[Home](https://www.selecthub.com/) \> [Long Term Care](https://www.selecthub.com/category/long-term-care/) \> [Long Term Care Software](https://www.selecthub.com/c/long-term-care-software/) \> [PointClickCare](https://www.selecthub.com/p/long-term-care-software/pointclickcare/) \> PointClickCare vs American HealthTech 

# PointClickCare vs American HealthTech 

Last Updated: July 20th, 2026 

Our analysts compared [PointClickCare](https://www.selecthub.com/p/long-term-care-software/pointclickcare/) vs [American HealthTech](https://www.selecthub.com/p/long-term-care-software/american-healthtech/) based on data from our 400+ point analysis of [Long Term Care Software](https://www.selecthub.com/c/long-term-care-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=Long Term Care Software&cta=long-term-care-software). 

[Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Analyst Ratings](#analyst-rating-section) [Comparison Charts](#product-comparison-charts) [Screenshots](#product-screenshots) 

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[![PointClickCare Software Tool](https://cdn.selecthub.com/products/e5a90182cc81e12ab5e72d66e0b46fe3-8f166aeaaa6b10252a44e88786334904/resources/normal/logo.png?1722372310)](https://www.selecthub.com/p/long-term-care-software/pointclickcare/)

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[![American HealthTech Software Tool](https://cdn.selecthub.com/products/7648557e5c7f1ecd407347dde3bd9927-1720101edd75fdd9379af430e7073e03/resources/normal/logo.png?1693319232)](https://www.selecthub.com/p/long-term-care-software/american-healthtech/)

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Long+Term+Care+Software&product%5Fname=PointClickCare&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fe5a90182cc81e12ab5e72d66e0b46fe3-8f166aeaaa6b10252a44e88786334904%2Fresources%2Fnormal%2Flogo.png%3F1722372310) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Long+Term+Care+Software&product%5Fname=PointClickCare&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fe5a90182cc81e12ab5e72d66e0b46fe3-8f166aeaaa6b10252a44e88786334904%2Fresources%2Fnormal%2Flogo.png%3F1722372310) [Request Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Long+Term+Care+Software&product%5Fname=PointClickCare&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fe5a90182cc81e12ab5e72d66e0b46fe3-8f166aeaaa6b10252a44e88786334904%2Fresources%2Fnormal%2Flogo.png%3F1722372310&price=3) [Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Long+Term+Care+Software&product%5Fname=PointClickCare&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fe5a90182cc81e12ab5e72d66e0b46fe3-8f166aeaaa6b10252a44e88786334904%2Fresources%2Fnormal%2Flogo.png%3F1722372310&price=3) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Long+Term+Care+Software&product%5Fname=American%2BHealthTech&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F7648557e5c7f1ecd407347dde3bd9927-1720101edd75fdd9379af430e7073e03%2Fresources%2Fnormal%2Flogo.png%3F1693319232) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Long+Term+Care+Software&product%5Fname=American%2BHealthTech&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F7648557e5c7f1ecd407347dde3bd9927-1720101edd75fdd9379af430e7073e03%2Fresources%2Fnormal%2Flogo.png%3F1693319232) [Request Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Long+Term+Care+Software&product%5Fname=American%2BHealthTech&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F7648557e5c7f1ecd407347dde3bd9927-1720101edd75fdd9379af430e7073e03%2Fresources%2Fnormal%2Flogo.png%3F1693319232&price=3) [Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Long+Term+Care+Software&product%5Fname=American%2BHealthTech&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F7648557e5c7f1ecd407347dde3bd9927-1720101edd75fdd9379af430e7073e03%2Fresources%2Fnormal%2Flogo.png%3F1693319232&price=3) 

### Products Insights 

Overall Rating Comparison 

[ Analyst Rating PointClickCare - Analyst Score: 87 out of 100 87 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (53 Reviews) ](#user-sentiment-section) 

[ Analyst Rating American HealthTech - Analyst Score: 77 out of 100 77 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Poor User Sentiment](https://www.selecthub.com/display/images/scores/poor.svg) (9 Reviews) ](#user-sentiment-section) 

Price Starts From 

Custom Quote 

i 

Free Trial is unavailable → 

Custom Quote 

i 

Free Trial is unavailable → 

Pros 

What we like about PointClickCare and American HealthTech: 

* Users find the interface easy to use, with color-coded patient bars that help with prioritization.
* Brings EHR, CRM, billing, point of care, accounting and scheduling together in one place.
* Companion mobile app gives staff prioritized task lists, med pass and point-of-care documentation on the go.
* Batch eligibility verification checks insurance coverage for many patients at once to catch gaps early.

