[Home](https://www.selecthub.com/) \> [Home Health Care](https://www.selecthub.com/category/home-health/) \> [Home Health Software](https://www.selecthub.com/c/home-health-software/) \> [Careficient](https://www.selecthub.com/p/home-health-software/careficient/) \> Careficient vs CareTend # Careficient vs CareTend Last Updated: April 20th, 2026 Our analysts compared [Careficient](https://www.selecthub.com/p/home-health-software/careficient/) vs [CareTend](https://www.selecthub.com/p/home-health-software/caretend/) based on data from our 400+ point analysis of [Home Health Software](https://www.selecthub.com/c/home-health-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=Home Health Software&cta=home-health-software). [Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [Features](#product-benefits-features) [User Ratings](#user-sentiment-section) [Screenshots](#product-screenshots) [![Careficient Software Tool](https://cdn.selecthub.com/products/d9437926cc8d785a7bdb8578fd85d8e3-c450f582cc2cadff80f2c95c14a3aa92/resources/normal/logo.png?1693318552)](https://www.selecthub.com/p/home-health-software/careficient/) [![CareTend Software Tool](https://cdn.selecthub.com/products/be800ff41f5c4aa73d8c082d2e00a186-6cf88cce9ba36f1e28669876f233469e/resources/normal/logo.png?1735010760)](https://www.selecthub.com/p/home-health-software/caretend/) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Home+Health+Software&product%5Fname=Careficient&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fd9437926cc8d785a7bdb8578fd85d8e3-c450f582cc2cadff80f2c95c14a3aa92%2Fresources%2Fnormal%2Flogo.png%3F1693318552) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Home+Health+Software&product%5Fname=Careficient&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fd9437926cc8d785a7bdb8578fd85d8e3-c450f582cc2cadff80f2c95c14a3aa92%2Fresources%2Fnormal%2Flogo.png%3F1693318552) [Request Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Home+Health+Software&product%5Fname=Careficient&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fd9437926cc8d785a7bdb8578fd85d8e3-c450f582cc2cadff80f2c95c14a3aa92%2Fresources%2Fnormal%2Flogo.png%3F1693318552&price=4) [Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Home+Health+Software&product%5Fname=Careficient&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fd9437926cc8d785a7bdb8578fd85d8e3-c450f582cc2cadff80f2c95c14a3aa92%2Fresources%2Fnormal%2Flogo.png%3F1693318552&price=4) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Home+Health+Software&product%5Fname=CareTend&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fbe800ff41f5c4aa73d8c082d2e00a186-6cf88cce9ba36f1e28669876f233469e%2Fresources%2Fnormal%2Flogo.png%3F1735010760) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Home+Health+Software&product%5Fname=CareTend&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fbe800ff41f5c4aa73d8c082d2e00a186-6cf88cce9ba36f1e28669876f233469e%2Fresources%2Fnormal%2Flogo.png%3F1735010760) [Request Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Home+Health+Software&product%5Fname=CareTend&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fbe800ff41f5c4aa73d8c082d2e00a186-6cf88cce9ba36f1e28669876f233469e%2Fresources%2Fnormal%2Flogo.png%3F1735010760&price=4) [Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Home+Health+Software&product%5Fname=CareTend&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fbe800ff41f5c4aa73d8c082d2e00a186-6cf88cce9ba36f1e28669876f233469e%2Fresources%2Fnormal%2Flogo.png%3F1735010760&price=4) ### Products Insights Product Ranking ## #19 among all Home Health Software ## #24 among all Home Health Software [Find out who the leaders are](https://pmo.selecthub.com/request-custom-scorecard?post%5Ftype=auto%5Fvs%5Farticle&category%5Fslug=home-health-software&product%5Fslug=careficient&category=Home+Health+Software) Price Starts From $995 Monthly Free Trial is unavailable → [Get a free price quote](https://pmo.selecthub.com/get-product-pricing-medical/?category=Home+Health+Software&product%5Fname=Careficient&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fhome-health-software%2Fcareficient-vs-caretend%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fd9437926cc8d785a7bdb8578fd85d8e3-c450f582cc2cadff80f2c95c14a3aa92%2Fresources%2Fnormal%2Flogo.png%3F1693318552&price=4) Tailored to your specific needs Custom Quote i Free Trial is unavailable → [Get a free price quote](https://pmo.selecthub.com/get-product-pricing-medical/?category=Home+Health+Software&product%5Fname=CareTend&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fhome-health-software%2Fcareficient-vs-caretend%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fbe800ff41f5c4aa73d8c082d2e00a186-6cf88cce9ba36f1e28669876f233469e%2Fresources%2Fnormal%2Flogo.png%3F1735010760&price=4) Tailored to your specific needs Pros What we like about Careficient and CareTend: * Keeps patient info, orders, service notes and insurance profiles in one place for easy access. * Users find it easy to use, with built-in compliance and simple patient scheduling. * Customer support responds quickly and resolves issues on time, according to users. * Automated scheduling matches caregivers to patients by location, skills and discipline. * Built specifically for home infusion and specialty pharmacy work, including dispensing and delivery. * Covers the full workflow from intake and scheduling through billing and claims in one platform. * Tracks caregiver visits with electronic visit verification to meet state and federal rules. * Lets you tailor workflows and care plans to fit your specific processes and patient needs. Cons What we dislike about Careficient and CareTend: * Initial setup is cumbersome and takes a long time, according to users. * Reporting offers limited customization, which frustrates users who need tailored reports. * Users report occasional glitches and lag during day-to-day use. * Too many pathways through the system can feel confusing for new users. * Users report poor customer service and indifference when raising billing or product issues. * Users describe frequent, substantial price hikes and fees for updates they expected to be standard. * Some promised features are missing, forcing users to build workarounds to finish tasks. * The transition from the older CPR+ system left users with missing functionality and added costs. ### Our Review **Bottom line:** Careficient and CareTend both serve home health work, but they fit different buyers. Careficient is the safer pick for hospice and home health agencies that want a published price and steady support. CareTend makes more sense if you run a home infusion or specialty pharmacy and need one platform that covers dispensing through billing. Careficient focuses on agency basics like scheduling, patient charting, invoicing and payroll. It matches caregivers to patients by location, skills and discipline, and it handles OASIS forms and physician orders inside the same system. Users say it's easy to use once you're past setup, and they call out responsive support. CareTend leans into the pharmacy side. It handles prescription filling, inventory and claims alongside patient intake and scheduling. Electronic visit verification and care plan customization are built in. The catch is user sentiment: reviewers report missing features, costly updates and poor service, especially after the move from CPR+. Pricing is where the gap shows up. Careficient starts at $995 per month, which gives you a clear number to plan against. CareTend uses a custom quote, and users have flagged steep, unexpected fee increases — so you'll want pricing terms in writing before you sign. Pick Careficient if you're a hospice or home health agency that values a transparent starting price and a system users actually like. Pick CareTend only if your infusion or specialty pharmacy workflow truly needs its end-to-end coverage and you're prepared to negotiate hard on fees. ### Key Features * **Integrated scheduling** – Matches available caregivers to patients based on skills, location and discipline, and ties scheduling directly to patient charting. * **Electronic clinical forms** – Supports custom and default forms, automatically faxes physician and interim orders, and analyzes OASIS forms for accurate payment. * **Streamlined invoicing** – Submits claims through electronic remittances or EDI and applies cash to patient invoices to speed up reimbursement. * **Automated work basket** – Centralizes payroll, scheduling, physician orders, OASIS forms and accounts receivable so teams handle daily tasks from one place. * **Patient management** – Centralizes intake, scheduling and care coordination across home health, infusion and specialty pharmacy workflows. * **Electronic visit verification** – Tracks caregiver visit time and location electronically to meet state and federal compliance rules. * **Integrated billing and claims** – Connects billing with claims management to cut errors and shorten reimbursement cycles for pharmacy and agency work. * **Customizable workflows** – Lets you shape workflows and care plans around your specific processes instead of fitting your team to a fixed template. ### User Sentiment Summary Careficient has a user sentiment rating of 87 based on 94 reviews. CareTend has a user sentiment rating of 54 based on 8 reviews. ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 94 reviews ![Poor User Sentiment](https://www.selecthub.com/display/images/scores/poor.svg) 8 reviews Synopsis Evaluating all review platforms, our market analysts have compiled the following user sentiment data. 87% of users recommend this product Careficient has a 'great' User Satisfaction Rating of 87% when considering 94 user reviews from 3 recognized software review sites. 