What is ADP Workforce Now?
Industry Specialties: Serves all industries
Benefits and Insights
Key differentiators & advantages of ADP Workforce Now
- Streamline Processes: ADP Workforce Now automates critical processes such as onboarding, record-keeping and employee status changes. It also facilitates tracking certifications, licenses and other information, along with tracking and reporting data related to compliance.
- Offer Employee Self-Service (ESS): Employees can access their pay, benefits and time information. They can also request time off, view work schedules, download pay statements, configure direct deposit settings and manage benefits information.
- View Real-Time Insights: Data analysis tools provide visibility into a number of key metrics. These include labor costs, overtime, actual vs. scheduled hours, turnover rate and a host of other KPIs.
- Seamlessly Integrate: Standard APIs allow all the solutions in the ADP Workforce Now suite to integrate with many types of systems, including accounting, ERP, time and attendance, recruiting and onboarding, learning platforms, benefits administration, employee benefits, and productivity and collaboration. Workday, Litmos, ZipRecruiter, TSheets, QuickBooks, Slack and Microsoft Teams are among the hundreds of add-ons available.
- Manage Information Anywhere: ADP Workforce Now provides an app for iOS and Android platforms. This gives managers and employees 24/7 mobile access to time and attendance features, benefits information, and more. Secure access is granted via PIN, password or fingerprint.
- Payroll: An intuitive interface provides access to all information in a central location. The system has automated deductions for benefits and other compensation, and it can manage tax filings. It can also prorate pay during a cycle or apply it to previous runs. You can view historical pay summaries and identify errors via warning notifications. The dashboard screen provides a full record of employee pay data.
- Time & Attendance: ADP Workforce Now has tracking, scheduling and compliance capabilities. It provides digital time-clocking, visual schedules, automated governances and workflows, audit trails, and clocks with finger scan functionality. There are also tools for absence management, including absence analysis, leave tracking and more.
- Talent Management: This module encompasses two main areas: recruiting & hiring as well as management & growth. The software automates tasks like creating job descriptions and posting jobs. It also includes screening, compliance verification and background check tools. You can view employee performance, deliver learning programs (requires integrating with an LMS) and offer tools that improve leadership skills. Additionally, there are features for conducting succession planning.
- Benefits Administration: A toolset brings a range of capabilities for employees and managers. The ADP AE Snapshot™ feature provides managers with employee metrics on enrollment preferences and decisions. Employees can use the PlanFit tool, which ranks different plans, enables comparison of options, offers calculators for evaluating different scenarios and has additional features for configuring plan selections.
- ADP® DataCloud: This AI feature has two core capabilities. The benchmarking component provides access to reliable industry data, along with the ability to compare your company’s trends and data to information from similar organizations. The Turnover Probability Explorer uses big data to predict voluntary turnover and reveal contributing factors.
- Fairly expensive product for mid- and small-sized businesses
- Doesn’t provide strong reporting functionality; running even a simple employee report is a time-consuming task
- Customer service requires improvement
- Doesn’t allow users to track job applications
- It’s a cloud-based solution and doesn’t offer on-premise installation
Cost of Ownership
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ADP Workforce Now Reviews
Average customer reviews & user sentiment summary:
of users would recommend this product
Synopsis of User Ratings and Reviews
Based on an aggregate of reviews taken from user ratings and reviews, the following pros & cons have been curated by a SelectHub Market Analyst.
ADP Workforce Now is suitable for businesses of all sizes and provides advanced HR and payroll functionality. Many reviewers noted that it is difficult to learn in the beginning and there are improvements required in performance evaluation and reporting features. Nonetheless, the system is user-friendly overall, provides quick access to documents and automates most manual HR tasks. It also integrates with other applications for greater functionality. If you’re looking for a complete HR solution, ADP Workforce Now is a solid option.
Based on 8243 reviews: