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Medical Software Buyer's Guide

Last updated on January 16th, 2020

The Best Medical Software Is All About Patient Care and Efficiency

Medical software, such as EHR software or EMR software, is the digital cornerstone of any practice. If you’re going to be starting a practice, or you’ve already established care, then you’ll want to seriously consult this buyer’s guide for how to purchase medical software. In this guide, we’ll cover a broad range of topics, including requirements, which you can find in the big blue block below.

Though most clinics and care providers utilize an EMR application, there’s a chance that a few aren’t using the most effective system for their medical needs. With EMR software, patients get better treatment and practices can generate additional revenue to compensate for overhead costs. And while there’s plenty of EHR and EMR systems available, there’s no clear winner.

Businesses (and practices) come in all shapes and sizes, and that’s exactly what makes picking software so difficult. Do you want an on-premise solution? Cloud-based? Will your software be limited to just one practice or spread out across multiple practices? Throughout the rest of this article, we’ll go over exactly what medical software is, what questions you should ask, potential benefits, advanced features and what you need to start implementing it.

Executive Summary

  • Medical software frees up valuable time for providers and office workers, putting the focus back on the patients.
  • Implementing EHR or EMR software is a challenging task. You’ll need a team to work through the project. We’ve got a breakdown with the specifics of that here, but there’s more general information in the sections below.
  • Medical software has a myriad of components, including software suites for EHR/EMR, practice management, patient scheduling, and medical billing. It isn’t just one thing.
  • You should ask current providers what systems they use and if they would recommend them to others.

Benefits and Functions

Medical software, as we said earlier, is the cornerstone of medical practices, hospitals, or any location that treats patients. It’s an all-encompassing term for the different facets of medical technology, including electronic health record (EHR), electronic medical record (EMR), practice management software and billing software. It keeps patient medical records on file and (perhaps more importantly) transferable. Medical software can also remove legibility issues, streamline clinical workflows, reduce costs and increase patient care quality. We’ll cover a list of benefits and functions in the paragraphs below.

Electronic Health Record

Electronic health records are a physician’s window to a patient’s entire medical history. They contain information like:

  • Patient age
  • Patient weight
  • Mental and emotional health
  • Immunization records
  • Allergies
  • Lab results
  • Any pre-existing conditions
  • Family medical history
  • Potential diagnoses
  • Any health-related analytics and more

EHR software altered the healthcare landscape by providing a digitally portable and medically sound record of patient health. These records are built to be shared between providers and clinics, making them a single, unified record of patient health and previous care. The benefits of an EHR system are numerous, and the savings are plentiful, making them a must-have solution for your practice.

Electronic Medical Record

Electronic medical record (EMR) is the companion to EHR. While EHR software focuses on the total overall health of the patient, EMR software is chiefly concerned with the single visit. That is to say, it’s not as comprehensive or as portable as EHRs are. However, EMRs are still valuable additions to a medical practice or hospital, as they track patient data over time (including when they need checkups or followups), examine patient diagnostics like vaccination records or blood pressure, and ultimately, they strive to improve the quality of care across the whole practice.

Practice Management

EMR and EHR systems focus on the patient — their health and their care — while medical practice management handles the administrative portion of owning a clinic or a hospital. This highly specialized software isn’t unlike other management solutions such as warehouse management software, and actually handles a number of similar functions. At the end of the day, this software’s job is to assist doctors and practitioners so they can spend more time healing and less time administrating. That’s where medical practice management software comes in.

In the hands of a skilled front-end assistant or manager, this software takes the pain out of the ordinary (and daily) struggle of booking patient appointments, fielding phone calls and more. Practice management software helps businesses run at maximum efficiency. It combines several functions — like charting, billing and scheduling — into one convenient interface. It can also reduce physician fatigue, which is a major consideration in keeping your skilled doctors and nurses at your practice.

Medical Billing

Medical billing isn’t most people’s favorite part of owning a practice. Thankfully, there’s software to help make that process just a touch easier, because medical billing software does exactly what its name implies — streamlines the financial processes of your practice.

