--- description: "JumpCloud vs Cloud Identity: Which solution wins in 2026? Compare pricing, features, and analyst ratings side-by-side to find the best IAM Software for your business." --- [Home](https://www.selecthub.com/) > [IAM Software](https://www.selecthub.com/c/identity-access-management-software/) > [JumpCloud](https://www.selecthub.com/p/identity-access-management-software/jumpcloud/) > JumpCloud vs Cloud Identity # JumpCloud vs Cloud Identity Last Updated: September 14th, 2026 We compared **[JumpCloud](https://www.selecthub.com/p/identity-access-management-software/jumpcloud/)** vs. **[Cloud Identity](https://www.selecthub.com/p/identity-access-management-software/cloud-identity/)** to help you decide which product makes more sense for you. Our comparison is based on proprietary **[IAM Software](https://www.selecthub.com/c/identity-access-management-software/)** data from our **[software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=IAM+Software&cta=identity-access-management-software)**, user reviews and publicly available information about each product’s features and pricing. [Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Analyst Ratings](#analyst-rating-section) [Comparison Charts](#product-comparison-charts) [Screenshots](#product-screenshots) Remove Add to Compare [![JumpCloud Software Tool](https://cdn.selecthub.com/products/467fc60274ae2cefade0487f255c3f5d-f28ed4b26e98176491b0bd3394857e6d/resources/normal/logo.webp?1722585854)](https://www.selecthub.com/p/identity-access-management-software/jumpcloud/) [![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg)](#awards-section) Remove Add to Compare [![Cloud Identity Software Tool](https://cdn.selecthub.com/products/9653a371e569e87de203013fe8ed79a4-cdd767d21d4f2fe3e679e131f02d28de/resources/normal/logo.png?1723014336)](https://www.selecthub.com/p/identity-access-management-software/cloud-identity/) [![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg)](#awards-section) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=IAM+Software&product_name=JumpCloud&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F467fc60274ae2cefade0487f255c3f5d-f28ed4b26e98176491b0bd3394857e6d%2Fresources%2Fnormal%2Flogo.webp%3F1722585854) [Demo](https://pmo.selecthub.com/get-product-demo/?category=IAM+Software&product_name=JumpCloud&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F467fc60274ae2cefade0487f255c3f5d-f28ed4b26e98176491b0bd3394857e6d%2Fresources%2Fnormal%2Flogo.webp%3F1722585854)    [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=IAM+Software&product_name=JumpCloud&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F467fc60274ae2cefade0487f255c3f5d-f28ed4b26e98176491b0bd3394857e6d%2Fresources%2Fnormal%2Flogo.webp%3F1722585854&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=IAM+Software&product_name=JumpCloud&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F467fc60274ae2cefade0487f255c3f5d-f28ed4b26e98176491b0bd3394857e6d%2Fresources%2Fnormal%2Flogo.webp%3F1722585854&price=2) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=IAM+Software&product_name=Cloud%2BIdentity&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F9653a371e569e87de203013fe8ed79a4-cdd767d21d4f2fe3e679e131f02d28de%2Fresources%2Fnormal%2Flogo.png%3F1723014336) [Demo](https://pmo.selecthub.com/get-product-demo/?category=IAM+Software&product_name=Cloud%2BIdentity&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F9653a371e569e87de203013fe8ed79a4-cdd767d21d4f2fe3e679e131f02d28de%2Fresources%2Fnormal%2Flogo.png%3F1723014336)    [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=IAM+Software&product_name=Cloud%2BIdentity&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F9653a371e569e87de203013fe8ed79a4-cdd767d21d4f2fe3e679e131f02d28de%2Fresources%2Fnormal%2Flogo.png%3F1723014336&price=1) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=IAM+Software&product_name=Cloud%2BIdentity&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F9653a371e569e87de203013fe8ed79a4-cdd767d21d4f2fe3e679e131f02d28de%2Fresources%2Fnormal%2Flogo.png%3F1723014336&price=1) ### Products Insights Overall Rating Comparison [Analyst RatingJumpCloud - Analyst Score: 80 out of 100 80 Detailed Analysis](#analyst-rating-section) [User Sentiment![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) (2709 Reviews)](#user-sentiment-section) [Analyst RatingCloud Identity - Analyst Score: 76 out of 100 76 Detailed Analysis](#analyst-rating-section) [User Sentiment![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) (24 Reviews)](#user-sentiment-section) Price Starts From $11/User, Monthly [Free Trial is available →]() $6/User, Monthly [Free Trial is available →]() Pros What we like about JumpCloud and Cloud Identity: - Connects with Office 365 and Azure to streamline user account management - Cross-platform device management covers Windows, macOS, and Linux from one console - RADIUS-as-a-Service handles WiFi and VPN authentication without on-prem hardware - Fits SMBs that want a cloud directory without