[Home](https://www.selecthub.com/) \> [Home Health Care](https://www.selecthub.com/category/home-health/) \> [Home Health Software](https://www.selecthub.com/c/home-health-software/) \> [Elara Caring](https://www.selecthub.com/p/home-health-software/elara-caring/) \> Elara Caring vs Billiyo # Elara Caring vs Billiyo Last Updated: April 13th, 2026 Our analysts compared [Elara Caring](https://www.selecthub.com/p/home-health-software/elara-caring/) vs [Billiyo](https://www.selecthub.com/p/home-health-software/billiyo/) based on data from our 400+ point analysis of [Home Health Software](https://www.selecthub.com/c/home-health-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=Home Health Software&cta=home-health-software). [Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [Features](#product-benefits-features) [User Ratings](#user-sentiment-section) [Screenshots](#product-screenshots) [![Elara Caring Software Tool](https://cdn.selecthub.com/products/71969a804c28c0961383008958497b1b-0ea45b1f43573e5dd76a0292f7e4bdb7/resources/normal/logo.png?1734446638)](https://www.selecthub.com/p/home-health-software/elara-caring/) [![Billiyo Software Tool](https://cdn.selecthub.com/products/4cce5f26b0d8be7e4bdba716c2f50259-86add70e66dd75f5e6215d9e031e9718/resources/normal/logo.png?1749007640)](https://www.selecthub.com/p/home-health-software/billiyo/) [ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Home+Health+Software&product%5Fname=Elara%2BCaring&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F71969a804c28c0961383008958497b1b-0ea45b1f43573e5dd76a0292f7e4bdb7%2Fresources%2Fnormal%2Flogo.png%3F1734446638) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Home+Health+Software&product%5Fname=Elara%2BCaring&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F71969a804c28c0961383008958497b1b-0ea45b1f43573e5dd76a0292f7e4bdb7%2Fresources%2Fnormal%2Flogo.png%3F1734446638) [Request Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Home+Health+Software&product%5Fname=Elara%2BCaring&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F71969a804c28c0961383008958497b1b-0ea45b1f43573e5dd76a0292f7e4bdb7%2Fresources%2Fnormal%2Flogo.png%3F1734446638&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Home+Health+Software&product%5Fname=Elara%2BCaring&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F71969a804c28c0961383008958497b1b-0ea45b1f43573e5dd76a0292f7e4bdb7%2Fresources%2Fnormal%2Flogo.png%3F1734446638&price=2) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Home+Health+Software&product%5Fname=Billiyo&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4cce5f26b0d8be7e4bdba716c2f50259-86add70e66dd75f5e6215d9e031e9718%2Fresources%2Fnormal%2Flogo.png%3F1749007640) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Home+Health+Software&product%5Fname=Billiyo&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4cce5f26b0d8be7e4bdba716c2f50259-86add70e66dd75f5e6215d9e031e9718%2Fresources%2Fnormal%2Flogo.png%3F1749007640) [Request Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Home+Health+Software&product%5Fname=Billiyo&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4cce5f26b0d8be7e4bdba716c2f50259-86add70e66dd75f5e6215d9e031e9718%2Fresources%2Fnormal%2Flogo.png%3F1749007640&price=1) [Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Home+Health+Software&product%5Fname=Billiyo&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4cce5f26b0d8be7e4bdba716c2f50259-86add70e66dd75f5e6215d9e031e9718%2Fresources%2Fnormal%2Flogo.png%3F1749007640&price=1) ### Products Insights Product Ranking ## #5 among all Home Health Software ## #23 among all Home Health Software [Find out who the leaders are](https://pmo.selecthub.com/request-custom-scorecard?post%5Ftype=auto%5Fvs%5Farticle&category%5Fslug=home-health-software&product%5Fslug=elara-caring&category=Home+Health+Software) Price Starts From Custom Quote i Free Trial is unavailable → [Get a free price quote](https://pmo.selecthub.com/get-product-pricing-medical/?category=Home+Health+Software&product%5Fname=Elara%2BCaring&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fhome-health-software%2Felara-caring-vs-billiyo%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F71969a804c28c0961383008958497b1b-0ea45b1f43573e5dd76a0292f7e4bdb7%2Fresources%2Fnormal%2Flogo.png%3F1734446638&price=2) Tailored to your specific needs $10/User, Monthly Free Trial is unavailable → [Get a free price quote](https://pmo.selecthub.com/get-product-pricing-medical/?category=Home+Health+Software&product%5Fname=Billiyo&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fhome-health-software%2Felara-caring-vs-billiyo%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4cce5f26b0d8be7e4bdba716c2f50259-86add70e66dd75f5e6215d9e031e9718%2Fresources%2Fnormal%2Flogo.png%3F1749007640&price=1) Tailored to your specific needs Pros What we like about Elara Caring and Billiyo: **Streamlined Intake:** User reviews mention Elara Caring's software effectively streamlines patient intake through digitization. **Improved Data Management:** The