What is Mindflash?
Industry Specialties: Serves industries such as government, healthcare, hospitality, legal, manufacturing, marketing, nonprofit, retail and technology.
Mindflash is a training solution that helps organizations close skill gaps, stay in compliance, work on development plans for employees, store important files and meet general knowledge management needs. It currently serves over 1,000 businesses in 177 different countries.
Some of its capabilities include course creation, creating content, managing digital classrooms, streamlining onboarding, analyzing results and assessing the competencies of individual learners. It allows administrators to design and update training as needed. They can design specific class plans, create learning paths and read analytics to improve processes efficiently.
Product Screenshots and Videos
Benefits and Insights
Why use Mindflash?
Key differentiators & advantages of Mindflash
- Increased Employee Engagement: A well-trained worker is often more confident and productive. In addition to providing standardized information across an organization, it provides development opportunities so employees feel their company is investing in them. The interactive tests and high-quality lessons can make the process more interesting and dynamic.
- Saves Time and Resources: Users can automatically send emails to remind students of deadlines, send alerts and send out notifications when tasks have been completed. HR resources that might otherwise be caught up in training, are redirected to answering more high-level questions, assisting with organizational concerns and seeing where improvement is most needed. Workers can also use single sign-on functionality through Active Directory, Google Apps, OKTA, Salesforce or SAML 2.0.
- Easier to Work From Home: The platform’s responsive design works across many devices and has extensive data security. Therefore, it allows more of the workforce to work from home while an organization can still monitor results and help everyone stay engaged.
- Better Compliance: It helps employees stay in compliance with industry standards and provides course completion verification for future audits or documentation use. Instructors can generate reports where necessary.
Mindflash was reviewed by PC Magazine in 2019 by writer Molly Mclaughlin where it received a rating of 3.5 out of 5. It’s also appeared in industry reports as a top player. This includes, “Global Corporate Learning Management System (LMS) Market Size, Status and Forecast 2019-2025,” from Orian Research; “Global On-Demand Learning Management System Market Size, Status and Forecast 2020-2026,” from Market Reports World; and, “Global Education and Learning Analytics Market– Industry Trends and Forecast to 2026,” from Data Bridge Market Research.
- Content Creation and Course Management: Users can create course materials and step-by-step training for their learners. Through the Perfect Content Conversion tool, they can format information elsewhere and then upload the materials with the original slide order, animations and embedded multimedia. It has formatting for videos, quizzes and other interactive elements. Teachers can create learning paths for employees to follow. The platform has an unlimited number of courses and is SCORM compliant making it easy to incorporate material made by a 3rd-party vendor. Administrators can get files from Adobe Captivate or Articulate Storyline for PDFs, PowerPoint, videos, voice-overs and word documents.
- Onboarding: One of the biggest uses of this solution is getting good people hired and up to speed on company policy and standards. From there, the files are accessible by any device, making the process streamlined and convenient for the new worker.
- Testing: It can create quizzes and assessments to evaluate performance and test retention. Instructors have access to pre-made tests with different designs. Some options include labeling pictures, true or false questions, surveys, multiple-choice questions, open-ended questions and the use of sequencing in an answer.
- Reporting and Analytics: Track key performance indicators and the use of learning across an organization. With a dashboard that reports numbers in real-time, it provides actionable insights for administrators. Analysts can see how this affects a company’s bottom line. Some of the metrics are failure rate, how many users have started or completed training and an active user count. It gives easy access to important info like class information, quiz scores, which specific questions were the most troublesome and has an overview tab for a general snapshot.
- Responsive Design: The platform works across several devices including mobile, PC and tablet. It’s been optimized for both Android and iOS. This is especially useful for organizations with offices in multiple locations and field workers.
- Training by Industry: The solution offers different advantages depending on the industry. Here are some of its common applications:
- Enterprise Training: Employees get the advantage of self-paced lessons done on their schedule by PC, tablet or mobile device. Administrators can control company learning through the creation of user groups and controlling permissions. Managers can segment audiences and deliver the appropriate content. Training is stored for future use.
- Government Training: The platform provides a methodical, comprehensive way of screening for skill gaps and ensuring uniform training for city and other local governments. It facilitates professional development for anyone who wants or needs to be pushed to another level.
- Healthcare Training: It covers important topics for healthcare workers and patients such as pathogen training, wound care, HIPAA, smoking cessation or other topics. The program helps highlight areas that need improvement and provides documentation for compliance issues.
- Professional Training: For industries that rely on brokers, agents, salespeople or agents in the field, it provides the necessary assessment components to make sure everyone can operate independently while keeping in line with the rest of the company.
- White Labeling: For material that needs to be carefully branded, it can incorporate custom elements like a unique domain name. When branding isn’t needed, it can white label websites, emails and more for different channels, company branches, contractors, franchises, partners or resellers.
- Integrations: It integrates with other solutions for course authoring, video and data management. The list includes Adobe Captivate, Articulate Storyline, ej4 and Zapier, files from Adobe Captivate and Articulate Storyline. It’s also been approved by Salesforce.
- Security: The platform is GDPR compliant. Company officials have reviewed the vendors that act as sub-processors for the tool to make sure appropriate security for customer data is present.
At the time of this review’s publication, these are the limitations of Mindflash, based on user feedback:
- Uploaded files must be under 1 GB in size (as of May 2020)
- Users have asked for more functionality and flexibility; this is especially prevalent when pulling data, creating reports and testing/assessing capabilities
Mindflash Suite Support
Clients can directly reach the Mindflash support team through phone or email. The website has various resources such as additional literature, a blog, case studies and more. For those with specific questions who don't want to use the phone, there’s a knowledge base that covers common issues surrounding billing and user management that also has video tutorials.
mail_outlineEmail: The email to contact support is [email protected]
phonePhone: Call +1 (877) 771-1900 ext. 2 for support in the U.S. or +1 (805) 963-8417 ext. 2 for international support.
schoolTraining: There doesn’t appear to be training for the tool outside of the knowledge base and help website.
local_offerTickets: On the Mindflash support website, users can submit a ticket by clicking “Contact” in the upper right-hand corner.