Its main goal is to improve efficiency in the billing and reimbursement cycle of the practice. This software can handle things like payment reminders, claim reconciliation, remittance alerts and even denial management. It’s partly responsible for those little slips you get in the mail reminding you to pay off a bill and is doubly responsible for online bill payment systems.

Another often-overlooked benefit of medical billing software is that it allows you to manage cash flow and track revenue.

Information Security

Does infosecurity relate to healthcare software? Yes, it does – and more than you might think. In 2019, IBM published a report on data breaches, which said that the average cost of a medical data breach could be as much as $6.45 million. Compared to pen and paper methods of storing patient data, medical software provides a clear benefit here — data security. Previously, we saw volumes and volumes of patient information stored in large rooms, filing cabinets and more. With the advent of digital medical software, large rooms of easily misplaced/stolen data became a thing of the past.

With patient data now digital, many users have concerns about the efficacy of digital safety protocols. After all, don’t leaks and breaches happen? Luckily, with most EHR/EMR apps, that data is pre-encrypted before it goes to any server, meaning that even if there’s a data leak, it’s effectively useless without the encryption key.

You can also assign admins to facilitate user-control and set who has access to certain information. For example, front-office workers won’t need access to sensitive medical records.

Fewer Mistakes and Greater Patient Care

In the past, manual documentation was riddled with errors, from handwriting discrepancies to inaccurately entered (then shipped) patient health data. With accurate medical records and recording, you can expect more physicians to get it right on their first go. Better, more accurate treatment means the patient leaves satisfied and you can boost both revenue and practice traffic.

Government Incentive Programs

Government incentives make buying and maintaining medical software a lot easier. Facilities and practices can qualify for monetary rewards if they properly implement an EHR system, and if they meet meaningful use standards, they can get even more in the way of rewards (in the tens of thousands of dollars). That said, failing to meet these standards can incur equal penalties.

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Implementation Goals

Goal 1

Move Away From Paper Records

It’s no secret that paper records are stale, inefficient and liable to get lost or stolen. The humble charting features of EMR/EHR offer one simple solution: move paper records to digital records. The benefits of paperless records are numerous. They’re transferable and can be searched and stored, making retrieval a breeze. One reason people implement EMR/EHR software is that it has interoperability with other systems, including hospitals and other emergency care centers, streamlining patient health and improving outcomes.

Goal 2

Enhance Communication

Improving communication in the medical world is always a benefit, whether you’re the care provider or the patient. With records so easily transferred and shared across practices, and poor handwriting so effectively handled if not entirely eliminated, medical software can streamline and enhance any communication efforts. Ultimately, this results in other practices getting a more holistic understanding of a patient’s medical history.

Goal 3

Enhance and Streamline Staff Workflows

Remember: these are unified systems meant for transporting a patient’s medical history across different practices and treatment centers. This can make adding to or appending a user’s charts a simple task. And it means the patient gets consistent care regardless of where they go.

Goal 4

Measure Practice Performance

Most medical software offers some degree of business intelligence capabilities that you can use to track and measure practice performance.

Goal 5

Automate Processes

These apps allow you to automate crucial parts of the billing and management cycle, including sending out reminders, scanning health records and more.

Goal 6

Aid in Compliance

Compliance is key when it comes to medical technology. You want to make sure that your patient’s privacy is being considered at all times — that’s why medical software takes steps to help you stay HIPAA compliant.

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Basic Platform Features & Functionality

Customer relationship management (CRM) software provides many benefits to a business, from making the sales department more productive to building customer retention. CRM tools are widely used, with Gartner reporting the market size at $39.5 billion and recognizing it as the largest software market. A sales CRM system handles many critical processes for your business, especially in the sales department. Therefore, CRM platform selection requires researching, sourcing, validating and performing due diligence before you sign a contract.

Requirements Gathering

So, what are the most important features to look for when shopping for an EHR or EMR product? You’re not going to like this answer, but medical software has a wide range of basic features and functionalities, so it’s hard to narrow this list down to just a few. However, that won’t stop us from doing our best to give you a more holistic view of this software category.

Charting & Documentation

Charting and documenting medical data is one of the most important components of medical software.

EHR software, a lot like EMR software, records and stores patient data like current medication, patient history and more.

Improving data accuracy is another function of medical software. Often times data can be lost due to inefficiencies in pen-and-paper record keeping. Sometimes, whole visits can be lost simply due to a doctor’s poor handwriting, so ensuring accurate data entry is key.

E-Prescribing

E-Prescribing is a modern convenience that can significantly improve the quality of service for the patient by putting their information and important notifications back in their hands.

E-Prescribing systems can send out alerts on prescription refills, as well as manage prescriptions and payments — all from a patient’s mobile device.

On the physician’s side of things, doctors can quickly update prescription information and refill dates before sending that information electronically. In the pharmacy itself, clinicians can dispense medication in the appropriate doses and check for any potential interactions based on a patient’s current prescriptions.

Patient Scheduling

You can’t have a practice without any patients, and you can’t have any patients if you don’t schedule any of them.

Medical practice software often comes equipped with a technology known as “smart scheduling,” which efficiently schedules patients into rooms with the correct tools and equipment for the appointment.

Patients also get the benefit of choosing their own dates and times for their appointments by using a mobile application or web-app.

Billing & Payment

Billing is one of the cardinal features of, you guessed it, medical billing software.

Almost every EHR system integrates with a billing platform, meaning you can automatically create billing statements based on procedure and visitation, as well as make custom billing templates.

Good billing features should also be able to distinguish between patients who are on government insurance, those who have purchased additional coverage from the government and those who are on private insurance.

With the 2016 rollout of the International Classifications of Diseases, Version 10 (ICD-10), it’s important that your software be able to handle ICD-10 billing codes to make sure that your customers are being properly billed.

Interoperability

One of the most highly-coveted features for an EMR/EHR system is portable records. One department in your clinic can store a patient’s name and medications, and another department can process the prescription and billing.

EMR/EHR can also send that information across clinics, meaning that a customer’s information is secure from prying eyes, yet accessible when need be by doctors, nurses and those with authorization.

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Top Features & Functionality

If it wasn’t a priority already, treating more and more patients as well as generating more and more revenue is becoming the standard goal across practices — and medical software can help you meet that goal. Aside from the bevy of standard medical software features, your organization should also consider looking into these advanced features to help your practice stand apart from the competition.

Patient Portals

What is a patient portal? It’s a way for your patients to get involved in the software side of their own health. They give patients access to their own health records, appointments, prescriptions and more.

Population Health Monitoring

Relatively new on the scene (but touted as being the next advancement in patient care) is population health monitoring. This is a practice management tool that accomplishes quite a lot. It identifies patients to be billed and then schedules them for their routine (and if necessary) follow-up moments of care. One of its cardinal features is its ability to keep people in the system for routine health checks and holistically monitor large populations of clients.

Insurance Verification

Insurance verification is an advanced feature that helps practices verify insurance coverage for certain procedures. It collects insurance information, validates it and then sends it to payment administrators in the network to assess eligibility.

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Other Key Considerations

In addition to its numerous functionalities, here are a few key considerations to take into account when you’re dealing with medical software as a whole:

Workflow Integration

When picking out medical software, it’s important to think about which component you’re going to opt for (EMR, EHR, practice management or billing), and how that software will integrate into your practice’s workflow. Here are some questions you can ask yourself:

  • Do any of these provide automated features, and will automation integrate into my current workflow?
  • Similarly, will automation help ease any pain points in my current workflow?
  • How easy is it to enter information into a patient’s medical chart and then transport it to the relevant departments?
  • What are you trying to accomplish by installing medical software?
  • Will you be able to deploy it on-premise or will you need to use a cloud-based product
  • What are your specific needs for your medical software?
  • Will billing help minimize denial resubmission and maximize charge accuracy?
  • Does the practice management software offer basic smart scheduling and rooming features to put the right clients into the right rooms?
  • Are you pivoting from a pen-and-paper system? What sort of vendor support will you need to make the transition easier on your practice?

