[Home](https://www.selecthub.com/) \> [Home Health Care](https://www.selecthub.com/category/home-health/) \> [Home Health Software](https://www.selecthub.com/c/home-health-software/) \> [HCHB](https://www.selecthub.com/p/home-health-software/hchb/) \> HCHB vs CradleMRx 

#  HCHB vs CradleMRx 

 Last Updated: June 1st, 2026 

Our analysts compared [HCHB](https://www.selecthub.com/p/home-health-software/hchb/) vs [CradleMRx](https://www.selecthub.com/p/home-health-software/cradlemrx/) based on data from our 400+ point analysis of [Home Health Software](https://www.selecthub.com/c/home-health-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=Home Health Software&cta=home-health-software).

[Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Analyst Ratings](#analyst-rating-section) [Comparison Charts](#product-comparison-charts) [Screenshots](#product-screenshots) 

Remove Add to Compare 

[![HCHB Software Tool](https://cdn.selecthub.com/products/cd7c230fc5deb01ff5f7b1be1acef9cf-4c651915f36e42074f0b909566188700/resources/normal/logo.png?1693318569)](https://www.selecthub.com/p/home-health-software/hchb/)

Remove Add to Compare 

[![CradleMRx Software Tool](https://cdn.selecthub.com/products/8b1ecf6d8049bb062a356f1cc812e69e-f92e4e7b70814fcadc6db7438eeaf7d8/resources/normal/logo.png?1693318563)](https://www.selecthub.com/p/home-health-software/cradlemrx/)

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Home+Health+Software&product%5Fname=HCHB&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fcd7c230fc5deb01ff5f7b1be1acef9cf-4c651915f36e42074f0b909566188700%2Fresources%2Fnormal%2Flogo.png%3F1693318569) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Home+Health+Software&product%5Fname=HCHB&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fcd7c230fc5deb01ff5f7b1be1acef9cf-4c651915f36e42074f0b909566188700%2Fresources%2Fnormal%2Flogo.png%3F1693318569) [Request Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Home+Health+Software&product%5Fname=HCHB&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fcd7c230fc5deb01ff5f7b1be1acef9cf-4c651915f36e42074f0b909566188700%2Fresources%2Fnormal%2Flogo.png%3F1693318569&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Home+Health+Software&product%5Fname=HCHB&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fcd7c230fc5deb01ff5f7b1be1acef9cf-4c651915f36e42074f0b909566188700%2Fresources%2Fnormal%2Flogo.png%3F1693318569&price=2) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Home+Health+Software&product%5Fname=CradleMRx&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F8b1ecf6d8049bb062a356f1cc812e69e-f92e4e7b70814fcadc6db7438eeaf7d8%2Fresources%2Fnormal%2Flogo.png%3F1693318563) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Home+Health+Software&product%5Fname=CradleMRx&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F8b1ecf6d8049bb062a356f1cc812e69e-f92e4e7b70814fcadc6db7438eeaf7d8%2Fresources%2Fnormal%2Flogo.png%3F1693318563) [Request Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Home+Health+Software&product%5Fname=CradleMRx&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F8b1ecf6d8049bb062a356f1cc812e69e-f92e4e7b70814fcadc6db7438eeaf7d8%2Fresources%2Fnormal%2Flogo.png%3F1693318563&price=3) [Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Home+Health+Software&product%5Fname=CradleMRx&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F8b1ecf6d8049bb062a356f1cc812e69e-f92e4e7b70814fcadc6db7438eeaf7d8%2Fresources%2Fnormal%2Flogo.png%3F1693318563&price=3) 

###  Products Insights

 Overall Rating Comparison

[ Analyst Rating  57 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Fair User Sentiment](https://www.selecthub.com/display/images/scores/fair.svg) (61 Reviews) ](#user-sentiment-section) 

[ Analyst Rating we're gathering data ](#analyst-rating-section) [ User Sentiment ![Good User Sentiment](https://www.selecthub.com/display/images/scores/good.svg) (14 Reviews) ](#user-sentiment-section) 

 Price Starts From

 Custom Quote 

 i

 Free Trial is unavailable →

$249 Monthly 

 Free Trial is unavailable →

 Pros

 What we like about HCHB and CradleMRx:

**Functionality:** The system provides in-depth reporting and real-time patient data, optimizes scheduling and simplifies the documentation process, noted 85% of reviewers who mentioned the product’s functionality. 

**Accessibility:** Nearly 88% of reviewers emphasized that the product offers updated patient and employee information in one place for easy access. 

**Billing:** The application provides simple billing and payroll modules to process multiple payment types, said approximately 80% of users who talked about the product’s reporting capabilities. 

**Greater Efficiency:** Automated scheduling and task management, electronic point-of-care clinical data entry and flexible EVV technologies increase caregiver efficiency. 

