[Home](https://www.selecthub.com/) \> [Help Desk Management](https://www.selecthub.com/category/help-desk/) \> [ITSM Software](https://www.selecthub.com/c/itsm-software/) \> [xurrent](https://www.selecthub.com/p/itsm-software/xurrent/) \> xurrent Alternatives # Top xurrent Alternatives & Competitors For 2026 Last Updated: May 26th, 2026 Looking for alternatives to [xurrent](https://www.selecthub.com/p/itsm-software/xurrent/)? Leveraging crowdsourced data from over 1,000 real [ITSM Software](https://www.selecthub.com/c/itsm-software/) selection projects based on 400+ capabilities, we present a comparison of xurrent to leading industry alternatives like OTRS, Genuity, GLPi, and Jira Service Management. Remove Add to Compare Select Product Alloy Software BOSSDesk Desk365 EasyVista FreshService Genuity GLPi Inserve InvGate Service Management Itarian iTOP Ivanti Neurons Jira Service Management Matrix42 OTOBO OTRS Remedyforce ServiceTree SherpaDesk Simplisys SolarWinds Service Desk SymphonyAI ITSM SysAid Track-It Vorex Wolken xurrent [![xurrent Software Tool](https://cdn.selecthub.com/products/0b890a8ca95e146ae3686e4bd3b8c9d2-279ebe32824af0aeeb151b115e9ead41/resources/normal/logo.jpg?1747354814)](https://www.selecthub.com/p/itsm-software/xurrent/) [ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) Remove Add to Compare Select Product Alloy Software BOSSDesk Desk365 EasyVista FreshService Genuity GLPi Inserve InvGate Service Management Itarian iTOP Ivanti Neurons Jira Service Management Matrix42 OTOBO OTRS Remedyforce ServiceTree SherpaDesk Simplisys SolarWinds Service Desk SymphonyAI ITSM SysAid Track-It Vorex Wolken xurrent [![OTRS Software Tool](https://cdn.selecthub.com/products/2202eeec3aeb5e6c7b99327035076a80-f111628834e3798a7a18120b84b73e78/resources/normal/logo.webp?1739617857)](https://www.selecthub.com/p/itsm-software/otrs/) [ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) Remove Add to Compare Select Product Alloy Software BOSSDesk Desk365 EasyVista FreshService Genuity GLPi Inserve InvGate Service Management Itarian iTOP Ivanti Neurons Jira Service Management Matrix42 OTOBO OTRS Remedyforce ServiceTree SherpaDesk Simplisys SolarWinds Service Desk SymphonyAI ITSM SysAid Track-It Vorex Wolken xurrent [![Genuity Software Tool](https://cdn.selecthub.com/products/7ca77ae5a007aee7d0d2dc2acf885faa-7af5d0b6eedae21bc642d001210fb475/resources/normal/logo.png?1739816401)](https://www.selecthub.com/p/itsm-software/genuity/) [ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) Remove Add to Compare Select Product Alloy Software BOSSDesk Desk365 EasyVista FreshService Genuity GLPi Inserve InvGate Service Management Itarian iTOP Ivanti Neurons Jira Service Management Matrix42 OTOBO OTRS Remedyforce ServiceTree SherpaDesk Simplisys SolarWinds Service Desk SymphonyAI ITSM SysAid Track-It Vorex Wolken xurrent [![GLPi Software Tool](https://cdn.selecthub.com/products/fe2e8c9e03498e3bd2c4c2205afdfc44-eacf331f0ffc35d4b482f1d15a887d3b/resources/normal/logo.png?1693328897)](https://www.selecthub.com/p/itsm-software/glpi/) [ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) Remove Add to Compare Select Product Alloy Software BOSSDesk Desk365 EasyVista FreshService Genuity GLPi Inserve InvGate Service Management Itarian iTOP Ivanti Neurons Jira Service Management Matrix42 OTOBO OTRS Remedyforce ServiceTree SherpaDesk Simplisys SolarWinds Service Desk SymphonyAI ITSM SysAid Track-It Vorex Wolken xurrent [![Jira Service Management Software Tool](https://cdn.selecthub.com/products/a9dcc146714bd053238b84413ef7a3ff-c956af2f0929aa37b7755032936ac505/resources/normal/logo.png?1741980568)](https://www.selecthub.com/p/itsm-software/jira-service-management/) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=ITSM+Software&product%5Fname=xurrent&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F0b890a8ca95e146ae3686e4bd3b8c9d2-279ebe32824af0aeeb151b115e9ead41%2Fresources%2Fnormal%2Flogo.jpg%3F1747354814) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=ITSM+Software&product%5Fname=OTRS&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F2202eeec3aeb5e6c7b99327035076a80-f111628834e3798a7a18120b84b73e78%2Fresources%2Fnormal%2Flogo.webp%3F1739617857) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=ITSM+Software&product%5Fname=Genuity&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F7ca77ae5a007aee7d0d2dc2acf885faa-7af5d0b6eedae21bc642d001210fb475%2Fresources%2Fnormal%2Flogo.png%3F1739816401) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=ITSM+Software&product%5Fname=GLPi&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ffe2e8c9e03498e3bd2c4c2205afdfc44-eacf331f0ffc35d4b482f1d15a887d3b%2Fresources%2Fnormal%2Flogo.png%3F1693328897) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=ITSM+Software&product%5Fname=Jira%2BService%2BManagement&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fa9dcc146714bd053238b84413ef7a3ff-c956af2f0929aa37b7755032936ac505%2Fresources%2Fnormal%2Flogo.png%3F1741980568) ### Product Insights