--- description: Compare the top 2026 LiveChat alternatives. See analyst ratings, pricing, and features for competing Live Chat Software to find your perfect fit. Compare now! --- [Home](https://www.selecthub.com/) > [Live Chat](https://www.selecthub.com/research/live-chat/) > [Live Chat Software](https://www.selecthub.com/c/live-chat-software/) > [LiveChat](https://www.selecthub.com/p/live-chat-software/livechat/) > LiveChat Alternatives # Top LiveChat Alternatives & Competitors For 2026 Last Updated: November 5th, 2026 We compared **[LiveChat](https://www.selecthub.com/p/live-chat-software/livechat/)** against four alternatives worth considering, so you can see where each one shines and where it falls short. Our comparison is based on proprietary **[Live Chat Software](https://www.selecthub.com/c/live-chat-software/)** data from our **[software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=Live+Chat+Software&cta=live-chat-software)**, user reviews, and publicly available information about features and pricing. Remove Add to Compare Select Product 123 Flash Chat AutoChat Botcopy Chaport Chatlio Chatra Click2Magic Crisp Drift Freshchat Giosg Integrated Customer Engagement Intercom JivoChat Live Support LiveAgent LiveChat LiveHelpNow Olark Pubble Pure Chat Quidget RumbleTalk SkylerAI Smartsupp Smith.ai tawk.to Tidio typedesk Userlike WhosOn Zendesk Live Chat Zoho SalesIQ [![LiveChat Software Tool](https://cdn.selecthub.com/products/2b7b82a7ec6de40781fd6ef338b41892-33cfd1c2a36282caa7340a92e6fd64e5/resources/normal/logo.png?1693317146)](https://www.selecthub.com/p/live-chat-software/livechat/) [![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg)](#awards-section) Remove Add to Compare Select Product 123 Flash Chat AutoChat Botcopy Chaport Chatlio Chatra Click2Magic Crisp Drift Freshchat Giosg Integrated Customer Engagement Intercom JivoChat Live Support LiveAgent LiveChat LiveHelpNow Olark Pubble Pure Chat Quidget RumbleTalk SkylerAI Smartsupp Smith.ai tawk.to Tidio typedesk Userlike WhosOn Zendesk Live Chat Zoho SalesIQ [![Olark Software Tool](https://cdn.selecthub.com/products/6f3e29a35278d71c7f65495871231324-1f24fc317bc39283ae2f5724e71bbae1/resources/normal/logo.png?1718839821)](https://www.selecthub.com/p/live-chat-software/olark/) [![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg)](#awards-section) Remove Add to Compare Select Product 123 Flash Chat AutoChat Botcopy Chaport Chatlio Chatra Click2Magic Crisp Drift Freshchat Giosg Integrated Customer Engagement Intercom JivoChat Live Support LiveAgent LiveChat LiveHelpNow Olark Pubble Pure Chat Quidget RumbleTalk SkylerAI Smartsupp Smith.ai tawk.to Tidio typedesk Userlike WhosOn Zendesk Live Chat Zoho SalesIQ [![Crisp Software Tool](https://cdn.selecthub.com/products/49c166931e8a70ff2a57a5780dcbb892-25d12d77572bb51c59a5f3c42e82a44f/resources/normal/logo.png?1693319179)](https://www.selecthub.com/p/live-chat-software/crisp/) [![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg)](#awards-section) Remove Add to Compare Select Product 123 Flash Chat AutoChat Botcopy Chaport Chatlio Chatra Click2Magic Crisp Drift Freshchat Giosg Integrated Customer Engagement Intercom JivoChat Live Support LiveAgent LiveChat LiveHelpNow Olark Pubble Pure Chat Quidget RumbleTalk SkylerAI Smartsupp Smith.ai tawk.to Tidio typedesk Userlike WhosOn Zendesk Live Chat Zoho SalesIQ [![Chaport Software Tool](https://cdn.selecthub.com/products/5ad2c993fa4f162c255867250267de48-89396990a86e70bdd265502a0a406686/resources/normal/logo.png?1693319182)](https://www.selecthub.com/p/live-chat-software/chaport/) [![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg)](#awards-section) Remove Add to Compare Select Product 123 Flash Chat AutoChat Botcopy Chaport Chatlio Chatra Click2Magic Crisp Drift Freshchat Giosg Integrated Customer Engagement Intercom JivoChat Live Support LiveAgent LiveChat LiveHelpNow Olark Pubble Pure Chat Quidget RumbleTalk SkylerAI Smartsupp Smith.ai tawk.to Tidio typedesk Userlike WhosOn Zendesk Live Chat Zoho SalesIQ [![Smartsupp Software