[Home](https://www.selecthub.com/) \> [Fundraising Management](https://www.selecthub.com/category/fundraising/) \> [Nonprofit CRM Software](https://www.selecthub.com/c/non-profit-crm-software/) \> [Neon CRM](https://www.selecthub.com/p/non-profit-crm-software/neoncrm/) \> Neon CRM vs Infor CloudSuite CRM 

#  Neon CRM vs Infor CloudSuite CRM 

 Last Updated: June 1st, 2026 

Our analysts compared [Neon CRM](https://www.selecthub.com/p/non-profit-crm-software/neoncrm/) vs [Infor CloudSuite CRM](https://www.selecthub.com/p/crm-software/infor-crm/) based on data from our 400+ point analysis of [Nonprofit CRM Software](https://www.selecthub.com/c/non-profit-crm-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=Nonprofit CRM Software&cta=non-profit-crm-software).

[Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Screenshots](#product-screenshots) 

Remove Add to Compare 

[![Neon CRM Software Tool](https://cdn.selecthub.com/products/540393ae7f8b7a7fd6cdf47250b05679-e1762f92cac86a8932c4db73a44f2cbe/resources/normal/logo.png?1738934189)](https://www.selecthub.com/p/non-profit-crm-software/neoncrm/)

Remove Add to Compare 

[![Infor CloudSuite CRM Software Tool](https://cdn.selecthub.com/products/248e844336797ec98478f85e7626de4a-cd9b565bd46493e4d59d0f965cc55d95/resources/normal/logo.png?1693316176)](https://www.selecthub.com/p/crm-software/infor-crm/)

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Nonprofit+CRM+Software&product%5Fname=Neon%2BCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F540393ae7f8b7a7fd6cdf47250b05679-e1762f92cac86a8932c4db73a44f2cbe%2Fresources%2Fnormal%2Flogo.png%3F1738934189) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Nonprofit+CRM+Software&product%5Fname=Neon%2BCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F540393ae7f8b7a7fd6cdf47250b05679-e1762f92cac86a8932c4db73a44f2cbe%2Fresources%2Fnormal%2Flogo.png%3F1738934189) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Nonprofit+CRM+Software&product%5Fname=Neon%2BCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F540393ae7f8b7a7fd6cdf47250b05679-e1762f92cac86a8932c4db73a44f2cbe%2Fresources%2Fnormal%2Flogo.png%3F1738934189&price=3) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Nonprofit+CRM+Software&product%5Fname=Neon%2BCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F540393ae7f8b7a7fd6cdf47250b05679-e1762f92cac86a8932c4db73a44f2cbe%2Fresources%2Fnormal%2Flogo.png%3F1738934189&price=3) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Nonprofit+CRM+Software&product%5Fname=Infor%2BCloudSuite%2BCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F248e844336797ec98478f85e7626de4a-cd9b565bd46493e4d59d0f965cc55d95%2Fresources%2Fnormal%2Flogo.png%3F1693316176) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Nonprofit+CRM+Software&product%5Fname=Infor%2BCloudSuite%2BCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F248e844336797ec98478f85e7626de4a-cd9b565bd46493e4d59d0f965cc55d95%2Fresources%2Fnormal%2Flogo.png%3F1693316176) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Nonprofit+CRM+Software&product%5Fname=Infor%2BCloudSuite%2BCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F248e844336797ec98478f85e7626de4a-cd9b565bd46493e4d59d0f965cc55d95%2Fresources%2Fnormal%2Flogo.png%3F1693316176&price=4) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Nonprofit+CRM+Software&product%5Fname=Infor%2BCloudSuite%2BCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F248e844336797ec98478f85e7626de4a-cd9b565bd46493e4d59d0f965cc55d95%2Fresources%2Fnormal%2Flogo.png%3F1693316176&price=4) 

