--- title: NextGen vs Epic: Which EMR System is the Winner? image: https://www.selecthub.com/wp-content/uploads/2018/11/NextGen-vs-EpicArtboard-1.png --- # NextGen vs Epic: Which EMR System is the Winner? Last Reviewed: March 16, 2026 9 min read [8 comments](https://www.selecthub.com/emr/nextgen-and-epic-emr/?noamp=mobile#comments) [ ![Bergen Adair](https://secure.gravatar.com/avatar/b9985f5202fbae2efa5a566d409354bbe99c18f8fd579991494c86a2c184dc2b?s=96&d=mm&r=g) ](https://www.selecthub.com/author/bergen/) [Written by Bergen Adair](https://www.selecthub.com/author/bergen/) Technical Content Writer [ ![Kim O'Shaughnessy](https://secure.gravatar.com/avatar/aa3a61ac7e38580003de0d2fb4e71e8281ec6d7b9d0266351a38b2459e313e82?s=96&d=mm&r=g) ](https://www.selecthub.com/author/kim-oshaughnessy/) [Edited by Kim O'Shaughnessy](https://www.selecthub.com/author/kim-oshaughnessy/) Content Editor [ ![Sagardeep Roy](https://www.selecthub.com/wp-content/uploads/2025/01/Sagardeep-Roy-96x96.jpg) ](https://www.selecthub.com/author/sagardeep-roy/) [Technical Research by Sagardeep Roy](https://www.selecthub.com/author/sagardeep-roy/) Senior Analyst Table of Contents Explore the EMR Hub What's your top priority today? * [Learn](#) * [What is EMR?](https://www.selecthub.com/category/emr/) * [Benefits of EMR](https://www.selecthub.com/emr/benefits-of-emr/) * [Interoperability Guide](https://www.selecthub.com/emr/interoperability/) * [Plan](#) * [Getting Started With EMR](https://www.selecthub.com/emr/emr-buying-cycle/) * [EHR RFP Guide](https://www.selecthub.com/ehr/emr-ehr-rfp-best-practices/) * [Compare](#) * [Best EMR Software](https://www.selecthub.com/c/emr-software/) * [Best Free EMR Software](https://www.selecthub.com/emr/free-emr-software/) * [Best Open-Source EMR Software](https://www.selecthub.com/emr/open-source-emr-software/) * [Epic Competitors](https://www.selecthub.com/emr/epic-competitors/) * NextGen vs. Epic * [Features Comparison](#Features%5FComparison "Features Comparison") * [Diagnosis](#Diagnosis "Diagnosis") * [Medications](#Medications "Medications") * [Patient Information](#Patient%5FInformation "Patient Information") * [SOAP Notes](#SOAP%5FNotes "SOAP Notes") * [Custom Reports](#Custom%5FReports "Custom Reports") * [Outstanding Lab Reports](#Outstanding%5FLab%5FReports "Outstanding Lab Reports") * [Who Won?](#Who%5FWon "Who Won?") * [Top Competitors](#Top%5FCompetitors "Top Competitors") * [Launch](#) * [EMR Integration](https://www.selecthub.com/emr/emr-integration/) [EHR](https://www.selecthub.com/ehr-software/) and [EMR software](https://www.selecthub.com/emr-software/) have a reputation for being difficult to work with, but some are definitely better than others. The question is, how much better? In a NextGen vs Epic EMR comparison, both are very popular electronic medical record software systems, but how do they stand up against one another? Here’s a feature-by-feature breakdown of Epic vs NextGen. [Compare NextGen and Epic EMR Against Your Needs](https://pmo.selecthub.com/compare-ehr-emr-site-vers/?category%5Fslug=ehr-software&product%5Fslug&slug=ehr-software&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fehr-software%2F&category=EHR%20Software&scorecard%5Fid=259) [ ](https://www.selecthub.com/wp-content/uploads/2018/06/WhatIsWorkOrderManagement%5F.png) **Compare EMR Pricing & Costs with our Pricing Guide** ## Features Comparison Both these [EMR/EHR ](https://www.selecthub.com/medical-software/the-difference-between-ehr-vs-emr/)systems offer comprehensive and robust EMR capabilities including [charting](https://www.selecthub.com/medical-software/ehr/overview-medical-charting-software/), vitals and measurements, prescription templates, ePrescribing, and more. Every system will have pros and cons, many of which depend on your unique [practice requirements](https://www.selecthub.com/medical-software/ehr/emr-ehr-software-features-requirements-checklist/). Here’s a brief overview of the advantages and disadvantages of [NextGen](https://www.selecthub.com/ehr-software/nextgen/) vs [EpicCare](https://www.selecthub.com/ehr-software/epiccare/). NextGen offers two scalable [EHR ](https://www.selecthub.com/medical-software/fast-track-ehr-software-comparison-guide/)solutions — Office and Enterprise — that are suited for a range of practices and