[Home](https://www.selecthub.com/) \> [Fundraising Management](https://www.selecthub.com/category/fundraising/) \> [Nonprofit CRM Software](https://www.selecthub.com/c/non-profit-crm-software/) \> [CiviCRM](https://www.selecthub.com/p/non-profit-crm-software/civicrm/) \> CiviCRM vs Salsa CRM 

#  CiviCRM vs Salsa CRM 

 Last Updated: May 25th, 2026 

Our analysts compared [CiviCRM](https://www.selecthub.com/p/non-profit-crm-software/civicrm/) vs [Salsa CRM](https://www.selecthub.com/p/non-profit-crm-software/salsa-crm/) based on data from our 400+ point analysis of [Nonprofit CRM Software](https://www.selecthub.com/c/non-profit-crm-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=Nonprofit CRM Software&cta=non-profit-crm-software).

[Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Screenshots](#product-screenshots) 

Remove Add to Compare 

[![CiviCRM Software Tool](https://cdn.selecthub.com/products/64c53a52cb3bd1a01c03a64db985c0cc-467daf70a924c5be426ab2235b4aed10/resources/normal/logo.png?1693317438)](https://www.selecthub.com/p/non-profit-crm-software/civicrm/)

Remove Add to Compare 

[![Salsa CRM Software Tool](https://cdn.selecthub.com/products/fd5ac6ce504b74460b93610f39e481f7-ac4c58110eaa3b9fcbeb00e09ad9a97f/resources/normal/logo.png?1693317366)](https://www.selecthub.com/p/non-profit-crm-software/salsa-crm/)

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Nonprofit+CRM+Software&product%5Fname=CiviCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F64c53a52cb3bd1a01c03a64db985c0cc-467daf70a924c5be426ab2235b4aed10%2Fresources%2Fnormal%2Flogo.png%3F1693317438) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Nonprofit+CRM+Software&product%5Fname=CiviCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F64c53a52cb3bd1a01c03a64db985c0cc-467daf70a924c5be426ab2235b4aed10%2Fresources%2Fnormal%2Flogo.png%3F1693317438) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Nonprofit+CRM+Software&product%5Fname=CiviCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F64c53a52cb3bd1a01c03a64db985c0cc-467daf70a924c5be426ab2235b4aed10%2Fresources%2Fnormal%2Flogo.png%3F1693317438&price=1) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Nonprofit+CRM+Software&product%5Fname=CiviCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F64c53a52cb3bd1a01c03a64db985c0cc-467daf70a924c5be426ab2235b4aed10%2Fresources%2Fnormal%2Flogo.png%3F1693317438&price=1) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Nonprofit+CRM+Software&product%5Fname=Salsa%2BCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ffd5ac6ce504b74460b93610f39e481f7-ac4c58110eaa3b9fcbeb00e09ad9a97f%2Fresources%2Fnormal%2Flogo.png%3F1693317366) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Nonprofit+CRM+Software&product%5Fname=Salsa%2BCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ffd5ac6ce504b74460b93610f39e481f7-ac4c58110eaa3b9fcbeb00e09ad9a97f%2Fresources%2Fnormal%2Flogo.png%3F1693317366) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Nonprofit+CRM+Software&product%5Fname=Salsa%2BCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ffd5ac6ce504b74460b93610f39e481f7-ac4c58110eaa3b9fcbeb00e09ad9a97f%2Fresources%2Fnormal%2Flogo.png%3F1693317366&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Nonprofit+CRM+Software&product%5Fname=Salsa%2BCRM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ffd5ac6ce504b74460b93610f39e481f7-ac4c58110eaa3b9fcbeb00e09ad9a97f%2Fresources%2Fnormal%2Flogo.png%3F1693317366&price=2) 

###  Products Insights

 Product Ranking 

## #7

 among all   
 Nonprofit CRM Software

## #9

 among all   
 Nonprofit CRM Software

[Find out who the leaders are](https://pmo.selecthub.com/request-custom-scorecard?post%5Ftype=auto%5Fvs%5Farticle&category%5Fslug=non-profit-crm-software&product%5Fslug=civicrm&category=Nonprofit+CRM+Software) 

 Price Starts From

$0 Free, Open-Source 

[ Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=CiviCRM&category=Nonprofit CRM Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/64c53a52cb3bd1a01c03a64db985c0cc-467daf70a924c5be426ab2235b4aed10/resources/normal/logo.png?1693317438) 

 Custom Quote 

 i

[ Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=Salsa CRM&category=Nonprofit CRM Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/fd5ac6ce504b74460b93610f39e481f7-ac4c58110eaa3b9fcbeb00e09ad9a97f/resources/normal/logo.png?1693317366) 

 Pros

 What we like about CiviCRM and Salsa CRM:

**Open-Source and Free:** CiviCRM is free to download, use, and modify, making it a cost-effective solution, especially for smaller organizations with limited budgets.