**Better Care Delivery:** Caregivers can access patient data, care plans and EMAR information remotely and log assigned tasks to improve accountability. 

**Optimized Cash Flow:** Claims management features allow users to partner with clearinghouses, manage authorizations and minimize coding errors and rejections. 

 Cons

 What we dislike about HCHB and CradleMRx:

**Time Consuming:** Entering patient information is time-consuming as the system doesn’t fill similar fields automatically, noted 85% of users who talked about the product’s non-streamlined data entry process. 

**Slow:** Nearly 77% of reviewers said that the system is slow to load client data when dealing with multiple patients. 

**Learning Curve:** Approximately 88% of users said that the product’s initial setup is overwhelming and involves a learning curve to know its bells and whistles. 

**High Costs:** Software implementation, licensing fees and customer support can be too expensive for smaller agencies. 

**Complicated Integration:** EMR and EHR integration for legacy systems may require third-party assistance. 

**Steep Learning Curve:** Caregivers and administrative staff will need training to avoid missteps in data input and task management. 

###  Our Review

 Homecare Homebase is a comprehensive solution that streamlines patient referrals, revenue, scheduling, billing and payroll processes. It provides real-time data updates for better patient care while simplifying documentation for clinicians. However, the application is complex to use at first, involving a bit of a learning curve to get used to its features. It is slow to respond when handling multiple patient data and doesn’t offer a streamlined data entry system. 

 Show more 

 CradleMRx is a comprehensive software suite designed to help home healthcare agencies optimize caregiver management, streamline data entry and automate processes. It helps users deliver care effectively with features like medication profiles and automated alerts for expiring caregiver certifications. Another perk is faster reimbursements through automated billing and claims management.Users can access functionalities like secure messaging, clinician forms, OASIS authorization, claims management, billing and reporting tools. However, users found the user interface confusing and mandatory password changes potentially challenging. 

 Show more 

###  Analyst Rating Summary

 Overall Scores

 Based on the research and analysis by SelectHub's team of research analysts, HCHB has an analyst rating of 57\. Our analysts are still gathering data for CradleMRx. 

 57 

we're gathering data

 Features Comparison

**Ancillary Platform Functions**  
 Quickly coordinate and schedule essential external services—like labs or durable medical equipment—right inside the system, making sure your patients get all the support they need without the hassle. 

 58 

we're gathering data

**Billing and Claims**  
 Submit patient claims accurately and instantly to payers, ensuring you get reimbursed faster and keeping your agency's finances flowing smoothly without manual paperwork. 

 90 

we're gathering data

**Caregiver Management**  
 Effortlessly track caregiver credentials, training, and availability, allowing you to match the right skilled professional to the right patient every time for consistent care. 

 46 

we're gathering data

[Show More](#) [Show More](https://pmo.selecthub.com/customize-data/?category=Home Health Software) 

###  Analyst Ratings for Functional Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=Home Health Software) 

 How HCHB compares against the top 10 functional requirements as defined by SelectHub project data.

HCHB CradleMRx 

\+ Add Product [\+ Add Product](https://pmo.selecthub.com/customize-data/?category=Home Health Software) 

 Ancillary Platform Functions Billing And Claims Caregiver Management Clinical Management Dashboards AndReporting  Mobile Capabilities Patient-DrivenGroupings Model (PDGM) Predictive Analytics Referral And IntakeManagement Schedule Management 58 90 46 79 50 77 100 65 50 57 0 25 50 75 100 

 Implementation Level of Effort Estimation

**Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) 

**Tier 2:** Supported with workarounds or add-ons that may require additional costs. 

**Tier 3:** Requires partner integrations or custom development that is often at an additional cost. 

**Ancillary Platform Functions**   
Quickly coordinate and schedule essential external services—like labs or durable medical equipment—right inside the system, making sure your patients get all the support they need without the hassle. 

44%

0%

56%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

**Billing And Claims**   
Submit patient claims accurately and instantly to payers, ensuring you get reimbursed faster and keeping your agency's finances flowing smoothly without manual paperwork. 

90%

0%

10%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

**Caregiver Management**   
Effortlessly track caregiver credentials, training, and availability, allowing you to match the right skilled professional to the right patient every time for consistent care. 

36%

0%

64%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

**Clinical Management**   
Complete documentation, assessments, and visit notes on the go, making sure every detail of the patient's care plan is captured accurately and immediately accessible to the team. 

74%

0%

26%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

**Dashboards And Reporting**   
View clear, real-time snapshots of your agency's performance and patient outcomes, giving you the critical data needed to make smart, informed decisions right away. 