hospitals. It lets users customize the system to both specialty and industry needs. NextGen’s rich reporting features make it an appealing and competitive option for some practices. Some drawbacks to NextGen are typical to many EMRs. Some users report a complex and cumbersome UX interface, as well as slow upgrades that can bring the system grinding to a halt. Vendor support is also lacking in many reviews of this product. EpicCare’s EMR specializes in academic medical centers and large healthcare organizations — like my provider, Kaiser Permanente, for example — and offers an extensive range of services. It is one of the most widely used healthcare IT systems in the US and covers hundreds of thousands of patients. Epic’s shortcomings come in the form of integration and price. Epic discourages its users from sharing data with any other software systems. It even charges a fee to send data to non-Epic platforms. This contributes to the price tag that pushes some users away. [Compare NextGen and Epic EMR Against Your Needs](https://pmo.selecthub.com/compare-ehr-emr-site-vers/?category%5Fslug=ehr-software&product%5Fslug&slug=ehr-software&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fehr-software%2F&category=EHR%20Software&scorecard%5Fid=259) ### Diagnosis One benefit of utilizing an EMR over paper records is ease of recording. EMRs offer a [problem list ](https://library.ahima.org/doc?oid=104997#.W-m3QJNKiUk)of symptoms that physicians can scroll through to select a diagnosis for their patients. The intention of this is to streamline the recording and billing process through [standardization](https://www.healthit.gov/sites/default/files/standardizing%5Fthe%5Fproblem%5Flist%5Fin%5Fthe%5Fambulatory%5Felectronic%5Fhealth%5Frecord%5Fto%5Fimprove%5Fpatient%5Fcare.pdf) of symptoms and ICD-10 codes for those symptoms. EMRs, EHRs and [medical practice management software](https://www.selecthub.com/medical-practice-management-software/) should all offer some form of this capability, but the ease of use and comprehensiveness of this feature will vary. NextGen [Ambulatory](https://www.selecthub.com/medical-software/ehr/ambulatory-ehr-vs-inpatient-ehr/) EMR provides its users functionality for recording diagnoses and encounters with patients. Users can find the diagnoses in the problems list by leveraging PFT and standardized codes such as SNOMED CT and ICD-10. In the encounter screen, physicians can quickly view numbers of allergies, problems, medications and diagnoses. Hovering over the problems tab of the encounter screen offers a chronic problems list, and the diagnoses tab gives physicians a complete list of all diagnoses made on previous encounters. The hover option allows users to effectively navigate through patient information without frequently changing templates or clicking away from the encounter note. EpicCare Ambulatory EMR allows users to record information related to a patient’s disease along with its diagnosis. Epic’s problems list contains all previous diagnoses information for a patient and is shared across all Epic providers. This information can be sorted to allow individual practitioners to view only the information relevant to them at a given time. This system combines review, documentation and order management features to provide a charting software that connects every member of the care team in a single interface. It can be cumbersome to sort through the entirety of a patient’s previous diagnoses, and the UX of this system is significantly less intuitive than that of NextGen. ### Medications NextGen Ambulatory’s home screen allows users to work faster and smoother. Without navigating to another screen, they can see past HPIs, exams, assessments and plans, as well as review medications, allergies and past medical history. In the patient encounter screen, medications are listed along with the number of entries on that list, and physicians can access that information by hovering over it. By clicking, users are taken to the medication module, where they can make new entries or edit existing ones. EpicCare Ambulatory EMR monitors medication treatment by logging current and previous medications in the encounter screen. This log includes all medications prescribed across Epic providers and can be accessed via a pop-up window, reducing the need