**Non-Profit Specific Features:** CiviCRM offers a wide range of features specifically designed for non-profits, such as donation processing, event management, volunteer management, and advocacy campaign tools, which are not typically found in generic CRM systems.

**Customizable and Flexible:** CiviCRM's open-source nature allows for extensive customization, enabling organizations to tailor the system to their specific needs and workflows.

**Integrations:** CiviCRM can be integrated with various content management systems like WordPress and Drupal, allowing for streamlined workflows and data synchronization.

**Robust Database:** Salsa CRM excels in managing and organizing constituent data, allowing nonprofits to create comprehensive donor profiles and track interactions effectively.

**User-Friendly Reporting:** The platform is praised for its intuitive reporting tools, empowering users to easily generate insightful reports on fundraising campaigns and donor activity.

**Excellent Customer Support:** Salsa CRM is known for its responsive and helpful customer support team, ensuring that users receive timely assistance when needed.

 Cons

 What we dislike about CiviCRM and Salsa CRM:

**Outdated User Interface:** CiviCRM's user interface is often described as outdated and clunky, which can make navigation and daily use frustrating for some users.

**Challenging Implementation:** Setting up and customizing CiviCRM can be difficult, especially for organizations without dedicated IT staff. This often leads to additional costs for implementation services.

**Clunky Interface:** Users have reported that navigating the system can be counterintuitive and cumbersome, particularly when it comes to reporting and correspondence tasks.

**Integration Issues:** Salsa CRM has been criticized for its poor integration capabilities, particularly with other software commonly used by nonprofits. This lack of seamless integration can lead to data silos and inefficiencies in workflows.

**Outdated Design:** Some users have described the platform's design and user experience as outdated, particularly when compared to more modern CRM solutions. This can make the system feel clunky and less user-friendly, potentially impacting staff productivity.

###  Our Review

 Is CiviCRM a CRM that really rocks the cradle of customer relations for nonprofits? CiviCRM is a popular open-source CRM platform specifically designed for nonprofits. Its most significant strength is its comprehensive suite of features tailored to the needs of nonprofit organizations, including contact, event, fundraising, membership, email marketing, and case management. This makes it a one-stop shop for managing various aspects of a nonprofit's operations. For example, its event management feature streamlines event registration, payment processing, and attendance tracking, while its fundraising module helps manage donation campaigns, track donor history, and generate detailed reports. However, CiviCRM's user reviews are a mixed bag, with users appreciating its robust functionality but criticizing its steep learning curve and outdated interface. Many users find it challenging to set up and navigate, requiring technical expertise that many nonprofits lack. While its open-source nature allows for customization, it often necessitates hiring a developer, which can be costly. Despite these drawbacks, CiviCRM remains a powerful tool for nonprofits with the technical resources to implement and manage it effectively. Its comprehensive features and affordability make it a valuable asset for organizations looking to streamline their operations and maximize their impact. 

 Show more 

 Can Salsa CRM spice up your nonprofit's operations? User reviews from the past year suggest that Salsa CRM is a robust tool for nonprofits, particularly larger organizations, seeking to enhance their fundraising and donor management. Users consistently applaud its comprehensive features, especially its robust reporting capabilities and user-friendly design, making it a breeze to track donations, manage donor relationships, and streamline fundraising campaigns. For instance, one user praised the platform's ability to generate acknowledgments for donations, simplifying a task that can often be time-consuming. However, some users have pointed out a steeper learning curve, which might be daunting for smaller organizations with limited staff. Additionally, there have been occasional concerns raised about customer service, with some users experiencing delays or difficulties in getting issues resolved promptly. A recurring sentiment among users is that while Salsa CRM is a powerful tool, its complexity might be better suited for larger organizations with dedicated resources to maximize its potential. Smaller nonprofits might find more user-friendly and affordable options in the market. One of the standout features of Salsa CRM is its seamless integration with Salsa Engage, a marketing-focused platform, creating a "fierce force" for nonprofits. This integration allows organizations to manage everything from constituent logging and donor retention to marketing automation and peer-to-peer fundraising, all within a unified system. This comprehensive approach makes Salsa CRM a compelling choice for nonprofits looking for an all-in-one solution to manage their fundraising and engagement efforts. However, potential users should be aware that, like many complex CRM systems, Salsa CRM can have occasional bugs and technical glitches. 