###  Products Insights

 Product Ranking 

## #4

 among all   
 Nonprofit CRM Software

## #33

 among all   
 Nonprofit CRM Software

[Find out who the leaders are](https://pmo.selecthub.com/request-custom-scorecard?post%5Ftype=auto%5Fvs%5Farticle&category%5Fslug=non-profit-crm-software&product%5Fslug=neoncrm&category=Nonprofit+CRM+Software) 

 Price Starts From

$179 Monthly 

[ Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=Neon CRM&category=Nonprofit CRM Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/540393ae7f8b7a7fd6cdf47250b05679-e1762f92cac86a8932c4db73a44f2cbe/resources/normal/logo.png?1738934189) 

$795/User, One-Time 

[ Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=Infor CloudSuite CRM&category=Nonprofit CRM Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/248e844336797ec98478f85e7626de4a-cd9b565bd46493e4d59d0f965cc55d95/resources/normal/logo.png?1693316176) 

 Pros

 What we like about Neon CRM and Infor CloudSuite CRM:

**Customizable Interface:** Neon CRM offers a high degree of flexibility, allowing users to tailor the interface to their specific workflows and preferences. This includes customizing data fields, reports, and dashboards to align with unique organizational needs.

**Comprehensive Fundraising Tools:** The platform provides a robust suite of features designed to streamline fundraising efforts. This includes online donation processing, event management, grant tracking, and donor communication tools, enabling nonprofits to manage all aspects of their fundraising activities efficiently.

**Membership Management:** Neon CRM simplifies membership management with features such as automated renewals, member directories, and communication tools. This allows organizations to effectively engage with their members and foster a sense of community.

**Reporting and Analytics:** The platform offers comprehensive reporting and analytics capabilities, providing valuable insights into fundraising performance, membership trends, and program effectiveness. This data empowers nonprofits to make data-driven decisions and optimize their operations.

**User-Friendly Interface:** Users praise Infor CloudSuite CRM for its intuitive design and ease of use, making it simple for teams to quickly adopt and navigate the system.

**Robust Reporting and Analytics:** The platform offers powerful reporting and analytics features that provide valuable insights into customer data, enabling businesses to make informed decisions and track key performance indicators.

**Seamless Integrations:** Infor CloudSuite CRM integrates smoothly with other business applications, streamlining workflows and improving efficiency by eliminating data silos.

 Cons

 What we dislike about Neon CRM and Infor CloudSuite CRM:

**Limited Customization:** Neon CRM offers some configurability, but users express frustration with the lack of deep customization options, especially for complex workflows or unique data tracking needs. This can lead to workarounds and inefficiencies for nonprofits with specific requirements.

**Reporting Challenges:** While Neon CRM provides reporting tools, users often find them cumbersome and lacking in flexibility. Generating custom reports or extracting specific data insights can be difficult, hindering data-driven decision-making for nonprofits.

**Usability Concerns:** The user interface, while generally clean, is sometimes described as unintuitive and clunky, leading to a steeper learning curve for new users. Navigating through different modules and functionalities can feel disjointed, impacting user adoption and efficiency.

**Integrations:** Although Neon CRM offers some integrations with popular tools, users report limitations and challenges with connecting to their preferred applications or services. This can create data silos and hinder seamless workflows across different platforms.

**Reporting limitations:** Users have reported difficulties in creating custom reports and extracting specific data, making it challenging to gain comprehensive insights from the CRM.

**Complex customization:** Tailoring the system to specific business needs can be cumbersome and may require extensive technical expertise, leading to increased implementation time and costs.

**Occasional performance issues:** Some users have experienced slow loading times and system lags, particularly when dealing with large datasets or complex operations, impacting productivity and user satisfaction.