Customization

How customizable is the product? Will it let you design and generate templates (for billing, medical charting and scheduling) and does it come with any pre-installed templates for you to take advantage of?

Compliance

Is the software going to ensure HIPAA compliance and provide adequate patient privacy? Will the information be kept on a need-to-know basis given the rise of data breaches and malware exploiting privacy?

Scalability

Scalability is defined by how well the software “grows” with your practice and how well it meets your demands as needs arise. Medical practices aren’t static entities. They’re dynamic, with patients flying in and out of doors often times faster than you can treat them. Scalable medical software is able to meet the needs of a growing (or shrinking) business, your practice included.

Interoperability

Because medical records are designed to be portable, it’s important to consider how the software is able to send and receive important files and other information from different products or practices. When selecting medical software, pay close attention to the integration and compatibility features section.

Deployment

Where will this software be deployed? Some systems are best suited to a cloud environment and can ease the burden on your own systems. A cloud deployment almost always involves a subscription plan, and plans can vary depending on how many users will be taking advantage of the software.

On-premise deployments need a place to live on-location and will require an installation period (more about that here). Additionally, on-premise deployments usually have an upfront license cost.

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Selection Process

Selecting medical software can be an uphill battle. After all, there seem to be a million different factors to consider. We’ll go over those in detail so you can make an informed decision on what software is right for your type of business.

Identify Key Stakeholders and Solicit Input

You’ll want to get opinions from those who are going to be using the software. This includes nurses, doctors, clinicians and back-office staff. Clinicians will be primarily using EMR/EHR software, while back-office staff will concern themselves with practice management, billing and scheduling.

Assess Billing Needs

Billing is, understandably, a crucial feature of medical software. What you’ll want to do is look at your practice’s patient volume and traffic, as well as its demographic needs and types of insurance that are most common.

It’s helpful to record all of your current expenses and the billing habits of your customers. This way you can better anticipate any costs that might come up in the future, and spend less time navigating difficult financial landscapes.

Assess Performance

It’s vital to understand how your practice already performs when it comes to handling patient volume and quality of care.Then you should ask yourself if, based on the features and benefits of your chosen medical software, you can improve on that performance (and how).

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Medical Software Comparison

After you’ve narrowed down your software selection to just the top two or three vendors, it’s important at this stage to request a demo. Seeing your potential software in action should help you envision how your practice is going to use it, and if it’ll meet your diverse needs.

However, you don’t rely solely on your vendor’s word for how the software will perform. Ask questions that specifically relate to your needs and wants and gather as much intel from the vendor as possible. See if you can find a practice that uses your chosen software and ask them your questions. Be candid when asking — don’t shy away from asking about positives and negatives. A few good questions to ask are:

  • Do you like the medical software you use?
  • What do you like about it the most?
  • What do you dislike about it the most?
  • Has the vendor been helpful in supporting you during implementation and post-implementation?
  • What did your system cost you, and how did you implement it?

Questions to Ask Yourself

Sometimes you’ve got to ask the tough questions. Before you make a final software selection, you should talk to your vendor and draft a list of questions to ensure you’re getting everything you need out of a potential solution. Some important questions to consider are:

  • What is your budget for your new software and is it priced out to accommodate a subscription-based pricing plan?
  • Do you predict significant growth in your practice? If so, will your medical software be able to account for that growth?
  • What kinds of metrics and key performance indicators (KPIs) are you trying to hit, and will a new application help you hit them?
  • What type of deployment will you need? On-premise or cloud? Or maybe you’ll need a hybrid system?
  • What IT resources are available to you? This will define the type of implementation you choose, be it cloud-based, on-premise or hybrid.
  • What type of customization (if any) will you need for your software?
  • Do you have any existing systems that won’t integrate with your medical software?
  • Do you expect needing support, and if so, what kind of support options are available to you?
  • Is data migration going to be necessary?

Questions to Ask Vendors

You’re going to potentially be investing in a long term software installation, so don’t be shy about asking medical software companies these crucial questions.

