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Benefits and Insights

Why use ManageEngine ServiceDesk Plus?

Key differentiators & advantages of ManageEngine ServiceDesk Plus

  • End users can log in to a web based portal to submit service requests & Incidents.
  • Effortless management of your entire IT infrastructure, by demanding in-depth visibility of your assets present in the environment.
  • Has flexible knowledge base with option to add unlimited KB articles and allows users to easily search the information.
  • Report incidents easily, configure SLA, setup automation & workflows for each category of Incidents and minimize business impact.