[Home](https://www.selecthub.com/) \> [Home Health Care](https://www.selecthub.com/category/home-health/) \> [Home Health Software](https://www.selecthub.com/c/home-health-software/) \> [MatrixCare](https://www.selecthub.com/p/home-health-software/matrixcare/) \> MatrixCare vs CradleMRx # MatrixCare vs CradleMRx Last Updated: June 1st, 2026 Our analysts compared [MatrixCare](https://www.selecthub.com/p/home-health-software/matrixcare/) vs [CradleMRx](https://www.selecthub.com/p/home-health-software/cradlemrx/) based on data from our 400+ point analysis of [Home Health Software](https://www.selecthub.com/c/home-health-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=Home Health Software&cta=home-health-software). [Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Analyst Ratings](#analyst-rating-section) [Comparison Charts](#product-comparison-charts) [Screenshots](#product-screenshots) Remove Add to Compare [![MatrixCare Software Tool](https://cdn.selecthub.com/products/6a83c731660fcc9f14e1ce0b62d45eb9-9cf43b27d9533af2f2f0b1c9cce835b1/resources/normal/logo.png?1724704252)](https://www.selecthub.com/p/home-health-software/matrixcare/) [ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) Remove Add to Compare [![CradleMRx Software Tool](https://cdn.selecthub.com/products/8b1ecf6d8049bb062a356f1cc812e69e-f92e4e7b70814fcadc6db7438eeaf7d8/resources/normal/logo.png?1693318563)](https://www.selecthub.com/p/home-health-software/cradlemrx/) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Home+Health+Software&product%5Fname=MatrixCare&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6a83c731660fcc9f14e1ce0b62d45eb9-9cf43b27d9533af2f2f0b1c9cce835b1%2Fresources%2Fnormal%2Flogo.png%3F1724704252) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Home+Health+Software&product%5Fname=MatrixCare&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6a83c731660fcc9f14e1ce0b62d45eb9-9cf43b27d9533af2f2f0b1c9cce835b1%2Fresources%2Fnormal%2Flogo.png%3F1724704252) [Request Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Home+Health+Software&product%5Fname=MatrixCare&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6a83c731660fcc9f14e1ce0b62d45eb9-9cf43b27d9533af2f2f0b1c9cce835b1%2Fresources%2Fnormal%2Flogo.png%3F1724704252&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Home+Health+Software&product%5Fname=MatrixCare&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6a83c731660fcc9f14e1ce0b62d45eb9-9cf43b27d9533af2f2f0b1c9cce835b1%2Fresources%2Fnormal%2Flogo.png%3F1724704252&price=2) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Home+Health+Software&product%5Fname=CradleMRx&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F8b1ecf6d8049bb062a356f1cc812e69e-f92e4e7b70814fcadc6db7438eeaf7d8%2Fresources%2Fnormal%2Flogo.png%3F1693318563) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Home+Health+Software&product%5Fname=CradleMRx&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F8b1ecf6d8049bb062a356f1cc812e69e-f92e4e7b70814fcadc6db7438eeaf7d8%2Fresources%2Fnormal%2Flogo.png%3F1693318563) [Request Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Home+Health+Software&product%5Fname=CradleMRx&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F8b1ecf6d8049bb062a356f1cc812e69e-f92e4e7b70814fcadc6db7438eeaf7d8%2Fresources%2Fnormal%2Flogo.png%3F1693318563&price=3) [Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Home+Health+Software&product%5Fname=CradleMRx&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F8b1ecf6d8049bb062a356f1cc812e69e-f92e4e7b70814fcadc6db7438eeaf7d8%2Fresources%2Fnormal%2Flogo.png%3F1693318563&price=3) ### Products Insights Overall Rating Comparison [ Analyst Rating 71 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (333 Reviews) ](#user-sentiment-section) [ Analyst Rating we're gathering data ](#analyst-rating-section) [ User Sentiment ![Good User Sentiment](https://www.selecthub.com/display/images/scores/good.svg) (14 Reviews) ](#user-sentiment-section) Price Starts From $35 Monthly Free Trial is unavailable → $249 Monthly Free Trial is unavailable → Pros What we like about MatrixCare and CradleMRx: **Functionality:** The system manages billing, administration and clinical processes while following the latest compliance regulations, reviewers noted. **Live Updates:** Reviewers