0%

80%

20%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

**Mobile Capabilities**   
Access patient files, complete documentation, and check your schedule from any device, ensuring your staff can provide seamless care while working out in the field. 

83%

0%

17%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

**Patient-Driven Groupings Model (PDGM)**   
Ensure accurate billing under the new Medicare rules by automatically classifying patients and calculating payment periods, helping you maximize reimbursement and maintain compliance. 

100%

0%

0%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

**Predictive Analytics**   
Identify patients who are at high risk for readmission or decline so you can proactively adjust care plans and improve their long-term health outcomes. 

20%

80%

0%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

**Referral And Intake Management**   
Streamline the process of taking on new patients, easily tracking and organizing all incoming referrals to ensure quick admission and a smooth start to care. 

50%

0%

50%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

**Schedule Management**   
Organize and assign visits efficiently by matching staff availability, patient needs, and location, eliminating scheduling conflicts and wasted travel time. 

57%

0%

43%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

**Customize This Data For Your Unique Needs** and compare feature capabilities head-to-head [CUSTOMIZE NOW](#) [CUSTOMIZE NOW](https://pmo.selecthub.com/customize-data/?category=Home Health Software) 

###  Analyst Ratings for Technical Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=Home Health Software) 

 Implementation Level of Effort Estimation

**Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) 

**Tier 2:** Supported with workarounds or add-ons that may require additional costs. 

**Tier 3:** Requires partner integrations or custom development that is often at an additional cost. 

**Compliance**   
Stay ahead of ever-changing state and federal healthcare regulations and audits automatically, ensuring your agency always meets critical requirements without extra manual effort. 

22%

0%

78%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

**Integrations And Extensibility**   
Connect your system seamlessly with other vital platforms, like lab services or payroll, allowing you to centralize information and avoid duplicating data entry. 

46%

0%

54%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

**Platform Security**   
Protect sensitive patient data and company records with top-tier security measures, ensuring compliance with privacy laws and giving you complete peace of mind. 

57%

0%

43%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

**Requirements Summary** Of typical requirements, 44.9% are fully supported out of the box by HCHB including Patient-Driven Groupings Model (PDGM), Billing And Claims and Clinical Management. We are still evaluating data for CradleMRx at this time. CradleMRx has an analyst rating of and a user sentiment rating of 'good' based on 14 reviews, while HCHB has an analyst rating of 57 and a user sentiment rating of 'fair' based on 61 reviews. 

###  User Sentiment Summary

 HCHB has a user sentiment rating of 62 based on 61 reviews. CradleMRx has a user sentiment rating of 78 based on 14 reviews. 

![Fair User Sentiment](https://www.selecthub.com/display/images/scores/fair.svg) 61 reviews 

![Good User Sentiment](https://www.selecthub.com/display/images/scores/good.svg) 14 reviews 

 Synopsis

 Evaluating all review platforms, our market analysts have compiled the following user sentiment data.

 62%

of users recommend this product

 HCHB has a 'fair' User Satisfaction Rating of 62% when considering 61 user reviews from 2 recognized software review sites.

 78%

of users recommend this product

 CradleMRx has a 'good' User Satisfaction Rating of 78% when considering 14 user reviews from 2 recognized software review sites.

 User Review Scores

**G2.com, Inc** 

**3.6** (21) 

n/a 

**Software Advice, Inc** 

n/a 

**3.86** (7) 

**Capterra Inc** 

**2.8** (40) 

**3.9** (7) 

###  Product Assistance

 Training Resources

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

 Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

###  Product Basics

 Company Size 

 i

Small

Medium

Large

Small

Medium

Large

 Platforms Supported

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

 Deployment Supported

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

 Comparison of Top Alternatives

[ HCHB Alternatives](https://www.selecthub.com/home-health-software/hchb/alternatives/) 

[ CradleMRx Alternatives](https://www.selecthub.com/home-health-software/cradlemrx/alternatives/) 

###  Screenshots

![Screenshots]()![Screenshots]()![Screenshots]() 

![Screenshots]()![Screenshots]()![Screenshots]() 

###  Key Features

* **Smart Scheduling:** Optimize caregiver visits by using algorithms to create efficient routing, scheduling and mapping. Better utilize full-time employees without adding expensive overtime hours while cutting costs and improving care continuity. Eliminate additional costs and miles by leveraging part-time expertise nearby.
* **Patient Records:** Access patient data quickly while recording client information, uploading relevant reports and taking notes. Sync schedules in a cohesive space to efficiently utilize staff time.
* **Compliance:** Stay aligned with the latest regulations and changes with a team of compliance experts. Get new requirements through online training and updates. Access up-to-date and current data on-cloud without any additional hardware installations.
* **Mobile Access:** Access EMR in real time with or without an internet connection. Schedule appropriate clinicians for every visit using any Android or iOS device. Get clinical guidance when required while quickly completing online documentation and uploads.
* **Reporting:** Make smart business decisions based on operational, clinical and performance metrics. Customize dashboards, personalize reports and analyze metrics to stay competitive while improving patient care. Get a grip on crucial data to boost productivity and profits.

 read more... 

