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# Careficient vs Activated Insights 

Last Updated: June 15th, 2026 

Our analysts compared [Careficient](https://www.selecthub.com/p/home-health-software/careficient/) vs [Activated Insights](https://www.selecthub.com/p/home-health-software/activated-insights/) based on data from our 400+ point analysis of [Home Health Software](https://www.selecthub.com/c/home-health-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=Home Health Software&cta=home-health-software). 

[Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Screenshots](#product-screenshots) 

Remove Add to Compare 

[![Careficient Software Tool](https://cdn.selecthub.com/products/d9437926cc8d785a7bdb8578fd85d8e3-c450f582cc2cadff80f2c95c14a3aa92/resources/normal/logo.png?1693318552)](https://www.selecthub.com/p/home-health-software/careficient/)

Remove Add to Compare 

[![Activated Insights Software Tool](https://cdn.selecthub.com/products/10c72a9d42dd07a028ee910f7854da5d-5b8d1852cdbf28e5d0d860c63a77685f/resources/normal/logo.png?1735004836)](https://www.selecthub.com/p/home-health-software/activated-insights/)

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Home+Health+Software&product%5Fname=Careficient&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fd9437926cc8d785a7bdb8578fd85d8e3-c450f582cc2cadff80f2c95c14a3aa92%2Fresources%2Fnormal%2Flogo.png%3F1693318552) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Home+Health+Software&product%5Fname=Careficient&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fd9437926cc8d785a7bdb8578fd85d8e3-c450f582cc2cadff80f2c95c14a3aa92%2Fresources%2Fnormal%2Flogo.png%3F1693318552) [Request Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Home+Health+Software&product%5Fname=Careficient&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fd9437926cc8d785a7bdb8578fd85d8e3-c450f582cc2cadff80f2c95c14a3aa92%2Fresources%2Fnormal%2Flogo.png%3F1693318552&price=4) [Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Home+Health+Software&product%5Fname=Careficient&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fd9437926cc8d785a7bdb8578fd85d8e3-c450f582cc2cadff80f2c95c14a3aa92%2Fresources%2Fnormal%2Flogo.png%3F1693318552&price=4) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Home+Health+Software&product%5Fname=Activated%2BInsights&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F10c72a9d42dd07a028ee910f7854da5d-5b8d1852cdbf28e5d0d860c63a77685f%2Fresources%2Fnormal%2Flogo.png%3F1735004836) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Home+Health+Software&product%5Fname=Activated%2BInsights&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F10c72a9d42dd07a028ee910f7854da5d-5b8d1852cdbf28e5d0d860c63a77685f%2Fresources%2Fnormal%2Flogo.png%3F1735004836) [Request Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Home+Health+Software&product%5Fname=Activated%2BInsights&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F10c72a9d42dd07a028ee910f7854da5d-5b8d1852cdbf28e5d0d860c63a77685f%2Fresources%2Fnormal%2Flogo.png%3F1735004836&price=4) [Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Home+Health+Software&product%5Fname=Activated%2BInsights&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F10c72a9d42dd07a028ee910f7854da5d-5b8d1852cdbf28e5d0d860c63a77685f%2Fresources%2Fnormal%2Flogo.png%3F1735004836&price=4) 

### Products Insights 

Product Ranking 

## #19

among all   
Home Health Software

## #20

among all   
Home Health Software

[Find out who the leaders are](https://pmo.selecthub.com/request-custom-scorecard?post%5Ftype=auto%5Fvs%5Farticle&category%5Fslug=home-health-software&product%5Fslug=careficient&category=Home+Health+Software) 

Price Starts From 

$995 Monthly 

Free Trial is unavailable → 

Custom Quote 

i 

Free Trial is unavailable → 

Pros 

What we like about Careficient and Activated Insights: 

* Keeps patient info, orders, service notes and insurance profiles in one place for quick access
* Users find it easy to use, with built-in compliance and simple patient scheduling and authorizations
* Reviewers note customer support is responsive and resolves issues on time

* Turns client and caregiver feedback into actionable insights for care decisions
* Connects with home health tools like CareSmartz360 to sync data automatically
* Helps you understand caregiver needs to improve satisfaction and lower turnover

Cons 

What we dislike about Careficient and Activated Insights: 

* Users find the initial setup cumbersome and time-consuming
* Report customization is limited, which frustrates reviewers who need tailored outputs
* The application is prone to glitches and occasional lag, according to users

* Customization options for surveys and reports aren't clearly mentioned in user feedback
* Integrations with HR and scheduling tools aren't called out, which can mean double data entry
* Smaller agencies may find it expensive based on user feedback

### Our Review 

**Bottom line:** Careficient and Activated Insights solve different problems for home health agencies. Careficient is a full EHR built to run patient charting, scheduling, billing and payroll from one place. Activated Insights focuses on feedback, reputation and training to lift caregiver retention and client satisfaction. Pick Careficient if you need an operational backbone. Pick Activated Insights if your gaps are around culture, retention and online reviews.