appreciated the application’s ability to update and sync data and changes from remote devices. **Customer Support:** The solution is backed by prompt customer support that is knowledgeable and resolves high-priority requests within hours, said users who mentioned support. **Greater Efficiency:** Automated scheduling and task management, electronic point-of-care clinical data entry and flexible EVV technologies increase caregiver efficiency. **Better Care Delivery:** Caregivers can access patient data, care plans and EMAR information remotely and log assigned tasks to improve accountability. **Optimized Cash Flow:** Claims management features allow users to partner with clearinghouses, manage authorizations and minimize coding errors and rejections. Cons What we dislike about MatrixCare and CradleMRx: **Customizations:** Reviewers noted that the product offers limited customizations for specific agency needs. **Upgrade Costs:** The jump in upgrade fees when moving from one patient tier to another was a downside for users. **High Costs:** Software implementation, licensing fees and customer support can be too expensive for smaller agencies. **Complicated Integration:** EMR and EHR integration for legacy systems may require third-party assistance. **Steep Learning Curve:** Caregivers and administrative staff will need training to avoid missteps in data input and task management. ### Our Review MatrixCare is an all-in-one home health software solution that offers features for patient intake, point-of-care documentation, care coordination, and revenue cycle management using centralized data, workflows and integrations. Users can enhance patient engagement and speed up interventions with direct messaging, symptom updates, 24/7 telehealth and remote patient monitoring.It offers EVV via GPS, point of care tools with an immediate sync for updates and patient records via mobile applications. Another perk we love is its integration with Inovalon, which minimizes claims rejections by searching patient information against payor records and automates claims corrections. Our analysts scored the solution highly for point of care management, PDGM, reporting and dashboards, and security capabilities.Users appreciate its strong functionality, live updates and customer support, but think the limited customization options and upgrade costs are significant downsides. Overall, MatrixCare is a great option if you’re a home health agency looking for a solution that offers the full package and has the budget for upgrade fees if you’re scaling operations. Show more CradleMRx is a comprehensive software suite designed to help home healthcare agencies optimize caregiver management, streamline data entry and automate processes. It helps users deliver care effectively with features like medication profiles and automated alerts for expiring caregiver certifications. Another perk is faster reimbursements through automated billing and claims management.Users can access functionalities like secure messaging, clinician forms, OASIS authorization, claims management, billing and reporting tools. However, users found the user interface confusing and mandatory password changes potentially challenging. Show more ### Analyst Rating Summary Overall Scores Based on the research and analysis by SelectHub's team of research analysts, MatrixCare has an analyst rating of 71\. Our analysts are still gathering data for CradleMRx. 71 we're gathering data Features Comparison **Ancillary Platform Functions** Quickly coordinate and schedule essential external services—like labs or durable medical equipment—right inside the system, making sure your patients get all the support they need without the hassle. 75 we're gathering data **Billing and Claims** Submit patient claims accurately and instantly to payers, ensuring you get reimbursed faster and keeping your agency's finances flowing smoothly without manual paperwork. 