* **MRxMail:** Communicate with patients and healthcare providers using secure, HIPAA-compliant messaging.
* **Medication Profiles:** Access complete medication profiles in-app, including drug-to-drug interactions, from a database powered by DrugBank.
* **Clinician Forms:** Utilize clinician forms for OASIS-C, SN, PT, OT, ST, MSW and HHA to streamline documentation.
* **Scheduling:** Manage multi-disciplinary schedules in a single place. Schedule clinicians and caregivers based on specialties and patient requirements.
* **Reporting:** Generate custom reports to analyze data and identify actionable insights to drive quality patient care and improve financial stability.

 read more... 

###  Top Alternatives in Home Health Software 

[  AlayaCare ](https://www.selecthub.com/p/home-care-software/alayacare/) [  Alora ](https://www.selecthub.com/p/home-health-software/alora-health/) [  AxisCare ](https://www.selecthub.com/p/home-care-software/axiscare/) [  Axxess ](https://www.selecthub.com/p/home-health-software/axxess/) [  CareVoyant ](https://www.selecthub.com/p/home-care-software/carevoyant/) [  HealthWare ](https://www.selecthub.com/p/home-health-software/healthware/) [  InMyTeam ](https://www.selecthub.com/p/home-care-software/inmyteam/) [  KanTime ](https://www.selecthub.com/p/home-care-software/kantime/) [  MatrixCare ](https://www.selecthub.com/p/home-health-software/matrixcare/) [  myUnity ](https://www.selecthub.com/p/home-health-software/myunity/) 

###  Head-to-Head Comparison

![HCHB Software Tool]() 

![Activated Insights Software Tool]() 

[HCHB VS Activated Insights](https://www.selecthub.com/home-health-software/hchb-vs-activated-insights/) 

![HCHB Software Tool]() 

![Alora Software Tool]() 

[HCHB VS Alora](https://www.selecthub.com/home-health-software/alora-health-vs-hchb/) 

![HCHB Software Tool]() 

![Axxess Software Tool]() 

[HCHB VS Axxess](https://www.selecthub.com/home-health-software/axxess-vs-hchb/) 

![HCHB Software Tool]() 

![Careficient Software Tool]() 

[HCHB VS Careficient](https://www.selecthub.com/home-health-software/hchb-vs-careficient/) 

![HCHB Software Tool]() 

![Caretap Software Tool]() 

[HCHB VS Caretap](https://www.selecthub.com/home-health-software/hchb-vs-caretap/) 

![HCHB Software Tool]() 

![CradleMRx Software Tool]() 

[HCHB VS CradleMRx](https://www.selecthub.com/home-health-software/hchb-vs-cradlemrx/) 

![HCHB Software Tool]() 

![Elara Caring Software Tool]() 

[HCHB VS Elara Caring](https://www.selecthub.com/home-health-software/elara-caring-vs-hchb/) 

![HCHB Software Tool]() 

![MatrixCare Software Tool]() 

[HCHB VS MatrixCare](https://www.selecthub.com/home-health-software/matrixcare-vs-hchb/) 

![HCHB Software Tool]() 

![myUnity Software Tool]() 

[HCHB VS myUnity](https://www.selecthub.com/home-health-software/hchb-vs-myunity/) 

![HCHB Software Tool]() 

![Pariox Software Tool]() 

[HCHB VS Pariox](https://www.selecthub.com/home-health-software/pariox-vs-hchb/) 

![HCHB Software Tool]() 

![Therap Software Tool]() 

[HCHB VS Therap](https://www.selecthub.com/home-health-software/therap-vs-hchb/) 

![HCHB Software Tool]() 

![TynetUSA Software Tool]() 

[HCHB VS TynetUSA](https://www.selecthub.com/home-health-software/hchb-vs-tynetusa/) 

**About SelectHub (and our data)** 

We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies.

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

![SelectHub Products Reporting and Analytics]() 

[ Build Your Requirements](https://pmo.selecthub.com/hhs-requirements-onsite/)

![SelectHub Products Cost and Pricing Guide]() 

[ Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=Home%20Health%20Software)

**Tier 1:**  
 Fully/moderately supported out-of-the-box allowing for quick and easy deployment.  
Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. 

**Tier 2:**  
 Supported with workarounds or add-ons that may require additional costs.  
Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. 

**Tier 3:**  
 Requires partner integrations or custom development that is often at an additional cost.  
Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 

[Close](#) 

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