Product Ranking ## #17 among all ITSM Software ## #7 among all ITSM Software ## #2 among all ITSM Software ## #3 among all ITSM Software ## #1 among all ITSM Software [Find out who the leaders are](https://pmo.selecthub.com/request-custom-scorecard?post%5Ftype=alt%5Farticle&name=itsm-software%5F%5Fxurrent&category%5Fslug=itsm-software&product%5Fslug=xurrent) Price Starts From $5,000 Annually [ Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=xurrent&category=ITSM Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/0b890a8ca95e146ae3686e4bd3b8c9d2-279ebe32824af0aeeb151b115e9ead41/resources/normal/logo.jpg?1747354814) Custom Quote i [ Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=OTRS&category=ITSM Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/2202eeec3aeb5e6c7b99327035076a80-f111628834e3798a7a18120b84b73e78/resources/normal/logo.webp?1739617857) $49.99 Monthly [ Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=Genuity&category=ITSM Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/7ca77ae5a007aee7d0d2dc2acf885faa-7af5d0b6eedae21bc642d001210fb475/resources/normal/logo.png?1739816401) $17/User, Monthly [ Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=GLPi&category=ITSM Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/fe2e8c9e03498e3bd2c4c2205afdfc44-eacf331f0ffc35d4b482f1d15a887d3b/resources/normal/logo.png?1693328897) $19.04/Agent, Monthly, Freemium [ Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=Jira Service Management&category=ITSM Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/a9dcc146714bd053238b84413ef7a3ff-c956af2f0929aa37b7755032936ac505/resources/normal/logo.png?1741980568) Pros * **Seamless IT Integration:** Xurrent seamlessly integrates with popular IT service management tools, such as ServiceNow and Jira, enabling a streamlined workflow and eliminating data silos. * **Comprehensive Ticket Management:** It offers robust ticket management capabilities, including automated ticket routing, customizable ticket templates, and advanced search and filtering options, ensuring efficient and effective issue resolution. * **Knowledge Base and Self-Service Portal:** Xurrent empowers users with a comprehensive knowledge base and self-service portal, reducing the burden on the help desk and empowering employees to find solutions independently. * **Reporting and Analytics:** It provides robust reporting and analytics capabilities, enabling IT teams to track key performance indicators, identify trends, and make data-driven decisions to optimize service delivery. * **Robust Ticket Management:** User reviews consistently praise OTRS for its efficient ticket management, enabling organized tracking and resolution of IT issues. * **Customization:** Users appreciate the flexibility to tailor workflows, create templates, and customize fields, adapting OTRS to their specific needs. * **Integration:** OTRS is noted for its compatibility with other IT tools, including ADFS servers, streamlining operations and data flow. * **Comprehensive History:** The software provides a detailed record of past and ongoing tickets, including solutions implemented, aiding in knowledge management and problem resolution. * **Intuitive Design:** User reviews highlight Genuity's user-friendly interface, making it easy to navigate and utilize its features effectively. * **Robust Tracking:** Users appreciate the software's strong IT asset tracking capabilities, allowing for efficient management and oversight of their technology resources. * **Efficient Support Desk:** Genuity's support desk features are highly regarded by users, enabling them to resolve issues and get assistance promptly. * **Cost-Effective Solution:** With a monthly cost of $29.99, Genuity is praised for its budget-friendly pricing, making it accessible to a wide range of businesses. * **Intuitive Interface:** GLPi's user-friendly interface streamlines ticket management, making it easy for help desk teams to navigate and resolve issues quickly. * **Comprehensive Features:** GLPi offers a robust suite of features, including ticket tracking, asset management, knowledge base, and reporting, meeting diverse help desk requirements. * **Customization Options:** GLPi's customizable fields and workflows allow help desk teams to tailor the software to their specific processes, ensuring a seamless fit. * **Open Source Platform:** As an open source solution, GLPi is free to use and modify, providing flexibility and cost savings for help desks. * **Seamless Integrations:** User reviews consistently praise how well Jira Service Management connects with other Atlassian products, such as Jira Software and Confluence, creating a unified work environment. * **Automation Capabilities:** Users highlight that the platform's automation tools are essential for streamlining repetitive tasks, like routing tickets and escalating issues, which ultimately saves time and boosts efficiency. * **Customizable Workflows:** A major advantage reported by users is the ability to tailor