[Home](https://www.selecthub.com/) \> [Field Service Management](https://www.selecthub.com/category/field-service-management/) \> [Field Service Management Software](https://www.selecthub.com/c/field-service-software/) \> [ServiceTrade](https://www.selecthub.com/p/field-service-software/servicetrade/) \> ServiceTrade vs WorkWave Service 

# ServiceTrade vs WorkWave Service 

Last Updated: June 15th, 2026 

Our analysts compared [ServiceTrade](https://www.selecthub.com/p/field-service-software/servicetrade/) vs [WorkWave Service](https://www.selecthub.com/p/field-service-software/workwave-service/) based on data from our 400+ point analysis of [Field Service Management Software](https://www.selecthub.com/c/field-service-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=Field Service Management Software&cta=field-service-software). 

[Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Screenshots](#product-screenshots) 

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[![ServiceTrade Software Tool](https://cdn.selecthub.com/products/9ed017d7372360c256add7a8fe35a0a6-dc325051edf9bca4999f3ffd74169bb3/resources/normal/logo.png?1693318859)](https://www.selecthub.com/p/field-service-software/servicetrade/)

[ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) 

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[![WorkWave Service Software Tool](https://cdn.selecthub.com/products/6b493230205f780e1bc26945df7481e5-f611465fdabbbd09c8305fef2d9d40bf/resources/normal/logo.png?1739440065)](https://www.selecthub.com/p/field-service-software/workwave-service/)

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Field+Service+Management+Software&product%5Fname=ServiceTrade&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F9ed017d7372360c256add7a8fe35a0a6-dc325051edf9bca4999f3ffd74169bb3%2Fresources%2Fnormal%2Flogo.png%3F1693318859) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Field+Service+Management+Software&product%5Fname=ServiceTrade&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F9ed017d7372360c256add7a8fe35a0a6-dc325051edf9bca4999f3ffd74169bb3%2Fresources%2Fnormal%2Flogo.png%3F1693318859) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Field+Service+Management+Software&product%5Fname=ServiceTrade&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F9ed017d7372360c256add7a8fe35a0a6-dc325051edf9bca4999f3ffd74169bb3%2Fresources%2Fnormal%2Flogo.png%3F1693318859&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Field+Service+Management+Software&product%5Fname=ServiceTrade&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F9ed017d7372360c256add7a8fe35a0a6-dc325051edf9bca4999f3ffd74169bb3%2Fresources%2Fnormal%2Flogo.png%3F1693318859&price=2) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Field+Service+Management+Software&product%5Fname=WorkWave%2BService&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6b493230205f780e1bc26945df7481e5-f611465fdabbbd09c8305fef2d9d40bf%2Fresources%2Fnormal%2Flogo.png%3F1739440065) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Field+Service+Management+Software&product%5Fname=WorkWave%2BService&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6b493230205f780e1bc26945df7481e5-f611465fdabbbd09c8305fef2d9d40bf%2Fresources%2Fnormal%2Flogo.png%3F1739440065) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Field+Service+Management+Software&product%5Fname=WorkWave%2BService&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6b493230205f780e1bc26945df7481e5-f611465fdabbbd09c8305fef2d9d40bf%2Fresources%2Fnormal%2Flogo.png%3F1739440065&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Field+Service+Management+Software&product%5Fname=WorkWave%2BService&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6b493230205f780e1bc26945df7481e5-f611465fdabbbd09c8305fef2d9d40bf%2Fresources%2Fnormal%2Flogo.png%3F1739440065&price=2) 

### Products Insights 

Product Ranking 

## #39

among all   
Field Service Management Software

## #92

among all   
Field Service Management Software

[Find out who the leaders are](https://pmo.selecthub.com/request-custom-scorecard?post%5Ftype=auto%5Fvs%5Farticle&category%5Fslug=field-service-software&product%5Fslug=servicetrade&category=Field+Service+Management+Software) 

Price Starts From 

Custom Quote 

i 

Free Trial is unavailable → 

Custom Quote 

i 

[Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=WorkWave Service&category=Field Service Management Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/6b493230205f780e1bc26945df7481e5-f611465fdabbbd09c8305fef2d9d40bf/resources/normal/logo.png?1739440065) 

Pros 

What we like about ServiceTrade and WorkWave Service: 

**Intuitive Interface:** User reviews frequently mention the user-friendly design, making it easy for employees to learn and use daily.