###  Our Review

 Fundraising software can be a maze, but Neon CRM cuts through the noise with its straightforward approach. While I haven’t tested it hands-on testing, my research shows that users find it incredibly easy to use. People love that they can quickly set up fundraising pages and get their databases running without feeling overwhelmed.The database is solid, allowing users to perform all sorts of actions like adding personal notes about donors, connecting different households and tracking relationships. Sending emails, creating campaigns and keeping track of donor interactions is also easy. Organizations rely on these features daily to talk to their supporters.Reporting is another strong point. The software gives you tons of options to create reports and slice your data in pretty much any way you want. Users can get up-to-the-minute looks at patron engagement and donations, which is very valuable for fundraising teams.But it's not all perfect. Some volunteers find the database intimidating. The advanced search tool can be tricky — sometimes, you have to try multiple fields just to find the information you're looking for. Product improvements, while generally great, sometimes mean users have to relearn parts of the system.The software offers some valuable features that set it apart. These include a document repository, donor wealth screening, live-streaming event capabilities, a volunteer timeline and even a Radius Search tool to find specific donor segments. Neon One also has a mobile app, Neon Moves, which uses AI to analyze and summarize donor information.When it comes to their website-building solution, Neon Inspire offers an easy-to-use platform that allows fundraisers to quickly create campaign pages. While the tools are straightforward, adding plug-ins is tricky. It may lack the depth of customization that some organizations need.Customer service is mostly great, though some users mention that response times can be slow sometimes. The Neon Academy provides thorough training, which helps users get the most out of the software.Performance arts organizations that integrated Neon CRM with Neon One’s Arts People found it helpful for connecting their retail and fundraising work. It allowed them to track patron interactions across different types of events and donations. Arts People is designed specifically for performance art associations. The software streamlines event registrations, simplifies the creation of system transaction emails, and offers smooth Neon Pay integration for processing online donations.However, there are some areas for improvement. For instance, Neon Pay doesn't fully support international users yet, which can be bothersome for CRM users. According to our analyst data, the platform doesn’t support giving reports, real-time analytics and donor statements.But for many organizations, the benefits far outweigh these drawbacks. One such example is the story of Path of Hope Rescue. It started as a small dog rescue in Washington with just $87 and a big dream of saving pregnant dogs and puppies from kill shelters. As the organization grew to nearly 150 volunteers, they faced challenges in managing data, volunteers and fundraising.Everything changed in January 2024 when they implemented Neon CRM. It helped them centralize their scattered spreadsheets and develop a more professional approach to volunteer and donor management. By launching a successful recurring giving campaign called Hope Heroes, they now generate $1,500 in monthly revenue. They also discovered donors they didn't even know existed and are now able to effectively track volunteer roles and activities. This proves that good data management can be a game-changer for small nonprofits. 

 Show more 

Recent user reviews suggest the answer is a mixed bag. While users appreciate the comprehensive, all-in-one nature of the platform, particularly its ability to centralize customer interactions and provide a 360-degree view of customer data, there are some notable drawbacks. For instance, users have reported frequent errors and instances of missing data, which can be a major headache for businesses that rely on accurate information for decision-making. One user praised Infor CloudSuite CRM's analytics, stating they are "really telling" and help them target prospects effectively. However, another user criticized the platform's outdated user interface and slow performance, finding it "a bit old-fashioned" and potentially off-putting for first-time users. This contrast highlights a key takeaway from user reviews: Infor CloudSuite CRM's strengths lie in its functionality and data insights, but its user experience might leave something to be desired. Ultimately, Infor CloudSuite CRM seems best suited for businesses that prioritize a comprehensive feature set and robust analytics over a sleek and modern user interface. However, companies with a low tolerance for technical glitches and those who value a seamless user experience might want to explore alternative CRM solutions like Salesforce or Microsoft Dynamics 365.

 Show more 

###  User Sentiment Summary

 Neon CRM has a user sentiment rating of 86 based on 893 reviews. Infor CloudSuite CRM has a user sentiment rating of 72 based on 158 reviews. 

![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 893 reviews 

![Good User Sentiment](https://www.selecthub.com/display/images/scores/good.svg) 158 reviews 

 Synopsis

 Evaluating all review platforms, our market analysts have compiled the following user sentiment data.

 86%

of users recommend this product

 Neon CRM has a 'great' User Satisfaction Rating of 86% when considering 893 user reviews from 4 recognized software review sites.

 72%

of users recommend this product

 Infor CloudSuite CRM has a 'good' User Satisfaction Rating of 72% when considering 158 user reviews from 4 recognized software review sites.

 User Review Scores

**FinancesOnline** 

**4.4** (5) 

n/a 

**G2.com, Inc** 

**4.3** (317) 

**2.9** (63) 

**Capterra Inc** 

**4.3** (552) 

**3.6** (24) 

**Gartner, Inc** 

n/a 

**4.1** (55) 

**TrustRadius** 

**4.3** (19) 

**4.6** (16) 

###  Product Assistance

 Training Resources

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

 Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

###  Product Basics

 Company Size 

 i

Small

Medium

Large

Small

Medium

Large

 Platforms Supported

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

 Deployment Supported

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

 Comparison of Top Alternatives

[ Neon CRM Alternatives](https://www.selecthub.com/non-profit-crm-software/neoncrm/alternatives/) 

[ Infor CloudSuite CRM Alternatives](https://www.selecthub.com/crm-software/infor-crm/alternatives/) 

###  Screenshots

![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() 

![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() 

###  Key Features

* **Accounts and Relationship Tracking:** Create and maintain donor accounts, along with a history of contact, communication and transaction receipts. Relationships between individual accounts can be traced and tracked as a household, company or custom relationship for better communication, campaigning and event planning.
* **Activities and Notes Tracking:** Keep record of all actions performed on fields including users, constituents, accounts, donations, pledges, events, memberships, communication and purchases to audit databases as well as track previous and current data states. Trace changes in data records and maintain priority tasks using the activity and notes tracking feature.
* **Volunteer Management:** Accept, train, certify and manage volunteers. Once trained, volunteers can be assigned to different groups and projects, and the progress of the volunteer program can be measured regularly.
* **Grant Management:** Track and manage research, apply to and receive grants, track statuses, and take the requisite steps to receive grants.
* **Constituent Login Portal:** Exclusive members can access timesheets and custom web pages. Constituents can manage peer-to-peer fundraising, events and recurring transactions, upload required files and renew memberships.

 read more... 

* **Forecasting:** The solution gives proactive alerts to drive accurate forecasts that help in generating business. This also helps users make informed decisions, build an effective team, and choose and manage business territories.
* **Omni-Channel Campaign Management:** This feature enables users to orchestrate a well-constructed customer strategy along with managing campaign outcomes. The software provides advanced campaign workflows, sophisticated email marketing, precise customer targeting and powerful customer insights.
* **Productivity Monitor:** Users can identify opportunities, maximize the impact of each interaction and streamline sales activities. They can monitor their team progress and assign tasks that align goals for everyone.
* **Data Availability:** The system stores and manages leads, opportunities and activities for best business outcomes. Users can maintain full control of all this data and utilize it when and where they need it.
* **TCO Analysis:** Users can estimate and utilize the total cost of ownership, as well as evaluate the use of those services. This can help them understand and strategize their campaign plans for maximum success.

 read more... 

###  Top Alternatives in Nonprofit CRM Software 

[  Blackbaud CRM ](https://www.selecthub.com/p/non-profit-crm-software/blackbaud-crm/) [  Bloomerang ](https://www.selecthub.com/p/non-profit-crm-software/bloomerang/) [  Charity Engine ](https://www.selecthub.com/p/non-profit-crm-software/charity-engine/) [  CiviCRM ](https://www.selecthub.com/p/non-profit-crm-software/civicrm/) [  DonorDock ](https://www.selecthub.com/p/non-profit-crm-software/donordock/) [  DonorPerfect ](https://www.selecthub.com/p/non-profit-crm-software/donorperfect/) [  DonorSnap ](https://www.selecthub.com/p/non-profit-crm-software/donorsnap/) [  Firespring ](https://www.selecthub.com/p/non-profit-crm-software/firespring/) [  Humanitru ](https://www.selecthub.com/p/non-profit-crm-software/humanitru/) [  iMIS ](https://www.selecthub.com/p/non-profit-crm-software/imis/) 