  • How long have you operated in the medical software space?
  • How are you HIPAA compliant?
  • What have other customers said about your product?
  • What is the typical installation time for your product, and can we expect any downtime?
  • What type of reports can this system generate?
  • How will I know about any contract issues that arise?
  • What kind of customer support do you offer? Is it tiered?
  • How customizable is the system, and will customizing it result in additional charges?
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Final Thoughts

Medical software is a term that describes a broad range of applications and platforms that do a lot of different things in the medical IT space. As such, picking the right software is no easy task. You’ll want the help of your entire team — and not just the office staff, but your clinical staff as well.

Make sure you cover all of your bases — from the EMR/EHR side of things, to billing and scheduling features.

If you need help with picking software, we’ve got a robust pricing guide for you to use. Just click here, or the button above.

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Optum

User Sentiment:
n/a

Optum (formerly known as OptumInsight) is a solution designed to help health organizations manage their clinical and administrative tasks. With features to help with scheduling, prescribing, billing and more, a variety of practices use it to streamline workflow, provide greater care and increase their overall revenue.It allows healthcare professionals to spend more time focusing on patients and less time dealing with time-consuming clerical tasks. Patients and physicians are able to communicate with one another, access medical information online and more.

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WebPT

User Sentiment:
88%

WebPT is a cloud-based medical product designed to help doctors and clinicians keep track of patient medical records, store information and share important documentation. Primarily designed for physical therapists, it can deliver documents, translate handwriting, fax, email and share vital medical records from any web-based device. Ideal for businesses of all sizes, it keeps patient records secure and accurate.

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athenaHealth

User Sentiment:
76%

AthenaHealth is a set of fully-featured suites designed for healthcare organizations to improve workflows and increase the quality of care they provide. A number of medical facilities use these to help with scheduling, billing, revenue management and more, but also take advantage of its charting and medical capabilities. It’s cloud-based, offering robust deployment models and enhanced flexibility with mobile support that keeps clinicians agile. It allows clinicians and other health providers of all sizes to focus on patient care and treatment without compromising clinical efficiency or productivity. Patients can communicate with their physicians and take more control over their care, providing clinicians need to get the job done. AthenaGamify helps medical practices convert everyday tasks into games to increase productivity and employee engagement. It also lets practices track individual performance with analytics and give feedback.

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Nextech

User Sentiment:
79%

Nextech enables specialty practices to automate and streamline administrative processes and workflows. It aims to drive productivity and revenue while abiding by compliance laws and enhancing the patient experience.It offers several solutions, including EMR, practice management, revenue cycle management (RCM), patient engagement and compliance.

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TriZetto

User Sentiment:
n/a

TriZetto is a set of health systems designed to streamline workflows and help provide more exceptional care. Health organizations of various sizes and specialties rely on it to help out with daily operations, increase their facility’s productivity, and improve efficiency.It’s also used to automate the billing and payment process in addition to managing insurance claims. It allows healthcare professionals to spend more time focusing on the patient as opposed to time-consuming tasks like charting and documentation.

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AdvancedMD EHR

User Sentiment:
72%

AdvancedMD EHR is built to be cloud-based and integrated for advanced medical note-taking. It’s flexible, feature-packed and suitable for practices of any size or scope. It’s intended for use on-the-go, on tablets or phones, but can easily be installed on any desktop environment. An organization utilizing it can increase practice traffic and generate more revenue without having to sacrifice the quality of care.

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AdvancedMD

User Sentiment:
n/a

AdvancedMD is a set of software solutions designed primarily for medical practices and other health organizations. A wide variety of healthcare facilities use these solutions to manage appointments, view patient information, automate billing and manage finances. Can be tailored to individual practices, giving providers an easy-to-use interface and ensuring success. Organizations using these solutions are able to increase their overall traffic and revenue without sacrificing the quality of care provided.

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DrChrono

User Sentiment:
82%

DrChrono is a platform for organizations ranging from smaller ambulatory clinics to larger hospitals to enterprises. It includes configurable medical forms, e-prescribing, scheduling, and more with access to over 40,000 labs. Organizations can use it to manage every aspect of their patient intake to streamline everyday operations and focus on quality healthcare.