on-prem Active Directory costs - Tight integration with Google Workspace and other Google Cloud services - Uses Google's threat intelligence and BeyondCorp Zero Trust model for security - Centralized console manages users, groups, and permissions across Google resources - Scales with growing organizations while keeping identity management coherent Cons What we dislike about JumpCloud and Cloud Identity: - Directory Insights lacks polish and could use richer filtering and custom queries - Costs climb as user counts grow and you add integrated services - Some users report conflicts with macOS that affect Apple-heavy environments - Initial agent installation has been bumpy for some teams during setup - IAM setup gets difficult for larger shops with intricate access control needs - IAM roles are project-specific, complicating access across multiple projects - Configuration options feel limited around custom alerts and notifications - Native support is thin for heavy third-party cloud or on-premises stacks ### Our Review **Bottom line:** JumpCloud fits SMBs that want a cross-platform cloud directory replacing on-prem Active Directory. Cloud Identity fits teams already invested in Google Workspace that want IAM tied to the Google ecosystem. JumpCloud is built around Directory-as-a-Service. It manages users and devices on Windows, macOS, and Linux from one console, with SSO, MFA, RADIUS, and LDAP services included. Users praise how it eliminates the need to juggle separate tools, especially in hybrid environments where some apps live in the cloud and others stay on-prem. Cloud Identity feels at home if your team runs on Google Workspace. The console manages users, groups, and permissions across Google services, and security leans on Google's threat intelligence and BeyondCorp's Zero Trust model. It's less of a fit if you depend on third-party cloud services or on-prem applications outside the Google stack. JumpCloud starts at $11 per user per month and Cloud Identity starts at $6 per user per month. Both bill monthly, so direct comparison is straightforward, though JumpCloud's broader cross-platform scope explains some of the gap. Pick JumpCloud if you need device management across mixed operating systems and want one tool to replace AD. Pick Cloud Identity if you're Google-first and value tight Workspace integration over broader third-party reach. ### Analyst Rating Summary Overall Scores Based on the research and analysis by SelectHub's team of research analysts, JumpCloud has an analyst rating of 80. By comparison Cloud Identity has an analyst rating of 76. JumpCloud - Analyst Score: 80 out of 100 80 Cloud Identity - Analyst Score: 76 out of 100 76 Features Comparison **Identity Lifecycle Management** Automates user provisioning, deprovisioning, and access management, streamlining processes, reducing errors, and ensuring compliance with security policies. 100 100 **Password Management** Enforces strong password policies, enables secure password storage, and facilitates password resets, improving security and reducing risks of unauthorized access. 100 100 **Platform Capabilities** Offers flexible deployment options, scalable architecture, and robust integrations, enabling organizations to customize and optimize their identity and access management solutions. 100 100 Show More [Show More]() Strengths The best features of JumpCloud and Cloud Identity as judged by user reviews and analyst validation. Identity Lifecycle Management Password Management Platform Capabilities Privileged Access Management Reporting Identity Lifecycle Management Password Management Platform Capabilities Security User Authentication and Access Management ### Analyst Ratings for Functional Requirements Customize This Data [Customize This Data]() How JumpCloud and Cloud Identity compare against the top 6 functional requirements as defined by SelectHub project data. *JumpCloudCloud Identity+ Add Product [+ Add Product]()* Identity Lifecycle Management Password Management Platform Capabilities Privileged Access Management Reporting User AuthenticationAnd Access Management 100 100 100 100 100 86 100 100 100 71 87 91 0 25 50 75 100 Implementation Level of Effort Estimation **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. Read more **Tier 2:** Supported with workarounds or add-ons that may require additional costs. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. **Identity Lifecycle Management** Automates user provisioning, deprovisioning, and access management, streamlining processes, reducing errors, and ensuring compliance with security policies. *100%* *0%* *0%* *100%* *0%* *0%* **Password Management** Enforces strong password policies, enables secure password storage, and facilitates password resets, improving security and reducing risks of unauthorized access. *100%* *0%* *0%* *100%* *0%* *0%* **Platform Capabilities** Offers flexible deployment options, scalable architecture, and robust integrations, enabling organizations to customize and optimize their identity and access management solutions. *100%* *0%* *0%* *100%* *0%* *0%* **Privileged Access Management** Secures and controls access to sensitive systems and data, reducing the risk of unauthorized access and data breaches. *100%* *0%* *0%* *50%* *0%* *50%* **Reporting** Provides valuable insights into user activity, security events, and compliance metrics, enabling organizations to identify potential risks, optimize security policies, and demonstrate compliance. *100%* *0%* *0%* *67%* *33%* *0%* **User Authentication And Access Management** Verifies user identities and controls access to resources, ensuring security and preventing unauthorized access. *82%* *0%* *18%* *91%* *0%* *9%* **Customize This Data For Your Unique Needs** and compare feature capabilities head-to-head CUSTOMIZE NOW [CUSTOMIZE NOW]() ### Analyst Ratings for Technical Requirements Customize This Data [Customize This Data]() Implementation Level of Effort Estimation **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. Read more **Tier 2:** Supported with workarounds or add-ons that may require additional costs. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. **Integrations** Connects the IAM software with other security and business systems, streamlining workflows and improving overall security management. *88%* *0%* *12%* *63%* *13%* *24%* **Security** Safeguards sensitive user data and system resources through robust encryption, access controls, and regular security audits, protecting against unauthorized access and data breaches. *100%* *0%* *0%* *100%* *0%* *0%* **Requirements Summary** Of typical requirements, 92.9% are fully supported out of the box by JumpCloud including Identity Lifecycle Management, Password Management and Platform Capabilities. Cloud Identity supports 81% and excels at Identity Lifecycle Management, Password Management and Platform Capabilities. JumpCloud has an analyst rating of 80 and a user sentiment rating of 'excellent' based on 2709 reviews, while Cloud Identity has an analyst rating of 76 and a user sentiment rating of 'excellent' based on 24 reviews. ### User Sentiment Summary JumpCloud has a user sentiment rating of 90 based on 2709 reviews. Cloud Identity has a user sentiment rating of 91 based on 24 reviews. ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 2709 reviews ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 24 reviews Synopsis Evaluating all review platforms, our market analysts have compiled the following user sentiment data. 90% *of users recommend this product* JumpCloud has a 'excellent' User Satisfaction Rating of 90% when considering 2709 user reviews from 3 recognized software review sites. 91% *of users recommend this product* Cloud Identity has a 'excellent' User Satisfaction Rating of 91% when considering 24 user reviews from 2 recognized software review sites. User Review Scores**G2.com, Inc** **4.5** (2599) **4.5** (20) **Capterra Inc** n/a **4.8** (4) **Gartner, Inc** **4.4** (72) n/a **TrustRadius** **4.4** (38) n/a ### Awards SelectHub awards earned by these products based on a comprehensive analysis by our research analysts. JumpCloud stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. ![User Favorite Award]( "User Favorite Award") Cloud Identity stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. ![User Favorite Award]( "User Favorite Award") ### Product Assistance Training Resources Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Support Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support ### Product Basics Company Size i Small Medium Large Small Medium Large Platforms Supported Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Deployment Supported Cloud On-Premise Mobile Cloud On-Premise Mobile Comparison of Top Alternatives [JumpCloud Alternatives](https://www.selecthub.com/identity-access-management-software/jumpcloud/alternatives/) [Cloud Identity Alternatives](https://www.selecthub.com/identity-access-management-software/cloud-identity/alternatives/) ### Screenshots ![Screenshots]() ![Screenshots]()![Screenshots]()![Screenshots]() ### Key Features - **Cross-Platform Support** – Manages users and devices across Windows, macOS, and Linux from one console. - **RADIUS-as-a-Service** – Authenticates Wi-Fi and VPN connections without on-prem RADIUS hardware. - **LDAP-as-a-Service** – Supports the LDAP protocol so legacy apps work without on-prem directory infrastructure. - **Device Management** – Lets admins enforce security policies and manage devices remotely. - **Cloud-Based Directory** – Replaces on-prem directory services to cut hardware and maintenance costs. - **Google Workspace Integration** – Connects directly with Workspace for unified Google identity management. - **Context-Aware Access** – Sets granular access rules based on user identity, location, and device security state. - **Security Key Enforcement** – Supports physical security keys to harden against phishing. - **Device Management** – Lets admins enforce security policies on company-owned and personal devices. - **Directory