[Home](https://www.selecthub.com/) \> [Fundraising Management](https://www.selecthub.com/category/fundraising/) \> [Nonprofit CRM Software](https://www.selecthub.com/c/non-profit-crm-software/) \> [Neon CRM](https://www.selecthub.com/p/non-profit-crm-software/neoncrm/) \> Neon CRM vs Oracle Sales Cloud 

#  Neon CRM vs Oracle Sales Cloud 

 Last Updated: June 1st, 2026 

Our analysts compared [Neon CRM](https://www.selecthub.com/p/non-profit-crm-software/neoncrm/) vs [Oracle Sales Cloud](https://www.selecthub.com/p/crm-software/oracle-sales-cloud/) based on data from our 400+ point analysis of [Nonprofit CRM Software](https://www.selecthub.com/c/non-profit-crm-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=Nonprofit CRM Software&cta=non-profit-crm-software).

[Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Screenshots](#product-screenshots) 

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[![Neon CRM Software Tool](https://cdn.selecthub.com/products/540393ae7f8b7a7fd6cdf47250b05679-e1762f92cac86a8932c4db73a44f2cbe/resources/normal/logo.png?1738934189)](https://www.selecthub.com/p/non-profit-crm-software/neoncrm/)

Remove Add to Compare 

[![Oracle Sales Cloud Software Tool](https://cdn.selecthub.com/products/36d5ef2a011f0b3e0e0fa139228bbe18-241cbb37ab987dee97be15a8c37b1d7e/resources/normal/logo.png?1726780206)](https://www.selecthub.com/p/crm-software/oracle-sales-cloud/)

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Nonprofit+CRM+Software&product%5Fname=Neon%2BCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F540393ae7f8b7a7fd6cdf47250b05679-e1762f92cac86a8932c4db73a44f2cbe%2Fresources%2Fnormal%2Flogo.png%3F1738934189) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Nonprofit+CRM+Software&product%5Fname=Neon%2BCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F540393ae7f8b7a7fd6cdf47250b05679-e1762f92cac86a8932c4db73a44f2cbe%2Fresources%2Fnormal%2Flogo.png%3F1738934189) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Nonprofit+CRM+Software&product%5Fname=Neon%2BCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F540393ae7f8b7a7fd6cdf47250b05679-e1762f92cac86a8932c4db73a44f2cbe%2Fresources%2Fnormal%2Flogo.png%3F1738934189&price=3) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Nonprofit+CRM+Software&product%5Fname=Neon%2BCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F540393ae7f8b7a7fd6cdf47250b05679-e1762f92cac86a8932c4db73a44f2cbe%2Fresources%2Fnormal%2Flogo.png%3F1738934189&price=3) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Nonprofit+CRM+Software&product%5Fname=Oracle%2BSales%2BCloud&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F36d5ef2a011f0b3e0e0fa139228bbe18-241cbb37ab987dee97be15a8c37b1d7e%2Fresources%2Fnormal%2Flogo.png%3F1726780206) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Nonprofit+CRM+Software&product%5Fname=Oracle%2BSales%2BCloud&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F36d5ef2a011f0b3e0e0fa139228bbe18-241cbb37ab987dee97be15a8c37b1d7e%2Fresources%2Fnormal%2Flogo.png%3F1726780206) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Nonprofit+CRM+Software&product%5Fname=Oracle%2BSales%2BCloud&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F36d5ef2a011f0b3e0e0fa139228bbe18-241cbb37ab987dee97be15a8c37b1d7e%2Fresources%2Fnormal%2Flogo.png%3F1726780206&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Nonprofit+CRM+Software&product%5Fname=Oracle%2BSales%2BCloud&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F36d5ef2a011f0b3e0e0fa139228bbe18-241cbb37ab987dee97be15a8c37b1d7e%2Fresources%2Fnormal%2Flogo.png%3F1726780206&price=2) 

###  Products Insights

 Product Ranking 

## #4

 among all   
 Nonprofit CRM Software

## 

we're gathering data

[Find out who the leaders are](https://pmo.selecthub.com/request-custom-scorecard?post%5Ftype=auto%5Fvs%5Farticle&category%5Fslug=non-profit-crm-software&product%5Fslug=neoncrm&category=Nonprofit+CRM+Software) 

 Price Starts From

$179 Monthly 

[ Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=Neon CRM&category=Nonprofit CRM Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/540393ae7f8b7a7fd6cdf47250b05679-e1762f92cac86a8932c4db73a44f2cbe/resources/normal/logo.png?1738934189) 

$65/User, Monthly 

 Free Trial is unavailable →

 Pros

 What we like about Neon CRM and Oracle Sales Cloud:

**Customizable Interface:** Neon CRM offers a high degree of flexibility, allowing users to tailor the interface to their specific workflows and preferences. This includes customizing data fields, reports, and dashboards to align with unique organizational needs.