 Show more 

###  User Sentiment Summary

 CiviCRM has a user sentiment rating of 88 based on 45 reviews. Salsa CRM has a user sentiment rating of 80 based on 212 reviews. 

![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 45 reviews 

![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 212 reviews 

 Synopsis

 Evaluating all review platforms, our market analysts have compiled the following user sentiment data.

 88%

of users recommend this product

 CiviCRM has a 'great' User Satisfaction Rating of 88% when considering 45 user reviews from 2 recognized software review sites.

 80%

of users recommend this product

 Salsa CRM has a 'great' User Satisfaction Rating of 80% when considering 212 user reviews from 3 recognized software review sites.

 User Review Scores

**FinancesOnline** 

**5.0** (10) 

n/a 

**Software Advice, Inc** 

n/a 

**4.0** (1) 

**GetApp** 

n/a 

**4.0** (1) 

**Capterra Inc** 

**4.2** (35) 

**4.0** (210) 

###  Product Assistance

 Training Resources

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

 Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

###  Product Basics

 Company Size 

 i

Small

Medium

Large

Small

Medium

Large

 Platforms Supported

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

 Deployment Supported

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

 Comparison of Top Alternatives

[ CiviCRM Alternatives](https://www.selecthub.com/non-profit-crm-software/civicrm/alternatives/) 

[ Salsa CRM Alternatives](https://www.selecthub.com/non-profit-crm-software/salsa-crm/alternatives/) 

###  Screenshots

![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() 

![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() 

###  Key Features

* **Personal Campaigns:** Constituents can create a personal campaign page to solicit donations on behalf of the organization.
* **Automatic Display Progress:** Set up a page, along with a thermometer widget, to track donations and goals. This lets donors and prospective donors know the progress status.
* **Campaign Progress Tracking:** Understand the effectiveness of campaigns by creating reports that reflect how donations, emails and other activities are interrelated.
* **Flexible Configuration:** Use defined timelines and ad-hoc activities to track simple and complex workflows. Also, enter and search contribution data in an organized fashion.
* **Reporting:** Supports printing reports for a single case or for multiple cases. Edit sensitive data as required before publishing.

 read more... 

* **Donor Management:** The platform enables users to track donor contact data, relationships, interests, demographics and social media information. This helps with role-based restrictions, security and de-duplication of features that keep the system data clean.
* **Digital Presence:** This feature covers all the essentials of digital marketing from an NGO perspective such as marketing automation, email marketing, social media marketing, drag-and-drop sign up forms and marketing dashboard analytics. Users can manage and execute their marketing campaigns from one dashboard.
* **Online Fundraising:** It’s easy for donors and users to generate and maintain funds and records through online donation forms, automated gift acknowledgments, online event registration, secure payment processing and fundraising dashboard analytics.
* **Peer-to-Peer Fundraising:** The software encourages donors to engage through custom event pages, personal and team fundraising pages, built-in fundraiser coaching and a free P2P mobile fundraiser app. Users can track analytics on a unified P2P dashboard.
* **Data Insights:** Users gain greater visibility into business performance with the ability to create, track and analyze reports that consist of key metrics and database information. This information, along with dashboard customization, helps them generate actionable insights for better inputs in a campaign.

 read more... 

###  Top Alternatives in Nonprofit CRM Software 

[  Blackbaud CRM ](https://www.selecthub.com/p/non-profit-crm-software/blackbaud-crm/) [  Bloomerang ](https://www.selecthub.com/p/non-profit-crm-software/bloomerang/) [  Charity Engine ](https://www.selecthub.com/p/non-profit-crm-software/charity-engine/) [  DonorDock ](https://www.selecthub.com/p/non-profit-crm-software/donordock/) [  DonorPerfect ](https://www.selecthub.com/p/non-profit-crm-software/donorperfect/) [  DonorSnap ](https://www.selecthub.com/p/non-profit-crm-software/donorsnap/) [  Firespring ](https://www.selecthub.com/p/non-profit-crm-software/firespring/) [  Humanitru ](https://www.selecthub.com/p/non-profit-crm-software/humanitru/) [  iMIS ](https://www.selecthub.com/p/non-profit-crm-software/imis/) [  Neon CRM ](https://www.selecthub.com/p/non-profit-crm-software/neoncrm/) 

