Categories:

Benefits and Insights

Why use Desk.com?

Key differentiators & advantages of Desk.com

  • No more e-mail overload. Desk.com's Universal Inbox is the smart, fast way to control customer service. 
  • Your customers are talking about you (and with you) via social media. Social is a first class citizen in Desk.com. 
  • Connect with customers via a live chat on your web site. Customer requests route directly to your agents. 
  • Managing phone support is a breeze with Desk.com. Track all incoming and outgoing calls. Drop nothing.