75 we're gathering data **Caregiver Management** Effortlessly track caregiver credentials, training, and availability, allowing you to match the right skilled professional to the right patient every time for consistent care. 64 we're gathering data [Show More](#) [Show More](https://pmo.selecthub.com/customize-data/?category=Home Health Software) ### Analyst Ratings for Functional Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=Home Health Software) How MatrixCare compares against the top 10 functional requirements as defined by SelectHub project data. MatrixCare CradleMRx \+ Add Product [\+ Add Product](https://pmo.selecthub.com/customize-data/?category=Home Health Software) Ancillary Platform Functions Billing And Claims Caregiver Management Clinical Management Dashboards AndReporting Mobile Capabilities Patient-DrivenGroupings Model (PDGM) Predictive Analytics Referral And IntakeManagement Schedule Management 75 75 64 89 72 82 100 100 67 57 0 25 50 75 100 Implementation Level of Effort Estimation **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) **Tier 2:** Supported with workarounds or add-ons that may require additional costs. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. **Ancillary Platform Functions** Quickly coordinate and schedule essential external services—like labs or durable medical equipment—right inside the system, making sure your patients get all the support they need without the hassle. 69% 0% 31% we're gathering data N/A we're gathering data N/A we're gathering data N/A **Billing And Claims** Submit patient claims accurately and instantly to payers, ensuring you get reimbursed faster and keeping your agency's finances flowing smoothly without manual paperwork. 70% 0% 30% we're gathering data N/A we're gathering data N/A we're gathering data N/A **Caregiver Management** Effortlessly track caregiver credentials, training, and availability, allowing you to match the right skilled professional to the right patient every time for consistent care. 50% 0% 50% we're gathering data N/A we're gathering data N/A we're gathering data N/A **Clinical Management** Complete documentation, assessments, and visit notes on the go, making sure every detail of the patient's care plan is captured accurately and immediately accessible to the team. 79% 0% 21% we're gathering data N/A we're gathering data N/A we're gathering data N/A **Dashboards And Reporting** View clear, real-time snapshots of your agency's performance and patient outcomes, giving you the critical data needed to make smart, informed decisions right away. 70% 0% 30% we're gathering data N/A we're gathering data N/A we're gathering data N/A **Mobile Capabilities** Access patient files, complete documentation, and check your schedule from any device, ensuring your staff can provide seamless care while working out in the field. 83% 0% 17% we're gathering data N/A we're gathering data N/A we're gathering data N/A **Patient-Driven Groupings Model (PDGM)** Ensure accurate billing under the new Medicare rules by automatically classifying patients and calculating payment periods, helping you maximize reimbursement and maintain compliance. 100% 0% 0% we're gathering data N/A we're gathering data N/A we're gathering data N/A **Predictive Analytics** Identify patients who are at high risk for readmission or decline so you can proactively adjust care plans and improve their long-term health outcomes. 100% 0% 0% we're gathering data N/A we're gathering data N/A we're gathering data N/A **Referral And Intake Management** Streamline the process of taking on new patients, easily tracking and organizing all incoming referrals to ensure quick admission and a smooth start to care. 67% 0% 33% we're gathering data N/A we're gathering data N/A we're gathering data N/A **Schedule Management** Organize and assign visits efficiently by matching staff availability, patient needs, and location, eliminating scheduling conflicts and wasted travel time. 57% 0% 43% we're gathering data N/A we're gathering data N/A we're gathering data N/A **Customize This Data For Your Unique Needs** and compare feature capabilities head-to-head [CUSTOMIZE NOW](#) [CUSTOMIZE NOW](https://pmo.selecthub.com/customize-data/?category=Home Health Software) ### Analyst Ratings for Technical Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=Home Health Software) Implementation Level of Effort Estimation **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) **Tier 2:** Supported with workarounds or add-ons that may require additional costs. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. **Compliance** Stay ahead of ever-changing state and federal healthcare regulations and audits automatically, ensuring your agency always meets critical requirements without extra manual effort. 