[Home](https://www.selecthub.com/) \> [EHR](https://www.selecthub.com/category/ehr/) \> [EHR Software](https://www.selecthub.com/c/ehr-software/) \> [athenahealth](https://www.selecthub.com/p/ehr-software/athenahealth/) \> athenahealth vs DuxWare # athenahealth vs DuxWare Last Updated: May 11th, 2026 Our analysts compared [athenahealth](https://www.selecthub.com/p/ehr-software/athenahealth/) vs [DuxWare](https://www.selecthub.com/p/medical-practice-management-software/duxware/) based on data from our 400+ point analysis of [EHR Software](https://www.selecthub.com/c/ehr-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=EHR Software&cta=ehr-software). [Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Screenshots](#product-screenshots) Remove Add to Compare [![athenahealth Software Tool](https://cdn.selecthub.com/products/4c12343400ce0c1454ad4bc3860602b9-d2ef569d110f25cf2edb7573a935122d/resources/normal/logo.png?1705366157)](https://www.selecthub.com/p/ehr-software/athenahealth/) Remove Add to Compare [![DuxWare Software Tool](https://cdn.selecthub.com/products/37740d59bb0eb7b4493725b2e0e5289b-58ebaf83630476cf2b4b2a73e53569bd/resources/normal/logo.png?1693319009)](https://www.selecthub.com/p/medical-practice-management-software/duxware/) [ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=EHR+Software&product%5Fname=athenahealth&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4c12343400ce0c1454ad4bc3860602b9-d2ef569d110f25cf2edb7573a935122d%2Fresources%2Fnormal%2Flogo.png%3F1705366157) [Demo](https://pmo.selecthub.com/get-product-demo/?category=EHR+Software&product%5Fname=athenahealth&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4c12343400ce0c1454ad4bc3860602b9-d2ef569d110f25cf2edb7573a935122d%2Fresources%2Fnormal%2Flogo.png%3F1705366157) [Request Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=EHR+Software&product%5Fname=athenahealth&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4c12343400ce0c1454ad4bc3860602b9-d2ef569d110f25cf2edb7573a935122d%2Fresources%2Fnormal%2Flogo.png%3F1705366157&price=3) [Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=EHR+Software&product%5Fname=athenahealth&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4c12343400ce0c1454ad4bc3860602b9-d2ef569d110f25cf2edb7573a935122d%2Fresources%2Fnormal%2Flogo.png%3F1705366157&price=3) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=EHR+Software&product%5Fname=DuxWare&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F37740d59bb0eb7b4493725b2e0e5289b-58ebaf83630476cf2b4b2a73e53569bd%2Fresources%2Fnormal%2Flogo.png%3F1693319009) [Demo](https://pmo.selecthub.com/get-product-demo/?category=EHR+Software&product%5Fname=DuxWare&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F37740d59bb0eb7b4493725b2e0e5289b-58ebaf83630476cf2b4b2a73e53569bd%2Fresources%2Fnormal%2Flogo.png%3F1693319009) [Request Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=EHR+Software&product%5Fname=DuxWare&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F37740d59bb0eb7b4493725b2e0e5289b-58ebaf83630476cf2b4b2a73e53569bd%2Fresources%2Fnormal%2Flogo.png%3F1693319009&price=3) [Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=EHR+Software&product%5Fname=DuxWare&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F37740d59bb0eb7b4493725b2e0e5289b-58ebaf83630476cf2b4b2a73e53569bd%2Fresources%2Fnormal%2Flogo.png%3F1693319009&price=3) ### Products Insights Product Ranking ## #2 among all EHR Software ## we're gathering data [Find out who the leaders are](https://pmo.selecthub.com/request-custom-scorecard?post%5Ftype=auto%5Fvs%5Farticle&category%5Fslug=ehr-software&product%5Fslug=athenahealth&category=EHR+Software) Price Starts From Custom Quote i Free Trial is unavailable → $150 Monthly Free Trial is unavailable → Pros What we like about athenahealth and DuxWare: **Streamlined Workflow:** Reduces manual data entry and automates tasks, saving time and improving efficiency. **Improved Patient Care:** Enhances communication and collaboration between providers, leading to better patient outcomes. **Enhanced Reporting & Analytics:** Provides real-time insights into practice performance and patient data, enabling data-driven decision making. **Mobile Accessibility:** Offers mobile app for charting, scheduling, and patient communication, improving flexibility and