Careficient fits hospice, home health, therapy and private duty agencies that want one system for daily operations. You get integrated scheduling, automated invoicing, EVV and OASIS forms, and customizable clinical forms in one place. Our analysis points to built-in compliance and prompt support as real strengths.

Activated Insights works well if you already have an operational system and want to improve how you listen to clients and caregivers. It runs monthly phone surveys, Net Promoter Score analysis, review generation and online reputation monitoring. It also includes a training portal with mobile learning and custom care plans.

On pricing, Careficient starts at $995 per month. Activated Insights uses a quote-based model, so you'll need to contact them for a price. That makes head-to-head cost comparison hard upfront.

Careficient has tradeoffs you should plan for. Users say setup is cumbersome, report customization is limited, and the app can lag. Activated Insights doesn't clearly cover scheduling or HR integrations, so you may still need a separate operations platform alongside it.

If you're replacing spreadsheets and disconnected tools, Careficient is the safer pick. If your operations already work and you want better feedback loops and a stronger employer brand, Activated Insights is the closer fit, just budget for a custom quote.

### User Sentiment Summary 

Careficient has a user sentiment rating of 87 based on 94 reviews. Activated Insights has a user sentiment rating of based on reviews. 

![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 94 reviews 

we're gathering data

Synopsis 

Evaluating all review platforms, our market analysts have compiled the following user sentiment data. 

87% 

of users recommend this product

Careficient has a 'great' User Satisfaction Rating of 87% when considering 94 user reviews from 3 recognized software review sites. 

we're gathering data

User Review Scores 

**Software Advice, Inc** 

**4.5** (60) 

n/a 

**Capterra Inc** 

**4.3** (31) 

n/a 

**TrustRadius** 

**2.3** (3) 

n/a 

### Product Assistance 

Training Resources 

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

Support 

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

### Product Basics 

Company Size 

i 

Small

Medium

Large

Small

Medium

Large

Platforms Supported 

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Deployment Supported 

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Comparison of Top Alternatives 

[Careficient Alternatives ](https://www.selecthub.com/home-health-software/careficient/alternatives/) 

[Activated Insights Alternatives ](https://www.selecthub.com/home-health-software/activated-insights/alternatives/) 

### Screenshots 

![Screenshots]()![Screenshots]()![Screenshots]() 

![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() 

### Key Features 

* **Integrated Scheduling** – Matches available caregivers to patient needs based on skills, geography and compliance, cutting manual scheduling work across the agency.
* **Automated Invoicing** – Bills at the right intervals, picks up claims via Electronic Remittances and EDI, and applies cash to patient invoices to speed up reimbursements.
* **Electronic Clinical Forms** – Supports customized and default forms, faxes physician and interim orders, and runs OASIS analysis to support accurate payments.
* **Workflow Management** – Uses event-driven workflows to handle compliance steps and required documentation without bolting on extra eligibility modules.
* **Automated Work Basket** – Centralizes payroll, scheduling, physician orders, OASIS forms and accounts receivable so team communication stays in one place.

* **Feedback Surveys** – Collects monthly phone survey responses from clients and caregivers across five categories with custom follow-up questions for deeper insight.
* **Reports And Analysis** – Uses Net Promoter Score analysis and customizable experience reports to show long-term trends across ten categories and benchmark against competitors.
* **Custom Training Plans** – Mixes in-service and online CE-approved courses, with personalized plans for caregivers in multiple languages.
* **Mobile Learning** – Lets caregivers download and complete training courses offline from any mobile device, useful for staff in the field.
* **Online Reputation Management** – Tracks ratings across review platforms, alerts you to new reviews, and features positive ones through a website widget.