44% 0% 56% we're gathering data N/A we're gathering data N/A we're gathering data N/A **Integrations And Extensibility** Connect your system seamlessly with other vital platforms, like lab services or payroll, allowing you to centralize information and avoid duplicating data entry. 100% 0% 0% we're gathering data N/A we're gathering data N/A we're gathering data N/A **Platform Security** Protect sensitive patient data and company records with top-tier security measures, ensuring compliance with privacy laws and giving you complete peace of mind. 57% 0% 43% we're gathering data N/A we're gathering data N/A we're gathering data N/A **Requirements Summary** Of typical requirements, 66.1% are fully supported out of the box by MatrixCare including Patient-Driven Groupings Model (PDGM), Predictive Analytics and Mobile Capabilities. We are still evaluating data for CradleMRx at this time. CradleMRx has an analyst rating of and a user sentiment rating of 'good' based on 14 reviews, while MatrixCare has an analyst rating of 71 and a user sentiment rating of 'great' based on 333 reviews. ### User Sentiment Summary MatrixCare has a user sentiment rating of 83 based on 333 reviews. CradleMRx has a user sentiment rating of 78 based on 14 reviews. ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 333 reviews ![Good User Sentiment](https://www.selecthub.com/display/images/scores/good.svg) 14 reviews Synopsis Evaluating all review platforms, our market analysts have compiled the following user sentiment data. 83% of users recommend this product MatrixCare has a 'great' User Satisfaction Rating of 83% when considering 333 user reviews from 3 recognized software review sites. 78% of users recommend this product CradleMRx has a 'good' User Satisfaction Rating of 78% when considering 14 user reviews from 2 recognized software review sites. User Review Scores **G2.com, Inc** **3.8** (52) n/a **Software Advice, Inc** n/a **3.86** (7) **Capterra Inc** **4.2** (267) **3.9** (7) **TrustRadius** **4.7** (14) n/a ### Awards SelectHub awards earned by these products based on a comprehensive analysis by our research analysts. SelectHub research analysts have evaluated MatrixCare and concluded it earns best-in-class honors for Predictive Analytics and Integrations and Extensibility. ![Predictive Analytics Award]() ![Integrations and Extensibility Award]() No awards. ### Product Assistance Training Resources Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support ### Product Basics Company Size i Small Medium Large Small Medium Large Platforms Supported Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Deployment Supported Cloud On-Premise Mobile Cloud On-Premise Mobile Comparison of Top Alternatives [ MatrixCare Alternatives](https://www.selecthub.com/home-health-software/matrixcare/alternatives/) [ CradleMRx Alternatives](https://www.selecthub.com/home-health-software/cradlemrx/alternatives/) ### Screenshots ![Screenshots]()![Screenshots]()![Screenshots]() ![Screenshots]()![Screenshots]()![Screenshots]() ### Key Features * **Patient Intake:** Use integrations to import patient records from EHR systems. Message and transmit sensitive documents securely using DirectTrust network and via providers like CommonWell Health Alliance and Carequality. Add to patient records by scanning documents and taking photos with the mobile app. * **Point of Care Tools:** Boost care delivery with the MyScrubber Clinical app that offers caregivers assessments, alerts and recommendations. Review new medications using the mobile app, monitor and document wound care and communicate with patients, caregivers and staff via direct messages or video chat. * **EVV:** Help clinicians accurately capture hours with GPS-monitored time cards for EVV and payroll verification. Auto-record, verify and report caregiver travel information to double-check EVV through mileage auto calculation. * **Patient Engagement:** Provide patients with 24/7 telehealth, remote patient monitoring and health assessments using the Health Recovery Solutions (HRS) integration. Keep families updated with direct messaging, document sharing, electronic document signing and video chat. * **Analytics and