[Home](https://www.selecthub.com/) \> [POS](https://www.selecthub.com/category/pos/) \> [Food Delivery Software](https://www.selecthub.com/c/food-delivery-software/) \> [GrubHub For Restaurants](https://www.selecthub.com/p/food-delivery-software/grubhub-for-restaurants/) \> GrubHub For Restaurants vs DoorDash For Merchants 

# GrubHub For Restaurants vs DoorDash For Merchants 

Last Updated: July 13th, 2026 

Our analysts compared [GrubHub For Restaurants](https://www.selecthub.com/p/food-delivery-software/grubhub-for-restaurants/) vs [DoorDash For Merchants](https://www.selecthub.com/p/food-delivery-software/doordash-for-merchants/) based on data from our 400+ point analysis of [Food Delivery Software](https://www.selecthub.com/c/food-delivery-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=Food Delivery Software&cta=food-delivery-software). 

[Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Screenshots](#product-screenshots) 

Remove Add to Compare 

[![GrubHub For Restaurants Software Tool](https://cdn.selecthub.com/products/e64caaff8e5c0399ab73c9fe1e37bd79-2e438534ad57da4da5b3218f0783668a/resources/normal/logo.png?1749009276)](https://www.selecthub.com/p/food-delivery-software/grubhub-for-restaurants/)

Remove Add to Compare 

[![DoorDash For Merchants Software Tool](https://cdn.selecthub.com/products/4afc974d7501498dac2fbcf27de46d34-24a170c32aba77c3d09dfd5fa70006c0/resources/normal/logo.png?1749009300)](https://www.selecthub.com/p/food-delivery-software/doordash-for-merchants/)

[ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Food+Delivery+Software&product%5Fname=GrubHub%2BFor%2BRestaurants&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fe64caaff8e5c0399ab73c9fe1e37bd79-2e438534ad57da4da5b3218f0783668a%2Fresources%2Fnormal%2Flogo.png%3F1749009276) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Food+Delivery+Software&product%5Fname=GrubHub%2BFor%2BRestaurants&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fe64caaff8e5c0399ab73c9fe1e37bd79-2e438534ad57da4da5b3218f0783668a%2Fresources%2Fnormal%2Flogo.png%3F1749009276) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Food+Delivery+Software&product%5Fname=GrubHub%2BFor%2BRestaurants&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fe64caaff8e5c0399ab73c9fe1e37bd79-2e438534ad57da4da5b3218f0783668a%2Fresources%2Fnormal%2Flogo.png%3F1749009276&price=1) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Food+Delivery+Software&product%5Fname=GrubHub%2BFor%2BRestaurants&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fe64caaff8e5c0399ab73c9fe1e37bd79-2e438534ad57da4da5b3218f0783668a%2Fresources%2Fnormal%2Flogo.png%3F1749009276&price=1) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Food+Delivery+Software&product%5Fname=DoorDash%2BFor%2BMerchants&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4afc974d7501498dac2fbcf27de46d34-24a170c32aba77c3d09dfd5fa70006c0%2Fresources%2Fnormal%2Flogo.png%3F1749009300) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Food+Delivery+Software&product%5Fname=DoorDash%2BFor%2BMerchants&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4afc974d7501498dac2fbcf27de46d34-24a170c32aba77c3d09dfd5fa70006c0%2Fresources%2Fnormal%2Flogo.png%3F1749009300) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Food+Delivery+Software&product%5Fname=DoorDash%2BFor%2BMerchants&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4afc974d7501498dac2fbcf27de46d34-24a170c32aba77c3d09dfd5fa70006c0%2Fresources%2Fnormal%2Flogo.png%3F1749009300&price=1) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Food+Delivery+Software&product%5Fname=DoorDash%2BFor%2BMerchants&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4afc974d7501498dac2fbcf27de46d34-24a170c32aba77c3d09dfd5fa70006c0%2Fresources%2Fnormal%2Flogo.png%3F1749009300&price=1) 

