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Product Information

Benefits and Insights

Why use Kareo Practice Management?

Key differentiators & advantages of Kareo Practice Management

• Expert Billing Team
• Real-Time Claims Tracking
• Patient Relations
• Billing Analytics
• Calendar and Scheduling
• Billing Task Management
• Secure Messaging
KAREO BILLING
Cost of Ownership

Typical cost structure for Kareo Billing:

License/Subscription Cost
  • Subscription based model – per user per month which includes implementation and training support (refer pricing section for more details)
  • Billing is done monthly, quarterly or annually in advance
  • All subscription levels include unlimited access to customer support by email, live chat and phone
  • No set-up fees and cancellation fees are charged when purchasing the product
Maintenance Cost Included in the subscription cost
Installation/Implementation Cost Included in the subscription cost
Customization Cost
  • This is charged as an additional (add-on) cost for developing or enhancing an existing product feature or module
  • Will vary depending on the size and specialty of the organization
Data Migration Cost/Change Management/Upfront Switching Cost
  • Price generally ranges from $250 to $1500 for data import services as it is dependent on type of data to be imported - ranging from patient demographics to insurance lists. The transition is completed within 5-7 days
  • $500 for a single practice migration and $100 for each additional practice
Training Cost
  • Additional cost for training support will vary depending on type of technical support required
  • Provides full training and online support through live web-based sessions, e-Learning classes 24X7, Kareo website, walkthrough videos, downloads and customized online and onsite training
Recurring/Renewal Costs Cost is equivalent to monthly subscription fee which will vary depending on the enterprise package selected for both physician and non-physician
Pricing Details
Product Name Description Price/Details
Kareo Clinical (EHR): Low-volume pricing model
  • Complete Platform for Billing and Practice Management
  • Scheduler and Appointment Reminders
  • Charge Capture and Claims Management
  • Insurance Billing and Patient Collections
  • Billing Analytics
  • Phone, Text and Email Appointment
  • Reporting Dashboards
  • Credit Card Processing
  • Patient Statements
  • No Contracts
  • Cancel Anytime
  • Success Coach
  • Unlimited Phone, Email and Chat Support
  • Flexible Online Training
  • Assisted Payer Enrollments

- Optional Add-Ons

  • Patient Payment Feature
  • Patients Statements
  • Data Import
  • Implementation and Training included
  • Patient List and Messaging Dashboard
  • Unlimited Prescription and Renewals
  • Documentation Tools and Template Library included
  • Patient Education Library
  • iPad app included
  • Alerts and Health Guidelines included
  • Patient Portal included

- For Physician working part-time:

  • $150/user/month
  • First 50 claims per month free of charge
  • After 50 claims, a minimal fee per claim
  • Additional 50% off on purchasing additional modules
  • Group discount on purchasing the software for multiple users
  • Kareo Clinical is $150 for current Kareo Billing and Kareo Managed Billing customers

- For Non-Physician working part-time:

  • $75/user/month
  • First 50 claims per month free of charge
  • After 50 claims, a minimal fee per claim
  • Additional 50% off on purchasing additional modules
  • Group discount on purchasing the software for multiple users
  • Kareo Clinical is $150 for current Kareo Billing and Kareo Managed Billing customers
Kareo Billing PM Suite: Large-volume pricing model (Suite Subscription Plan)
  • All Base Features, Support and Optional Add-Ons same as offered to Kareo EHR
  • Track Collection Status
  • Unlimited print-our-own-claims
  • Unlimited Electronic Claims
  • Unlimited Electronic Remittance
  • Implementation and Training included
  • Documents and Faxing included
  • Code scrubbing included
  • Kareo HER data integration included
  • Scheduler and Encounter Forms included
  • Insurance Eligibility included
  • Patient Payment Feature included; per transaction fees are additional
  • Print-your-own patient statements included. Print & mail services are optional add-ons

- For Physician working full-time:

  • $299/user/month
  • Flat fee for unlimited claims and the software
  • Additional 50% off on purchasing additional modules
  • Group discount on purchasing the software for multiple users

- For Non-Physician working full-time:

