For many physicians, the last thing they want to think about is what software their practice will use. But as much as you may want to ignore it, the software you use matters. The longer you wait to upgrade your administrative processes, the more likely it is that you’ll lose patients who want a more modern experience.
Today’s customer — or in the case of the medical field, patient — wants a streamlined, digital experience. They want everything from appointment scheduling to billing to be available online, where they can access it anytime. Not to mention, they expect that every business, regardless of the industry, operates efficiently. That means that your administrative tasks need to be done efficiently, so your patients aren’t inconvenienced by a scheduling mixup, a claims error or misplaced health records.
If you need to upgrade the way your practice operates, you’ll want to look at the top medical practice software vendors. Medical practice software helps automate and manage the various time-consuming administrative tasks that need to be done in medical offices. Below you’ll find a list of our highest-rated vendors on the software market, taken directly from our Practice Management Software Leaderboard. So without further ado, here are the top medical practice software vendors (in no particular order):
MediTouch medical practice software provides a cloud-based platform for your practice management needs. The system’s client list includes practices of all sizes, from local healthcare providers to mid-sized businesses and large healthcare enterprises. MediTouch offers lots of customization (at cost, of course) dependent on the specific needs of your practice.
As a solely cloud-based software, it’s easy to integrate with other systems. Many practices choose to integrate it with an electronic health records (EHR) and/or an electronic medical records (EMR) system. It also includes mobile charting features, so that you can start using a tablet or phone for charting and get rid of paper once and for all.
Centricity Practice Solutions gives healthcare providers a fully integrated medical practice software and EMR software solution. With the addition of the EMR module, your practice can handle both clinical and financial data in a single system. Centricity is one of the better vendors for helping create a great patient experience thanks to an online patient portal and scheduling app. The scheduling app is particularly useful, since it works for both sides: your patients use it to create an appointment, and your physicians use it to take a look at the day’s or week’s schedule.
The Centricity platform also provides some business intelligence (BI) capabilities through reporting. The system analyzes the data flowing through it and provides an easy-to-understand report that you can use to identify problems with your administrative processes. With this information in hand, you can make changes that’ll help your practice run smoother.
NueMD Medical PM is another medical practice software that’s deployed exclusively on the cloud. It’s one of the more robust on this list, as it provides medical billing, practice management and EHR software. This makes it ideal for healthcare providers that strive to automate as many processes as possible.
NueMD’s web-based medical billing software makes it easy for your patients to pay their bills, which in turn makes it easier for you to get paid. It comes with powerful claims management features, such as batch claims filing and posting. The system manages most claims electronically, but for the patient or physician that prefers it, paper claims are available as well.
As you probably guessed by the name, the eClinicalWorks platform includes an integrated EHR system and practice management solution. Similarly to MediTouch, the system is used by healthcare providers of all sizes. It offers both on-premise and cloud deployments, but the cloud-based EHR and practice management platform is the more popular choice.
Additionally, eClinicalWorks has some of the more unique features available. Although it’s not the only vendor that offers revenue cycle management (for an additional cost), it has one of the best modules. And that’s not even mentioning its unlimited free webinars and training videos. This makes eClinicalWorks one of the best medical practice software vendors for training, since your users can look back at these webinars and videos at any time to freshen up their knowledge of the system.
CareCloud Central is another medical practice software that uses its name to describe its features. CareCloud is an exclusively cloud-based platform that, like eClinicalWorks, offers EHR, practice management and revenue cycle management capabilities. The system focuses on automating as many processes as possible, as it includes features such as patient insurance verification and email/text appointment reminders.
One aspect of CareCloud Central that sets it apart is its analytics capabilities. Of the medical practice software vendors on this list, it has one of the most powerful analytics features. The analytics features provide insights into your practice’s performance by analyzing various operational and financial metrics. You can also combine the analytics with the patient profile feature to get a good idea of what your patient demographics are.
The athenaOne system integrates its medical practice software with EHR and EMR tools to provide sophisticated record-keeping. This helps your patient data meet security compliance codes by keeping all of your data in one place, rather than having to transfer between multiple systems. In addition, it makes finding particular records much easier because, again, all of your patient data is in one place.
The athenaOne platform also includes billing services that keep claims error-free. This helps build your practice’s reputation, as does its easy-to-use patient portal. The patient portal in particular is one of its best features, as the athenaOne portal is one of the best on the market.
Do Your Research
Although we highly recommend any and all of these vendors, your decision should ultimately come down to which one checks the most boxes. Make sure you gather a list of all the features you want, both “need-to-haves” and “want-to-haves,” and see which vendors fulfill all or most of them. After doing thorough research on these systems, you’ll be able to reap the rewards of a powerful medical practice software.