Tool](https://cdn.selecthub.com/products/9f6f2381bc56ef668e94f6d1fb4f6309-bc09d5f6145630127d0f0f0fba2d0922/resources/normal/logo.png?1693319184)](https://www.selecthub.com/p/live-chat-software/smartsupp/) [![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg)](#awards-section) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Live+Chat+Software&product_name=LiveChat&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F2b7b82a7ec6de40781fd6ef338b41892-33cfd1c2a36282caa7340a92e6fd64e5%2Fresources%2Fnormal%2Flogo.png%3F1693317146) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Live+Chat+Software&product_name=Olark&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6f3e29a35278d71c7f65495871231324-1f24fc317bc39283ae2f5724e71bbae1%2Fresources%2Fnormal%2Flogo.png%3F1718839821) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Live+Chat+Software&product_name=Crisp&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F49c166931e8a70ff2a57a5780dcbb892-25d12d77572bb51c59a5f3c42e82a44f%2Fresources%2Fnormal%2Flogo.png%3F1693319179) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Live+Chat+Software&product_name=Chaport&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F5ad2c993fa4f162c255867250267de48-89396990a86e70bdd265502a0a406686%2Fresources%2Fnormal%2Flogo.png%3F1693319182) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Live+Chat+Software&product_name=Smartsupp&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F9f6f2381bc56ef668e94f6d1fb4f6309-bc09d5f6145630127d0f0f0fba2d0922%2Fresources%2Fnormal%2Flogo.png%3F1693319184) ### Product Insights Overall Rating Comparison [Analyst RatingLiveChat - Analyst Score: 90 out of 100 90 Detailed Analysis](#analyst-rating-section) [ User Sentiment![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) (3809 Reviews)](#user-sentiment-section) [Analyst RatingOlark - Analyst Score: 78 out of 100 78 Detailed Analysis](#analyst-rating-section) [ User Sentiment![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) (924 Reviews)](#user-sentiment-section) [Analyst RatingCrisp - Analyst Score: 84 out of 100 84 Detailed Analysis](#analyst-rating-section) [ User Sentiment![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) (392 Reviews)](#user-sentiment-section) [Analyst RatingChaport - Analyst Score: 64 out of 100 64 Detailed Analysis](#analyst-rating-section) [ User Sentiment![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) (107 Reviews)](#user-sentiment-section) [Analyst RatingSmartsupp - Analyst Score: 65 out of 100 65 Detailed Analysis](#analyst-rating-section) [ User Sentiment![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) (1522 Reviews)](#user-sentiment-section) Price Starts From $20/User, Monthly [Free Trial is available →]() $29/Seat, Monthly [Free Trial is available →]() $25/Workspace, Monthly, Freemium [Free Trial is available →]() $29 Monthly, Freemium [Free Trial is available →]() $22.50 Monthly [Free Trial is available →]() Pros - **Seamless Customer Support:** LiveChat enables real-time communication, allowing businesses to resolve customer queries promptly and efficiently, enhancing customer satisfaction. - **Personalized Interactions:** Agents can access customer history and context, facilitating personalized interactions that build stronger relationships and drive loyalty. - **Increased Conversion Rates:** LiveChat provides an opportunity to engage with website visitors proactively, addressing objections and guiding them through the conversion funnel. - **Improved Team Collaboration:** LiveChat fosters collaboration between agents, allowing them to transfer chats seamlessly and share customer information for effective problem-solving. - **Simple to Use:** Olark's interface is clean and intuitive, making it easy for users to navigate and find the features they need. The learning curve is minimal, allowing teams to get up and running quickly without extensive training. - **Customization Options:** Olark provides a variety of customization options, allowing users to tailor the chat experience to their brand and website. This includes customizing the chat box's appearance, creating automated messages, and setting up pre-chat surveys to gather visitor information. - **Integrations:** Olark integrates with numerous third-party applications, such as CRM systems, email marketing platforms, and help desk software. This allows users to streamline their workflows and improve efficiency by connecting Olark with their existing tools. - **Real-Time Reporting:** Olark offers real-time reporting features that provide insights into chat volume, visitor engagement, and agent performance. These reports help users track key metrics and make data-driven decisions to optimize their live chat strategy. - **Unified Inbox:** Streamlining communication by consolidating messages from various channels like email, live chat, and social media into a single interface is a major draw for users. This eliminates the need to juggle multiple platforms and ensures no message slips through the cracks. - **Chatbots & Automation:** Crisp's chatbot functionality empowers businesses to automate routine