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TherapyNotes

User Sentiment:
93%

TherapyNotes is a cloud-based solution specifically tailored for behavioral and mental health facilities. Treatment centers of all sizes rely on it to automate tasks, streamline daily operations and optimize workflows to improve the quality of healthcare with accurate documentation. Key features include billing, electronic health records, a calendar and a client portal.

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CareCloud Central

User Sentiment:
73%

CareCloud Central is used by health organizations of all sizes to track, manage and optimize financial as well as administrative processes by streamlining operations. It helps manage workflows and optimize the completion of daily time-consuming tasks to save time and money. This leads to an increase in daily traffic, greater care and a better patient experience.

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CareLogic

User Sentiment:
77%

CareLogic is a cloud-based electronic health record system designed for mental health organizations. It is configurable and empowers healthcare service providers with a suite of clinical, administrative and financial capabilities. It takes care of scheduling, treatment planning, service documentation, e-prescribing, consumer engagement, billing and analytics. It goes beyond documentation to cause better client outcomes with the help of clinical inclusions designed to extend the reach and depth of service. It also increases staff efficiency as it is integrable with their workflows.

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InSync

User Sentiment:
89%

InSync is used by ambulatory health organizations of all sizes, from smaller clinics to larger, multi-location facilities. Speciality practices like behavioral health, substance abuse, OB/GYN and more use it to streamline their operations and speed up the process of charting and documenting patient information with accuracy. It allows an increase in the daily traffic of patients without sacrificing the quality of treatment. A central dashboard enables easy navigation and a mobile app provides flexible access. Other key features include a patient portal, revenue cycle management and telemedicine capabilities.

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Valant

User Sentiment:
80%

Valant is designed specifically for mental health practices to help manage operations and streamline workflow. Behavioral health clinics, agencies and clinicians use it to help provide greater quality care and improve outcomes.Healthcare professionals use this to increase their productivity and efficiency, saving time without sacrificing quality treatment. It automates tasks and provides physicians with analytics and insights in real time with the click of a button.

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ICANotes

User Sentiment:
82%

ICANotes enables users to take simple, comprehensive notes. It’s built for behavioral health specialists, clinicians and back-office managers to integrate easily into a user’s workflow and deploy just as fast. It’s ideal for practices of any size and budget is hardware and software agnostic and facilitates a paperless practice through its digital note-taking and billing tools.

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Azalea Health

User Sentiment:
84%

Azalea health is used by a variety of health organizations, from ambulatory clinics and rural health facilities to larger hospitals and health systems. It is used to streamline operations and increase the quality of care provided while raising revenue as well.This is used by health professionals to deal with scheduling, remote treatment, patient communication and more. Its interface is intuitive and easy to navigate, allowing physicians to access everything they need with just one simple screen.

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CentralReach

User Sentiment:
85%

CentralReach is a single one-stop solution to organize all practice requirements from scheduling to billing to authorization and claims management. It increases the productivity of the practice by bringing all the ABA critical workflows in one place. It has different offerings tailor-made for new and small practices and large and multi-site practices. It is specifically designed for behavioral health, speech therapy, speech therapy, multi-specialty and PK-12 education industries.

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RXNT

User Sentiment:
88%

RXNT is a cloud-based healthcare solution provider, which was recognized on the annual Inc. Magazine’s list of America’s fastest growing private companies. It offers a full suite of capabilities such as practice management, health records, e-prescribing, patient engagement and billing for physicians and medical billing professionals. It has been designed for time-starved medical professionals as it allows them to handle clinical and practice activities quickly and easily from the iOS and Android apps on mobile devices. The support team is US based and can be contacted via phone, email and online chat.

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Netsmart

User Sentiment:
n/a

Netsmart provides healthcare-centered technology to doctors, nurses, technicians, caseworkers and administrators. It helps clinicians and therapists track patient health records and manage caseloads for patients using public health services. Because it’s cloud-based, it’s got low system requirements, which keep it agile. It also has an Android and Windows implementation for field users specializing in behavioral health.The company offers a single, “Integrated Care” model, meaning all of its mental and behavioral health offerings are grouped up into a single tech suite, which can funnel a patient from entry to recovery.

