[Home](https://www.selecthub.com/) \> [Field Service Management](https://www.selecthub.com/category/field-service-management/) \> [Field Service Management Software](https://www.selecthub.com/c/field-service-software/) \> ServiceTitan Categories: * [Field Service Management Software](https://www.selecthub.com/c/field-service-software/) * [Dispatch Software](https://www.selecthub.com/c/dispatch-software/) * [...](#) ## What Is ServiceTitan? **Industry Specialties:** Serves all industries ServiceTitan is a cloud-based solution that provides small to mid-sized businesses with capabilities such as scheduling, dispatching, invoicing, payroll, timesheets, contract management, marketing, sales and customer communications. It helps companies streamline day-to-day operations, boost customer satisfaction and access data insights anytime and anywhere. With comprehensive reporting inclusions and mobile modules to facilitate field operations, it saves money and time while improving operational efficiency and bottom-line revenue. PRICE $ $ $ $ $ COMPANY SIZE S M L DEPLOYMENT PLATFORM [ Try Before You Buy. Request a Free Demo Today! Request Demo It's completely free! ](https://pmo.selecthub.com/get-product-demo/?category=Field+Service+Management+Software&product%5Fname=ServiceTitan&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Ffield-service-software%2Fservicetitan%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2F5898d8095428ee310bf7fa3da1864ff7-b477865f26d2c7cf7dc897af8d90f6d1%2Fresources%2Fnormal%2Flogo.png%3F1693317864) User Sentiment i ![User satisfaction level icon: excellent]() Based on 208 reviews: Add your rating: ![Screenshots]()![Screenshots]()![Screenshots]() Product Screenshots and Videos ## #6 ServiceTitan is ranked #6 on the top 10 Field Service Management Software leaderboard based on a comprehensive analysis performed by SelectHub research analysts. Compare the leaders with our In-Depth Report. [ Get the Report Now](https://pmo.selecthub.com/request-custom-scorecard?category%5Fslug=field-service-software&product%5Fslug=servicetitan&slug=servicetitan&product%5Fname=ServiceTitan&category=Field+Service+Management+Software&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Ffield-service-software%2Fservicetitan%2F) ## ServiceTitan Pricing Based on our most recent analysis, ServiceTitan pricing starts at $398 (Monthly). [Get Price Quote](https://pmo.selecthub.com/get-product-pricing/?category=Field+Service+Management+Software&product%5Fname=ServiceTitan&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Ffield-service-software%2Fservicetitan%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2F5898d8095428ee310bf7fa3da1864ff7-b477865f26d2c7cf7dc897af8d90f6d1%2Fresources%2Fnormal%2Flogo.png%3F1693317864&price=3) Price $ $ $ $ $ i Starting From $398 Pricing Model Monthly Free Trial No ## Training Resources ServiceTitan is supported with the following types of training: Documentation In Person Live Online Videos Webinars ## Support The following support services are available for ServiceTitan: Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support ## ServiceTitan Benefits and Insights Why use ServiceTitan? ### Key differentiators & advantages of ServiceTitan * **Increased Efficiency:** ServiceTitan automates scheduling, dispatching, and routing, reducing manual efforts and freeing up time for more strategic tasks. * **Enhanced Customer Experience:** With real-time updates and easy booking options, ServiceTitan helps businesses provide a seamless and responsive service experience to their customers. * **Improved Financial Management:** The software offers robust invoicing, billing, and financial tracking tools that simplify financial operations and improve cash flow management. * **Better Decision Making:** ServiceTitan's comprehensive reporting and analytics features enable businesses to make informed decisions based on accurate data and insights. * **Streamlined Inventory Management:** The platform provides tools for tracking inventory in real-time, ensuring that businesses have the right parts and supplies when they need them. * **Increased Sales Opportunities:** ServiceTitan includes features for upselling and cross-selling, helping businesses identify and capitalize on additional revenue opportunities. * **Enhanced Team Communication:** With built-in messaging and notification systems, ServiceTitan keeps teams connected and informed, improving coordination and reducing errors. * **Compliance and Safety:** The software helps businesses stay compliant with industry regulations and maintain high safety standards through systematic record-keeping and reminders. * **Mobile Accessibility:** ServiceTitan's mobile app enables technicians to access job details, customer information, and work orders from anywhere, enhancing flexibility and responsiveness. * **Customer Retention:** By providing personalized service histories and follow-up tools, ServiceTitan helps businesses build lasting relationships with their customers, encouraging loyalty and repeat business. ### Industry Expertise ServiceTitan ranks as the top field service application for residential and commercial businesses. Their clientele consists of over 100,000 companies and contractors across