###  Related Categories

 Neon CRM and Infor CloudSuite CRM can also be found with other leading products in these categories:

[ CRM Software ](https://www.selecthub.com/c/crm-software/) 

[ Fundraising Software ](https://www.selecthub.com/c/fundraising-software/) 

 Show more 

[ CRM Software ](https://www.selecthub.com/c/crm-software/) 

[ Sales Force Automation Software ](https://www.selecthub.com/c/sales-force-automation-software/) 

 Show more 

###  Head-to-Head Comparison

![Neon CRM Software Tool]() 

![Creatio Software Tool]() 

[Neon CRM VS Creatio](https://www.selecthub.com/non-profit-crm-software/neoncrm-vs-creatio/) 

![Neon CRM Software Tool]() 

![Freshsales Software Tool]() 

[Neon CRM VS Freshsales](https://www.selecthub.com/crm-software/freshsales-vs-neoncrm/) 

![Neon CRM Software Tool]() 

![Infor CloudSuite CRM Software Tool]() 

[Neon CRM VS Infor CloudSuite CRM](https://www.selecthub.com/non-profit-crm-software/neoncrm-vs-infor-crm/) 

![Neon CRM Software Tool]() 

![Insightly Software Tool]() 

[Neon CRM VS Insightly](https://www.selecthub.com/crm-software/insightly-vs-neoncrm/) 

![Neon CRM Software Tool]() 

![monday CRM Software Tool]() 

[Neon CRM VS monday CRM](https://www.selecthub.com/non-profit-crm-software/neoncrm-vs-monday-crm/) 

![Neon CRM Software Tool]() 

![Nimble CRM Software Tool]() 

[Neon CRM VS Nimble CRM](https://www.selecthub.com/crm-software/nimble-crm-vs-neoncrm/) 

![Neon CRM Software Tool]() 

![Oracle Sales Cloud Software Tool]() 

[Neon CRM VS Oracle Sales Cloud](https://www.selecthub.com/non-profit-crm-software/neoncrm-vs-oracle-sales-cloud/) 

![Neon CRM Software Tool]() 

![Pega CRM Software Tool]() 

[Neon CRM VS Pega CRM](https://www.selecthub.com/non-profit-crm-software/neoncrm-vs-pega-crm/) 

![Neon CRM Software Tool]() 

![Pipedrive Software Tool]() 

[Neon CRM VS Pipedrive](https://www.selecthub.com/crm-software/pipedrive-vs-neoncrm/) 

![Neon CRM Software Tool]() 

![Salesforce Sales Cloud Software Tool]() 

[Neon CRM VS Salesforce Sales Cloud](https://www.selecthub.com/non-profit-crm-software/neoncrm-vs-salesforce-sales-cloud/) 

![Neon CRM Software Tool]() 

![Sugar Sell Software Tool]() 

[Neon CRM VS Sugar Sell](https://www.selecthub.com/non-profit-crm-software/neoncrm-vs-sugar-sell/) 

![Neon CRM Software Tool]() 

![Zoho CRM Software Tool]() 

[Neon CRM VS Zoho CRM](https://www.selecthub.com/crm-software/zoho-crm-vs-neoncrm/) 

**About SelectHub (and our data)** 

We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies.

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

![SelectHub Products Reporting and Analytics]() 

![SelectHub Products Cost and Pricing Guide]() 

**Tier 1:**  
 Fully/moderately supported out-of-the-box allowing for quick and easy deployment.  
Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. 

**Tier 2:**  
 Supported with workarounds or add-ons that may require additional costs.  
Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. 

**Tier 3:**  
 Requires partner integrations or custom development that is often at an additional cost.  
Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 

[Close](#) 

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