**Comprehensive Feature Set:** ServiceTrade is commended for its wide array of tools that cover various aspects of field service management, such as scheduling, dispatching, and customer management.

**Improved Efficiency:** Users report enhanced efficiency in their operations due to streamlined workflows, real-time updates, and mobile accessibility for technicians.

**Strong Customer Support:** ServiceTrade is praised for its responsive and helpful customer support team, ensuring users receive assistance when needed.

**Robust Scheduling and Dispatching:** User reviews highlight WorkWave Service's powerful scheduling and dispatching features, enabling businesses to efficiently manage appointments, optimize routes, and track field technicians in real-time.

**Streamlined Billing and Payments:** The software provides tools for automated invoicing, payment processing, and accounts receivable management, simplifying financial operations and improving cash flow for businesses.

**Mobile Accessibility and Field Collaboration:** WorkWave Service's mobile application allows field technicians to access schedules, customer information, and job details on-the-go, fostering seamless communication and collaboration between the field and the office.

Cons 

What we dislike about ServiceTrade and WorkWave Service: 

**Complex Job Management:** User reviews indicate that ServiceTrade can be cumbersome when handling larger, more intricate jobs, particularly in areas like progress billing.

**Integration Issues:** While integrations are generally viewed positively, some users have encountered challenges, especially with Device Magic, highlighting potential compatibility hurdles.

**Occasional Bugs and Unforeseen Changes:** As with any evolving software, ServiceTrade may experience occasional bugs or updates that inadvertently impact existing features, potentially causing disruptions to established workflows.

**Complexity:** User reviews describe WorkWave Service as a robust platform that can be difficult to learn and navigate.

**Customer Support:** User reviews cite poor customer support as a significant drawback. 

### Our Review 

 Is ServiceTrade a cut above the rest when it comes to field service management? User reviews from the last year indicate ServiceTrade is a strong contender in the field service management software market, particularly for businesses in industries like HVAC, mechanical, and fire protection. Users consistently praise its user-friendly interface, which simplifies complex tasks such as job scheduling, technician management, and route optimization. This ease of use is critical for businesses with technicians constantly on the move, as it allows them to access and update information in real-time, improving efficiency and reducing downtime. One of ServiceTrade's standout features is its robust customer communication tools. The platform enables businesses to send automated emails with custom links, providing customers with easy access to quotes, service history, and other essential information. This level of transparency and accessibility is highly valued by customers and sets ServiceTrade apart from competitors with less sophisticated communication features. However, some users have reported occasional bugs and a steep learning curve, particularly for more complex features. Despite these hiccups, ServiceTrade's responsive customer support team is generally lauded for addressing issues promptly. Overall, ServiceTrade is best suited for commercial service businesses looking to streamline operations, improve technician productivity, and enhance customer satisfaction. Its industry-specific features, coupled with its intuitive interface and strong customer support, make it a valuable asset for businesses aiming to optimize their field service operations and stay ahead of the curve in a competitive market. 

Show more 

 Is WorkWave Service truly making waves in the field service management software arena, or is it just creating ripples? User reviews from the past year present a mixed bag, highlighting both its strengths and shortcomings. On the positive side, users rave about WorkWave Service's robust scheduling and invoicing features, praising its ability to streamline operations and boost efficiency. The software's user-friendly interface and seamless integration with other systems, particularly for credit card processing, have also garnered positive feedback. For instance, one user lauded the software's intuitive design, stating that their technicians could easily access schedules via the mobile app, leading to better daily planning and increased productivity.However, the waters get a bit murky when it comes to WorkWave Service's complexity and customer support. Several users have reported a steep learning curve, finding the software difficult to master initially. Additionally, there are concerns regarding the responsiveness and professionalism of the customer support team, with some users expressing dissatisfaction with their experiences. This disparity in user experiences is reflected in the wide range of ratings across different platforms. Despite these drawbacks, WorkWave Service's ability to centralize field operations through a comprehensive dashboard, coupled with its real-time tracking and communication features, makes it a viable option for businesses seeking to optimize their field service management. Overall, WorkWave Service appears to be most suitable for small to mid-sized businesses that need a powerful yet affordable solution to manage their field operations. However, companies with limited technical expertise or those requiring extensive customization might find the software's complexity and customer support limitations to be significant hurdles. 