software provides access to long-term patient data, which can be leveraged to enhance patient outcomes. **Enhanced Efficiency:** Non-clinical assessments and secure instant messaging features contribute to minimizing reaction times and boosting overall efficiency. **Seamless Integration:** Elara Caring's software demonstrates easy integration capabilities with various healthcare software solutions. **Easy to Use:** User reviews consistently highlight the software's user-friendliness, making it simple for staff to learn and navigate. **Comprehensive Features:** Billiyo offers a full suite of tools for Home Health and EHR needs, including scheduling, billing, clinical documentation, and communication, eliminating the need for multiple systems. **Excellent Customer Support:** Users praise Billiyo's responsive and helpful customer service, ensuring that any issues are addressed promptly and efficiently. **Mobile Accessibility:** The software's mobile application allows staff to access important information, clock in and out, and manage tasks from any location, improving efficiency and flexibility. Cons What we dislike about Elara Caring and Billiyo: **Unreliable Service:** User reviews frequently mention unreliable service, including medication and supply delivery delays and difficulties reaching staff. **Poor Communication:** User reviews often cite poor communication from Elara Caring, such as unreturned phone calls and inadequate explanation of medications. **Staffing Issues:** User reviews highlight concerns about staffing, including high turnover rates, inadequate training, and unprofessional behavior from some staff members. **Limited Features:** User reviews do not describe any specific features offered by Billiyo, which may indicate a lack of advanced or niche functionalities. ### Our Review Is Elara Caring really caring when it comes to its software? User reviews paint a mixed picture of Elara Caring's software, revealing both strengths and areas that need improvement. While the platform is recognized for its comprehensive features, including scheduling, billing, and electronic health records (EHR), users have expressed concerns about its user-friendliness and customer support. Some users find the software's interface clunky and difficult to navigate, leading to frustration and wasted time. Additionally, there have been complaints about the responsiveness and helpfulness of Elara Caring's customer support team, with some users reporting delays in getting their issues resolved. These shortcomings can significantly impact the efficiency and effectiveness of home healthcare agencies relying on the software. Despite these drawbacks, Elara Caring's software does offer some notable advantages. Its integrated suite of features streamlines administrative tasks, reducing paperwork and saving time for healthcare providers. The software's ability to manage scheduling, track patient care plans, and generate reports is particularly valuable for agencies looking to improve their operational efficiency. However, the negative feedback regarding user-friendliness and customer support cannot be ignored. Overall, Elara Caring's software appears to be a mixed bag, offering a comprehensive set of features but falling short in terms of user experience and support. It might be most suitable for larger agencies that can dedicate resources to training and troubleshooting, but smaller agencies or those prioritizing ease of use and reliable support might want to explore alternative options. [Show more](#) Is Billiyo really the billion-dollar app for home health agencies? User reviews from the past year suggest it just might be. Users consistently praise Billiyo for its user-friendly interface, especially compared to competitors that require navigating a labyrinth of menus and tabs. One user, a CEO in the social services industry, raves about Billiyo's intuitive design, highlighting its ease of use as a key differentiator. This simplicity translates into tangible time savings, allowing agencies to operate more efficiently and focus on what matters most: patient care. Another strength repeatedly highlighted is Billiyo's stellar customer service. Users emphasize the responsiveness and professionalism of the support team, who are always ready to assist with any issues. This level of personalized attention is invaluable, particularly for smaller agencies that may not have dedicated IT staff. While some users mention occasional glitches, these are generally viewed as minor inconveniences in an otherwise robust system. The affordability of Billiyo, with its per-patient pricing model, further sweetens the deal, making it an attractive option for agencies of all sizes. Overall, Billiyo emerges as a top contender in the home health software market, particularly well-suited for agencies seeking an all-encompassing, user-friendly, and affordable solution. Its intuitive design, coupled with exceptional customer support, makes it a powerful tool for streamlining operations and enhancing