Medical Practice Management Software Comparison

SelectHub is real people helping you find the best Medical Practice Management software for your unique business needs while recognizing the true medical practice software solution leaders who help make your decisions possible.

Medical Practice Management Software Buyer's Guide

Last updated on August 9th, 2019

The Best Medical Practice Management Software is All About Centralization

Medical practitioners and staff want to spend their days healing the sick and the injured — not filling out forms, scheduling patients or worrying about billing. Medical practice management software (aka practice management or PM) is the foundation on which a successful medical practice is built. Without accurate billing, scheduling, reminders and outreach functionality, a healthcare facility cannot run at maximum efficiency or successfully treat a full population of patients. In the most recent iterations of practice management applications, vendors have expanded functionalities to offer a complete suite of everything a medical practice needs in a single system.

Executive Summary

  • Medical practice management software combines scheduling, charting and billing in a single interface
  • PM helps reduce physician burnout and manage population health
  • The basic features to look for in a PM solution are EHR/EMR integration, scheduling, billing and population health management
  • Choosing the right PM system for your practice involves requirements gathering, peer review, shortlisting and vetting

Benefits of Medical Practice Management Software

The best practice management software will help medical practices manage their time and patient flow in an orderly manner. By combining scheduling, charting and billing functionality, users don’t have to bounce between programs to perform necessary tasks. This not only improves efficiency — which equals money in your practice’s pocket — it also helps reduce burnout and frustration from users. When your practice staff is happy, they can do their job keeping your patient population healthy.

What is Population Health and Why Does it Matter to Practice Management?

Population health is an emerging concept wherein the care of patients is managed by a provider, group or health system in a more multi-faceted and comprehensive way. Commonly, population health is seen as managing patients outside of the clinical moments where they are present with a healthcare provider.

Compensation models from government (Medicare, Medicaid) and commercial payers are adapting to the population health model. The compensation for providers is now moving towards outcome-based and standards-based reporting on the management of patients, regardless of the number of times a patient has been seen. This is dynamically different from the traditional model of providers charging for each visit to a clinic by a patient regardless of their chronic disease or other identifying factors. With the growth of population health, new tools are required to ensure patient care is effectively coordinated and providers monitor quality and utilization benchmarks.

A new practice management application should be able to support population health activities and goals. PM systems offer a variety of tools and support to ensure patients are adequately identified, billed and scheduled for routine and acute moments of care.

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Medical Practice Management Implementation Goals

Goal 1

Move Away from Paper Records

The charting features of an EMR, EHR or PM offer a pretty simple goal: transfer from paper records to digital ones. This helps practices be more organized, as digital records can be searched and stored in a fraction of the space that paper files require. PMs are also more environmentally sustainable, as they don’t use paper. The best practice management systems improve the ability of your practice to communicate and integrate with other practices and hospitals, streamlining patient care across providers.

Goal 2

Improve Communication

Speaking of communicating with other practices, improving communication in the medical world is a huge bonus of practice management systems. The old joke that doctors have the worst handwriting of any profession is well known for a reason, and eliminating pharmacy errors and miscommunications due to illegible handwriting is just one of many medical practice management software benefits. PM solutions can also make it easier to communicate with other providers such as hospitals and specialty practices, offering a more complete understanding of a patient’s medical record.

Goal 3

Streamline Staff Workflows

Whether a patient is booking an appointment online or a physician is taking notes on an encounter, your practice staff shouldn’t have to bounce around between systems to get it done. Because EHRs and EMRs are somewhat notorious for integrating poorly with other systems, getting a practice management system that offers everything in one package can eliminate integration headaches.

Goal 4

Improve Patient Care

At the end of the day, patient care is the end-game for medical practices, and practice management helps achieve this in a variety of ways. PM systems help reduce wait times in the lobby and allow patients to schedule their own appointments online — and who doesn’t want to get in and out of the doctor’s office faster? Patients can also access their records via a patient portal, giving them insights into their treatment and forming a partnership between care providers and patients.
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Top Practice Management Software Features and Functionality

PM systems offer everything from basic clinical documentation to paperless check-in solutions. Because of the expansive breadth of offerings that now seem commonplace, clinical practices and providers in search of medical management software must evaluate these applications by identifying the key needs of their practice. Looking primarily at the core offerings of the application, such as the provider comfort, usability and reliability, you can select a system that is right for your unique practice.