**Comprehensive Fundraising Tools:** The platform provides a robust suite of features designed to streamline fundraising efforts. This includes online donation processing, event management, grant tracking, and donor communication tools, enabling nonprofits to manage all aspects of their fundraising activities efficiently.

**Membership Management:** Neon CRM simplifies membership management with features such as automated renewals, member directories, and communication tools. This allows organizations to effectively engage with their members and foster a sense of community.

**Reporting and Analytics:** The platform offers comprehensive reporting and analytics capabilities, providing valuable insights into fundraising performance, membership trends, and program effectiveness. This data empowers nonprofits to make data-driven decisions and optimize their operations.

**Streamlined Sales Process:** Users state that Oracle Sales helps them automate their sales process, from lead generation to opportunity management and closing deals. 

**Better Sales Visibility:** Oracle Sales provides a comprehensive view of your sales pipeline, allowing you to track your progress and identify areas for improvement. 

**Improved Customer Relationships:** Users often mention the platform helps them build stronger relationships with their customers by providing them with a personalized experience. 

**Scalability:** Oracle Sales is a scalable and flexible solution that can grow with your business. 

 Cons

 What we dislike about Neon CRM and Oracle Sales Cloud:

**Limited Customization:** Neon CRM offers some configurability, but users express frustration with the lack of deep customization options, especially for complex workflows or unique data tracking needs. This can lead to workarounds and inefficiencies for nonprofits with specific requirements.

**Reporting Challenges:** While Neon CRM provides reporting tools, users often find them cumbersome and lacking in flexibility. Generating custom reports or extracting specific data insights can be difficult, hindering data-driven decision-making for nonprofits.

**Usability Concerns:** The user interface, while generally clean, is sometimes described as unintuitive and clunky, leading to a steeper learning curve for new users. Navigating through different modules and functionalities can feel disjointed, impacting user adoption and efficiency.

**Integrations:** Although Neon CRM offers some integrations with popular tools, users report limitations and challenges with connecting to their preferred applications or services. This can create data silos and hinder seamless workflows across different platforms.

**Cost and Complexity:** The platform can be expensive to implement and maintain, especially for small businesses. The initial cost of the software can be high, and there are ongoing maintenance costs. Additionally, Oracle Sales can be complex to implement and use, which can require significant training for your sales team. 

**Steep Learning Curve:** It has a steep learning curve, which can be challenging for new users. The interface is not as intuitive as some other solutions. 

**Limited Customization:** Oracle Sales is not as customizable as some other CRMs. You may not be able to configure the software to meet your specific needs. 

**Integrations:** It does not integrate with many third-party applications, making it difficult to integrate with other tools that you use. 