Show more 

### User Sentiment Summary 

ServiceTrade has a user sentiment rating of 92 based on 673 reviews. WorkWave Service has a user sentiment rating of 70 based on 91 reviews. 

![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 673 reviews 

![Good User Sentiment](https://www.selecthub.com/display/images/scores/good.svg) 91 reviews 

Synopsis 

Evaluating all review platforms, our market analysts have compiled the following user sentiment data. 

92% 

of users recommend this product

ServiceTrade has a 'excellent' User Satisfaction Rating of 92% when considering 673 user reviews from 3 recognized software review sites. 

70% 

of users recommend this product

WorkWave Service has a 'good' User Satisfaction Rating of 70% when considering 91 user reviews from 4 recognized software review sites. 

User Review Scores 

**G2.com, Inc** 

**4.5** (56) 

**3.3** (5) 

**Software Advice, Inc** 

**4.6** (273) 

**3.16** (49) 

**Capterra Inc** 

**4.6** (344) 

**4.2** (26) 

**Gartner, Inc** 

n/a 

**3.5** (11) 

### Awards 

SelectHub awards earned by these products based on a comprehensive analysis by our research analysts. 

ServiceTrade stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. 

![User Favorite Award]()

No awards.

### Product Assistance 

Training Resources 

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

Support 

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

### Product Basics 

Company Size 

i 

Small

Medium

Large

Small

Medium

Large

Platforms Supported 

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Deployment Supported 

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Comparison of Top Alternatives 

[ServiceTrade Alternatives ](https://www.selecthub.com/field-service-software/servicetrade/alternatives/) 

[WorkWave Service Alternatives ](https://www.selecthub.com/field-service-software/workwave-service/alternatives/) 

### Screenshots 

![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() 

![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() 

### Key Features 

* **Scheduling and Dispatch:** Automate and optimize scheduling and dispatch operations. Assign incoming work order requests to qualified field staff near the customer location and optimize their route by sending driving directions with real-time updates. Access field staff’s schedules and work order details and track task execution in real time.
* **Quotes:** Generate, attach and email quotations for potential sales and service orders. Set up approval processes for quotations and convert approved quotations into work orders automatically.
* **Invoicing:** Create and share customizable and brandable invoices using pre-built templates. Track sent invoices for timely payments. Send follow-up mail and SMS for overdue payments.
* **Parts Ledger:** Manage buying, selling and storing parts for service delivery. Take inventory control, set up reorder stock points, and bill customers for parts from a central platform.
* **Time Tracking:** Track time spent on jobs and commutes and maintain performance levels on individual and team levels.

read more... 

* **Scheduling Optimization:** Automatically assigns jobs to the most suitable field workers based on location, skill set, and availability, reducing travel time and increasing efficiency.
* **Real-Time Tracking:** Provides live GPS tracking of field technicians, allowing managers to monitor progress and make informed decisions on-the-fly.
* **Mobile Access:** Empowers field workers with a mobile app that offers job details, customer information, and the ability to update job status directly from their devices.
* **Customer Management:** Centralizes customer data, including contact information, service history, and preferences, to enhance customer interactions and service delivery.
* **Invoicing and Payments:** Streamlines the billing process with integrated invoicing tools and supports various payment methods for faster transactions.

read more... 