### Top Alternatives in Home Health Software 

[  AlayaCare ](https://www.selecthub.com/p/home-care-software/alayacare/) [  Alora ](https://www.selecthub.com/p/home-health-software/alora-health/) [  AxisCare ](https://www.selecthub.com/p/home-care-software/axiscare/) [  Axxess ](https://www.selecthub.com/p/home-health-software/axxess/) [  CareVoyant ](https://www.selecthub.com/p/home-care-software/carevoyant/) [  HCHB ](https://www.selecthub.com/p/home-health-software/hchb/) [  HealthWare ](https://www.selecthub.com/p/home-health-software/healthware/) [  InMyTeam ](https://www.selecthub.com/p/home-care-software/inmyteam/) [  KanTime ](https://www.selecthub.com/p/home-care-software/kantime/) [  MatrixCare ](https://www.selecthub.com/p/home-health-software/matrixcare/) [  myUnity ](https://www.selecthub.com/p/home-health-software/myunity/) [  NDoc ](https://www.selecthub.com/p/home-health-software/ndoc/) [  On Demand Homecare ](https://www.selecthub.com/p/home-health-software/on-demand-homecare/) [  ShiftCare ](https://www.selecthub.com/p/home-care-software/shiftcare/) [  WellSky Home Health ](https://www.selecthub.com/p/home-health-software/wellsky-home-health/) 

### Related Categories 

Careficient and Activated Insights can also be found with other leading products in these categories: 

[Home Care Software ](https://www.selecthub.com/c/home-care-software/) 

Show more 

[Home Care Software ](https://www.selecthub.com/c/home-care-software/) 

[Senior Living Software ](https://www.selecthub.com/c/senior-living-software/) 

Show more 

### Head-to-Head Comparison 

![Careficient Software Tool]() 

![Activated Insights Software Tool]() 

[Careficient VS Activated Insights](https://www.selecthub.com/home-health-software/careficient-vs-activated-insights/) 

![Careficient Software Tool]() 

![Alora Software Tool]() 

[Careficient VS Alora](https://www.selecthub.com/home-health-software/alora-health-vs-careficient/) 

![Careficient Software Tool]() 

![Axxess Software Tool]() 

[Careficient VS Axxess](https://www.selecthub.com/home-health-software/axxess-vs-careficient/) 

![Careficient Software Tool]() 

![Caretap Software Tool]() 

[Careficient VS Caretap](https://www.selecthub.com/home-health-software/caretap-vs-careficient/) 

![Careficient Software Tool]() 

![CradleMRx Software Tool]() 

[Careficient VS CradleMRx](https://www.selecthub.com/home-health-software/cradlemrx-vs-careficient/) 

![Careficient Software Tool]() 

![Elara Caring Software Tool]() 

[Careficient VS Elara Caring](https://www.selecthub.com/home-health-software/elara-caring-vs-careficient/) 

![Careficient Software Tool]() 

![HCHB Software Tool]() 

[Careficient VS HCHB](https://www.selecthub.com/home-health-software/hchb-vs-careficient/) 

![Careficient Software Tool]() 

![MatrixCare Software Tool]() 

[Careficient VS MatrixCare](https://www.selecthub.com/home-health-software/matrixcare-vs-careficient/) 

![Careficient Software Tool]() 

![myUnity Software Tool]() 

[Careficient VS myUnity](https://www.selecthub.com/home-health-software/careficient-vs-myunity/) 

![Careficient Software Tool]() 

![Pariox Software Tool]() 

[Careficient VS Pariox](https://www.selecthub.com/home-health-software/pariox-vs-careficient/) 

![Careficient Software Tool]() 

![Therap Software Tool]() 

[Careficient VS Therap](https://www.selecthub.com/home-health-software/therap-vs-careficient/) 

![Careficient Software Tool]() 

![TynetUSA Software Tool]() 

[Careficient VS TynetUSA](https://www.selecthub.com/home-health-software/tynetusa-vs-careficient/) 

**About SelectHub (and our data)** 

We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies.

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

![SelectHub Products Reporting and Analytics]() 

[Build Your Requirements](https://pmo.selecthub.com/hhs-requirements-onsite/)

![SelectHub Products Cost and Pricing Guide]() 

[Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=Home%20Health%20Software)

**Tier 1:**  
Fully/moderately supported out-of-the-box allowing for quick and easy deployment.  
Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. 

**Tier 2:**  
Supported with workarounds or add-ons that may require additional costs.  
Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. 

**Tier 3:**  
Requires partner integrations or custom development that is often at an additional cost.  
Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 

[Close](#)

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