* Users describe the interface as straightforward and approachable for staff who aren't tech-savvy.
* Covers resident care, billing, reporting, staff management and compliance in one long-term care system.
* Connects with other healthcare systems, which helps larger facilities fit it into an existing stack.
* Automates routine manual tasks, freeing staff time for resident care and reducing data entry errors.

Cons 

What we dislike about PointClickCare and American HealthTech: 

* Users report that setup and implementation can be complex and time-consuming before things settle.
* Customer support is slow to respond, pushing users toward the Pulse community for answers.
* The software runs into occasional lags and errors and needs strong internet to perform well.
* Add-on modules and pharmacy integrations can raise the total cost of ownership over time.

* Users find the platform rigid, which can cause friction for facilities with unique workflows.
* The interface gets cumbersome as you dig in, creating a steep learning curve for staff.
* Customer support has been slow or unhelpful when users need urgent technical assistance.
* The mobile app lacks the full functionality of the desktop version, limiting use for staff on the go.

### Our Review 

**Bottom line:** PointClickCare and American HealthTech both target long-term and post-acute care, but PointClickCare is the stronger pick if you want one platform that handles clinical, financial and CRM work without leaning on a separate desktop setup. American HealthTech fits better when you already have IT staff who can support a more rigid system at a larger facility.

PointClickCare puts scheduling, EHR, CRM, billing, point of care and accounting under one roof. Users say it's easy to learn once you're in, and the Companion mobile app gives clinicians real access to task lists, med pass and documentation away from a desk. That breadth is the main reason most buyers shortlist it.

American HealthTech covers similar long-term care ground with charting, claims, EMR/EHR and resident records, and it connects with other healthcare systems. The catch is the experience. Users find the interface complex, the learning curve steep, and the mobile app thinner than the desktop version.

Pricing is quote-based for both products, so you'll need to talk to sales for a real number. With PointClickCare, factor in extra modules and pharmacy integrations that users say push costs up. American HealthTech doesn't publish a price either, and total cost will depend on facility size and modules.

Pick PointClickCare if you want a broad, mobile-friendly platform and you're willing to plan for a heavier implementation. Pick American HealthTech if you run a larger facility with IT support and value its tie-in to other healthcare systems more than a polished interface.

### Analyst Rating Summary 

Overall Scores 

Based on the research and analysis by SelectHub's team of research analysts, PointClickCare has an analyst rating of 87\. By comparison American HealthTech has an analyst rating of 77\. 

PointClickCare - Analyst Score: 87 out of 100 87 

American HealthTech - Analyst Score: 77 out of 100 77 

Features Comparison 

**Customer Relationship Management (CRM)**  
Manage all resident and family communications seamlessly, tracking every interaction from initial inquiry through ongoing care to ensure everyone stays connected and informed effortlessly. 

97 

75 

**Long Term Care Billing**  
Generate accurate, compliant invoices automatically for residents and payers, simplifying complex billing cycles and ensuring timely reimbursements without the usual administrative headaches. 

92 

86 

**Mobile Capabilities**  
Access essential resident data, complete documentation, and update care plans from any device, allowing your staff to work efficiently right where the care is happening. 

64 

27 

[Show More](#) [Show More](https://pmo.selecthub.com/customize-data/?category=Long Term Care Software) 

Strengths 

The best features of PointClickCare and American HealthTech as judged by user reviews and analyst validation. 

Customer Relationship Management (CRM)

Resident Care

Long Term Care Billing

Platform Capabilities

Long Term Care Billing

Resident Care

### Analyst Ratings for Functional Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=Long Term Care Software) 

How PointClickCare and American HealthTech compare against the top 5 functional requirements as defined by SelectHub project data. 