tasks, such as answering frequently asked questions or qualifying leads. This not only saves time but also ensures prompt responses to customer inquiries, even outside of business hours. - **Customization Options:** The ability to tailor the live chat widget's appearance to match a company's branding is a significant advantage. This visual consistency reinforces brand identity and creates a more cohesive user experience. - **Knowledge Base Integration:** Connecting a knowledge base to the live chat system allows agents to quickly access and share relevant information with customers. This feature enhances the efficiency and effectiveness of customer support interactions. - **Fast responses:** Users praise Chaport for its quick response times, noting that they don't have to wait long to connect with a support agent. - **User-friendly interface:** People frequently mention that Chaport is easy to use and navigate, both for customers and for support agents. - **Helpful support team:** Chaport's support team is often commended for being responsive and helpful in resolving issues and answering questions. - **Intuitive Interface:** Users praise Smartsupp for its user-friendly design, making it easy to navigate and use, even for those new to live chat software. - **Customization Options:** Smartsupp offers a high degree of customization, allowing users to tailor the chat widget's appearance to match their brand aesthetics. - **Mobile-Friendly:** The platform's mobile responsiveness ensures seamless management of customer interactions, regardless of the device used. Cons - **Inconsistent Agent Availability:** Users experience frustration when they are unable to connect with a live agent during critical moments, leading to unresolved queries and dissatisfaction. - **Limited Customization Options:** Predefined chat templates and inflexible chat window designs restrict businesses from tailoring the live chat experience to match their brand identity and specific needs. - **Data Security Concerns:** Users are hesitant to provide sensitive information through live chat platforms due to concerns about data privacy and the potential for security breaches. - **Delayed Response Times:** Slow response times can lead to frustration and abandonment, especially during peak hours when users expect immediate assistance. - **Limited Customization:** Olark offers basic customization options, but users seeking advanced branding control or unique chat box designs may find the platform restrictive. For example, modifying the chat box's shape or adding interactive elements might not be possible. - **Reporting Features:** While Olark provides basic reporting on chat volume and agent activity, it may lack the depth of analytics that some businesses require. Users who need granular insights into customer behavior, chat flow, or agent performance might find the reporting capabilities insufficient. - **Integrations:** Olark integrates with popular CRM and helpdesk platforms, but the range of integrations might not be as extensive as some competitors. Users relying on niche or industry-specific software may encounter compatibility challenges. - **Limited Customization:** Crisp's customization options for the chatbox and widget can feel restrictive to users who desire a more tailored look and feel to match their brand identity. For example, modifying the chatbox's color scheme or font choices might be limited, hindering seamless integration with a company's website design. - **Mobile App Shortcomings:** The mobile app version of Crisp has received feedback regarding occasional lag and a less intuitive interface compared to the desktop version. This can lead to frustration for users who rely on managing customer interactions while on the go. - **Pricing Structure:** While Crisp offers a free plan, some users find the jump in features and capabilities between the free and paid plans to be significant. The cost of upgrading to access essential functionalities like chatbots or advanced reporting can be a deterrent for smaller businesses or teams with budget constraints. - **Hallucinations:** Users have reported instances where Chaport provided inaccurate or fabricated information. - **Limited Customization:** Users expressed frustration with the platform's limited customization options, particularly regarding the chat widget's appearance. - **Reporting Features:** Some users found the reporting features to be insufficient for in-depth analysis of chat interactions. - **Limited Customization:** Users express frustration with the platform's limited ability to customize the