  • $149.50/user/month
  • Flat fee for unlimited claims and the software
  • Additional 50% off on purchasing additional modules
  • Group discount on purchasing the software for multiple users
Kareo Billing (PM) Flex
  • Track Collection Status
  • Unlimited print-our-own-claims
  • Unlimited Electronic Remittance
  • Unlimited phone, email, and chat support
  • Implementation and Training included
  • Documents and Faxing included
  • Code scrubbing included
  • Integration API included
  • Scheduler and Encounter Forms included
  • Insurance Eligibility included
  • Assisted Enrollment included
  • Patient Payment Services optional add-on
  • Print-your-own patient statements included. Print &mail services are optional add-on
  • Email and Automated Phone Reminders included
  • For Physician: $149/user/month
  • For Non-Physician: $74.50/user/month
  • First 50 claims per month free of charge
  • After 50 claims, a minimal fee of $0.99 per claim for ever claim thereafter
Kareo Billing (PM) Open (Partner EHR)
  • KareoEHR superbill integration not available
  • Unlimited print-your-own claims
  • Unlimited electronic claims
  • Unlimited Electronic Remittance
  • Unlimited phone, email, and chat support
  • Implementation and Training included
  • Documents and Faxing included
  • Code scrubbing included
  • Integration API included
  • Scheduler and Encounter Forms included
  • Insurance Eligibility included
  • Assisted Enrollment included
  • Patient Payment Services optional add-on
  • Print-your-own patient statements included. Print & mail services are optional add-on
  • Automated Phone Reminders are optional add-on for 25 cents per reminder
  • For Physician: $199/user/month
  • For Non-Physician: $99.50/user/month
  • Kareo Open Plan available exclusively for customers using a Kareo Partner EHR application integrated with Kareo PM
Kareo Managed Billing
  • Charges and Claims
  • Fee Schedule Management
  • Claims Follow-up and Resubmission
  • Remittance and Payment Processing
  • Patient Statement and Processing
  • Performance Reporting
  • Success Coach
  • Unlimited Phone, Email and Chat Support
  • Flexible Online Training
  • Assisted Payer Enrollments
  • Optional Add-Ons:
    • Patient Payment Feature
    • Patients Statements
    • Data Import
    • Pricing information available on request
    • Additional 50% off on purchasing additional modules
    • Group discount on purchasing the software for multiple users
    Kareo Marketing
    • Help new patients find you
    • Manage your Reputation
    • Practice Analytics at your fingertips
    • Connect with Patients
    • Dedicated Success Coach
    • Unlimited Phone, Email and Chat Support
    • Flexible Online Trainings
    • No Contracts
    • Cancel Anytime
    • For Physician: $300/user/month
    • For Non-Physician: $150/user/month
    • Additional 50% off on purchasing additional modules
    • Group discount on purchasing the software for multiple users
    KareoBillCo Edition
      All Base Features, Support and Optional Add-Ons same as offered to Kareo EHR
    • Pricing information available on request
    • Additional 50% off on purchasing additional modules
    • Group discount on purchasing the software for multiple users
    Deployment Options What options are available for product deployment? Cloud-based/SaaS
    Pricing Model What is the pricing model? Subscription-based
    Minimum Commitment Is there a minimum monthly or yearly commitment required for purchase? No minimum commitment / users pay month-to-month basis
    Custom Quote Is there an option of requesting custom quote? Available
    Free Trial Does the vendor provide a free trial option? No
    Product Limitations

    Some of the product limitations include:

    • Users need to pay additionally for training support depending on their technical requirements
    • The scheduler functionality does not provide an option to view periodical appointments after the patient has 'checked-out'
    • The solution does not let users to view appointment code and ending date of service
    • Does not support variety of report options and custom reporting functionality is complicated
    • Billing system is not very intuitive and users find note writing a cumbersome process
    • The solution is not available for Android devices
    Competitors

    - CureMD Practice Management: Starting from $195/user/month

    - athenaCollector: Starting from $199/user/month

    - AdvancedPM: Starting from $429/user/month

    Kareo Practice Management Reviews

    Average customer reviews & user sentiment summary:

    609 reviews

    80%

    of users would recommend this product

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