to click through different screens. While this is a useful tool, it retains all previous medications until a physician manually removes them. ### Patient Information NextGen Ambulatory EMR’s home screen lets users see past HPIs, exams, assessments and plans, as well as review medications, allergies and past medical history. NextGen Ambulatory also allows users to flip through charts with auto-grow grids. Physicians can utilize the patient information bar to access frequently-needed data such as age, date of birth, insurance carrier, address, etc. without interrupting their workflow. This solution allows users to hover their mouse over fields to view additional information without clicking away from their screen, a common issue for physicians. Within the patient encounter screen, users can also view patients’ primary pharmacy, rendering provider and primary care provider. [Compare NextGen and Epic EMR Against Your Needs](https://pmo.selecthub.com/compare-ehr-emr-site-vers/) EpicCare Ambulatory EMR allows users to record all of their patient’s information, including medical history, medications, allergies, laboratory/radiology results and more. Physicians can access this information from the encounter page via a popup window. Patients can access their medical records via a range of mobile apps, encouraging them to participate actively in their [care](https://www.selecthub.com/medical-software/practices-ehr-solution-ready-value-based-care/). When considering the differences between NextGen and Epic, this system is clunkier than NextGen’s and according to some users has a steeper learning curve. Additionally, if a patient’s medical history comes from a non-Epic provider, that information cannot be accessed via EMR integration. ### SOAP Notes [SOAP notes](https://www.obfuscata.com/what-is-a-soap-note-7278.html) are a medical evaluation method that attempts to standardize the encounter between patient and physician. The goal of SOAP notes is to improve communication between all channels of patient care and organize that communication so it can be easily revisited later. #### Components Subjective: Subjective observations such as symptoms as reported by a patient Objective: Objective data such as measurable symptoms — e.g. fever, swelling, etc Assessment: Diagnosis or possible diagnoses of a patient’s condition Plan: Lays out provider’s plan for care such as tests, prescriptions, follow-up directions, etc. NextGen Ambulatory allows users to save an entire SOAP note without losing the format, and they can reuse it for common findings using “Quick Note.” Users can also retain their preferences for procedures and exams using “Quick Saves.” If users navigate away from or finalize their SOAP note, it will remain in the same format when you return to it, speeding up the learning curve and streamlining template use. Unlike many other EMRs, EpicCare Ambulatory EMR does not provide support for SOAP note. This is in part because of Epic’s proprietary data approach, which does not allow it to share data with non-Epic providers. Epic has its own encounter record of course, but it does not follow the standardized format of a SOAP note. ### Custom Reports Reporting was once the purview of strictly [business intelligence tools](https://www.selecthub.com/business-intelligence-tools/), but that’s changing. As every form of software becomes more and more advanced (and, ironically, more similar to each other), they have begun to adopt elements of other types of software. One of the first elements to be added is often business intelligence[/business analytics](https://www.selecthub.com/business-analytics-tools/) capabilities. EHRs/EMRs are no different in that way, and the ability to create custom reports can give healthcare providers new freedoms and insights. In the [future of EMR](https://www.selecthub.com/medical-software/emr/electronic-medical-records-future-emr-trends/), this capability will likely continue to gain importance. [Compare NextGen and Epic EMR Against Your Needs](https://pmo.selecthub.com/compare-ehr-emr-site-vers/?category%5Fslug=ehr-software&product%5Fslug&slug=ehr-software&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fehr-software%2F&category=EHR%20Software&scorecard%5Fid=259) NextGen Ambulatory’s InSight Reporting allows users to set practice