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Benefits and Insights

Why use ADP Vantage HCM?

Key differentiators & advantages of ADP Vantage HCM

  • Improved Organizational Visibility: Senior leaders can compare, uncover and boost employee performance by enabling improved employee visibility. 
  • Compliance Confidence: Get support for crucial compliance programs such as OFCCP, EEOC and the FCRA. Automate procedures to verify forms as well as collect and approve tax credit information for federal taxes. 
  • Enhanced Recruitment Process Outsourcing Efforts: Improve hiring times and the quality of hires. With RPO, leverage public information about prospective hires, which enables identifying the best match for the organization. 
  • Better Focus: Focus on crucial tasks that result in improved organizational efficiency by using numerous scalable and flexible solutions for talent hiring and management. 
  • Quick Decision Making: Receive real-time alerts and notifications that let supervisors make necessary decisions without any delays, anywhere with an internet connection. 
  • Error-Free Payroll Processing: Scale payroll processes as needed and eliminate the chance of errors by integrating payroll with human resource management and automatically syncing employee information. 

Industry Expertise

ADP Vantage HCM serves organizations of any size, type or industry, such as hospitality, manufacturing, professional and technical services, construction, financial services, retail, healthcare, government, education and non-profit or social service. Offers customizable solutions to companies working with multiple industries.

Key Features

  • Synchronized Employee Performance: Creates small snippets of ongoing dialogue, providing touchpoints that enable managers to track employee progress against assigned goals. 
  • Proactive Learning: Enables compliance training, employee certification and the skills required for specific positions. Posts, comments and vote functionalities promote an interactive learning experience for users. 
  • Pay-for-Performance: Creates and executes pay-for-performance strategies that help align compensation rewards with individual performance. 
  • Employee Benefits Administration: Employee benefit administration solutions simplify processes, raise employee engagement rates and help maintain the best talent pool possible. 
  • Group Health Insurance Policies: Provides access to ADPIA and its carrier partner’s health insurance benefits. Offers employees a medium to look up advice from experienced and licensed professionals. 
  • Business Insurance: Connect with licensed company insurance agents for instances such as general liability insurance, mandated worker’s compensation and more. 
  • Automated Time Tracking: Save time and effort while enhancing compliance and improving productivity by tracking the shift timings of employees. 

Limitations

At the time of this review, user feedback indicates the following limitations of ADP Vantage HCM:

  • Help section can be a bit confusing for new users. 
  • Many integrated functions may cause significant issues with one another. 
  • Time cards can’t be viewed remotely unless the user allows punching access. 

ADP Vantage HCM Suite Support

mail_outlineEmail: Unavailable.
phonePhone: Automated support at 1 (844) 227-5237.
schoolTraining: Offers a learning center with small, mid-size and enterprise business resources. Includes ADP tools, such as calculators, a glossary, tax guides and forms, ADP events that include webinars, hosted events, trade shows, research and insights.
local_offerTickets: Log in to the portal to access ticket submission.

ADP Vantage HCM Reviews

Average customer reviews & user sentiment summary:

525 reviews

75%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on the aggregate of reviews from the sources above, the following pros and cons have been curated by a SelectHub Market Analyst.

Pros

  • Ease of Access: The fingerprint touch feature provides easy access to several tools anytime and anywhere, according to all users that mention this feature.
  • Customization: According to 75% of reviews mentioning customization, the software offers a lot of options to suit all business needs.
  • Comprehensive Tools: All reviewers who reference this element noted that ADP Vantage HCM is an all-in-one solution for HR, payroll, workforce management and employee onboarding
  • Regular Updates: According to 100% of reviews on this aspect, regular enhancements help improve functionality and fix issues.

Cons

  • Steep Learning Curve: 80% of reviews on this element suggested that the solution has a steep learning curve for new users, especially for managers.
  • Incomplete Mobile App: The mobile application lacks several features that are present on the desktop version, as indicated by all reviews mentioning the mobile app.
  • Unresponsive Customer Service: According to all reviews referencing this aspect, the customer service is slow and doesn’t have a dedicated service representative for clients.
  • Complicated Navigation: The navigation is clunky and complicated for several features, according to 80% of reviews mentioning navigation.

Researcher's Summary:

ADP Vantage HCM’s cloud-based toolset provides a robust HCM experience, from core HR to payroll to talent management, best-suited for midsize to large companies. Users indicated some of the features are difficult to navigate and that the mobile app lacks some functionality. There’s also a steep learning curve involved for new users. However, it can be a good option for those looking for a system with regular updates, great customization and accessibility.

User Sentiment i

Based on 525 reviews:

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