workflows to match their specific needs, allowing them to manage various requests, incidents, and changes through adaptable processes. Cons * **Complexity:** Xurrent's feature-rich interface can be overwhelming for users, leading to a steep learning curve and reduced efficiency. * **Limited Customization:** Users have reported limited options for customizing workflows and reports, hindering their ability to tailor the software to their specific needs. * **Inconsistent UI:** The user interface has been criticized for inconsistencies and a lack of standardization, making navigation and task completion less intuitive. * **Performance Issues:** Users have experienced performance issues, particularly when dealing with large datasets or complex workflows, resulting in slow response times and disruptions. * **Steep Learning Curve:** User reviews describe OTRS as having a steep learning curve, especially for administrators who need to go beyond basic configurations. * **Outdated Interface:** Some user reviews mention that the user interface feels outdated, which can hinder navigation and overall user experience. * **Limited Reporting:** Users have pointed out that the reporting functionality in OTRS can be difficult to use effectively without additional paid features. * **Data Encryption Issues:** Some user reviews report experiencing problems with the data encryption module, indicating potential security concerns. * **Bulk Updates:** User reviews mention that Genuity is missing bulk update features, which are essential for efficient IT management in larger organizations. * **Learning Curve:** Some users have reported that Genuity has a steep learning curve, requiring significant time and effort to become proficient. This could lead to slower adoption rates and reduced productivity initially. * **Poorly Designed Interface:** Users complain about a cluttered and unintuitive interface that makes it difficult to navigate and find the necessary information quickly. * **Limited Customization Options:** Users have expressed frustration with the limited ability to customize the software to meet their specific needs, leading to a lack of flexibility. * **Inconsistent Performance:** Users have reported issues with slow loading times and occasional system crashes, which can disrupt workflow and cause delays. * **Lack of Mobile Functionality:** Users have noted the absence of a dedicated mobile app, making it inconvenient to access the software while on the go. * **Steep Learning Curve:** User reviews commonly mention that JSM can be difficult to learn, especially for those who aren't tech-savvy, presenting challenges for team members who aren't as technically inclined. * **Complex Setup:** Getting JSM up and running can be complicated, often requiring a significant time investment to configure properly, potentially delaying the software's ability to deliver value quickly. * **Limited Customization:** While JSM offers customization options, unlocking its full potential might require additional coding or purchasing marketplace add-ons, which could increase costs and complexity. * **Customer Communication:** User reviews indicate that JSM has limited options for keeping customers informed about the status of their requests, potentially leading to a less transparent and satisfactory customer experience. ### Our Review User reviews of Xurrent in the past year have been mostly positive, with users praising its ease of use, customization options, and reporting capabilities. Xurrent is often compared to other popular help desk software such as ServiceNow and Jira Service Management, and users generally agree that Xurrent is a more user-friendly and affordable option. One of the key strengths of Xurrent is its intuitive interface, which makes it easy for users to navigate and find the information they need. Additionally, Xurrent offers a wide range of customization options, allowing users to tailor the software to their specific needs. Finally, Xurrent's reporting capabilities are robust and provide users with valuable insights into their help desk operations. However, some users have also noted a few weaknesses in Xurrent. For example, some users have reported that Xurrent can be slow at times, especially when handling large volumes of data. Additionally, some users have found that Xurrent's mobile app is not as fully featured as the desktop version. Despite these minor drawbacks, Xurrent remains a popular choice for businesses of all sizes looking for a user-friendly and affordable help desk software solution. Overall, Xurrent is a well-rounded help desk software solution that is suitable for businesses of all sizes. Its ease of use, customization options, and reporting capabilities make it a valuable tool for managing help desk operations. While Xurrent does have some minor weaknesses, these are outweighed by its strengths, making it a top choice for businesses looking for a help desk software solution. Show more Is OTRS the one true solution for IT service