benchmarks, monitor progress, and gain access to insightful and actionable comparative analytics on peers and payers in real time. This allows practices to identify pain points in their daily operations — long lobby waits, high rates of individual physician error, financial overpaying, etc. — and better address them. Epic’s Epicenter offers a range of reports, both pre-built as well as query-based. Users can utilize Epic’s expansive databases to report on both clinical and financial data from multiple integrated Epic providers. Even users unfamiliar with other types of BI tools can make and understand these reports. This interconnectedness allows users to garner robust data sets and observe multi-practice trends in their reports. ### Outstanding Lab Reports When a patient needs laboratory work done, that work is often outsourced from [specialty ](https://www.selecthub.com/medical-software/selecting-best-ehr-vendor-specialty-practice/)labs or other external sources. Your EMR has to be able to receive those lab results and incorporate them into a patient’s medical record. How well an [EMR ](https://www.selecthub.com/medical-software/popular-emr-ehr-software-list/)does this varies, and if the integration isn’t smooth, it means more data entry work for your office staff. NextGen Ambulatory enables instant access to charts and lab results at any location. This instantaneous access without a paper chase allows continuous monitoring of a patient’s record. This means that physicians and office staff can act immediately upon new information with potentially life-saving results. Patients also benefit from this real-time access — they can see their results as soon as they’re in via a patient portal. They no longer have to wait days for their results to be processed and passed along. EpicCare Ambulatory EMR doesn’t allow direct data sharing, so its process is slower. Epic users have to route diagnostic testing results through the system to the appropriate caregivers manually, often via paper trails. While it still gets the job done, this more cumbersome process adds to physician overburdening and increases the downtime for the entire care team waiting on crucial lab results. ## Who Won? While both tools are excellent — our analyst research put both in the top eight EMR solutions overall — there is a pretty clear winner when looking at Epic vs NextGen. Both offer the same features (with the exception of SOAP notes, which Epic foregoes completely), but how those features are delivered to end users makes all the difference. NextGen Healthcare is significantly more user-friendly than Epic and offers interoperability features that make it much easier to use with other systems. After comparing features, see how these two [EMRs stack up in cost ](https://pmo.selecthub.com/ehr-price-guide-onsite/)and compare the [features of other EMR/EHR industry leaders](https://pmo.selecthub.com/top-ehr-software-comparisons/). Now you should feel confident enough to find the perfect EMR for your practice. Did our analysis do these two EMRs justice? Do you use one of these systems? Let us know your thoughts in the comments! [Compare NextGen and Epic EMR Against Your Needs](https://pmo.selecthub.com/compare-ehr-emr-site-vers/?category%5Fslug=ehr-software&product%5Fslug&slug=ehr-software&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fehr-software%2F&category=EHR%20Software&scorecard%5Fid=259) ## Top Competitors [ ![](https://www.selecthub.com/wp-content/uploads/2018/11/ge-healthcare-logo-300x104.png) ](https://www.selecthub.com/emr-software/centricity-emr/) [**Centricity EMR**](https://www.selecthub.com/emr-software/centricity-emr/) Starting at **$300** per user per month or a one-time fee of **$5,000** [ ![](https://www.selecthub.com/wp-content/uploads/2018/11/Greenway-300x100.png) ](https://www.selecthub.com/ehr-software/intergy/) [**Intergy**](https://www.selecthub.com/ehr-software/intergy/) Starting at **$200** per user per month [ ![](https://www.selecthub.com/wp-content/uploads/2018/11/Care360_logo-300x102.jpg) ](https://www.selecthub.com/ehr-software/care360/) [**Care360**](https://www.selecthub.com/ehr-software/care360/) Starting at **$250** per user per month [ ![](https://www.selecthub.com/wp-content/uploads/2018/11/McKesson-Logo-300x95.png) ](https://www.selecthub.com/ehr-software/mckesson-emr/) [**McKesson