patient care. [Show more](#) ### Key Features * **Comprehensive Patient Management:** Offers a centralized platform for managing patient records, including medical history, treatment plans, and progress notes. * **Real-Time Communication Tools:** Facilitates seamless communication between caregivers, patients, and family members through secure messaging and video conferencing. * **Customizable Care Plans:** Allows healthcare providers to create and modify care plans tailored to individual patient needs, ensuring personalized care delivery. * **Integrated Scheduling System:** Streamlines appointment scheduling and staff assignments, reducing administrative workload and optimizing resource allocation. * **Electronic Visit Verification (EVV):** Ensures compliance with state and federal regulations by tracking caregiver visits through GPS and time-stamping. [read more...](#) * **Comprehensive Scheduling:** Allows for easy management of patient appointments and staff schedules with drag-and-drop functionality. * **Customizable Forms:** Offers the ability to tailor forms to meet specific agency needs, ensuring all necessary data is captured efficiently. * **Real-Time Documentation:** Enables clinicians to document patient care in real-time, reducing errors and improving accuracy. * **Billing and Claims Management:** Streamlines the billing process with automated claims submission and tracking, reducing administrative burden. * **Patient Portal:** Provides patients with secure access to their health information, appointment scheduling, and communication with their care team. [read more...](#) ### User Sentiment Summary Elara Caring has a user sentiment rating of based on reviews. Billiyo has a user sentiment rating of 100 based on 9 reviews. we're gathering data ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 9 reviews Synopsis Evaluating all review platforms, our market analysts have compiled the following user sentiment data. we're gathering data 100% of users recommend this product Billiyo has a 'excellent' User Satisfaction Rating of 100% when considering 9 user reviews from 3 recognized software review sites. User Review Scores **Software Advice, Inc** n/a **5.0** (3) **GetApp** n/a **5.0** (3) **Capterra Inc** n/a **5.0** (3) ### Awards SelectHub awards earned by these products based on a comprehensive analysis by our research analysts. No awards. Billiyo stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. ![User Favorite Award]() ### Product Assistance Training Resources Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support ### Product Basics Company Size i Small Medium Large Small Medium Large Platforms Supported Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Deployment Supported Cloud On-Premise Mobile Cloud On-Premise Mobile Comparison of Top Alternatives [ Elara Caring Alternatives](https://www.selecthub.com/home-health-software/elara-caring/alternatives/) [ Billiyo Alternatives](https://www.selecthub.com/home-health-software/billiyo/alternatives/) ### Screenshots ![Screenshots]()![Screenshots]() ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() Our analysts compared Elara Caring vs Billiyo based on data from our 400 point analysis of Home Health Software, users reviews, and our own crowdsourced data from our free software selection platform. [ Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=Home%20Health%20Software) ### Top Alternatives in Home Health Software [ AlayaCare ](https://www.selecthub.com/p/home-care-software/alayacare/) [ Alora ](https://www.selecthub.com/p/home-health-software/alora-health/) [ AxisCare ](https://www.selecthub.com/p/home-care-software/axiscare/) [ Axxess ](https://www.selecthub.com/p/home-health-software/axxess/) [ CareVoyant ](https://www.selecthub.com/p/home-care-software/carevoyant/) [ HCHB ](https://www.selecthub.com/p/home-health-software/hchb/) [ HealthWare ](https://www.selecthub.com/p/home-health-software/healthware/) [ InMyTeam ](https://www.selecthub.com/p/home-care-software/inmyteam/) [ KanTime ](https://www.selecthub.com/p/home-care-software/kantime/) [ MatrixCare ](https://www.selecthub.com/p/home-health-software/matrixcare/) [ myUnity ](https://www.selecthub.com/p/home-health-software/myunity/) [ NDoc 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NOW](https://pmo.selecthub.com/guided-services/?category=Home Health Software) **About SelectHub (and our data)** We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies. WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more... ![SelectHub Products Reporting and Analytics]() [ Build Your Requirements](https://pmo.selecthub.com/hhs-requirements-onsite/) ![SelectHub Products Cost and Pricing Guide]() [ Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=Home%20Health%20Software) **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. **Tier 2:** Supported with workarounds or add-ons that may require additional costs. Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 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