What is Demandforce?
Industry Specialties: Medical, Automotive, Beauty
Demandforce offers automated marketing tailored for the medical industry and helps with various organizational tasks such as operations and communications. It provides client management, billings, secure messaging, patient consultation via video conferencing and more.
In collaboration with WebMD, it extends daily useful information for medical assistance. Leveraging it lets users automate reminders, handle reputation management and drive client retention with email marketing.
Product Screenshots and Videos
Benefits and Insights
Why use Demandforce?
Key differentiators & advantages of Demandforce
- WebMD Enhanced: Easily list medical professionals, helping them appear in search results. Automatically scan, locate and claim an existing business for local searches as well.
- Local Listing: Automatically add the business to the small business directory, increasing visibility for local customers who are looking for services.
- Two-Way Texting: Offer more accessible support via chat and reduce call support costs. The suggested text assistance and automation further adds to efficiency and response rates.
- Online Presence: Automatically post customer reviews to high-traffic websites to improve brand visibility.
- Competitor Dashboard: Upscale performance by comparing business rankings to competitor reviews, ratings and promotional campaigns.
- Reviews: Send automated review requests to customers, publish to top sites and receive alerts when reviews go live. Offers a customized reply feature for each published review.
Extends marketing solutions to various small size businesses in niches such as veterinary, dermatology, chiropractic, vision care, dental and medical. Also serves automotive and spa and salon customers.
- Customized Communication: Offers fully customizable, industry-specific email templates, offers and newsletters. Two-way texts support connecting with customers for queries, appointment status and follow-ups.
- Campaign Management: Provides advanced segmentation, unique filters, performance reports and insights to build communication strategies.
- Listing Management: Integrates with up to 150 top listing sites based on requirements. Real-time updates and voice search compatibility increase the chances of appearing in search results. Supports free promotion as well.
- Reputation Management: Offers complete control and automation for review capturing and redirection, along with real-time alerts. Reviews can be compared to competitor reviews to upgrade customer services.
- Client Retention: Extends customer retention services through flexible email, text and voice reminders. Fallback reminders and automated recall reduce the number of follow-ups or reminder messages. Integrates with existing scheduling software to manage requests and appointments in one place.
- Mobile App: Provides convenient digital check-ins, virtual wait lists and notifications to customers.
- Metrics Management: Track, measure and analyze marketing performance with real-time insights all through one dashboard. Monitor campaign statistics, online reputation and booking insights, and call tracking functionality.
- Automation: Streamlines customer communication such as texts, appointment requests and confirmations, as well as sends instant desktop notifications.
User feedback indicates the following limitations at the time of this review:
- Doesn’t reflect opt-out data.
- Outdated email templates.
- Billing functionality isn’t user-friendly.
- Lacks adept customer service.
Available from Monday to Friday, 6 a.m. to 5 p.m. PST.
mail_outlineEmail: Not mentioned.
phonePhone: (800) 220-1136.
schoolTraining: The help center on the website offers a range of materials such as articles, templates, issue guidelines, policies, surveys and more.
local_offerTickets: Can be raised through the contact page of the website or via live chat.