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Benefits and Insights

Why use Moodle?

Key differentiators & advantages of Moodle

  • Open Source Focus: Moodle is dedicated to its open-source philosophy, ensuring the features are always relevant and useful to users. Like many open source solutions, it’s supported by an active global community, leading to continual improvements and fixes. 
  • Free Version: Educators at any organization can use Moodle LMS without incurring any costs, allowing them to save money. 
  • User-Friendly Interface: It’s easy to navigate and configure Moodle on any device thanks to drag-and-drop features and mobile accessibility. 
  • Cloud Hosting: You can simplify your Moodle experience by using MoodleCloud, which removes the need for maintenance and provides flexible access to the software, scalable up to 500 users. It includes perks of the core version — automatic updates, customization options and mobile accessibility. Though premium, it offers a free version as well. 
  • Completely Customizable: Moodle can be altered to fit your organization’s learning needs, no matter how specific or unique. In addition to modifying the source code, you can add functionality from a library of over 1,600 plugins. 
  • Personalized Dashboards: Learners will enjoy a better learning experience with the freedom to customize their dashboard so they can organize and quickly access critical course information. 
  • Access to Third-Party Content: You can save time on course creation and give learners the exact content they need by connecting to third-party materials. Moodle is compatible with SCORM 1.2, which is still widely used in the e-learning industry. There’s also a learning tool that enables the software to connect with any resources that are compliant with the IMS-LTI standard. 
  • Regular Updates: The software you’re using will always be the most recent version, complete with upgraded security and enhanced capabilities. Moodle releases a new version every six months. 
  • Multi-Device Support: Users can access your Moodle site from any device via the free mobile app for Windows, iOS and Android. The interface is compatible with mobile layouts and can be used in any browser for a seamless experience. 
  • Data Security: You can rest assured knowing your data is safe, with the option to deploy the system in a private cloud for greater peace of mind and control. The system’s security tools undergo continual improvements to protect against break-ins and maintain user privacy. 
  • Global Capability: Moodle gives you the independence to include learners from anywhere across the globe. It has multilingual support, and its web-based nature means users can log in no matter where they are. 
  • Partner Network: You can receive professional assistance with the deployment, setup and management of the platform by working with one of the 80 certified partners in the Moodle network. 
  • MoodleMoot: Users can gain and share knowledge by attending these conferences, which are held throughout the world. 

Industry Expertise

Moodle is the most popular open-source LMS solution on the market. Its global user base spans 231 countries, and it has more than 106,000 registered sites. Moodle is primarily used in the education field, but it’s also been successfully deployed by companies for corporate training.

Key Features

  • Course Development: The solution provides an ample amount of control over creating and managing classes. You can create multimedia materials and embed external resources. It supports all major learning formats (self-paced, blended, etc.). Capabilities include grading rubrics, file annotation, achievement badges, student competencies, group management and workflows. 
  • Learning Tools: You can promote more effective learning with tools such as wikis, forums, assignment commenting, surveys, quizzes, multi-choice questions and workshops. 
  • Web Conferencing: Conducting online classes, meetings and other activities is possible via a plugin. It lets you share screens, use whiteboards and record sessions. 
  • Calendar: This feature makes it easy to stay on top of information and provides color coding based on event types. You can track things like deadlines, meetings and course start dates. 
  • Notifications: Keeping track of updates is easy with this feature, which alerts users when a new event occurs — assignments to be graded or forum posts, for example. Users can choose how they receive notifications. 
  • Course Tracking: The system lets all users track course progress. Students can monitor their progress and the number of required activities they’ve completed. Teachers can see each student’s completed assignments for an overall view of the course. 
  • Enrollment Plugins: Moodle lets you choose from several enrollment options so you can add users in the way that works for you. It offers a dozen types of plugins, each that lets you execute a different kind of enrollment, such as adding guests with view-only privileges and enrolling students based on category. 
  • Bulk Course Creation: You can save time by adding courses in bulk. The system also supports course backups and restoration. 
  • Plugin Management: The platform lets you manage all your plugins from one interface for quick access. It provides plugins for different types of educational needs (e.g. universities). It can also connect with MS Office 365 and Google Apps. 
  • Reporting and Analytics: You can keep track of what’s happening across the site via several types of reports. They let you monitor backups, activity logs, site configuration changes, comments and more. Analytics tools help you pinpoint at-risk learners who need additional assistance. 
  • Moodle Workplace: Your company can deliver high-quality corporate training content with this product, which must be deployed via a Moodle partner. Separate from the open-source Moodle LMS system, it includes customizable reports, tools for employee training and compliance, automated workflows, a customizable interface, and an app for unlimited access. You can integrate it with other HR systems as well. 

Moodle Suite Support

Users looking for generic support can find information about the platform, cloud hosting, Moodle partners, the community and top questions on the support portion of the site. Customers who work with a certified partner receive support that includes hosting, integration, customization, training, customer support, implementation and consultations.

mail_outlineEmail: No support email is listed, but users can submit support requests by visiting support.moodle.com.
phonePhone: Phone support is not available.
schoolTraining: LearnMoodle is a free Massive Online Open Course (MOOC) offered every January and July. The four-week course is good for people who want to get started and master the basics of using the platform. The Moodle Educator Certification (MEC) program is available for e-learning professionals who want to deepen their skills and knowledge. There are also MoodleMoots — conferences held worldwide where users can collaborate, talk about their experiences using the solution and share best practices.
local_offerTickets: Users can send requests as described above. No information is provided on whether individuals can track their cases or what the response times are.

Moodle Reviews

Average customer reviews & user sentiment summary:

1929 reviews

83%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of reviews taken from various sources the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Usability: Around 60% of reviewers found the system very easy to use and navigate.
  • Good Functionality: The variety and functionality of the features was a big selling point for just under 60%. The open source capabilities, grading and assessment abilities and communication tools were some of the highlights.
  • Excellent Price: Between 40% and 50% of users thought they got a good value for this open-source solution.
  • Adequate Support: Many were happy with the support options with 30% pleased with the support while over 20% called out the exemplary customer service.
  • Content Management Capabilities: Around 20% of reviewers were pleased with the course and content management features.

Cons

  • Steep Learning Curve: By far the biggest complaint in the reviews, around 40% of analyzed reviews found that it was difficult, especially at the start, to get used to the solution.
  • Poor or Outdated User Experience: While many like the UI, just under 30% of reviewers said the UI needed updating, the look needed re-skinning and they had trouble accessing the full set of features.
  • Functionality Lacking: Around 20% of reviews mentioned either an issue with a few specific features or a general lack of robust functionality all around.

Researcher's Summary:

Overall, Moodle is a popular open-source solution that is well-loved by many users for its price and range of features. Many find the solution difficult to use, but many say they needed extensive administrative or IT support during implementation. After that initial hump, it satisfied many with its capabilities as an educational solution. Administrators were divided on the user experience with 30% disliking it and saying the look and feel needed to be updated and 20% expressing satisfaction. Some say it lacks advanced features, especially its reporting tools. Many reviewers liked the helpful community that surrounds the open-source solution.

This system is best for an organization working on a budget that has some dedicated administrators to work out the initial kinks. It also calls for a comprehensive implementation plan to ensure adoption goes smoothly. Once implemented, it seems to be well-liked by teachers and students alike.

User Sentiment i

Based on 1929 reviews:

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