EMR**](https://www.selecthub.com/ehr-software/mckesson-emr/) Starting at **$5000** annual license [ ![](https://www.selecthub.com/wp-content/uploads/2018/11/allscripts-logo-green-gray-2x-1-300x62.png) ](https://www.selecthub.com/ehr-software/touchworks/) [**TouchWorks**](https://www.selecthub.com/ehr-software/touchworks/) Pricing available on request only [ ![](https://www.selecthub.com/wp-content/uploads/2018/11/intersystems-1-300x188.png) ](https://www.selecthub.com/ehr-software/trakcare/) [**TrakCare**](https://www.selecthub.com/ehr-software/trakcare/) Pricing available on request only [ ![](https://www.selecthub.com/wp-content/uploads/2018/11/eClinicalWorks-logo-1-300x58.png) ](https://www.selecthub.com/emr-software/eclinicalworks/) [**eClinicalWorks**](https://www.selecthub.com/emr-software/eclinicalworks/) Starting at **$9500** per user license or **$449** per user per month [ ![](https://www.selecthub.com/wp-content/uploads/2018/11/Cerner_Corporation_logo-300x81.png) ](https://www.selecthub.com/ehr-software/cerner-ambulatory/) [**Cerner Ambulatory**](https://www.selecthub.com/ehr-software/cerner-ambulatory/) Starting at **$25** per user per month [ ![](https://www.selecthub.com/wp-content/uploads/2018/11/Epic-Logo-300x131.png) ](https://www.selecthub.com/ehr-software/epiccare/) [**EpicCare**](https://www.selecthub.com/ehr-software/epiccare/) Starting at **$370** per user per month [ ![](https://www.selecthub.com/wp-content/uploads/2018/11/meditech-logo-300x113.png) ](https://www.selecthub.com/ehr-software/meditech/) [**Meditech**](https://www.selecthub.com/ehr-software/meditech/) Pricing available on request only [ Previous Epic Competitors ](https://www.selecthub.com/emr/epic-competitors/) [ Next EMR Integration ](https://www.selecthub.com/emr/emr-integration/) ### Trending Topics #### [EMR](https://www.selecthub.com/category/emr/) [The Benefits of EMR: Advantages of Electronic Medical Records](https://www.selecthub.com/emr/benefits-of-emr/) [EMRs, or electronic medical records, play a critical role in how healthcare practitioners store medical… ](https://www.selecthub.com/emr/benefits-of-emr/) [ ![Divya Dugar](https://www.selecthub.com/wp-content/uploads/2019/12/Divya-Dugar-96x96.jpg) Divya Dugar ](https://www.selecthub.com/author/divya-dugar/) Apr 09, 2026 #### [EHR](https://www.selecthub.com/category/ehr/) [The 5 Best Behavioral Health EHR/EMR Software of 2026](https://www.selecthub.com/ehr/7-leading-behavioral-health-emr-providers/) [Progress notes are piling up. 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It… ](https://www.selecthub.com/ehr/7-leading-behavioral-health-emr-providers/) [ ![Ritinder Kaur](https://www.selecthub.com/wp-content/uploads/2021/06/cropped-Ritinder-Kaur-v2-1-96x96.png) Ritinder Kaur ](https://www.selecthub.com/author/ritinder-kaur/) Mar 18, 2026 #### [EHR](https://www.selecthub.com/category/ehr/) [EHR vs EMR: The Difference Between Them](https://www.selecthub.com/ehr/the-difference-between-ehr-and-emr/) [The use of electronic health records (EHR software) and electronic medical records (EMR software) has… ](https://www.selecthub.com/ehr/the-difference-between-ehr-and-emr/) [ ![Evan Heier](https://secure.gravatar.com/avatar/5de4c66dce4059b2c31266ecfb8036c3061f44ca29dc1eb4f02f8acee718963b?s=96&d=mm&r=g) Evan Heier ](https://www.selecthub.com/author/evan-heier/) Mar 16, 2026 #### [EMR](https://www.selecthub.com/category/emr/) [Transitioning From Paper To Electronic Medical Records](https://www.selecthub.com/emr/transition-paper-to-emr/) [Not too long ago, paper medical records were the standard. Once a patient checked themselves… ](https://www.selecthub.com/emr/transition-paper-to-emr/) [ ![Evan Heier](https://secure.gravatar.com/avatar/5de4c66dce4059b2c31266ecfb8036c3061f44ca29dc1eb4f02f8acee718963b?s=96&d=mm&r=g) Evan Heier ](https://www.selecthub.com/author/evan-heier/) Mar 16, 2026 #### [EMR](https://www.selecthub.com/category/emr/) [Epic Competitors: Competitive Analysis of Top 5 Alternatives](https://www.selecthub.com/emr/epic-competitors/) [Every day, more health care providers’ operations rely on long-term aspects of record-keeping — from… ](https://www.selecthub.com/emr/epic-competitors/) [ ![Kashish Arora](https://www.selecthub.com/wp-content/uploads/2021/08/Kashish-Headshot-1-96x96.jpg) Kashish