Synchronization** – Syncs from on-prem directories like Active Directory to keep data consistent. ### Top Alternatives in IAM Software [![AD360 Software Tool]()--- AD360](https://www.selecthub.com/p/identity-access-management-software/ad360/) [![AWS IAM Software Tool]()--- AWS IAM](https://www.selecthub.com/p/identity-access-management-software/aws-iam/) [![Cisco Duo Software Tool]()--- Cisco Duo](https://www.selecthub.com/p/identity-access-management-software/cisco-duo/) [![Cloud Identity Software Tool]()--- Cloud Identity](https://www.selecthub.com/p/identity-access-management-software/cloud-identity/) [![Customer Identity Cloud Software Tool]()--- Customer Identity Cloud](https://www.selecthub.com/p/identity-access-management-software/customer-identity-cloud/) [![CyberArk Workforce Identity Software Tool]()--- CyberArk Workforce Identity](https://www.selecthub.com/p/identity-access-management-software/cyberark-workforce-identity/) [![Entra ID Software Tool]()--- Entra ID](https://www.selecthub.com/p/identity-access-management-software/entra-id/) [![Entra ID Governance Software Tool]()--- Entra ID Governance](https://www.selecthub.com/p/identity-access-management-software/entra-id-governance/) [![Entrust Identity Enterprise Software Tool]()--- Entrust Identity Enterprise](https://www.selecthub.com/p/identity-access-management-software/entrust-identity-enterprise/) [![IBM Security Verify Software Tool]()--- IBM Security Verify](https://www.selecthub.com/p/identity-access-management-software/ibm-security-verify/) [![OneLogin Software Tool]()--- OneLogin](https://www.selecthub.com/p/identity-access-management-software/onelogin/) [![Oracle Identity and Access Management Software Tool]()--- Oracle Identity and Access Management](https://www.selecthub.com/p/identity-access-management-software/oracle-identity-and-access-management/) [![Passly Software Tool]()--- Passly](https://www.selecthub.com/p/identity-access-management-software/passly/) [![Ping Identity Software Tool]()--- Ping Identity](https://www.selecthub.com/p/identity-access-management-software/ping-identity/) [![RSA ID Plus Software Tool]()--- RSA ID Plus](https://www.selecthub.com/p/identity-access-management-software/rsa-id-plus/) ### Head-to-Head Comparison ![JumpCloud Software Tool]() ![AD360 Software Tool]() [JumpCloud VS AD360](https://www.selecthub.com/identity-access-management-software/jumpcloud-vs-ad360/) ![JumpCloud Software Tool]() ![Auth0 Software Tool]() [JumpCloud VS Auth0](https://www.selecthub.com/identity-access-management-software/auth0-vs-jumpcloud/) ![JumpCloud Software Tool]() ![AWS IAM Software Tool]() [JumpCloud VS AWS IAM](https://www.selecthub.com/identity-access-management-software/jumpcloud-vs-aws-iam/) ![JumpCloud Software Tool]() ![BeyondTrust Software Tool]() [JumpCloud VS BeyondTrust](https://www.selecthub.com/identity-access-management-software/jumpcloud-vs-beyondtrust/) ![JumpCloud Software Tool]() ![Cisco Duo Software Tool]() [JumpCloud VS Cisco Duo](https://www.selecthub.com/identity-access-management-software/cisco-duo-vs-jumpcloud/) ![JumpCloud Software Tool]() ![Cloud Identity Software Tool]() [JumpCloud VS Cloud Identity](https://www.selecthub.com/identity-access-management-software/jumpcloud-vs-cloud-identity/) ![JumpCloud Software Tool]() ![Entra ID Software Tool]() [JumpCloud VS Entra ID](https://www.selecthub.com/identity-access-management-software/jumpcloud-vs-entra-id/) ![JumpCloud Software Tool]() ![IBM Security Verify Software Tool]() [JumpCloud VS IBM Security Verify](https://www.selecthub.com/identity-access-management-software/jumpcloud-vs-ibm-security-verify/) ![JumpCloud Software Tool]() ![OneLogin Software Tool]() [JumpCloud VS OneLogin](https://www.selecthub.com/identity-access-management-software/onelogin-vs-jumpcloud/) ![JumpCloud Software Tool]() ![Passly Software Tool]() [JumpCloud VS Passly](https://www.selecthub.com/identity-access-management-software/jumpcloud-vs-passly/) ![JumpCloud Software Tool]() ![Ping Identity Software Tool]() [JumpCloud VS Ping Identity](https://www.selecthub.com/identity-access-management-software/jumpcloud-vs-ping-identity/) ![JumpCloud Software Tool]() ![Workforce Identity Cloud Software Tool]() [JumpCloud VS Workforce Identity Cloud](https://www.selecthub.com/identity-access-management-software/jumpcloud-vs-workforce-identity-cloud/) **About SelectHub (and our data)** We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies. WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more... ![SelectHub Products Reporting and Analytics]() [Build Your Requirements](https://pmo.selecthub.com/software-requirements/?category=IAM%20Software&campaign_name=IAM%20Requirements) ![SelectHub Products Cost and Pricing Guide]() [Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=IAM%20Software) **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. **Tier 2:** Supported with workarounds or add-ons that may require additional costs. Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 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