the field service spectrum. ## ServiceTitan Reviews Based on our most recent analysis, ServiceTitan reviews indicate a 'excellent' User Satisfaction Rating of 90% based on 208 user reviews from 4 recognized software review sites. ![User satisfaction level icon: excellent]() 208 reviews 90% of users would recommend this product ### Synopsis of User Ratings and Reviews Based on an aggregate of ServiceTitan reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst. #### Pros * **Core Features and Functionality:** Nearly 95% of users who mention the core features and functionality concur that this system is a well-rounded product built to meet industry-specific requirements. * **Customer Support:** Approximately 53% of users who talk about customer support mention that the support staff is quick to respond, friendly and knowledgeable. * **Easy to Use:** About 80% of users who mention user-friendliness recommend the software for its ease of usage. * **User Interface:** As many as 54% of users who refer to the user interface note that the software is intuitive and easy to navigate. #### Cons * **Cost:** 100% of the users who talk about pricing report that it is a pricey product, which can be a detrimental deciding factor. * **QuickBooks Integration:** Approximately 60% of users who mention QuickBooks integration note that the integration is glitchy and requires double inputs in both solutions, making it redundant. * **User Adaptation:** Nearly 100% of the users who refer to onboarding and user adaptation agree that the product has a steep learning curve. #### Researcher's Summary: ServiceTitan garners praise for its user-friendly interface and comprehensive features, particularly its scheduling, dispatching, inventory management, and reporting capabilities. Users appreciate the software's ability to streamline operations and enhance productivity, highlighting features like automated job confirmations, technician bios, real-time customer notifications, and convenient payment options. The platform's robust project management tools, including real-time project tracking, budget management, and automated payment applications, are also commended for their effectiveness in keeping projects on track and profitable. Despite its strengths, some users express concerns about ServiceTitan's cost, which can be a barrier for smaller businesses. Additionally, the software's limited integration with other systems can pose challenges for businesses with existing technology stacks. While ServiceTitan offers a competitive feature set comparable to platforms like Salesforce Service Cloud and Microsoft Dynamics 365 Field Service, its affordability often sets it apart. ServiceTitan is best suited for businesses, regardless of size, seeking to optimize their field service operations. Its comprehensive features cater to various industries, including HVAC, plumbing, electrical, and pool services. The software's ability to automate tasks, improve communication, and provide real-time insights empowers businesses to enhance efficiency, customer satisfaction, and profitability. ## Key Features * **Financial Growth** * **Call Booking:** CSRs can access auto-populated customer details before picking up calls. Offer undivided attention to customers by choosing from easy drop-down menus instead of a keyboard. Record and manage incoming customer calls to save call booking information. * **Marketing:** Create, monitor and edit marketing campaigns. Track and analyze total incoming calls with ads to measure ROI. Create phone numbers for new ads quickly. * **Memberships and Contracts:** Simplifies building of equipment-based contracts and maintenance memberships. Tailor-make service agreements and contracts for customers. Customize monthly expenses, choose additional maintenance tasks and add service upgrades. Access agreement performance summaries with completed visit details, cost and revenue. * **Local Services Ads:** Appear among top Google search results when customers search for a relevant product or service. Auto-populates bookings directly to the system dashboard. * **Operational Tools** * **Dispatching:** Ensure that the right tech handles the right job by automatic assignment and dispatch based on factors such as technician location, schedule, skill set and more. Other features include a notification center, automatic job confirmations, job history, ACP, project filter, property data display and dispatch notifications. * **Scheduling:** Schedule complex jobs in advance with suitable technicians. Custom tags allow technicians to flag jobs with details like prior rescheduling, languages spoken and special tool requirements. * **Payroll:** Offers integrated payroll processing tools, including automated bonuses and live timesheet tracking. Apply performance-based incentives and pay, or import additional pay items through spreadsheets or API for job costing. * **Timesheets:** Automatically documents wrench time, vendor runs and technician drive hours on individual timesheets for field employees. Configure start and overtime in a single click. Office employees can view payroll histories and clock in and out in real time. * **Real-time Insights** * **Reporting:** Dynamic dashboards offer tailored KPIs and