###  Related Categories

 CiviCRM and Salsa CRM can also be found with other leading products in these categories:

[ CRM Software ](https://www.selecthub.com/c/crm-software/) 

 Show more 

[ CRM Software ](https://www.selecthub.com/c/crm-software/) 

 Show more 

###  Head-to-Head Comparison

![CiviCRM Software Tool]() 

![Creatio Software Tool]() 

[CiviCRM VS Creatio](https://www.selecthub.com/non-profit-crm-software/civicrm-vs-creatio/) 

![CiviCRM Software Tool]() 

![Freshsales Software Tool]() 

[CiviCRM VS Freshsales](https://www.selecthub.com/crm-software/freshsales-vs-civicrm/) 

![CiviCRM Software Tool]() 

![Infor CloudSuite CRM Software Tool]() 

[CiviCRM VS Infor CloudSuite CRM](https://www.selecthub.com/non-profit-crm-software/civicrm-vs-infor-crm/) 

![CiviCRM Software Tool]() 

![Insightly Software Tool]() 

[CiviCRM VS Insightly](https://www.selecthub.com/crm-software/insightly-vs-civicrm/) 

![CiviCRM Software Tool]() 

![monday CRM Software Tool]() 

[CiviCRM VS monday CRM](https://www.selecthub.com/crm-software/monday-crm-vs-civicrm/) 

![CiviCRM Software Tool]() 

![Nimble CRM Software Tool]() 

[CiviCRM VS Nimble CRM](https://www.selecthub.com/crm-software/nimble-crm-vs-civicrm/) 

![CiviCRM Software Tool]() 

![Oracle Sales Cloud Software Tool]() 

[CiviCRM VS Oracle Sales Cloud](https://www.selecthub.com/non-profit-crm-software/civicrm-vs-oracle-sales-cloud/) 

![CiviCRM Software Tool]() 

![Pega CRM Software Tool]() 

[CiviCRM VS Pega CRM](https://www.selecthub.com/non-profit-crm-software/civicrm-vs-pega-crm/) 

![CiviCRM Software Tool]() 

![Pipedrive Software Tool]() 

[CiviCRM VS Pipedrive](https://www.selecthub.com/crm-software/pipedrive-vs-civicrm/) 

![CiviCRM Software Tool]() 

![Salesforce Sales Cloud Software Tool]() 

[CiviCRM VS Salesforce Sales Cloud](https://www.selecthub.com/non-profit-crm-software/civicrm-vs-salesforce-sales-cloud/) 

![CiviCRM Software Tool]() 

![Sugar Sell Software Tool]() 

[CiviCRM VS Sugar Sell](https://www.selecthub.com/non-profit-crm-software/civicrm-vs-sugar-sell/) 

![CiviCRM Software Tool]() 

![Zoho CRM Software Tool]() 

[CiviCRM VS Zoho CRM](https://www.selecthub.com/crm-software/zoho-crm-vs-civicrm/) 

**About SelectHub (and our data)** 

We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies.

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

![SelectHub Products Reporting and Analytics]() 

![SelectHub Products Cost and Pricing Guide]() 

**Tier 1:**  
 Fully/moderately supported out-of-the-box allowing for quick and easy deployment.  
Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. 

**Tier 2:**  
 Supported with workarounds or add-ons that may require additional costs.  
Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. 

**Tier 3:**  
 Requires partner integrations or custom development that is often at an additional cost.  
Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 

[Close](#) 

```json
{
              "@context": "https://schema.org",
              "@type": "BreadcrumbList",
              "itemListElement": [
              {
                "@type": "ListItem",
                "position": 1,
                "name": "Home",
                "item": "https://www.selecthub.com/"
              }, 
              {
                "@type": "ListItem",
                "position": 2,
                "name": "Fundraising Management",
                "item": "https://www.selecthub.com/category/fundraising/"
              }, 
              {
                "@type": "ListItem",
                "position": 3,
                "name": "Nonprofit CRM Software",
                "item": "https://www.selecthub.com/c/non-profit-crm-software/"
              }, 
              {
                "@type": "ListItem",
                "position": 4,
                "name": "CiviCRM",
                "item": "https://www.selecthub.com/p/non-profit-crm-software/civicrm/"
              }, 
              {
                "@type": "ListItem",
                "position": 5,
                "name": "CiviCRM Vs Salsa CRM"
              }
            ]
          }
```