chat widget's appearance and branding to match their website's design. - **Reporting Features:** Some users find the reporting features to be basic and lacking in-depth insights, making it difficult to fully analyze chat performance and customer behavior. - **Occasional Glitches:** While generally considered reliable, some users report occasional glitches or bugs that disrupt the chat experience, such as messages not sending or delays in receiving notifications. ### Our Review LiveChat is often praised for its user-friendly interface and ease of setup. It seamlessly integrates with various platforms and offers a wide range of customization options. One of its strengths is the ability to create automated chatbots, which can handle simple inquiries and free up agents for more complex tasks. LiveChat's analytics and reporting capabilities provide valuable insights into customer interactions, allowing businesses to optimize their support strategies. It compares favorably to similar products due to its comprehensive feature set, intuitive design, and robust reporting functionality. These factors are crucial for businesses seeking a reliable and efficient live chat solution. However, some users have expressed concerns about occasional technical glitches and limited customization options for chatbots. Additionally, LiveChat's pricing can be a consideration for smaller businesses or those with limited budgets. Despite these minor drawbacks, LiveChat remains a top choice for businesses seeking a comprehensive and user-friendly live chat solution. Its strengths in ease of use, automation capabilities, and reporting functionality make it particularly suitable for businesses looking to improve customer support efficiency and gain valuable insights into customer interactions. Show more Users of Olark, the live chat software, frequently praise its user-friendly interface and straightforward setup, making it a popular choice for businesses of all sizes. The platform's intuitive design allows customer service representatives to manage multiple conversations simultaneously, boosting efficiency and response times. Olark's reporting and analytics tools also receive positive feedback, providing valuable insights into customer interactions and team performance. However, some users note that Olark's customization options are somewhat limited compared to competitors like Zendesk Chat and LiveChat. While Olark offers basic customization features, businesses with complex branding or workflow requirements may find it restrictive. Additionally, Olark's pricing structure, based on the number of operators, can become expensive for larger teams. Despite these limitations, Olark's strengths lie in its ease of use, affordability for smaller teams, and focus on core live chat functionality. This makes it an ideal choice for small to medium-sized businesses seeking a simple and effective solution to engage with website visitors and provide real-time support. Olark's emphasis on user-friendliness and essential features ensures that businesses can quickly implement and utilize the platform without a steep learning curve or excessive costs. Show more The ability to centralize communication channels is a game-changer for businesses seeking efficiency and a streamlined workflow. Over the past year, Crisp has consistently received positive feedback for its ability to consolidate various communication channels, including live chat, email, and social media, into a single platform. Users appreciate the convenience of managing all customer interactions from one place, eliminating the need to switch between multiple tools and improving response times. The platform's intuitive interface and user-friendly design have also been praised, making it easy for teams to adopt and navigate the system effectively. While Crisp offers a robust set of features, some users have noted that the platform's customization options can be limited compared to competitors like Intercom or Zendesk. For instance, customizing chatbots or creating complex automation workflows may require more advanced technical skills or additional development work. Additionally, while Crisp's pricing is generally considered competitive, some users with larger teams or higher message volumes have found the cost to be a factor. Despite these limitations, Crisp's strengths in communication consolidation, ease of use, and affordability make it a compelling option for small to medium-sized businesses (SMBs) seeking to enhance their customer support operations and improve overall communication efficiency. The platform's