Patient Scheduling Important to the selection of a new practice management application is the ability to accurately and adequately schedule, bill and identify patients who are covered by a contract with shared savings opportunities. This includes patients who are covered by government-subsidized health insurance (Medicare, Medicaid), those who have elected to purchase supplemental insurance (Medicare Advantage) as well as those who are on commercial insurance that has value-based care components.
Billing Modules Accurate billing features are a vital aspect of a practice management application. The International Classification of Diseases, version 10 (ICD-10) was rolled out in the United States in 2016, and it is imperative that your practice management systems support billing ICD-10 codes. More and more payers, including Medicare/Medicaid (CMS), are offering value/risk-based contracts that must meet specific requirements in order to be eligible for shared savings and enhanced payments.
EMR/EHR Integration Many PM systems are now offered by EMR companies. This offering of a unified solution provides one base for scheduling, coding, billing, clinical documentation, EMR functionality, registry creation and patient outreach. However, in many cases, a combined EMR/PM system may not be truly integrated because the original code base of the applications could have been produced by separate organizations and then merged through acquisition or strategic partnership. Providers must be thoughtful about which PM system they select and whether or not to choose a combined PM/EMR solution.
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Advanced Features of Practice Management Software

Increasingly, practice management applications have built out more capabilities focused on population health that aim to enhance a provider’s revenue and their ability to treat more patients successfully. As the US healthcare market pivots to a value-based payment model, in lieu of the traditional fee-for-service model, new opportunities are now available to ensure that revenue opportunities are maximized and the coordination of care for patients is shared both within and outside the confines of the physical clinical location.

Population Health Monitoring A new practice management application should be able to support population health activities and goals with a variety of tools and support to ensure patients are adequately identified, billed and scheduled for routine and acute moments of care.
Insurance Eligibility Verification In order to effectively decrease days in accounts receivable and improve cash flow, it is imperative that practices have the ability to verify a patient’s insurance eligibility before the patient is seen. practice management systems allow clinical staff to verify insurance eligibility for either a flat monthly fee or billed by transaction. Insurance eligibility checks should be completed in real time and the output should be easy to read and understand to ensure there is no ambiguity for reception or billing staff.
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The Software Selection Process

Finding the right PM application is driven by understanding the specific features that are required to ensure a clinic runs smoothly. There is no one-size-fits-all product, and choosing the best medical practice management software for your organization will require a combination of identifying your needs, seeking guidance from peers and shortlisting vendors.

Look to local organizations and groups that best represent similar interests like HIMSS, MGMA, AHIMA, or a specialty-specific local or regional organization to learn more about efficient PM applications. These organizations should offer relevant advice about how to maximize the efficiency of your processes, which may depend on your size, ownership makeup, specialty and other factors. Once specific areas of improvement have been identified, engage with the resources within the organization that are responsible for those areas. Begin by identifying goals for this technological and operational investment.

Properly structuring the selection process for an upgraded or new practice management system is important to keep priorities in line, timelines and budgetary constraints in check, and to ensure all important considerations are addressed during the process. Below are six steps to help you select the best medical practice software for your organization.

Step 1: Identify Key Stakeholders to the PM Selection Process

Medical practice management solutions are critical to practice operations and the financial success of the clinic. Moreover, there are significant aspects of risk and fraud that need to be considered. Due to the nature of this acquisition, it is imperative to identify key personnel from all areas of clinical and financial operations and include them in the vetting and decision-making process.

Step 2: Assess Existing Workflow and Revenue Cycle Features

The identified team for this project should prepare for the selection process by evaluating, assessing and studying the current workflow and revenue cycle process for the clinic. Understand the features and functionality that are currently in use, the processes that appear outdated or inefficient, and the areas that could benefit from automation or attention.

Record and understand all current practice management expenses. How much does it currently cost to code, bill, adjudicate and report on expenses and overhead? What do you pay for scheduling software, coding/billing software, and personnel? And, what metrics are being used to effectively evaluate the success and efficiency of current practices?