management? User reviews from the last year suggest a more nuanced answer. While OTRS is generally praised for its robust ticket management system and cost-effectiveness, particularly for organizations prioritizing customization, some users find its interface outdated and less intuitive than competitors like Jira Service Management. For instance, one user lauded OTRS's email inbound capabilities as "maybe unique!" and praised its customizability, while another found the user interface "looking quite old" and difficult to navigate. This contrast highlights a key differentiating factor: OTRS's strength lies in its flexibility for experienced users who can leverage its open-source nature for deep customization, while its weakness lies in its steeper learning curve for beginners. This makes OTRS ideal for organizations with dedicated IT staff comfortable with customization and command-line management, as they can tailor the platform to their specific workflows. However, smaller teams or those seeking a more intuitive, out-of-the-box solution might find OTRS's learning curve a hurdle. In essence, OTRS is like a seasoned mechanic's toolbox: powerful in the right hands, but potentially overwhelming for a novice. Show more Is Genuity the genuine article when it comes to IT service management? User reviews from the past year suggest a resounding "almost." Genuity garners praise for its user-friendly interface, making even complex IT tasks manageable. Users particularly appreciate the robust IT asset tracking, highlighting its comprehensiveness in managing both hardware and software resources. The efficient support desk features, coupled with a responsive and knowledgeable customer service team, further enhance its appeal. One user even raved about the "bulk import" feature being a lifesaver. However, some users point out a lack of bulk update features as a notable drawback, potentially slowing down certain administrative tasks. Genuity's key strength lies in its ability to simplify intricate IT processes, particularly asset management and support desk operations. Its intuitive interface and responsive customer support contribute significantly to this strength, making it a favorite among users who value ease of use and reliable assistance. While it shines in these areas, the absence of certain features, such as bulk updates, compared to competitors might make some users hesitant. Genuity seems to be an ideal choice for businesses, especially small to medium-sized enterprises, seeking a user-friendly and cost-effective IT management solution. Its intuitive design and strong customer support make it easy to adopt, even for teams with limited technical expertise. However, larger organizations or those requiring more advanced features might need to consider alternatives to fully meet their specific needs. Show more Users of GLPi praise its open-source nature, which allows for customization and integration with other systems. They also appreciate its comprehensive feature set, including ticket management, asset tracking, and knowledge base. GLPi is often compared to proprietary solutions like ServiceNow and Jira Service Management. While these paid options offer more advanced features, GLPi's strengths lie in its cost-effectiveness and flexibility. Differentiating factors include GLPi's strong community support and its ability to handle complex IT environments. For example, users highlight its robust reporting capabilities, which enable them to track key metrics and identify areas for improvement. Additionally, GLPi's open-source nature allows users to tailor the software to their specific needs, making it a highly adaptable solution. GLPi is best suited for organizations seeking a cost-effective and customizable help desk solution. Its open-source nature and strong community support make it an ideal choice for businesses with limited budgets or those requiring a tailored approach to IT service management. Show more Is your help desk experience stuck in second gear? Jira Service Management (JSM) is generally well-regarded as a help desk software solution, but recent user reviews present a more intricate narrative. While JSM earns praise for its robust IT service management capabilities, particularly its seamless integration with other Atlassian tools and customizable workflows, users increasingly express concerns about its complexity and limitations. A recurring theme in recent reviews is the steep learning curve and the need for extensive customization, often requiring coding expertise, to fully leverage JSM's potential. For instance, one user lamented the lack of built-in process configurations, forcing users to build from scratch, a sentiment echoed by others who find the platform less intuitive than competitors. This "build-it-yourself" approach, while offering flexibility, can be a double-edged sword, demanding significant time and resources, particularly for smaller teams or those new to the platform. Furthermore, users highlight the reliance