54% of users recommend this product CareTend has a 'poor' User Satisfaction Rating of 54% when considering 8 user reviews from 3 recognized software review sites. User Review Scores **G2.com, Inc** n/a **2.3** (3) **Software Advice, Inc** **4.5** (60) n/a **Capterra Inc** **4.3** (31) **2.0** (2) **TrustRadius** **2.3** (3) **3.5** (3) ### Product Assistance Training Resources Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support ### Product Basics Company Size i Small Medium Large Small Medium Large Platforms Supported Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Deployment Supported Cloud On-Premise Mobile Cloud On-Premise Mobile Comparison of Top Alternatives [ Careficient Alternatives](https://www.selecthub.com/home-health-software/careficient/alternatives/) [ CareTend Alternatives](https://www.selecthub.com/home-health-software/caretend/alternatives/) ### Screenshots ![Screenshots]()![Screenshots]()![Screenshots]() ![Screenshots]() Our analysts compared Careficient vs CareTend based on data from our 400 point analysis of Home Health Software, users reviews, and our own crowdsourced data from our free software selection platform. [ Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=Home%20Health%20Software) ### Top Alternatives in Home Health Software [ AlayaCare ](https://www.selecthub.com/p/home-care-software/alayacare/) [ Alora ](https://www.selecthub.com/p/home-health-software/alora-health/) [ AxisCare ](https://www.selecthub.com/p/home-care-software/axiscare/) [ Axxess ](https://www.selecthub.com/p/home-health-software/axxess/) [ CareVoyant ](https://www.selecthub.com/p/home-care-software/carevoyant/) [ HCHB ](https://www.selecthub.com/p/home-health-software/hchb/) [ HealthWare ](https://www.selecthub.com/p/home-health-software/healthware/) [ InMyTeam ](https://www.selecthub.com/p/home-care-software/inmyteam/) [ KanTime ](https://www.selecthub.com/p/home-care-software/kantime/) [ MatrixCare ](https://www.selecthub.com/p/home-health-software/matrixcare/) [ myUnity ](https://www.selecthub.com/p/home-health-software/myunity/) [ NDoc 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Insights](https://www.selecthub.com/home-health-software/careficient-vs-activated-insights/) ![Careficient Software Tool]() ![Alora Software Tool]() [Careficient VS Alora](https://www.selecthub.com/home-health-software/alora-health-vs-careficient/) ![Careficient Software Tool]() ![Axxess Software Tool]() [Careficient VS Axxess](https://www.selecthub.com/home-health-software/axxess-vs-careficient/) ![Careficient Software Tool]() ![Caretap Software Tool]() [Careficient VS Caretap](https://www.selecthub.com/home-health-software/caretap-vs-careficient/) ![Careficient Software Tool]() ![CradleMRx Software Tool]() [Careficient VS CradleMRx](https://www.selecthub.com/home-health-software/cradlemrx-vs-careficient/) ![Careficient Software Tool]() ![Elara Caring Software Tool]() [Careficient VS Elara Caring](https://www.selecthub.com/home-health-software/elara-caring-vs-careficient/) ![Careficient Software Tool]() ![HCHB Software Tool]() [Careficient VS HCHB](https://www.selecthub.com/home-health-software/hchb-vs-careficient/) ![Careficient Software Tool]() ![MatrixCare Software Tool]() [Careficient VS MatrixCare](https://www.selecthub.com/home-health-software/matrixcare-vs-careficient/) ![Careficient Software Tool]() ![myUnity Software Tool]() [Careficient VS myUnity](https://www.selecthub.com/home-health-software/careficient-vs-myunity/) ![Careficient Software Tool]() ![Pariox Software Tool]() [Careficient VS Pariox](https://www.selecthub.com/home-health-software/pariox-vs-careficient/) ![Careficient Software Tool]() ![Therap Software Tool]() [Careficient VS Therap](https://www.selecthub.com/home-health-software/therap-vs-careficient/) ![Careficient Software Tool]() ![TynetUSA Software Tool]() [Careficient VS TynetUSA](https://www.selecthub.com/home-health-software/tynetusa-vs-careficient/) **Need expert advice?** Let us know, we're here to help you [GET ADVICE NOW](https://pmo.selecthub.com/guided-services/?category=Home Health Software) **About SelectHub (and our data)** We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies. WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more... ![SelectHub Products Reporting and Analytics]() [ Build Your Requirements](https://pmo.selecthub.com/hhs-requirements-onsite/) ![SelectHub Products Cost and Pricing Guide]() [ Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=Home%20Health%20Software) **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. **Tier 2:** Supported with workarounds or add-ons that may require additional costs. Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 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