What is Cornerstone LMS?
Industry Specialties: Serves business services, energy, federal government, financial services, healthcare, high education, hospitality, K-12 education, life sciences, manufacturing, media nonprofits, retail, state and local government, technology, utilities and more.
Benefits and Insights
Key differentiators & advantages of Cornerstone LMS
- Time Saver: Users can configure the system to assign specific courses to different workers and groups. There’s also an option to assign a course’s most recent version for streamlined versioning control. It helps by quickly delivering assignments, completion records and version control.
- Better Trained Employees: Allow companies to provide training to customers, partners, resellers and other external parties. Customization can create branded portals and e-commerce tools to facilitate payments. For those looking to personalize the experience, it can offer cohort programs for various groups. Finally, there’s an option to provide certification to ensure compliance and use analytics to monitor engagement.
- Greater Collaboration: Promote social learning and better communication across teams. The system’s communities present a place for learners to talk about projects, share knowledge and more.
- More Engaged Workforce: In general, the better trained the staff feels, the less turnover and general malaise is a problem within the company. For those looking to get some recognition for their competitive natures, the application also has built-in gamification options that reward learners with badges and points for their training performance.
- Products: The company offers several solutions. Learning is the training, education and informational tool. However, there are several other applications provided through the same company with complementary goals. All integrate with Learning and each other as part of the larger suite.
- Careers: This coaching software helps managers praise over performers and give extra help to underperformers. Staff can use them to figure out their interests and build a path to growth within a company.
- Content Anytime: For organizations looking to supplement their information with pre-made content, it has classes aimed at skill building in subjects such as communication, leadership and coaching, customer services, emotional intelligence, listening, personal growth, stress management and more.
- Development: This helps with continuous growth by suggesting content so employees can build valuable skills. Whereas coaching is more geared toward building career goals, this focuses on the information from preferred sources whether that be books, podcasts, videos or something else.
- HR: It provides HR data management to aid in decisions about the workforce, management and other organization-wide initiatives. The platform manages the human capital component of a business.
- Performance: As a performance and workforce management platform, this aids in the high-level work of seeing the broader trends in skill gaps, performance and the overall talent pipeline. It has tools for giving staff reviews and ensuring performance processes are compliant.
- Recruiting: Aimed at solving talent acquisition issues, this program helps with the discovery, acquisition and onboarding of talent. Some of its capabilities include attracting qualified candidates, AI insights for recruiting and showcasing a company’s unique brand and culture.
- Other Solutions: It also has applications for SMB talent management, compliance, e-commerce, sales and other integrations.
- Training Creation and Management: Support the creation of personalized content in a variety of formats, such as videos and quizzes. Cornerstone offers content via subscriptions that get compiled through a combination of expert input, industry data and machine learning suggestions. After an organization chooses which packages to deploy, based on the theme and functional role, it uploads the courses to a company’s platform. Classes are available in English, French, German, Italian and Spanish. It can build and administer certification programs.
- UI and Dashboards: Its UI lets executives analyze employee metrics like skill trends, compliance, engagement, risk and other factors.
- Instructor-Led Training (ILT): ILT sessions are available in both virtual and physical classroom settings. This includes interest tracking, reservation capabilities, session rosters and waitlists. The solution has a wide range of delivery options including audio, digital files and documents, instructor-led classes, video?and VR.
- Mobile App: Employees can learn in a variety of locations with the app for iOS and Android.
- Reporting and Analytics: Increase visibility into learning management KPIs, such as registrations, courses past due, number of ILT sessions and more. Users can also gain insight into which classes are being taken and which learners are taking them. Self-serve tools allow administrators to choose the data they see. Administrators also have access to custom reporting, allowing them to track specific analytics to make informed decisions.
- Integrations: Dozens of the software’s partners offer tools that an organization can plug into their system. This enables administrators to expand functionality by adding extra courses, data analysis, single sign-on (SSO) and talent management options. Its plug-and-play and pre-built options for integration include Cisco WebEx, Deloitte, Elucidat, IBM, LinkedIn, PayPal, Samesurf, Skillsoft, Skype, TED Talks and others.
- Testing and Assessments: Interactive assignments and tests help instructors determine how much employees have learned and where they may need more help.
- Security: Its talent management functionality is encrypted with 256-bit TLS. All applications require unique usernames and passwords and support SSO functionality where clients must be authenticated. Administrative controls can restrict which users have permission to view what. As for the infrastructure, it has four secure data centers with motion detectors, alarms and other surveillance. The servers themselves are in secure areas with biometric scanners.
- Doesn’t support training workflow functionality
- Lacks a note sharing option
- Assigning mandatory training is a cumbersome process
- The pre-made online training modules are too long
Cost of Ownership
|Data Migration Cost/Change Management/Upfront Switching Cost||
Cornerstone LMS Reviews
Average customer reviews & user sentiment summary:
of users would recommend this product
Synopsis of User Ratings and Reviews
Based on an aggregate of reviews from the listed sources, the following pros & cons were curated by a SelectHub Market Analyst.
Opinions on Cornerstone Learning are varied, with a huge split on some of its most common elements. While many like the design of the UI, navigation and wealth of features others find it dated, confusing and unintuitive. Reporting was the best-reviewed functionality by far at about 20% with a minority of just under 10% finding it difficult to use. Customer service was widely panned, but the overall support received a favorable review from about 20% of users.
This platform’s options take time and care to adopt. Some find the advanced features worth the price, while other users are frustrated by the complexity and don’t get the support they need. A strong administrator, good understanding of current legacy systems, eye for necessary integrations and prioritized list of functionalities is essential to success. Larger enterprise applications may find this worth it and there are many satisfied customers. There’s also competitive pricing for SMBs that could make Cornerstone Learning worth shortlisting for interested parties. The support and usability appear to have improved in recent years, but it’s important to keep those considerations in mind. Take care and be sure to demo extensively and ask questions before choosing to ensure this platform meets the right needs and fits within the budget.
Based on 642 reviews: