Benefits and Insights

Why use Corsential Customer Insight & Action Portal?

Key differentiators & advantages of Corsential Customer Insight & Action Portal

  • Delivers daily customer intelligence and real-time reports that are immediately actionable at every level of the company, from line of business to individual service delivery units.
  • Reveals which customers are dissatisfied or at risk, for immediate follow-up.
  • Manages Closed Loop® follow-up to ensure issues are resolved and learnings effectively applied
  • Uniquely identifies the factors that drive satisfaction among loyal customers and dissatisfaction among less loyal customers.
  • Identifies improvements that will have the biggest impact on customers and the business. 
Your review has been submitted
and should be visible within 24 hours.

Your review

Rate the product

Company Details

mandatory fields