### Top Alternatives in Field Service Management Software 

[  Dynamics 365 Field Service ](https://www.selecthub.com/p/field-service-software/dynamics-365-field-service/) [  FieldEdge ](https://www.selecthub.com/p/field-service-software/fieldedge/) [  Housecall Pro ](https://www.selecthub.com/p/field-service-software/housecall-pro/) [  IFS Field Service Management ](https://www.selecthub.com/p/field-service-software/ifs-field-service-management/) [  Jobber ](https://www.selecthub.com/p/field-service-software/jobber/) [  Kickserv ](https://www.selecthub.com/p/field-service-software/kickserv/) [  mHelpDesk ](https://www.selecthub.com/p/field-service-software/mhelpdesk/) [  Oracle Field Service ](https://www.selecthub.com/p/field-service-software/oracle-field-service/) [  Salesforce Field Service ](https://www.selecthub.com/p/field-service-software/salesforce-field-service/) [  Service Fusion ](https://www.selecthub.com/p/field-service-software/service-fusion/) [  ServiceMax ](https://www.selecthub.com/p/field-service-software/servicemax/) [  ServicePower ](https://www.selecthub.com/p/field-service-software/servicepower/) [  ServiceTitan ](https://www.selecthub.com/p/field-service-software/servicetitan/) [  simPRO ](https://www.selecthub.com/p/field-service-software/simpro/) [  Workiz ](https://www.selecthub.com/p/field-service-software/workiz/) 

### Head-to-Head Comparison 

![ServiceTrade Software Tool]() 

![Dynamics 365 Field Service Software Tool]() 

[ServiceTrade VS Dynamics 365 Field Service](https://www.selecthub.com/field-service-software/servicetrade-vs-dynamics-365-field-service/) 

![ServiceTrade Software Tool]() 

![Housecall Pro Software Tool]() 

[ServiceTrade VS Housecall Pro](https://www.selecthub.com/field-service-software/housecall-pro-vs-servicetrade/) 

![ServiceTrade Software Tool]() 

![IFS Field Service Management Software Tool]() 

[ServiceTrade VS IFS Field Service Management](https://www.selecthub.com/field-service-software/servicetrade-vs-ifs-field-service-management/) 

![ServiceTrade Software Tool]() 

![Jobber Software Tool]() 

[ServiceTrade VS Jobber](https://www.selecthub.com/field-service-software/jobber-vs-servicetrade/) 

![ServiceTrade Software Tool]() 

![mHelpDesk Software Tool]() 

[ServiceTrade VS mHelpDesk](https://www.selecthub.com/field-service-software/mhelpdesk-vs-servicetrade/) 

![ServiceTrade Software Tool]() 

![Oracle Field Service Software Tool]() 

[ServiceTrade VS Oracle Field Service](https://www.selecthub.com/field-service-software/servicetrade-vs-oracle-field-service/) 

![ServiceTrade Software Tool]() 

![Salesforce Field Service Software Tool]() 

[ServiceTrade VS Salesforce Field Service](https://www.selecthub.com/field-service-software/salesforce-field-service-vs-servicetrade/) 

![ServiceTrade Software Tool]() 

![Service Fusion Software Tool]() 

[ServiceTrade VS Service Fusion](https://www.selecthub.com/field-service-software/service-fusion-vs-servicetrade/) 

![ServiceTrade Software Tool]() 

![ServiceMax Software Tool]() 

[ServiceTrade VS ServiceMax](https://www.selecthub.com/field-service-software/servicemax-vs-servicetrade/) 

![ServiceTrade Software Tool]() 

![ServicePower Software Tool]() 

[ServiceTrade VS ServicePower](https://www.selecthub.com/field-service-software/servicepower-vs-servicetrade/) 

![ServiceTrade Software Tool]() 

![ServiceTitan Software Tool]() 

[ServiceTrade VS ServiceTitan](https://www.selecthub.com/field-service-software/servicetitan-vs-servicetrade/) 

![ServiceTrade Software Tool]() 

![Workiz Software Tool]() 

[ServiceTrade VS Workiz](https://www.selecthub.com/field-service-software/workiz-vs-servicetrade/) 

**About SelectHub (and our data)** 

We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies.

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

![SelectHub Products Reporting and Analytics]() 

[Build Your Requirements](https://pmo.selecthub.com/fss-requirements-onsite/)

![SelectHub Products Cost and Pricing Guide]() 

[Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=Field%20Service%20Management%20Software)

**Tier 1:**  
Fully/moderately supported out-of-the-box allowing for quick and easy deployment.  
Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. 

**Tier 2:**  
Supported with workarounds or add-ons that may require additional costs.  
Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. 

**Tier 3:**  
Requires partner integrations or custom development that is often at an additional cost.  
Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 

[Close](#)

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