Arora ](https://www.selecthub.com/author/kashish-arora/) Mar 16, 2026 #### [EMR](https://www.selecthub.com/category/emr/) [The 10 Best EMR Software Systems of 2026](https://www.selecthub.com/emr/popular-emr-ehr-software-list/) [All right, so I’m not a doctor. But I know I have one experience in… ](https://www.selecthub.com/emr/popular-emr-ehr-software-list/) [ ![Ritinder Kaur](https://www.selecthub.com/wp-content/uploads/2021/06/cropped-Ritinder-Kaur-v2-1-96x96.png) Ritinder Kaur ](https://www.selecthub.com/author/ritinder-kaur/) Mar 16, 2026 Originally published in November 2018 and last updated in March 2026\. Contributions from Bergen Adair, Sagardeep Roy, Suhan Das, and Kim O'Shaughnessy. ## About the Contributors The following team members helped research, create, and review this content. [ ](https://www.selecthub.com/author/bergen/) Written by [Bergen Adair](https://www.selecthub.com/author/bergen/) Technical Content Writer Bergen Adair is a Market Analyst at SelectHub who writes content on CMMS, EAM, facility management and business analytics. She has had a love of the written word since she started reading voraciously at three years old, and studied creative writing at Colorado State University and Swansea University. In her free time she's usually reading (or napping) in a hammock, hiking with her dog, or listening to horror and true crime podcasts. [See Full Bio](https://www.selecthub.com/author/bergen/) [ ](https://www.selecthub.com/author/sagardeep-roy/) Technical Research by [Sagardeep Roy](https://www.selecthub.com/author/sagardeep-roy/) Senior Analyst Sagardeep is a Senior Research Analyst at SelectHub, specializing in diverse technical categories. His expertise spans Business Intelligence, Analytics, Big Data, ETL, Cybersecurity, artificial intelligence and machine learning, with additional proficiency in EHR and Medical Billing. Holding a Master of Technology in Data Science from Amity University, Noida, and a Bachelor of Technology in Computer Science from West Bengal University of Technology, his experience across technology, healthcare, and market research extends back to 2016\. As a certified Data Science and Business Analytics professional, he approaches complex projects with a results-oriented mindset, prioritizing individual excellence and collaborative success. [See Full Bio](https://www.selecthub.com/author/sagardeep-roy/) [ ](https://www.selecthub.com/author/suhan-das/) Technical Research by [Suhan Das](https://www.selecthub.com/author/suhan-das/) Senior Analyst Suhan is a writer, engineer and researcher with a Bachelor of Technology (Computer Science). He has experience in detailed research and collaborative works related to products from a wide array of fields, such as Applicant Tracking Systems, Help Desk Software, Customer Relationship Management Software and more. [See Full Bio](https://www.selecthub.com/author/suhan-das/) [ ](https://www.selecthub.com/author/kim-oshaughnessy/) Edited by [Kim O'Shaughnessy](https://www.selecthub.com/author/kim-oshaughnessy/) Content Editor Kim is a digital content editor, having edited and managed content for over 40 different software categories. She discovered her zeal for writing while earning her BA in Communications at the University of Michigan. Kim enjoys working on any project that offers a creative outlet, and you can often find her blogging about video games in her spare time. If someone manages to pry her away from the game controller, she also enjoys spending time with family and friends. [See Full Bio](https://www.selecthub.com/author/kim-oshaughnessy/) Ritinder KaurThe 10 Best EMR Software Systems of 2026 * ‹ * › ### Conversation (8) ![Avatar](https://secure.gravatar.com/avatar/281d3616cf761f3582c0d76c23517846?s=32&d=mm&r=g) Write a response [Cancel reply](https://www.selecthub.com/emr/nextgen-and-epic-emr/#respond) Your message Your name \* Your email \* Website Save my name, email, and website in this browser for the next time I comment. Δ * ![Avatar photo](https://secure.gravatar.com/avatar/5246b787bdde4076e9b44ae277dd3b81ebaa44224306884331a85b620b8adb20?s=96&d=mm&r=g) #### **alexus** \- October 13, 2022 All of these websites that dote on nextgen HAVE to be paid by nextgen. I’ve used nextgen at two different companies and it