### Products Insights 

Product Ranking 

## #1

among all   
Food Delivery Software

## #2

among all   
Food Delivery Software

[Find out who the leaders are](https://pmo.selecthub.com/request-custom-scorecard?post%5Ftype=auto%5Fvs%5Farticle&category%5Fslug=food-delivery-software&product%5Fslug=grubhub-for-restaurants&category=Food+Delivery+Software) 

Price Starts From 

$0/Delivery + 5% Flat Rate 

[Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=GrubHub For Restaurants&category=Food Delivery Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/e64caaff8e5c0399ab73c9fe1e37bd79-2e438534ad57da4da5b3218f0783668a/resources/normal/logo.png?1749009276) 

$0/Delivery + 15% Flat Rate 

[Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=DoorDash For Merchants&category=Food Delivery Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/4afc974d7501498dac2fbcf27de46d34-24a170c32aba77c3d09dfd5fa70006c0/resources/normal/logo.png?1749009300) 

Pros 

What we like about GrubHub For Restaurants and DoorDash For Merchants: 

* Access to Grubhub's large customer network can drive order volume without heavy marketing spend
* Built-in loyalty programs help encourage repeat business and strengthen customer retention
* Real-time analytics cover sales trends, customer behavior, and peak ordering times in detail

* Easy onboarding and a straightforward interface make setup and daily management simple
* Custom branding options let you reinforce your restaurant's identity within the DoorDash app
* Detailed financial reporting tracks earnings, payouts, and transaction history in one place

Cons 

What we dislike about GrubHub For Restaurants and DoorDash For Merchants: 

* Commission fees can reach up to 30% of order value, which cuts deeply into already thin margins
* Delivery driver reliability has been inconsistent, leading to late or incorrect orders
* Customer service can be slow and difficult to work with when issues need resolving

* Technical glitches like app crashes and order syncing errors can disrupt operations at busy times
* Some users feel the platform prioritizes its own growth over individual merchant satisfaction
* The commission structure can be especially hard on smaller restaurants operating on tight margins

### Our Review 

**Bottom line:** Grubhub For Restaurants and DoorDash For Merchants cover the same core ground, but DoorDash edges ahead for restaurants that want a more feature-complete platform with stronger operational tools. Grubhub is a solid choice if loyalty programs and delivery network reach are your priorities.

Both platforms start at $0 per delivery plus a flat-rate commission — Grubhub at 5% and DoorDash at 15%. That gap matters if you're watching margins closely. Users report that Grubhub's fees can climb up to 30% depending on the arrangement, so the base rate doesn't tell the whole story for either platform.

On the operational side, DoorDash gives you more to work with. Custom branding, inventory alerts, order accuracy tools, and detailed financial reporting are all included. Grubhub's toolset covers analytics, marketing, and POS integration, but it's lighter on the features that help you manage day-to-day operations beyond order flow.

Support is a sticking point for both, but in different ways. Users find DoorDash's onboarding smoother and the interface easier to get into. Grubhub users, though, have flagged slower customer service and delivery driver reliability as recurring frustrations that can affect how your customers experience the order.

DoorDash tends to work better for established restaurants that can absorb commission fees and handle fluctuating order volumes. Grubhub's loyalty programs and marketing tools give it an edge if building a repeat customer base is a bigger priority for you than operational depth.

### User Sentiment Summary 

GrubHub For Restaurants has a user sentiment rating of 88 based on 175 reviews. DoorDash For Merchants has a user sentiment rating of 90 based on 172 reviews. 

![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 175 reviews 

![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 172 reviews 

Synopsis 

Evaluating all review platforms, our market analysts have compiled the following user sentiment data. 

88% 

of users recommend this product

GrubHub For Restaurants has a 'great' User Satisfaction Rating of 88% when considering 175 user reviews from 2 recognized software review sites. 

90% 

of users recommend this product

DoorDash For Merchants has a 'excellent' User Satisfaction Rating of 90% when considering 172 user reviews from 2 recognized software review sites. 

User Review Scores 

**Software Advice, Inc** 

**4.43** (82) 

**4.48** (81) 

**Capterra Inc** 

**4.4** (93) 

**4.5** (91) 

### Awards 

SelectHub awards earned by these products based on a comprehensive analysis by our research analysts. 

No awards.

DoorDash For Merchants stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. 

![User Favorite Award]()

### Product Assistance 

Training Resources 

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

Support 

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

### Product Basics 

Company Size 

i 

Small

Medium

Large

Small

Medium

Large

Platforms Supported 

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Deployment Supported 

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Comparison of Top Alternatives 

[GrubHub For Restaurants Alternatives ](https://www.selecthub.com/food-delivery-software/grubhub-for-restaurants/alternatives/) 

[DoorDash For Merchants Alternatives ](https://www.selecthub.com/food-delivery-software/doordash-for-merchants/alternatives/) 

### Screenshots 

![Screenshots]()![Screenshots]() 

![Screenshots]()![Screenshots]()![Screenshots]() 

### Key Features 

* **Order management** – Centralized dashboard integrates with your POS to consolidate online and in-house orders in one place, reducing manual entry and errors.
* **Real-time analytics** – Detailed reports on sales trends, customer behavior, and peak ordering times help you make decisions based on your actual data.
* **Loyalty programs** – Built-in loyalty tools let you run repeat-customer incentives that Grubhub's platform supports natively, without needing a third-party tool.
* **Delivery network** – Connects you with Grubhub's driver network so you can offer delivery without managing or hiring your own fleet.

* **Order management** – Real-time order updates and an easy-to-use interface keep incoming orders organized without a steep learning curve, even during peak hours.
* **Performance analytics** – Tracks sales, customer behavior, and delivery efficiency, with a dedicated view for measuring how your marketing campaigns are performing.
* **Custom branding** – Lets you tailor your restaurant's look and feel within the DoorDash app to reinforce brand identity beyond a standard marketplace listing.
* **Inventory management** – Monitors stock levels and sends low-inventory alerts so you can avoid order shortages before they become a customer problem.

### Top Alternatives in Food Delivery Software 

[  Allset for Restaurants ](https://www.selecthub.com/p/food-delivery-software/allset-for-restaurants/) [  Deliverart ](https://www.selecthub.com/p/food-delivery-software/deliverart/) [  delivery.com for Merchants ](https://www.selecthub.com/p/food-delivery-software/delivery-com-for-merchants/) [  DoorDash For Merchants ](https://www.selecthub.com/p/food-delivery-software/doordash-for-merchants/) [  eDeliveryApp ](https://www.selecthub.com/p/food-delivery-software/edeliveryapp/) 

### Head-to-Head Comparison 

![GrubHub For Restaurants Software Tool]() 

![Allset for Restaurants Software Tool]() 

[GrubHub For Restaurants VS Allset for Restaurants](https://www.selecthub.com/food-delivery-software/grubhub-for-restaurants-vs-allset-for-restaurants/) 

![GrubHub For Restaurants Software Tool]() 

![delivery.com for Merchants Software Tool]() 

[GrubHub For Restaurants VS delivery.com for Merchants](https://www.selecthub.com/food-delivery-software/grubhub-for-restaurants-vs-delivery-com-for-merchants/) 

![GrubHub For Restaurants Software Tool]() 

![DoorDash For Merchants Software Tool]() 

[GrubHub For Restaurants VS DoorDash For Merchants](https://www.selecthub.com/food-delivery-software/grubhub-for-restaurants-vs-doordash-for-merchants/) 

**About SelectHub (and our data)** 

We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies.

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

![SelectHub Products Reporting and Analytics]() 

![SelectHub Products Cost and Pricing Guide]() 

**Tier 1:**  
Fully/moderately supported out-of-the-box allowing for quick and easy deployment.  
Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. 

**Tier 2:**  
Supported with workarounds or add-ons that may require additional costs.  
Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. 

**Tier 3:**  
Requires partner integrations or custom development that is often at an additional cost.  
Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 

[Close](#)

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