accessibility. **Streamlined Appointment Scheduling:** Users praise DuxWare's intuitive calendar interface, which simplifies appointment booking and reduces scheduling conflicts. The system's automated appointment reminders minimize no-shows, optimizing practice efficiency. **Centralized Patient Data Management:** DuxWare provides a centralized repository for patient records, including medical history, demographics, and billing information. This streamlines administrative tasks and facilitates efficient information retrieval. **Enhanced Billing and Claims Processing:** Users appreciate DuxWare's robust billing features, which automate claims submission, payment posting, and reporting. This accelerates revenue cycles and reduces administrative burdens associated with billing processes. Cons What we dislike about athenahealth and DuxWare: **Learning Curve:** Initial setup and training can be time-consuming for some users. **Cost:** Subscription fees may be higher compared to some basic EHR systems. **Glitches and Bugs:** Occasional reports of technical issues and bugs in the platform. **Limited Customization Options:** Some users wish for more granular control over customization features. **Difficult to Use:** Users have reported the software is not intuitive and requires extensive training to use effectively. **Poor Customer Support:** Users have complained about slow response times and unhelpful support staff. **Limited Features:** Some users have found that the software lacks essential features, such as integrated telehealth capabilities. ### Our Review User reviews paint a compelling picture of athenaOne's strengths and weaknesses. Many users laud its intuitiveness and efficiency, comparing it favorably to Epic in particular. "Charting a patient in athenaOne takes half the time compared to Epic," one user shared, highlighting the streamlined interface. Another user raved about the integrated functionalities, stating, "The way athenaOne links billing and scheduling saves us so much time compared to our previous system, which kept everything siloed." However, some users expressed frustrations with limited customization options and occasional hiccups in customer support. "I wish athenaOne offered more granular control over customizing templates and workflows like you can in Epic," commented one user, seeking greater personalization. Another mentioned, "Customer support can be a mixed bag. While they're sometimes helpful and prompt, I've also had experiences with long wait times and inconsistent responses." Overall, user reviews suggest athenaOne shines in user-friendliness, comprehensive features, and workflow efficiency, rivaling even industry giants like Epic in these aspects. While some limitations around customization and support exist, athenaOne remains a strong contender in the EHR market, offering a user-friendly and feature-rich experience for healthcare providers looking to optimize their practice operations. Show more Is DuxWare software truly software you can swear by? Recent user reviews suggest DuxWare is a user-friendly platform that excels in customer support, with one user even comparing the support team to friendly coworkers. Users praise the software's intuitive design, highlighting its ability to navigate quickly and easily between applications. However, some users find the reporting tool lacking and suggest additional training could improve its usability. While DuxWare is generally well-received for its ease of use and helpful customer service, its limitations in reporting functionality may require users to seek workarounds or additional support. Based on user feedback, DuxWare seems best suited for smaller medical practices (11-50 employees) who prioritize user-friendliness and excellent customer support. Practices heavily reliant on robust reporting tools might find DuxWare's current reporting functionality insufficient. However, those who value a smooth user experience and readily available assistance will likely appreciate DuxWare's strengths in these areas. Show more ### User Sentiment Summary athenahealth has a user sentiment rating of 75 based on 953 reviews. DuxWare has a user sentiment rating of 98 based on 146 reviews. ![Good User Sentiment](https://www.selecthub.com/display/images/scores/good.svg) 953 reviews ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 146 reviews Synopsis Evaluating all review platforms, our market analysts have compiled the following user sentiment data. 75% of users recommend this product athenahealth has a 'good' User Satisfaction Rating of 75% when considering 953 user reviews from 4 recognized software review sites. 