Step 3: Identify Desirable Features

After evaluating the workflow and current operations, determine if there are completely new functionality or feature sets that would be of interest or value to your operations. Most likely, new PM applications are available with a host of new and different features than what is currently in use today at your location(s). Without consideration of vendor, identify the features that are of interest to you. Remember to consider other resources and personnel as well, including the patient, as to what would make the experience of engaging with the clinic most valuable. Consider hosting a brainstorming session and identify ways to engage your entire staff to gain a wide variety of perspectives into what works and what doesn’t.

Step 4: Identify and Compare PM Systems

Identifying potential PM partners can be accomplished in a number of ways. Depending on your organization’s relationship to complementary or community resources, it may be most beneficial to catalog the vendors and products currently in use by your peers and identify the most highly respected and successful PM systems in use in your networks. As well, issuing a Request-for-Proposal (RFP) will garner attention from interested vendors to submit their bids and information regarding products that could suit your needs.

It is important to include all of the identified needs from Stage 3 as part of any RFP you publish. It is also worthwhile to ask your shortlisted vendors for a trial or demo to preview the software functionality for yourself and have your staff take it on a test run. If the system can’t perform the tasks you need it to during the demo, you can be fairly certain it won’t be the right solution for your practice.

Step 5: Compare a list of Medical Practice Management Software Vendors and Conduct Demonstrations and Site Visits

Create a formal RFP that outlines your specific requirements for a new PM solution. Include specific information vendors will need from your practice that reflects the workflow you currently or ideally would like to create. Require vendors to detail the functionalities and features of their product in direct support of the ideal workflow and to include pricing information. Also, request to see examples of the vendor’s work and a list of at least three references that you can call. Do additional research on these firms’ reputations and ability to deliver their work on time, within budget and as promised.

Step 6: Final Selection and Contracting

After a thorough review of all supporting documentation from the vendors, weigh each product's system features vs costs and make a selection that will yield the most benefits. Make sure your contract with the selected vendor is thoroughly vetted by a legal team to protect you and ensure the product will be delivered as intended. Then, begin to implement the new system with a thorough plan for employee training and reap the rewards of improved efficiency and functionality.

Medical Practice Management Software Report

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Final Thoughts

The process can seem daunting, but getting the right all-in-one practice management tool is a crucial step in making your practice the best it can be. This medical practice management software comparison can be used as a jumping-off point to guide your decision-making. And don’t forget that although patient care is the ultimate goal of medical practices, it isn’t always the utmost concern of medical software vendors. Bringing the search back to the core goal of improving your patient care will help keep you headed in the right direction!

57 Products found for

Medical Practice Management Software

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EHRYourWay

User Satisfaction:
100%

EHR Your Way serves practices and hospitals of any size and can be tailored to fit any general or specific need. It’s full-spectrum, covering practice needs from EHR charting to practice management for professionals working in the behavioral and physical health fields.

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DrChrono

User Satisfaction:
84%

DrChrono EHR is software for essentially all medical practices, from smaller ambulatory clinics to larger hospital organizations and enterprises. Includes configurable medical forms, e-prescribing, scheduling tools and more with access to over 40,000 labs.Health facilities use this software solution to manage every aspect of their patient intake, from patient check-ins and clinical charting to billing and revenue management. In turn, these organizations are able to streamline day-to-day operations and focus more time and energy dealing with patients.

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Azalea

User Satisfaction:
82%

Azalea health is used by a variety of health organizations, from ambulatory clinics and rural health facilities to larger hospitals and health systems. It is used to streamline operations and increase the quality of care provided while raising revenue as well.This is used by health professionals to deal with scheduling, remote treatment, patient communication and more. Its interface is intuitive and easy to navigate, allowing physicians to access everything they need with just one simple screen.

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PracticeSuite

User Satisfaction:
97%

Practice Managers and Medical Billing Company owners are consistently surprised by their PracticeSuite experience - great software at a great price! Tackle all aspects of revenue management from flexible appointment scheduling, to patient self-pay, to complicated insurance billing and denial management. Leverage advanced reporting and dashboards to monitor and improve financial performance.

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Centricity EMR

User Satisfaction:
93%

Centricity is a software solution by Virence Health designed for ambulatory medical practices. Aims to yield health care that is personalized to each patient’s needs in order to provide more quality treatment and better patient outcomes.A variety of ambulatory clinics use the Centricity practice solution to streamline day-to-day operations and increase revenue. Supported specialties include breast health, cardiology, neurology, ICU, oncology, electrophysiology and more.