###  Our Review

 Fundraising software can be a maze, but Neon CRM cuts through the noise with its straightforward approach. While I haven’t tested it hands-on testing, my research shows that users find it incredibly easy to use. People love that they can quickly set up fundraising pages and get their databases running without feeling overwhelmed.The database is solid, allowing users to perform all sorts of actions like adding personal notes about donors, connecting different households and tracking relationships. Sending emails, creating campaigns and keeping track of donor interactions is also easy. Organizations rely on these features daily to talk to their supporters.Reporting is another strong point. The software gives you tons of options to create reports and slice your data in pretty much any way you want. Users can get up-to-the-minute looks at patron engagement and donations, which is very valuable for fundraising teams.But it's not all perfect. Some volunteers find the database intimidating. The advanced search tool can be tricky — sometimes, you have to try multiple fields just to find the information you're looking for. Product improvements, while generally great, sometimes mean users have to relearn parts of the system.The software offers some valuable features that set it apart. These include a document repository, donor wealth screening, live-streaming event capabilities, a volunteer timeline and even a Radius Search tool to find specific donor segments. Neon One also has a mobile app, Neon Moves, which uses AI to analyze and summarize donor information.When it comes to their website-building solution, Neon Inspire offers an easy-to-use platform that allows fundraisers to quickly create campaign pages. While the tools are straightforward, adding plug-ins is tricky. It may lack the depth of customization that some organizations need.Customer service is mostly great, though some users mention that response times can be slow sometimes. The Neon Academy provides thorough training, which helps users get the most out of the software.Performance arts organizations that integrated Neon CRM with Neon One’s Arts People found it helpful for connecting their retail and fundraising work. It allowed them to track patron interactions across different types of events and donations. Arts People is designed specifically for performance art associations. The software streamlines event registrations, simplifies the creation of system transaction emails, and offers smooth Neon Pay integration for processing online donations.However, there are some areas for improvement. For instance, Neon Pay doesn't fully support international users yet, which can be bothersome for CRM users. According to our analyst data, the platform doesn’t support giving reports, real-time analytics and donor statements.But for many organizations, the benefits far outweigh these drawbacks. One such example is the story of Path of Hope Rescue. It started as a small dog rescue in Washington with just $87 and a big dream of saving pregnant dogs and puppies from kill shelters. As the organization grew to nearly 150 volunteers, they faced challenges in managing data, volunteers and fundraising.Everything changed in January 2024 when they implemented Neon CRM. It helped them centralize their scattered spreadsheets and develop a more professional approach to volunteer and donor management. By launching a successful recurring giving campaign called Hope Heroes, they now generate $1,500 in monthly revenue. They also discovered donors they didn't even know existed and are now able to effectively track volunteer roles and activities. This proves that good data management can be a game-changer for small nonprofits. 

 Show more 

 While getting hands-on with Oracle Sales Cloud, I was very impressed by its complete feature set. The automation tools were particularly helpful, simplifying workflow from lead management to opportunity tracking. Users also agree they find themselves spending less time on administrative tasks and more time engaging with potential clients.Oracle Sales Cloud, along with Pipeliner CRM, nailed it with a perfect 100 for the ability to build partner scorecards — a feature notably absent in Salesforce, Zoho and HubSpot. You can assess every angle of a partner’s activities and contributions to your overall business goals. This feature allows you to identify areas of improvement and measure the performance of your company’s channel partners.The B2B Service Center turned out to be essential for cross-team collaboration. Having a 360-degree customer view makes it easy to address client needs promptly. I also appreciate the milestone and SLA tracking features, which help to stay on top of critical deadlines without breaking a sweat.Even though the platform's comprehensive nature initially felt overwhelming, I soon learned the capacity of its AI capabilities. The adaptive intelligence feature can become a go-to for identifying high-potential opportunities, and predictive analytics helps tailor your approach to each client's unique needs. Features like the Oracle Sales Assistant help you perform tasks through natural language commands, reducing the learning curve and increasing efficiency.In a time where subscription-based models are becoming increasingly prevalent, having built-in tools like Oracle’s subscription management can be a significant advantage. While I didn't have the chance to explore all of them, Oracle's industry-specific solutions and their tailored approach for different sectors like healthcare and financial services showed me how versatile the platform could be.Oracle Sales Cloud didn’t score as high as other CRM providers in our communication channels analysis, with a rating of 66\. In comparison, HubSpot scored 96, Zoho 92, Salesforce 86 and Pipeliner 88\. However, it still offers robust support for essential features, providing handy tools like email templates, email communication, email aliases and call logging out of the box.The learning curve was steeper than I anticipated. Also, its high cost and complexity may be a barrier for some users. Despite these challenges, the benefits of Oracle Sales Cloud far outweigh its drawbacks. The platform's scalability and integration with other Oracle products make it a solid choice for businesses looking to future-proof their CRM solution. 

 Show more 

###  User Sentiment Summary

 Neon CRM has a user sentiment rating of 86 based on 893 reviews. Oracle Sales Cloud has a user sentiment rating of 82 based on 431 reviews. 

![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 893 reviews 

![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 431 reviews 

 Synopsis

 Evaluating all review platforms, our market analysts have compiled the following user sentiment data.

