor CloudSuite CRM Software Tool]() 

[Neon CRM VS Infor CloudSuite CRM](https://www.selecthub.com/non-profit-crm-software/neoncrm-vs-infor-crm/) 

![Neon CRM Software Tool]() 

![Insightly Software Tool]() 

[Neon CRM VS Insightly](https://www.selecthub.com/crm-software/insightly-vs-neoncrm/) 

![Neon CRM Software Tool]() 

![monday CRM Software Tool]() 

[Neon CRM VS monday CRM](https://www.selecthub.com/non-profit-crm-software/neoncrm-vs-monday-crm/) 

![Neon CRM Software Tool]() 

![Nimble CRM Software Tool]() 

[Neon CRM VS Nimble CRM](https://www.selecthub.com/crm-software/nimble-crm-vs-neoncrm/) 

![Neon CRM Software Tool]() 

![Oracle Sales Cloud Software Tool]() 

[Neon CRM VS Oracle Sales Cloud](https://www.selecthub.com/non-profit-crm-software/neoncrm-vs-oracle-sales-cloud/) 

![Neon CRM Software Tool]() 

![Pega CRM Software Tool]() 

[Neon CRM VS Pega CRM](https://www.selecthub.com/non-profit-crm-software/neoncrm-vs-pega-crm/) 

![Neon CRM Software Tool]() 

![Pipedrive Software Tool]() 

[Neon CRM VS Pipedrive](https://www.selecthub.com/crm-software/pipedrive-vs-neoncrm/) 

![Neon CRM Software Tool]() 

![Salesforce Sales Cloud Software Tool]() 

[Neon CRM VS Salesforce Sales Cloud](https://www.selecthub.com/non-profit-crm-software/neoncrm-vs-salesforce-sales-cloud/) 

![Neon CRM Software Tool]() 

![Sugar Sell Software Tool]() 

[Neon CRM VS Sugar Sell](https://www.selecthub.com/non-profit-crm-software/neoncrm-vs-sugar-sell/) 

![Neon CRM Software Tool]() 

![Zoho CRM Software Tool]() 

[Neon CRM VS Zoho CRM](https://www.selecthub.com/crm-software/zoho-crm-vs-neoncrm/) 

**About SelectHub (and our data)** 

We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies.

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

![SelectHub Products Reporting and Analytics]() 

![SelectHub Products Cost and Pricing Guide]() 

**Tier 1:**  
 Fully/moderately supported out-of-the-box allowing for quick and easy deployment.  
Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. 

**Tier 2:**  
 Supported with workarounds or add-ons that may require additional costs.  
Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. 

**Tier 3:**  
 Requires partner integrations or custom development that is often at an additional cost.  
Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 

[Close](#) 

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