PointClickCare American HealthTech 

\+ Add Product [\+ Add Product](https://pmo.selecthub.com/customize-data/?category=Long Term Care Software) 

Customer Relationship Management (CRM) Long Term Care Billing Mobile Capabilities Resident Care Scheduling 97 92 64 95 75 75 86 27 86 75 0 25 50 75 100 

Implementation Level of Effort Estimation 

**Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) 

**Tier 2:** Supported with workarounds or add-ons that may require additional costs. 

**Tier 3:** Requires partner integrations or custom development that is often at an additional cost. 

**Customer Relationship Management (CRM)**   
Manage all resident and family communications seamlessly, tracking every interaction from initial inquiry through ongoing care to ensure everyone stays connected and informed effortlessly. 

83%

0%

17%

67%

0%

33%

**Long Term Care Billing**   
Generate accurate, compliant invoices automatically for residents and payers, simplifying complex billing cycles and ensuring timely reimbursements without the usual administrative headaches. 

92%

0%

8%

85%

0%

15%

**Mobile Capabilities**   
Access essential resident data, complete documentation, and update care plans from any device, allowing your staff to work efficiently right where the care is happening. 

60%

0%

40%

20%

0%

80%

**Resident Care**   
Document personalized resident activities, monitor vital signs, and update care instructions in real time, giving your team a complete, up-to-the-minute view of everyone's health and needs. 

93%

0%

7%

86%

0%

14%

**Scheduling**   
Optimize staff assignments based on resident needs and availability, filling shifts quickly while reducing overtime and ensuring consistent, high-quality care coverage around the clock. 

50%

0%

50%

67%

0%

33%

**Customize This Data For Your Unique Needs**and compare feature capabilities head-to-head [CUSTOMIZE NOW](#) [CUSTOMIZE NOW](https://pmo.selecthub.com/customize-data/?category=Long Term Care Software) 

### Analyst Ratings for Technical Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=Long Term Care Software) 

Implementation Level of Effort Estimation 

**Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) 

**Tier 2:** Supported with workarounds or add-ons that may require additional costs. 

**Tier 3:** Requires partner integrations or custom development that is often at an additional cost. 

**Integrations And Extensibility**   
Connect effortlessly with your current pharmacy, lab, and existing financial systems, eliminating manual data entry and ensuring seamless, automated information flow across your entire operation. 

80%

0%

20%

53%

0%

47%

**Platform Capabilities**   
Count on secure, reliable performance with automatic updates, ensuring your software is always running smoothly and offering the highest level of data protection and privacy. 

81%

0%

19%

88%

0%

12%

**Requirements Summary**Of typical requirements, 82% are fully supported out of the box by PointClickCare including Resident Care, Long Term Care Billing and Customer Relationship Management (CRM). American HealthTech supports 74.2% and excels at Platform Capabilities, Resident Care and Long Term Care Billing. PointClickCare has an analyst rating of 87 and a user sentiment rating of 'great' based on 53 reviews, while American HealthTech has an analyst rating of 77 and a user sentiment rating of 'poor' based on 9 reviews. 

### User Sentiment Summary 

PointClickCare has a user sentiment rating of 88 based on 53 reviews. American HealthTech has a user sentiment rating of 53 based on 9 reviews. 

![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 53 reviews 

![Poor User Sentiment](https://www.selecthub.com/display/images/scores/poor.svg) 9 reviews 

Synopsis 

Evaluating all review platforms, our market analysts have compiled the following user sentiment data. 

88% 

of users recommend this product

PointClickCare has a 'great' User Satisfaction Rating of 88% when considering 53 user reviews from 4 recognized software review sites. 

53% 

of users recommend this product

American HealthTech has a 'poor' User Satisfaction Rating of 53% when considering 9 user reviews from 2 recognized software review sites. 