 86%

of users recommend this product

 Neon CRM has a 'great' User Satisfaction Rating of 86% when considering 893 user reviews from 4 recognized software review sites.

 82%

of users recommend this product

 Oracle Sales Cloud has a 'great' User Satisfaction Rating of 82% when considering 431 user reviews from 4 recognized software review sites.

 User Review Scores

**FinancesOnline** 

**4.4** (5) 

n/a 

**G2.com, Inc** 

**4.3** (317) 

**3.7** (57) 

**Capterra Inc** 

**4.3** (552) 

**4.3** (63) 

**Gartner, Inc** 

n/a 

**4.4** (149) 

**TrustRadius** 

**4.3** (19) 

**3.9** (162) 

###  Product Assistance

 Training Resources

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

 Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

###  Product Basics

 Company Size 

 i

Small

Medium

Large

Small

Medium

Large

 Platforms Supported

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

 Deployment Supported

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

 Comparison of Top Alternatives

[ Neon CRM Alternatives](https://www.selecthub.com/non-profit-crm-software/neoncrm/alternatives/) 

[ Oracle Sales Cloud Alternatives](https://www.selecthub.com/crm-software/oracle-sales-cloud/alternatives/) 

###  Screenshots

![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() 

![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() 

###  Key Features

* **Accounts and Relationship Tracking:** Create and maintain donor accounts, along with a history of contact, communication and transaction receipts. Relationships between individual accounts can be traced and tracked as a household, company or custom relationship for better communication, campaigning and event planning.
* **Activities and Notes Tracking:** Keep record of all actions performed on fields including users, constituents, accounts, donations, pledges, events, memberships, communication and purchases to audit databases as well as track previous and current data states. Trace changes in data records and maintain priority tasks using the activity and notes tracking feature.
* **Volunteer Management:** Accept, train, certify and manage volunteers. Once trained, volunteers can be assigned to different groups and projects, and the progress of the volunteer program can be measured regularly.
* **Grant Management:** Track and manage research, apply to and receive grants, track statuses, and take the requisite steps to receive grants.
* **Constituent Login Portal:** Exclusive members can access timesheets and custom web pages. Constituents can manage peer-to-peer fundraising, events and recurring transactions, upload required files and renew memberships.

 read more... 

* **Sales Force Automation:** Oracle lets you automate the sales process using mobile access, artificial intelligence, email integration, sales-focused digital assistants and elastic search. It also provides contextual insights, recommendations and predictive outcomes and effectively manages leads, accounts, contacts, opportunities, assets, activities and assessments.
* **B2B Service Center:** You can streamline interactions and enable collaboration between multiple teams with a 360-degree customer view. Track milestones, entitlements and SLAs to manage critical dates and contractual obligations, all while leveraging integrated sales and service capabilities on a single platform.
* **Sales Planning and Performance Management:** The platform hosts advanced incentive compensation, compensation dashboards, and territory and quota management tools with what-if capabilities. Sales reps can access automated sales methodologies using connected data powered by AI.
* **Partner Portal:** Available out-of-the-box, it streamlines partner activities from recruitment and lead management to MDF disbursement. It also offers automated lead distribution, sales training materials, qualification and conversion tools, and an integrated configure, price, quote (CPQ) solution.
* **Oracle CPQ:** This feature supports sales representatives with tools for subscription orders, multiple price books, discretionary discounting, deal management intelligence, and dynamic workflows. It includes quote management features like a document designer, contract management and electronic signatures. This integrates with CRM and ERP systems, web services, and B2B commerce platforms.

 read more... 

###  Top Alternatives in Nonprofit CRM Software 

[  Blackbaud CRM ](https://www.selecthub.com/p/non-profit-crm-software/blackbaud-crm/) [  Bloomerang ](https://www.selecthub.com/p/non-profit-crm-software/bloomerang/) [  Charity Engine ](https://www.selecthub.com/p/non-profit-crm-software/charity-engine/) [  CiviCRM ](https://www.selecthub.com/p/non-profit-crm-software/civicrm/) [  DonorDock ](https://www.selecthub.com/p/non-profit-crm-software/donordock/) [  DonorPerfect ](https://www.selecthub.com/p/non-profit-crm-software/donorperfect/) [  DonorSnap ](https://www.selecthub.com/p/non-profit-crm-software/donorsnap/) [  Firespring ](https://www.selecthub.com/p/non-profit-crm-software/firespring/) [  Humanitru ](https://www.selecthub.com/p/non-profit-crm-software/humanitru/) [  iMIS ](https://www.selecthub.com/p/non-profit-crm-software/imis/) 