98% of users recommend this product DuxWare has a 'excellent' User Satisfaction Rating of 98% when considering 146 user reviews from 2 recognized software review sites. User Review Scores **G2.com, Inc** **3.5** (102) n/a **Software Advice, Inc** **3.8** (836) **4.86** (73) **Capterra Inc** n/a **4.9** (73) **Gartner, Inc** **5.0** (1) n/a **TrustRadius** **3.6** (14) n/a ### Awards SelectHub awards earned by these products based on a comprehensive analysis by our research analysts. No awards. DuxWare stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. ![User Favorite Award]() ### Product Assistance Training Resources Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support ### Product Basics Company Size i Small Medium Large Small Medium Large Platforms Supported Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Deployment Supported Cloud On-Premise Mobile Cloud On-Premise Mobile Comparison of Top Alternatives [ athenahealth Alternatives](https://www.selecthub.com/ehr-software/athenahealth/alternatives/) [ DuxWare Alternatives](https://www.selecthub.com/medical-practice-management-software/duxware/alternatives/) ### Screenshots ![Screenshots]() ![Screenshots]()![Screenshots]()![Screenshots]() ### Key Features * **Patient Charting:** Electronic medical records (EMR) with customizable templates, comprehensive charting tools, and integrated clinical decision support. * **Scheduling:** Online appointment scheduling, customizable appointment reminders, and patient wait time tracking. * **Billing and Coding:** Integrated billing and coding functionality, claims management, and revenue cycle reporting. * **Patient Portal:** Secure online access for patients to view medical records, schedule appointments, communicate with providers, and manage billing. * **Telehealth:** Integrated video conferencing capabilities for virtual patient visits. read more... * **Billing:** Review and process claims using claim managing tools. * **Eligibility Checker:** Automatically verify patients’ insurances before filing claims to help reduce administrative burdens. View eligibility responses sent by clearinghouses and update records to keep everyone on the same page. * **Patient Statements:** Create and gather statements using management tools. Export statements into PDFs or other supported file formats for quick access. Filter statements by patients, payers, locations or type of services. * **Eligibility Checker:** Automatically verify patients’ insurances before filing claims to help reduce administrative burdens. View eligibility responses sent by clearinghouses and update records to keep everyone on the same page. * **Patient Statements:** Create and gather statements using management tools. Export statements into PDFs or other supported file formats for quick access. Filter statements by patients, payers, locations or type of services. * **Revenue Cycle Management:** Automate menial tasks to help focus on follow-up processes. * **Financial Reporting:** Customize reports as per business needs. Export data into Excel or PDFs and evaluate them to streamline budgeting processes. * **Payment Portal:** Allow patients to pay securely via internet-enabled devices using credit cards from anywhere, at any time. * **Claim Scrubber:** Identify and resolve coding errors in real time. Edit codes according to NCCI, LCD or NCD standards to help generate accurate claims. Create dunning reports to track outstanding claims. * **Financial Reporting:** Customize reports as per business needs. Export data into Excel or PDFs and evaluate them to streamline budgeting processes. read more... ### Top Alternatives in EHR Software [ AdvancedMD ](https://www.selecthub.com/p/medical-software/advancedmd/) [ athenaOne ](https://www.selecthub.com/p/ehr-software/athenaone/) [ CareCloud Central ](https://www.selecthub.com/p/medical-practice-management-software/carecloud-central/) [ ChartLogic ](https://www.selecthub.com/p/ehr-software/chartlogic/) [ CureMD ](https://www.selecthub.com/p/ehr-software/curemd/) [ DrChrono ](https://www.selecthub.com/p/ehr-software/drchrono/) [ eClinicalWorks ](https://www.selecthub.com/p/ehr-software/eclinicalworks/) [ Elation Health ](https://www.selecthub.com/p/ehr-software/elation-health/) [ EpicCare ](https://www.selecthub.com/p/ehr-software/epiccare/) [ Intergy ](https://www.selecthub.com/p/ehr-software/intergy/) [ MEDITECH Expanse ](https://www.selecthub.com/p/ehr-software/meditech/) [ NextGen Enterprise ](https://www.selecthub.com/p/ehr-software/nextgen-enterprise/) [ Oracle Ambulatory EHR ](https://www.selecthub.com/p/ehr-software/oracle-ambulatory-ehr/) [ Praxis EMR ](https://www.selecthub.com/p/emr-software/praxis-emr/) [ Tebra EHR ](https://www.selecthub.com/p/ehr-software/tebra-ehr/) ### Related Categories athenahealth and DuxWare can also be found with other leading products in these categories: [ Clinical Decision Support Systems ](https://www.selecthub.com/c/clinical-decision-support-systems/) [ EMR Software ](https://www.selecthub.com/c/emr-software/) [ Medical Coding Software ](https://www.selecthub.com/c/medical-coding-software/) [ Patient Engagement Software ](https://www.selecthub.com/c/patient-engagement-software/) [ Pediatric Software ](https://www.selecthub.com/c/pediatric-ehr-software/) [ Telehealth Platforms ](https://www.selecthub.com/c/telehealth-platforms/) [ Telemedicine Software ](https://www.selecthub.com/c/telemedicine-software/) Show more [ Medical Billing Software ](https://www.selecthub.com/c/medical-billing-software/) [ Medical Practice Management Software ](https://www.selecthub.com/c/medical-practice-management-software/) Show more ### Head-to-Head Comparison ![athenahealth Software Tool]() ![CompuGroup Medical Software Tool]() [athenahealth VS CompuGroup Medical](https://www.selecthub.com/ehr-software/athenahealth-vs-compugroup-medical/) ![athenahealth Software Tool]() ![CureMD Software Tool]() [athenahealth VS CureMD](https://www.selecthub.com/ehr-software/athenahealth-vs-curemd/) ![athenahealth Software Tool]() ![eClinicalWorks Software Tool]() [athenahealth VS eClinicalWorks](https://www.selecthub.com/ehr-software/athenahealth-vs-eclinicalworks/) ![athenahealth Software Tool]() ![EpicCare Software Tool]() [athenahealth VS EpicCare](https://www.selecthub.com/ehr-software/athenahealth-vs-epiccare/) ![athenahealth Software Tool]() ![Intergy Software Tool]() [athenahealth VS Intergy](https://www.selecthub.com/ehr-software/athenahealth-vs-intergy/) ![athenahealth Software Tool]() ![Meditab Software Tool]() [athenahealth VS Meditab](https://www.selecthub.com/ehr-software/athenahealth-vs-meditab/) ![athenahealth Software Tool]() ![MEDITECH Expanse Software Tool]() [athenahealth VS MEDITECH Expanse](https://www.selecthub.com/ehr-software/athenahealth-vs-meditech/) ![athenahealth Software Tool]() ![NextGen Enterprise Software Tool]() [athenahealth VS NextGen Enterprise](https://www.selecthub.com/ehr-software/athenahealth-vs-nextgen-enterprise/) ![athenahealth Software Tool]() ![Oracle Ambulatory EHR Software Tool]() [athenahealth VS Oracle Ambulatory EHR](https://www.selecthub.com/ehr-software/athenahealth-vs-oracle-ambulatory-ehr/) ![athenahealth Software Tool]() ![Practice Fusion Software Tool]() [athenahealth VS Practice Fusion](https://www.selecthub.com/ehr-software/practice-fusion-vs-athenahealth/) ![athenahealth Software Tool]() ![Praxis EMR Software Tool]() [athenahealth VS Praxis EMR](https://www.selecthub.com/ehr-software/athenahealth-vs-praxis-emr/) ![athenahealth Software Tool]() ![Tebra EHR Software Tool]() [athenahealth VS Tebra EHR](https://www.selecthub.com/ehr-software/athenahealth-vs-tebra-ehr/) **About SelectHub (and our data)** We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies. WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more... ![SelectHub Products Reporting and Analytics]() [ Build Your Requirements](https://pmo.selecthub.com/emr-ehr-requirements-template-site-vers/) ![SelectHub Products Cost and Pricing Guide]() [ Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=EHR%20Software) **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. **Tier 2:** Supported with workarounds or add-ons that may require additional costs. Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 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