focus on core features and intuitive design allows SMBs to quickly implement and utilize the system without requiring extensive training or technical expertise. Show more Chaport is a customer messaging platform that offers live chat, chatbots, and more. Users praise Chaport for its ease of use and affordability, making it a popular choice for businesses of all sizes. One of its standout features is the ability to manage multiple websites from a single account, a major plus for businesses with a large online presence. Users also appreciate the customization options, allowing them to tailor the chat widget to match their brand's aesthetic. However, some users have pointed out that Chaport lacks certain advanced features found in competitors like Intercom or Zendesk, such as sophisticated automation rules or in-depth analytics. Overall, Chaport is a solid choice for businesses seeking a user-friendly and budget-friendly live chat solution. Its intuitive interface and robust core features make it particularly well-suited for small to medium-sized businesses that need a reliable way to connect with their customers without breaking the bank. However, larger enterprises with more complex needs might find Chaport's feature set limiting and may need to consider alternatives with more advanced capabilities. Show more Want the smarter scoop on Smartsupp? User reviews from the past year highlight Smartsupp's strengths as its user-friendly interface, robust chatbot features, and seamless integration with popular platforms like WordPress. Users rave about the intuitive design, making it easy to navigate and set up even for non-tech-savvy individuals. The chatbot functionality is particularly lauded for its ability to automate responses to frequently asked questions, freeing up human agents to handle more complex issues. This time-saving aspect is a major plus for businesses with limited customer support staff. However, some users have pointed out limitations in Smartsupp's reporting and analytics capabilities compared to competitors like Zendesk or Intercom. While Smartsupp provides basic metrics, it lacks the depth and customization options offered by these alternatives. This makes it less suitable for businesses heavily reliant on data-driven insights for customer service optimization. Overall, Smartsupp emerges as a strong contender for small to medium-sized businesses seeking an affordable and easy-to-use live chat and chatbot solution. Its intuitive interface and robust chatbot features make it ideal for businesses looking to enhance customer service efficiency without a steep learning curve or hefty investment. However, businesses requiring advanced reporting and analytics may find Smartsupp's capabilities lacking and should consider exploring alternative options. Remember that software features and user experiences can change, so it's always a good idea to check the latest reviews and updates before making a decision. Show more ### Analyst Rating Summary Overall Scores Based on the research and analysis by SelectHub's team of research analysts, LiveChat has an analyst rating of 90. By comparison to LiveChat alternatives, Olark has an analyst rating of 78, Crisp has an analyst rating of 84, Chaport has an analyst rating of 64, and Smartsupp has an analyst rating of 65. LiveChat - Analyst Score: 90 out of 100 90 Olark - Analyst Score: 78 out of 100 78 Crisp - Analyst Score: 84 out of 100 84 Chaport - Analyst Score: 64 out of 100 64 Smartsupp - Analyst Score: 65 out of 100 65 Features Comparison**Conversation Management** Handle every customer question efficiently by seeing the full history of their interactions and automatically routing them to the right team member, ensuring nothing slips through the cracks. 93 84 85 74 77 **Customer Collaboration** Team up with colleagues in private side conversations right within the chat window to quickly resolve complex customer issues without making the customer wait. 66 59 92 32 45 **Online Visitor Management** See exactly who is browsing your site in real time, what pages they are viewing, and where they came from so you can proactively offer assistance when they need it most. 94 94 98 89 89 Show More [Show More]() Strengths The best features of LiveChat, Olark, Crisp, Chaport and Smartsupp as judged by user reviews and analyst validation. Integration and Extensibility Online Visitor Management Conversation Management Platform Capabilities Online Visitor Management Online Visitor Management Customer Collaboration Integration and Extensibility Conversation Management Online Visitor Management Online