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Modernizing Medicine

User Sentiment:
87%

Sometimes shortened to ModMed, Modernizing Medicine has been serving the medical IT community since 2010. They offer support for users seeking to enter the medical space with their EHR, EMR, billing, practice management and scheduling implementations. Modernizing Medicine offers an integrated telehealth module, called modmed® Telehealth, enabling audio and video telemedicine capabilities for the provider and patient.

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NueMD

User Sentiment:
87%

NueMD EHR is a cloud-based solution built for a multitude of health organizations. What originally started as software for universities has morphed into a solution suitable and customizable for nearly every medical specialty. Health providers use this particular software to handle scheduling, billing, health records, reporting and more. Organizations have noticed a quick return on investment, along with improvements regarding their operations.

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CureMD

User Sentiment:
72%

CureMD is a cloud-based solution that handles a number of a healthcare facility’s administrative and clinical tasks, from appointment scheduling and patient documentation all the way through the billing and payment process. It’s suitable for a variety of healthcare organizations and specialities of all sizes. Users can easily access and update a patient’s medical information as well as automate repetitive, time-consuming tasks.

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Clinicient

User Sentiment:
87%

Clinicient offers a customizable, flexible occupational speech and physical therapy EMR and billing software. It is an integrated web-based EMR for outpatient rehabilitation therapy practices that offers services like patient registration, scheduling, medical recording and documentation and billing solutions.It lets users manage end-to-end clinical operations in one place. Beyond this, it allows for personalized user profiles. It lets the practice spend less time charting and more time paying attention to the needs of the patients.

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Aprima

User Sentiment:
n/a

Acquired by eMDs in 2019, Aprima EHR is built on a single database to provide a comprehensive overview of a patient’s medical history, without the need to have multiple files or databases. It’s ideal for small businesses and provides a flexible deployment model — cloud-based, hybrid or on-premise.

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ClearGage

User Sentiment:
n/a

ClearGage is a SaaS-based provider of industry-leading healthcare payment systems and financial services, which are used by healthcare professionals across the United States to optimize revenue cycle management, streamline the patient payment process and increase patient and provider satisfaction.In addition to a robust suite of products, ClearGage also offers unparalleled flexibility and functionality through its ability to customize and configure any of the products to fit any practice model. This allows practices of all sizes to leverage ClearGage’s healthcare payment solutions for a more effective and efficient financial process.Healthcare organizations can deploy ClearGage solutions to all three phases of the patient lifecycle – pre-encounter, date-of-service or post-encounter – and empower better patient financial management by improving a variety of functionalities, such as patient financing, receivables funding, payment solutions, patient engagement, patient analytics and more.ClearGage’s solutions are HIPAA and PCI compliant and are used in a wide variety of specialties including urgent care, dentistry and more.

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Kareo

User Sentiment:
82%

Kareo Clinical is designed for independent medical practices. It includes a comprehensive dashboard, calendar, patient portal, telehealth capabilities and more to streamline daily operations and allow physicians to spend more time focusing on patients. It helps health organizations increase productivity, boost revenue and provide improved healthcare.

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PracticeSuite

User Sentiment:
n/a

Practice Managers and Medical Billing Company owners are consistently surprised by their PracticeSuite experience - great software at a great price! Tackle all aspects of revenue management from flexible appointment scheduling, to patient self-pay, to complicated insurance billing and denial management. Leverage advanced reporting and dashboards to monitor and improve financial performance.

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EHRYourWay

User Sentiment:
97%

EHR Your Way serves practices and hospitals of any size and can be tailored to fit any general or specific need. It’s full-spectrum, covering practice needs from EHR charting to practice management for professionals working in the behavioral and physical health fields.

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PrognoCIS

User Sentiment:
n/a

PrognoCIS provides both cloud-based and locally hosted systems. It enables general medical practices and ambulatory specialty medical care settings. It has customizable templates, allowing physicians to modify their workflow according to their requirements.It is compatible with all devices and includes telemedicine, Medical Credentialing, e-faxing and texting. It seamlessly integrates with PrognoCIS EHR and allows for quick and easy billing management.

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Centricity EMR

User Sentiment:
79%

Centricity is a software solution by Virence Health designed for ambulatory medical practices. Aims to yield health care that is personalized to each patient’s needs in order to provide more quality treatment and better patient outcomes.A variety of ambulatory clinics use the Centricity practice solution to streamline day-to-day operations and increase revenue. Supported specialties include breast health, cardiology, neurology, ICU, oncology, electrophysiology and more.

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Sevocity

User Sentiment:
89%

Based in the cloud, Sevocity EHR provides flexible healthcare technology for practices of any size or budget, though it’s mostly used by practices with one to 100 users. The company offers amenities to support its users, like advanced 24/7 support, as well as additional features.

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WRS Health

User Sentiment:
90%

WRS Health offers an integrated web-based solution for medical practices. It streamlines clinical, business and patient workflows, allowing doctors and other medical professionals to focus on patient care. It provides customized billing, transcription, bookkeeping and clinical compliance services. It comes pre-loaded with templates for different medical specialties. Initial visits and follow-ups are enabled by content organization and workflow. It has a six-tier EHR content module that has disease templates and global visit templates. It has customizable electronic superbill with ICD/CPT codes for every discipline.

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ChartLogic

User Sentiment:
80%

One of the first in its industry, ChartLogic EMR and EHR assists with digital charting and record keeping, as well as a bevy of other functions. Built with the patient and provider in mind, it's ideal for businesses of any size, and is priced in the lower-end of the electronic medical record pricing spectrum. It maintains ONC-ACB, in accordance with the applicable certification criteria adopted by the Secretary of Health and Human Services, as well as HIPAA compliance.Some standout features of ChartLogic are its custom notes templates, dashboards, voice dictation, electronic prescribing, labs and much, much more. It also integrates with ChartLogic’s suite of medical software, like its practice management software, patient portal and revenue management technologies.

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Celerity LLC

User Sentiment:
n/a

Celerity LLC's CAM, is a cloud-based solution exclusively designed for mental and behavioral health and substance abuse practices in the US. It has separate dashboards for addiction treatment, behavioral and mental health practitioners. It has a full-service billing module that is user-friendly and has intuitive inclusions that result in better care. It has clean claims submission and follow-up processes to ensure payment. It can be easily integrated and deployed. It is HIPAA, JCAHO, CARF and other state agency regulation compliant.

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Meditab

User Sentiment:
n/a

Meditab by IMS is a medical specialist tool built around charting, billing and scheduling. Tailored to fit 40 plus areas of medical specialization, it’s a deployment-flexible option for practitioners seeking the total package when it comes to patient experience and medical charting.It is dually certified and meets the needs of federally qualified health centers and ambulatory practices. It has local professional implementation, training and support services.

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Kareo Billing

User Sentiment:
80%

Kareo Billing is a software system designed for independent practices and medical specialties. Health organizations use this particular solution to help build relationships with patients while providing the highest quality of care.A wide range of specialty clinics use this system to handle daily operations such as scheduling, managing claims, billing and payment, revenue management, and more. Over 60 million secure patient records are currently managed using this platform, and that number is growing.

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hCue

User Sentiment:
n/a

hCue is an offline and cloud-based integrated healthcare platform to manage medical records and doctor appointments. It streamlines and manages clinical workflows to boost the efficiency of clinics. It also has a Doctor Appointment family module, thus connecting patients and doctors. It manages doctor appointments, stores critical patient data and connects pharmacies, hospitals and laboratories. The suite comprises EMR, EHR, Clinic Management and Pharmacy Management. It gives doctors an online profile to build their online brand. It integrates with hCue Payments to receive payments for appointments. Its pharmacy management division is AI driven and it helps keep inventory levels low and reduces working capital requirements.

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