was the worst part of both jobs. Nextgen is old and ugly. It is NOT user friendly. It is NOT pro-patient. It is the WORST emr out there. And its only used becaused its cheap. I cant believe employers actually put their people through this. EPIC wins and Atheena wins. Nextgen needs to die out already and so do the ideals of those who are pushing to keep it. **[Reply](#comment-149195)** * ![Avatar photo](https://secure.gravatar.com/avatar/9a298510591314d4d830d3b2360d72cddd7d520fa931d030d3f52d0d0b4cdcc7?s=96&d=mm&r=g) #### **SM** \- July 19, 2020 NextGen is very poor. I would never purchase this product again. EPIC is better, but I’ve only used the hospital version. Honestly, the bar is so low for the EHR industry that saying that EPIC is “better” isn’t saying much. They all add a lot of time to the clinician’s day with nothing meaningful given back to the patient or clinician. Can you believe that today, if I have a patient who was hospitalized 10 miles north at a hospital that uses EPIC, and I try to obtain the medical records from my home hospital (which uses EPIC), that the two versions of EPIC don’t “talk” to each other, and in the end, I have to get paper copies mailed to me? Honestly, it just leaves you speechless. **[Reply](#comment-42541)** ![Avatar photo](https://secure.gravatar.com/avatar/126028805bc902161bc7cd2b67d4aa473a26d8a7a841e9f967a837d37961bf31?s=96&d=mm&r=g) #### **Dr. K** \- February 16, 2023 Guess what is so surprising? NEXTGEN/medfusion et.al remains HORRENDOUS IN 2023! The patient portal is absolutely the worst medical platform I have ever used. So many continual glitches that are rarely addressed, and if addressed, it takes MONTHS to resolve. This is NOT a patient centered user friendly platform. Run….. **[Reply](#comment-161438)** * ![Avatar photo](https://secure.gravatar.com/avatar/8d4d3353ea226989276f4dd1b06fd105099a09668a7ac6c2cb9b42bb43a8ad17?s=96&d=mm&r=g) #### **Clark Wysong, M.D.** \- May 1, 2020 Epic blows. Somehow Nextgen is even worse. I can’t believe anyone has the cojones to actually charge someone money to use software this bad. If you sat someone down and told them to write the worst EHR program they possibly could they wouldn’t come close to producing a dumpster fire this bad. **[Reply](#comment-35675)** * ![Avatar photo](https://secure.gravatar.com/avatar/920958bc9d5c24d2e5012ed3d6e573e18b338cc40e4bfeb71396e29901da9e7b?s=96&d=mm&r=g) #### **Michael Troy** \- April 14, 2020 NextGen is an absolute disaster of an EMR. It’s like a sophomore computer science major did it as a mid term project. **[Reply](#comment-34639)** * ![Avatar photo](https://secure.gravatar.com/avatar/dc08ad5ae015539958d471ea4615205f2e947f35b35905dff3a986ca11ddbd3f?s=96&d=mm&r=g) #### **Dr. A.B.** \- December 14, 2019 I agree with Dr. A.E. Nextgen is horrible. I have used Cerner, Epic and couple of others. Nextgen is the worst. Like Bergen Adair states definitely not user focus.. Users should not use EMR that is not user focus. Users should not buy something that makes their lives worse. **[Reply](#comment-26356)** * ![Avatar photo](https://secure.gravatar.com/avatar/4dadcc8c45045c03b1c1f6178ea04327ea77bda24aafd2139687fd262d2f9c87?s=96&d=mm&r=g) #### **Dr. A.E.** \- April 1, 2019 Hello Bergen, I use both EPIC and NextGen. There is no comparison. NextGen is horrible. EPIC is superior. Thank you, Dr. A.E., primary care doctor **[Reply](#comment-17691)** [![](https://secure.gravatar.com/avatar/b9985f5202fbae2efa5a566d409354bbe99c18f8fd579991494c86a2c184dc2b?s=48&d=mm&r=g)](https://www.selecthub.com/author/bergen/) #### **Bergen Adair** \- April 1, 2019 Thanks for reading! It’s always good to hear from a firsthand user. Epic definitely has its benefits, this research reflects our analysts’ investigation of the software capabilities. This comes from a feature perspective and has a capability-specific focus rather than a user-experience focus. We’re sorry if that doesn’t reflect your experience! **[Reply](#comment-17693)** [ Go to mobile version ](https://www.selecthub.com/emr/nextgen-and-epic-emr/?amp=1) **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. **Tier 2:** Supported with workarounds or add-ons that may require additional costs. Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 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