Product Information

Benefits and Insights

Why use CentralReach?

Key differentiators & advantages of CentralReach

  • Accurate Scheduling: It easily books appointments, matching the calendars of clinical, clinicians and staff's availability.  
  • Billing Efficiently: It streamlines the complete billing process, converts appointments to timesheets for quick invoices, payroll and claims processing.  
  • Documentation of Clinical Data: It has customizable templates to document session summary and electronically collect patient’s signatures then and there.  
  • Payroll Accuracy: It tracks hours worked and assigns pay rates to process payroll.  
  • Document Management: It manages and tracks all employee onboarding details, and keeps clinicians’ credentials updated.  

Industry Expertise

CentralReach is a feature-rich platform used by over 85,000 ABA clinicians and administrators. Its features include looking at appointments from every angle, easy integration with payroll and billing, practical and efficient clinical solutions and simple and seamless payroll. It simplifies every stage of managing a practice.

Key Features

  • Human Resources: It effectively manages employees, tracks time off requests, benefits and distributed assets.  
  • Secure Communication: It helps healthcare professionals communicate with staff and clients via internal emails and chat.  
  • Improve Client Experience: It enhances client-provider communication, giving clients access to an account to view their clinical records, schedule, invoices and more.  
  • Viewing Options for Appointments: The scheduling system allows viewing of exactly what you need. Clients and staff sync in a simple view area.  
  • Integration with Payroll and Billing: The appointments are coded, making claims and billing effortless. After converting an appointment to Payroll, the claims process begins. 
  • Data Collection and Reporting: Using CentralReach’s software at all stages of appointment booking helps improve efficiency, thus growing the medical practice. 
  • Code and Customize to Track and Grow: Payroll becomes simpler with customizable rate codes. Codes are assigned to staff based on pay rate, performance and hours worked.  
  • Track Claims for Clients: It makes all stages of billing easier with a system designed for AMA professionals. The system matches every appointment with specific authorization and billing codes, thus making generating claims very easy. 

CentralReach Support

phonePhone: Phone support is available at 800-939-5414.
schoolTraining: Answers to product questions with articles, videos, how-to guides and release notes can be accessed at
local_offerTickets: A support ticket can be raised by filling out a form on the website.

CentralReach Reviews

Average customer reviews & user sentiment summary:

121 reviews


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