User Review Scores 

**FinancesOnline** 

**4.3** (14) 

n/a 

**G2.com, Inc** 

**4.3** (32) 

**3.8** (2) 

**Capterra Inc** 

**5.0** (5) 

**2.3** (7) 

**TrustRadius** 

**5.0** (2) 

n/a 

### Product Assistance 

Training Resources 

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

Support 

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

### Product Basics 

Company Size 

i 

Small

Medium

Large

Small

Medium

Large

Platforms Supported 

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Deployment Supported 

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Comparison of Top Alternatives 

[PointClickCare Alternatives ](https://www.selecthub.com/long-term-care-software/pointclickcare/alternatives/) 

[American HealthTech Alternatives ](https://www.selecthub.com/long-term-care-software/american-healthtech/alternatives/) 

### Screenshots 

![Screenshots]()![Screenshots]()![Screenshots]() 

![Screenshots]()![Screenshots]()![Screenshots]() 

### Key Features 

* **Scheduling** – A configurable calendar shows all staff and patient schedules, and a drag-and-drop tool with filters makes shifting appointments quick.
* **Companion mobile app** – Gives staff prioritized task lists, med pass and point-of-care documentation, plus the ability to capture and bill unscheduled services remotely.
* **CRM and referrals** – Handles admissions, referral source tracking and marketing campaigns with embedded reporting so you can focus on high-value sources.
* **Eligibility verification** – Checks patient insurance coverage electronically in batches and uses historical data to help screen for the right patient mix.
* **Medication management** – Covers prescribing, dispensing, administration and Med Pass in one workflow, with pharmacy integrations for e-prescribing and refills.

* **Charting** – Pulls up clinical documentation, physician notes and staff notes remotely, though users say the interface can feel heavy compared to newer tools.
* **Mobile access** – A mobile app is available, but users report it lacks the full functionality of the desktop version, which limits its use for staff on the go.
* **Claims management** – Accepts, processes and sends claims directly to insurers with online forms to speed up the back-and-forth.
* **EMR and EHR** – Digitizes patient files so physicians and staff can exchange records quickly across departments.
* **Incident management** – Lets you plan ahead for sudden events that could disrupt care delivery in the facility.

### Top Alternatives in Long Term Care Software 

[  AL Advantage ](https://www.selecthub.com/p/senior-living-software/al-advantage/) [  ALIS ](https://www.selecthub.com/p/senior-living-software/alis/) [  American HealthTech ](https://www.selecthub.com/p/long-term-care-software/american-healthtech/) [  Cantata Health Solutions ](https://www.selecthub.com/p/mental-health-software/cantata-health-solutions/) [  Carecenta ](https://www.selecthub.com/p/home-care-software/carecenta/) [  Caremerge ](https://www.selecthub.com/p/senior-living-software/caremerge/) [  ECP ](https://www.selecthub.com/p/senior-living-software/ecp-emar/) [  Eldermark ](https://www.selecthub.com/p/senior-living-software/eldermark/) [  EpicCare ](https://www.selecthub.com/p/ehr-software/epiccare/) [  MatrixCare ](https://www.selecthub.com/p/home-health-software/matrixcare/) 

### Head-to-Head Comparison 

![PointClickCare Software Tool]() 

![American HealthTech Software Tool]() 

[PointClickCare VS American HealthTech](https://www.selecthub.com/long-term-care-software/pointclickcare-vs-american-healthtech/) 

![PointClickCare Software Tool]() 

![HealthStream Quality Manager Software Tool]() 

[PointClickCare VS HealthStream Quality Manager](https://www.selecthub.com/long-term-care-software/pointclickcare-vs-healthstream-quality-manager/) 

![PointClickCare Software Tool]() 

![Oracle Health Long-Term Care Software Tool]() 

[PointClickCare VS Oracle Health Long-Term Care](https://www.selecthub.com/long-term-care-software/pointclickcare-vs-oracle-health-long-term-care/) 

**About SelectHub (and our data)** 

We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies.

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

![SelectHub Products Reporting and Analytics]() 

[Build Your Requirements](https://pmo.selecthub.com/ltcs-software-requirements-onsite/)

![SelectHub Products Cost and Pricing Guide]() 

[Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=Long%20Term%20Care%20Software)

**Tier 1:**  
Fully/moderately supported out-of-the-box allowing for quick and easy deployment.  
Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. 

**Tier 2:**  
Supported with workarounds or add-ons that may require additional costs.  
Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. 

**Tier 3:**  
Requires partner integrations or custom development that is often at an additional cost.  
Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 

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