Reporting:** Use MyAnalytics to generate reports that analyze commonly monitored metrics. Improve decision-making with additional reporting capabilities. Identify at-risk patients and boost early interventions with resource and episode management analytics using the Medalogix integration. read more... * **MRxMail:** Communicate with patients and healthcare providers using secure, HIPAA-compliant messaging. * **Medication Profiles:** Access complete medication profiles in-app, including drug-to-drug interactions, from a database powered by DrugBank. * **Clinician Forms:** Utilize clinician forms for OASIS-C, SN, PT, OT, ST, MSW and HHA to streamline documentation. * **Scheduling:** Manage multi-disciplinary schedules in a single place. Schedule clinicians and caregivers based on specialties and patient requirements. * **Reporting:** Generate custom reports to analyze data and identify actionable insights to drive quality patient care and improve financial stability. read more... ### Top Alternatives in Home Health Software [ AlayaCare ](https://www.selecthub.com/p/home-care-software/alayacare/) [ Alora ](https://www.selecthub.com/p/home-health-software/alora-health/) [ AxisCare ](https://www.selecthub.com/p/home-care-software/axiscare/) [ Axxess ](https://www.selecthub.com/p/home-health-software/axxess/) [ CareVoyant ](https://www.selecthub.com/p/home-care-software/carevoyant/) [ HCHB ](https://www.selecthub.com/p/home-health-software/hchb/) [ HealthWare ](https://www.selecthub.com/p/home-health-software/healthware/) [ InMyTeam ](https://www.selecthub.com/p/home-care-software/inmyteam/) [ KanTime ](https://www.selecthub.com/p/home-care-software/kantime/) [ myUnity ](https://www.selecthub.com/p/home-health-software/myunity/) ### Head-to-Head Comparison ![MatrixCare Software Tool]() ![Activated Insights Software Tool]() [MatrixCare VS Activated Insights](https://www.selecthub.com/home-health-software/matrixcare-vs-activated-insights/) ![MatrixCare Software Tool]() ![Alora Software Tool]() [MatrixCare VS Alora](https://www.selecthub.com/home-health-software/alora-health-vs-matrixcare/) ![MatrixCare Software Tool]() ![Axxess Software Tool]() [MatrixCare VS Axxess](https://www.selecthub.com/home-health-software/axxess-vs-matrixcare/) ![MatrixCare Software Tool]() ![Careficient Software Tool]() [MatrixCare VS Careficient](https://www.selecthub.com/home-health-software/matrixcare-vs-careficient/) ![MatrixCare Software Tool]() ![Caretap Software Tool]() [MatrixCare VS Caretap](https://www.selecthub.com/home-health-software/matrixcare-vs-caretap/) ![MatrixCare Software Tool]() ![CradleMRx Software Tool]() [MatrixCare VS CradleMRx](https://www.selecthub.com/home-health-software/matrixcare-vs-cradlemrx/) ![MatrixCare Software Tool]() ![Elara Caring Software Tool]() [MatrixCare VS Elara Caring](https://www.selecthub.com/home-health-software/elara-caring-vs-matrixcare/) ![MatrixCare Software Tool]() ![HCHB Software Tool]() [MatrixCare VS HCHB](https://www.selecthub.com/home-health-software/matrixcare-vs-hchb/) ![MatrixCare Software Tool]() ![myUnity Software Tool]() [MatrixCare VS myUnity](https://www.selecthub.com/home-health-software/matrixcare-vs-myunity/) ![MatrixCare Software Tool]() ![Pariox Software Tool]() [MatrixCare VS Pariox](https://www.selecthub.com/home-health-software/pariox-vs-matrixcare/) ![MatrixCare Software Tool]() ![Therap Software Tool]() [MatrixCare VS Therap](https://www.selecthub.com/home-health-software/therap-vs-matrixcare/) ![MatrixCare Software Tool]() ![TynetUSA Software Tool]() [MatrixCare VS TynetUSA](https://www.selecthub.com/home-health-software/matrixcare-vs-tynetusa/) **About SelectHub (and our data)** We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies. WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more... ![SelectHub Products Reporting and Analytics]() [ Build Your Requirements](https://pmo.selecthub.com/hhs-requirements-onsite/) ![SelectHub Products Cost and Pricing Guide]() [ Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=Home%20Health%20Software) **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. **Tier 2:** Supported with workarounds or add-ons that may require additional costs. Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 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