Visitor Management ### Analyst Ratings for Functional Requirements Customize This Data [Customize This Data]() How all solutions compare against the top 5 functional requirements as defined by SelectHub project data. *LiveChat Olark Crisp Chaport Smartsupp + Add Product [+ Add Product]()* Conversation Management CustomerCollaboration Online VisitorManagement Platform Capabilities Ticket Management 93 66 94 89 76 84 59 94 80 56 85 92 98 80 65 74 32 89 75 9 77 45 89 70 29 0 25 50 75 100 Implementation Level of Effort Estimation **Supported:** Fully / moderately supported out-of-the-box allowing for quick and easy deployment. **Not Supported:** Requires workarounds, add-ons, partner integrations or custom development with or without additional costs. Read more**Conversation Management** Handle every customer question efficiently by seeing the full history of their interactions and automatically routing them to the right team member, ensuring nothing slips through the cracks. *91%* *9%* *82%* *18%* *83%* *17%* *74%* *26%* *77%* *23%* **Customer Collaboration** Team up with colleagues in private side conversations right within the chat window to quickly resolve complex customer issues without making the customer wait. *29%* *71%* *29%* *71%* *86%* *14%* *29%* *71%* *29%* *71%* **Online Visitor Management** See exactly who is browsing your site in real time, what pages they are viewing, and where they came from so you can proactively offer assistance when they need it most. *89%* *11%* *89%* *11%* *100%* *89%* *11%* *89%* *11%* **Platform Capabilities** Connect this chat tool with all your other business systems like CRM and help desk, creating a single, powerful platform that works perfectly within your existing workflow. *86%* *14%* *71%* *29%* *76%* *24%* *71%* *29%* *67%* *33%* **Ticket Management** Turn any live chat conversation into a support ticket instantly, making sure no follow-up request is ever missed and every customer issue is tracked and resolved. *70%* *30%* *11%* *89%* *60%* *40%* *11%* *89%* *30%* *70%* ### Analyst Ratings for Technical Requirements Customize This Data [Customize This Data]() Implementation Level of Effort Estimation **Supported:** Fully / moderately supported out-of-the-box allowing for quick and easy deployment. **Not Supported:** Requires workarounds, add-ons, partner integrations or custom development with or without additional costs. Read more**Integration and Extensibility** Connect this tool with all the other software you already use, creating a seamless workflow that lets you pull up customer details and log activity instantly. *100%* *67%* *33%* *83%* *17%* *44%* *56%* *50%* *50%* **Analyst Message:** In effort to simplify your complex software decisions, this information is based on all industries and company sizes. We advise you to drill further into our data to discover how this information looks for your unique needs. CUSTOMIZE THIS DATA [CUSTOMIZE NOW]() ### User Sentiment Summary LiveChat has a user sentiment rating of 92 based on 3809 reviews. Olark has a user sentiment rating of 91 based on 924 reviews. Crisp has a user sentiment rating of 91 based on 392 reviews. Chaport has a user sentiment rating of 97 based on 107 reviews. Smartsupp has a user sentiment rating of 94 based on 1522 reviews. ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 3809 reviews ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 924 reviews ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 392 reviews ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 107 reviews ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 1522 reviews Synopsis Evaluating all review platforms, our market analysts have compiled the following user sentiment data. 92% *of users recommend this product* LiveChat has a 'excellent' User Satisfaction Rating of 92% when considering 3809 user reviews from 4 recognized software review sites. 91% *of users recommend this product* Olark has a 'excellent' User Satisfaction Rating of 91% when considering 924 user reviews from 2 recognized software review sites. 91% *of users recommend this product* Crisp has a 'excellent' User Satisfaction Rating of 91% when considering 392 user reviews from 3 recognized software review sites. 97% *of users recommend this product* Chaport has a 'excellent' User Satisfaction Rating of 97% when considering 107 user reviews from 3 recognized software review sites. 