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Valant

User Satisfaction:
90%

Valant is designed specifically for mental health practices to help manage operations and streamline workflow. Behavioral health clinics, agencies and clinicians use it to help provide greater quality care and improve outcomes.Healthcare professionals use this to increase their productivity and efficiency, saving time without sacrificing quality treatment. It automates tasks and provides physicians with analytics and insights in real time with the click of a button.

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InSync

User Satisfaction:
88%

InSync is used by ambulatory health organizations of all sizes, from smaller clinics to larger, multi-location facilities. A variety of medical specialty practices use this to streamline their operations, such as behavioral health, substance abuse, OB/GYN, pediatrics, physical therapy and more.Health professionals use it to speed up the process of charting and documenting patient information while ensuring such data is accurate and up-to-date. It allows physicians to increase the number of patients they are able to treat per day without sacrificing quality care in the process.

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athenaHealth

User Satisfaction:
87%

AthenaHealth is a set of software solutions designed for healthcare organizations to improve workflow and increase the quality of care they provide. A number of medical facilities use these to help with scheduling, billing, revenue management and more. These allow clinicians and other health providers to focus primarily on patient care and treatment without compromising clinical efficiency or productivity. Patients can use them to communicate with their physicians and take more control over their care.

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AdvancedMD EHR

User Satisfaction:
76%

AdvancedMD EHR is built to be cloud-based and integrated for advanced medical note-taking. It’s flexible, feature-packed and suitable for practices of any size or scope. It’s intended for use on-the-go, on tablets or phones, but can easily be installed on any desktop environment. An organization utilizing it can increase practice traffic and generate more revenue without having to sacrifice the quality of care.

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ChartLogic PM

User Satisfaction:
n/a

ChartLogic Practice Management (PM) delivers everything you need to accurately and efficiently manage administrative and financial tasks, including registration and scheduling; eligibility and verification; claims, billings and collections; user dashboards and reports. ChartLogic PM automates a variety of routine tasks, and alerts you to probable errors. We provide hundreds of specialty-specific templates, patient education materials, and pre-configured superbills, all of which you can tailor to meet your needs.NEW: Connect Patient PortalOn any device or browser, easily engage with your patients through a convenient portal to improve the overall patient experience and quality of care.

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ChartLogic RCM

User Satisfaction:
n/a

ChartLogic Billing Revenue Cycle Management services use accurate billing practices to increase financial performance.ChartLogic’s Medical Billing Services takes the billing burden off the medical office, liberating providers and staff to concentrate on patient care. Our combination of expertise and leading-edge technology improves your performance without increasing costs, saving money for patient care.NEW: Connect Patient PortalOn any device or browser, easily engage with your patients through a convenient portal to improve the overall patient experience and quality of care.

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CareCloud Central

User Satisfaction:
n/a

CareCloud Central is software used by health organizations to track, manage and optimize financial as well as administrative processes. Medical practices of all sizes use this solution to manage their workflows and optimize the completion of daily tasks. It handles a variety of common and time-consuming tasks to save physicians time and money. By streamlining these operations, health facilities are able to increase their daily traffic while providing greater care and a better patient experience.

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AdvancedMD

User Satisfaction:
n/a

AdvancedMD is a set of software solutions designed primarily for medical practices and other health organizations. A wide variety of healthcare facilities use these solutions to manage appointments, view patient information, automate billing and manage finances. Can be tailored to individual practices, giving providers an easy-to-use interface and ensuring success. Organizations using these solutions are able to increase their overall traffic and revenue without sacrificing the quality of care provided.

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Kareo Billing

User Satisfaction:
n/a

Kareo Billing is a software system designed for independent practices and medical specialties. Health organizations use this particular solution to help build relationships with patients while providing the highest quality of care.A wide range of specialty clinics use this system to handle daily operations such as scheduling, managing claims, billing and payment, revenue management, and more. Over 60 million secure patient records are currently managed using this platform, and that number is growing.

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Centricity Practice Solution

User Satisfaction:
n/a

Centricity Practice Solution is a highly usable and exceptionally customizable solution for ambulatory practices. The Centricity EMR module enables you to practice medicine your own way and helps you tackle industry change head on. Put the power of Centricity technology, along with the exceptional service from Quatris Healthco, to work for your practice today.On its own, or paired with Centricity Practice Management, Centricity EMR is a powerful solution for your practice.