on marketplace add-ons to address functionality gaps, such as customer and organization management, which can lead to increased costs and integration challenges. While JSM excels in incident management and request tracking, its limitations in handling subtasks and time tracking, often requiring workarounds, are notable drawbacks. Overall, JSM emerges as a powerful but demanding tool, best suited for larger organizations or those already familiar with the Atlassian ecosystem, willing to invest in training and customization to unlock its full potential. Smaller teams or those seeking a more intuitive, out-of-the-box solution might find JSM's complexity and reliance on add-ons a significant hurdle. Show more ### User Sentiment Summary xurrent has a user sentiment rating of 94 based on 28 reviews. OTRS has a user sentiment rating of 90 based on 69 reviews. Genuity has a user sentiment rating of 100 based on 3 reviews. GLPi has a user sentiment rating of 90 based on 48 reviews. Jira Service Management has a user sentiment rating of 86 based on 3342 reviews. ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 28 reviews ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 69 reviews ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 3 reviews ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 48 reviews ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 3342 reviews Synopsis Evaluating all review platforms, our market analysts have compiled the following user sentiment data. 94% of users recommend this product xurrent has a 'excellent' User Satisfaction Rating of 94% when considering 28 user reviews from 2 recognized software review sites. 90% of users recommend this product OTRS has a 'excellent' User Satisfaction Rating of 90% when considering 69 user reviews from 1 recognized software review sites. 100% of users recommend this product Genuity has a 'excellent' User Satisfaction Rating of 100% when considering 3 user reviews from 1 recognized software review sites. 90% of users recommend this product GLPi has a 'excellent' User Satisfaction Rating of 90% when considering 48 user reviews from 2 recognized software review sites. 86% of users recommend this product Jira Service Management has a 'great' User Satisfaction Rating of 86% when considering 3342 user reviews from 4 recognized software review sites. User Review Scores **G2.com, Inc** n/a n/a n/a n/a **4.3** (932) **Software Advice, Inc** **4.71** (14) **4.48** (69) n/a **4.5** (24) n/a **Capterra Inc** **4.7** (14) n/a **5.0** (3) **4.5** (24) **4.5** (739) **Gartner, Inc** n/a n/a n/a n/a **4.4** (978) **TrustRadius** n/a n/a n/a n/a **4.0** (693) ### Awards SelectHub awards earned by these products based on a comprehensive analysis by our research analysts. ![User Favorite Award]() ![User Favorite Award]() ![User Favorite Award]() ![User Favorite Award]() No awards. ### Product Assistance Training Resources Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support ### Product Basics Company Size i Small Medium Large Small Medium Large Small Medium Large Small Medium Large Small Medium Large Platforms Supported Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Deployment Supported Cloud On-Premise Mobile Cloud On-Premise Mobile Cloud On-Premise Mobile Cloud On-Premise Mobile Cloud On-Premise Mobile ### Top Alternatives in ITSM Software [ Alloy Software ](https://www.selecthub.com/p/itsm-software/alloy-software/) [ BOSSDesk ](https://www.selecthub.com/p/itsm-software/bossdesk/) [ EasyVista ](https://www.selecthub.com/p/itsm-software/easyvista/) [ FreshService ](https://www.selecthub.com/p/itsm-software/freshservice/) [ Genuity ](https://www.selecthub.com/p/itsm-software/genuity/) 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Web Design Software Website Builders Whiteboard Software Work Management Software Workflow Management Software Workforce Management Software XDR Software Choose a Category to Select a Product VS Choose a Category to Select a Product Compare **About SelectHub (and our data)** We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies. WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more... ![SelectHub Products Reporting and Analytics]() ![SelectHub Products Cost and Pricing Guide]() **Supported:** Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. **Not Supported:** Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor at an additional cost. At most, requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. [Close](#) ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.selecthub.com/" }, { "@type": "ListItem", "position": 2, "name": "Help Desk Management", "item": "https://www.selecthub.com/category/help-desk/" }, { "@type": "ListItem", "position": 3, "name": "ITSM Software", "item": "https://www.selecthub.com/c/itsm-software/" }, { "@type": "ListItem", "position": 4, "name": "Xurrent", "item": "https://www.selecthub.com/p/itsm-software/xurrent/" }, { "@type": "ListItem", "position": 5, "name": "Xurrent Alternatives" } ] } ```