94% *of users recommend this product* Smartsupp has a 'excellent' User Satisfaction Rating of 94% when considering 1522 user reviews from 3 recognized software review sites. User Review Scores**G2.com, Inc** **4.5** (759) n/a **4.5** (178) **4.7** (21) **4.7** (915) **Software Advice, Inc** **4.7** (1298) **4.55** (462) **4.5** (71) **4.8** (23) **4.7** (264) **Capterra Inc** **4.6** (1709) **4.5** (462) **4.6** (143) **4.9** (63) **4.6** (343) **Gartner, Inc** **4.9** (43) n/a n/a n/a n/a ### Awards SelectHub awards earned by these products based on a comprehensive analysis by our research analysts. ![Analysts' Pick Award](<> "Analysts' Pick Award") ![User Favorite Award](<> "User Favorite Award") Show more ![Integration and Extensibility Award](<> "Integration and Extensibility Award") ![User Favorite Award](<> "User Favorite Award") ![User Favorite Award](<> "User Favorite Award") ![Customer Collaboration Award](<> "Customer Collaboration Award") ![User Favorite Award](<> "User Favorite Award") ![User Favorite Award](<> "User Favorite Award") ### Product Assistance Training Resources Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Support Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support ### Product Basics Company Size i Small Medium Large Small Medium Large Small Medium Large Small Medium Large Small Medium Large Platforms Supported Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Deployment Supported Cloud On-Premise Mobile Cloud On-Premise Mobile Cloud On-Premise Mobile Cloud On-Premise Mobile Cloud On-Premise Mobile ### Top Alternatives in Live Chat Software [![Chaport Software Tool]()--- Chaport](https://www.selecthub.com/p/live-chat-software/chaport/) [![Chatra Software Tool]()--- Chatra](https://www.selecthub.com/p/live-chat-software/chatra/) [![Crisp Software Tool]()--- Crisp](https://www.selecthub.com/p/live-chat-software/crisp/) [![Freshchat Software Tool]()--- Freshchat](https://www.selecthub.com/p/live-chat-software/freshchat/) [![Intercom Software Tool]()--- Intercom](https://www.selecthub.com/p/live-chat-software/intercom/) [![JivoChat Software Tool]()--- JivoChat](https://www.selecthub.com/p/live-chat-software/jivochat/) [![LiveAgent Software Tool]()--- LiveAgent](https://www.selecthub.com/p/help-desk-software/liveagent/) [![Olark Software Tool]()--- Olark](https://www.selecthub.com/p/live-chat-software/olark/) [![Pure Chat Software Tool]()--- Pure Chat](https://www.selecthub.com/p/live-chat-software/pure-chat/) [![Smartsupp Software Tool]()--- Smartsupp](https://www.selecthub.com/p/live-chat-software/smartsupp/) ### Related Categories These products can also be found with other leading products in these categories: [Conversational AI Platforms](https://www.selecthub.com/c/conversational-ai-platforms/) [Help Desk Software](https://www.selecthub.com/c/help-desk-software/) Show more [Conversational AI Platforms](https://www.selecthub.com/c/conversational-ai-platforms/) Show more we're gathering data Show more we're gathering data Show more we're gathering data Show more ### Compare other software products using the SelectHub platform Select a Category 360 Degree Feedback Software 3D Design Software 3PL Software ABA Software Account-Based Marketing Software Accounting Practice Management Software Accounting Software Accounts Payable Software Accounts Receivable Software Agile Project Management Software AI Agent Builders AI Agent 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Software Workforce Management Software XDR Software Choose a Category to Select a Product VS Choose a Category to Select a ProductCompare**About SelectHub (and our data)** We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies. WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more... ![SelectHub Products Reporting and Analytics]() [Build Your Requirements](https://pmo.selecthub.com/lcs-software-requirements-onsite/) ![SelectHub Products Cost and Pricing Guide]() [Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=Live%20Chat%20Software) **Supported:** Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. **Not Supported:** Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor at an additional cost. At most, requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. Close ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.selecthub.com/" }, { "@type": "ListItem", "position": 2, "name": "Live Chat", "item": "https://www.selecthub.com/research/live-chat/" }, { "@type": "ListItem", "position": 3, "name": "Live Chat Software", "item": "https://www.selecthub.com/c/live-chat-software/" }, { "@type": "ListItem", "position": 4, "name": "LiveChat", "item": "https://www.selecthub.com/p/live-chat-software/livechat/" }, { "@type": "ListItem", "position": 5, "name": "LiveChat Alternatives" } ] } ```