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AdvancedScheduling

User Satisfaction:
n/a

Because we know you have more important things to do than flip through a calendar. AdvancedScheduling helps speed up processes with recurring appointment, waitlist management, room tracking appointment reminder tools. A faster front desk lets your front office team focus on checking in patients, collecting copays scheduling your clinicians facility to full capacity.

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AdvancedMD Billing

User Satisfaction:
n/a

Drive revenue with ease. AdvancedBilling features all the tools you need to manage your A/R and claims processes in one convenient database. The robust clearinghouse automates manual processes, auto-generated worklists improve productivity expedite reimbursements automatic claims scrubbing gets you an almost-100% first-pass claim acceptance rate. This software is just as powerful as what our 500+ billing service partners use.

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Harmony Medical

User Satisfaction:
n/a

Streamline your practice to improve bottom line results.Whether you’re a solo practitioner or part of a larger health system or physician network, Harmony can tailor a complete practice management solution to streamline your day-to-day operations. We will train your staff on our software, serve as a comprehensive practice consultant, and negotiate contracts with insurers.

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Interactant

User Satisfaction:
n/a

Interactant EMR is a robust, web-based electronic medical records solution that’s easy-to-use, offers unparalleled value in delivering improved quality and safety of care, and provides more accurate and comprehensive healthcare information electronically. It eases the burden of documentation, reduces medical errors, and promotes quality outcomes of care. Interactant EMR extends functionality and value beyond basic EMR including computerized physician order entry (CPOE), online medication administration records, and pharmacy integration. These capabilities lead to better coordinated care across disciplines. It helps verify medications and dosages for accurate dispensing, provides automatic alerts for drug interactions, and gives real-time mobile access to clinical information.

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CentralReach

User Satisfaction:
n/a

CentralReach is a leading provider of EHR and practice management solutions that enable applied behavior analysis (ABA) clinicians and educators to produce superior outcomes for people with autism. The company is revolutionizing the ABA space with cutting-edge solutions including precision teaching, clinical data collection, scheduling, billing, and learning management. Trusted by more than 50,000 clinicians and educators, CentralReach is committed to the ABA community.

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Veracity

User Satisfaction:
n/a

All in one cloud based solution! We offer EHR, Practice Management, Billing Solution, Patient Portal and Self Check-In Kiosk. We also have our own Clearinghouse, with unlimited claim submission, and automatic eligibility checking. Billing Service available, if desired. Enabled for EPCS, MACRA/MIPS, patient payments on line, and much more! Everything you need in one fully-integrated package!

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eClinicalWorks

User Satisfaction:
71%

Serving nearly one million medical professionals around the globe, eClinicalWorks is a popular EHR system with solutions for clinical documentation, practice management, patient engagement and more. Medical practices rely on eClinicalWorks to help perform tasks like scheduling, revenue management, and data analytics.Like similar software, eClinicalWorks offers medical charting and documentation to eliminate the need for hand-written documentation. Healthcare organizations are using eClinicalWorks to increase their revenue as well as their quality of treatment and service.

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CureMD

User Satisfaction:
68%

CureMD handles a number of a healthcare facility’s administrative and clinical tasks, from appointment scheduling and patient documentation all the way through the billing and payment process. This cloud-based EHR solution is suitable for a variety of healthcare organizations and specialties of all sizes.With CureMD EMR, your health facility can easily access and update a patient’s medical information as well as automate repetitive, time-consuming tasks. All of this works to help a healthcare facility increase revenue while providing more quality health care.

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CureMD

User Satisfaction:
68%

CureMD EMR supports each clinical consultation, and much more. This electronic medical record system helped with medical billing, charting, and other aspects of both clinical care and practice administration.

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Allscripts

User Satisfaction:
61%

Allscripts is a practice management solution for healthcare organizations of nearly every size and specialty, from smaller, ambulatory practices to larger hospital systems with multiple departments. Health facilities use Allscripts to help with clerical and administrative work as well as the day-to-day operations.Health organizations using Allscripts have noticed an increase in their revenue and traffic. Staff can use Allscripts to manage appointments, schedule staff, and manage billing and payment information. Patient information such as demographics, appointment history and patient notes can also be accessed online.

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Praxis EMR

User Satisfaction:
100%

When it comes to medical treatment, no two doctors are exactly alike. Praxis EMR focuses on this concept to provide a solution that can learn from its users, allowing each physician to practice medicine uniquely and in a way that makes sense to them personally. While many other systems swear by templates, Praxis is quite the opposite. The company embodies the idea that templates are a waste of time and only lead to more mistakes. This is why the program uses artificial intelligence to learn from users. This allows physicians to practice with their unique needs at top of mind rather than limiting their expertise to what’s included in a built-in template. For this reason, the system has consistently been a market leader when it comes to EHR user satisfaction.

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athenaCollector

User Satisfaction:
86%

AthenaCollector is designed to help health organizations manage their billing processes, helping them collect money they are owed in a timely fashion. It’s used to help with claims management, revenue cycles, scheduling and more. Serving over 120,000 providers, it connects physicians and gives transparent insights into performance and other data points.

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Prime Suite

User Satisfaction:
81%

Innovative, functional and easy to use: it’s time to experience PrimeSUITE®, the integrated electronic health record (EHR) and practice management solution from Greenway Health™. Certified for meaningful use Stage 2 and prevalidated for patient-centered medical home (PCMH), PrimeSUITE offers better solutions for organizations of all sizes.

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eMDs

User Satisfaction:
70%

e-MDs Cloud Solutions is the answer for clinicians who need the latest technology coupled with extreme high usability to help them cope with a changing, increasingly complex medical practice environment. Cloud Solutions is written from the ground up as a true browser-based Electronic Health Record (EHR). Created by a company founded and lead by a doctor, the result is a true physician’s EHR that models the excellence of e-MDs 16 years of market experience, and the advantage of the input of thousands of physicians

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NextGen Office

User Satisfaction:
n/a

NextGen Office, formerly known as MediTouch, is a set of cloud-based software solutions developed primarily for smaller, independent medical practices. Health facilities use this to provide higher quality care while creating a better experience for both the patient and provider. It includes customization features, mobile apps, drag-and-drop scheduling, revenue management and more. Patients can schedule appointments, receive alerts and notifications and make payments all online.

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PrognoCIS

User Satisfaction:
n/a

PrognoCIS Practice Management Software help you quickly identify and confirm patient insurance benefit eligibility level and copay, work with many different - clearinghouses, efficiently manage your accounting books, and to easily reconcile patient accounting and insurance billing. It is ICD-10 compliant and Meaningful Use certified.

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MedicsPremier

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Getting paid may not be everything, but it’s close. MedicsPremier enables that with a remarkable 99% success rate on first-attempt clearinghouse claims as reported by Emdeon. Add to that its CPT / DG linking, Auto-Eligibility Checking and Auto-Modifiers, patient / provider credentialing, copayment displays, and more, MedicsPremier really is the system that gets you paid!

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CareLogic

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CareLogic is a comprehensive, integrated and intuitive solution designed exclusively for behavioral health and human services. With CareLogic organizations streamline business processes, ensuring that real-time data automatically flows between the electronic client record, billing engine, quality improvement, reporting, and administrative dashboards.

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Cerner Practice Management

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Cerner Ambulatory Practice Management solutions simplify and streamline your front-and back-office tasks that lead to faster reimbursement.

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ECLIPSE Practice Management Software

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ECLIPSE® is a practice management software used by over 7,000 Chiropractic, Physical Therapy, and Medical practices across the United States. ECLIPSE® has been the leader in chiropractic software technology since 1985 and has routinely topped multiple independent surveys by state associations in the past few years. Which is what you might expect from the company that created the “zero-in” user interface, invented case management, first integrated SOAP billing, introduced the very first Windows software for healthcare providers, and developed Real Time Data Flow to eliminate competition for a patient's chart in your office.

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NextGen Practice Management

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NextGen Healthcare provides practice management solutions that support a patient-centric revenue cycle, enabling practices of all sizes to succeed in today's complex healthcare climate. Our real-time clinical and administrative workflows help reduce physician burnout and achieve value-based reimbursement goals. Available on any device or platform, our powerful functionality helps automate registration, appointments, medical billing, claims processing, and reporting.

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Pricing & Cost Guide for Medical Practice Management Software

See the Price/User for the top Medical Practice Management Software… plus the most important considerations and questions to ask when shopping for Medical Practice Management Software

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