###  Related Categories

 Neon CRM and Oracle Sales Cloud can also be found with other leading products in these categories:

[ CRM Software ](https://www.selecthub.com/c/crm-software/) 

[ Fundraising Software ](https://www.selecthub.com/c/fundraising-software/) 

 Show more 

[ CRM Software ](https://www.selecthub.com/c/crm-software/) 

[ Financial Services CRM Software ](https://www.selecthub.com/c/financial-services-crm-software/) 

[ Sales Acceleration Software ](https://www.selecthub.com/c/sales-acceleration-software/) 

[ Sales Enablement Software ](https://www.selecthub.com/c/sales-enablement-software/) 

[ Sales Force Automation Software ](https://www.selecthub.com/c/sales-force-automation-software/) 

 Show more 

###  Head-to-Head Comparison

![Neon CRM Software Tool]() 

![Creatio Software Tool]() 

[Neon CRM VS Creatio](https://www.selecthub.com/non-profit-crm-software/neoncrm-vs-creatio/) 

![Neon CRM Software Tool]() 

![Freshsales Software Tool]() 

[Neon CRM VS Freshsales](https://www.selecthub.com/crm-software/freshsales-vs-neoncrm/) 

![Neon CRM Software Tool]() 

![Infor CloudSuite CRM Software Tool]() 

[Neon CRM VS Infor CloudSuite CRM](https://www.selecthub.com/non-profit-crm-software/neoncrm-vs-infor-crm/) 

![Neon CRM Software Tool]() 

![Insightly Software Tool]() 

[Neon CRM VS Insightly](https://www.selecthub.com/crm-software/insightly-vs-neoncrm/) 

![Neon CRM Software Tool]() 

![monday CRM Software Tool]() 

[Neon CRM VS monday CRM](https://www.selecthub.com/non-profit-crm-software/neoncrm-vs-monday-crm/) 

![Neon CRM Software Tool]() 

![Nimble CRM Software Tool]() 

[Neon CRM VS Nimble CRM](https://www.selecthub.com/crm-software/nimble-crm-vs-neoncrm/) 

![Neon CRM Software Tool]() 

![Oracle Sales Cloud Software Tool]() 

[Neon CRM VS Oracle Sales Cloud](https://www.selecthub.com/non-profit-crm-software/neoncrm-vs-oracle-sales-cloud/) 

![Neon CRM Software Tool]() 

![Pega CRM Software Tool]() 

[Neon CRM VS Pega CRM](https://www.selecthub.com/non-profit-crm-software/neoncrm-vs-pega-crm/) 

![Neon CRM Software Tool]() 

![Pipedrive Software Tool]() 

[Neon CRM VS Pipedrive](https://www.selecthub.com/crm-software/pipedrive-vs-neoncrm/) 

![Neon CRM Software Tool]() 

![Salesforce Sales Cloud Software Tool]() 

[Neon CRM VS Salesforce Sales Cloud](https://www.selecthub.com/non-profit-crm-software/neoncrm-vs-salesforce-sales-cloud/) 

![Neon CRM Software Tool]() 

![Sugar Sell Software Tool]() 

[Neon CRM VS Sugar Sell](https://www.selecthub.com/non-profit-crm-software/neoncrm-vs-sugar-sell/) 

![Neon CRM Software Tool]() 

![Zoho CRM Software Tool]() 

[Neon CRM VS Zoho CRM](https://www.selecthub.com/crm-software/zoho-crm-vs-neoncrm/) 

**About SelectHub (and our data)** 

We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies.

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

![SelectHub Products Reporting and Analytics]() 

![SelectHub Products Cost and Pricing Guide]() 

**Tier 1:**  
 Fully/moderately supported out-of-the-box allowing for quick and easy deployment.  
Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. 

**Tier 2:**  
 Supported with workarounds or add-ons that may require additional costs.  
Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. 

**Tier 3:**  
 Requires partner integrations or custom development that is often at an additional cost.  
Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 

[Close](#) 

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