metrics. Track KPI goals, gain insights into call times and filter transactions based on date range or business unit. Receive live updates on membership sales and revenue generated by each technician. * **QuickBooks:** Integrates with QuickBooks to handle accounting. Capture customer purchases and export invoices to QuickBooks in real time. * **Sage Intacct:** Offers integration with Sage Intacct. Office networks can operate in synchronization and update financial records with a single entry. Authorized employees and owners can access financial information on mobile devices. * **Job Costing:** Access and monitor costing breakdowns like labor, equipment and raw material and receive real-time updates. Get alerts whenever a bill is due to be accepted. * **TitanAdvisor:** Get a best-practices guide and receive personalized tool recommendations suitable for a specific business. Utilize features to their optimum value with in-built playbooks guided setup. * **Customer Assistance** * **Mobile:** Enable quick and better field operations with mobile apps for field technicians to download schematics, handle bills and orders and manage inter-staff communication. * **Customer Experience:** Send ETAs with technician bios for appointment reminders to customers. Confirm or reschedule appointments and ask questions over SMSs. Enables customers to track service technicians. * **Payments:** Automatically processes recurring membership payments in custom intervals and batches. Field staff can capture images, credit cards and checks or send personalized links to the payment portal. * **Financing:** Complete applications with easy data access to customer profiles. Facilitates instant approvals, automatic finance calculations and customizable financing rules for individual customers. * **Property Data:** The property data display offers CSRs with crucial information such as property size, age, interiors and location. ## Limitations At the time of this review, these are the limitations according to user feedback: * Expensive in comparison to market competitors. * Implementation and support is lackluster. * Steep learning curve. * QuickBooks integration is glitchy. ## Suite Support _mail\_outline_Email: hello@servicetitan.com. _phone_Phone: +1 (855) 899-0970. _school_Training: Webinars, guides and user docs are available in resources. _local\_offer_Tickets: Not available. ![Banner of Pricing guide for ServiceTitan]() ## Pricing & Cost Details See the Price/User for the top field service management software… plus the most important considerations and questions to ask when shopping. See Pricing Details ## Compare Field Service Management Software These are the top products most often compared. Generating Scorecard... Compare to ServiceTitan You can choose 4 products to compare [ IFS Field Service Management ](https://www.selecthub.com/p/field-service-software/ifs-field-service-management/) [ Oracle Field Service ](https://www.selecthub.com/p/field-service-software/oracle-field-service/) [ Salesforce Field Service ](https://www.selecthub.com/p/field-service-software/salesforce-field-service/) [ ServiceMax ](https://www.selecthub.com/p/field-service-software/servicemax/) [ Dynamics 365 Field Service ](https://www.selecthub.com/p/field-service-software/dynamics-365-field-service/) [ simPRO ](https://www.selecthub.com/p/field-service-software/simpro/) [ ServicePower ](https://www.selecthub.com/p/field-service-software/servicepower/) [ mHelpDesk ](https://www.selecthub.com/p/field-service-software/mhelpdesk/) [ Service Fusion ](https://www.selecthub.com/p/field-service-software/service-fusion/) Generating Scorecard... Compare to ServiceTitan ## Head-to-Head Comparison ![ServiceTitan Software Tool]() vs * [BlueFolder](https://www.selecthub.com/field-service-software/servicetitan-vs-bluefolder/) * [BuildOps](https://www.selecthub.com/field-service-software/servicetitan-vs-buildops/) * [CertainPath](https://www.selecthub.com/field-service-software/servicetitan-vs-serviceline/) * [Customer Factor](https://www.selecthub.com/field-service-software/servicetitan-vs-customer-factor/) * [Dataforma](https://www.selecthub.com/field-service-software/servicetitan-vs-dataforma/) * [Dynamics 365 Field Service](https://www.selecthub.com/field-service-software/servicetitan-vs-dynamics-365-field-service/) * [eci Bolt](https://www.selecthub.com/field-service-software/servicetitan-vs-eci-bolt/) * [Fergus](https://www.selecthub.com/field-service-software/servicetitan-vs-fergus/) * [Field Nation](https://www.selecthub.com/field-service-software/field-nation-vs-servicetitan/) * [FieldAware](https://www.selecthub.com/field-service-software/servicetitan-vs-fieldaware/) * [Fieldd](https://www.selecthub.com/field-service-software/servicetitan-vs-fieldd/) * [FieldEdge](https://www.selecthub.com/field-service-software/servicetitan-vs-fieldedge/) * [FieldPulse](https://www.selecthub.com/field-service-software/servicetitan-vs-fieldpulse/) * [FieldRoutes](https://www.selecthub.com/field-service-software/servicetitan-vs-fieldroutes/) * [Fluix](https://www.selecthub.com/field-service-software/servicetitan-vs-fluix/) * [GoCanvas](https://www.selecthub.com/field-service-software/servicetitan-vs-gocanvas/) * [GorillaDesk](https://www.selecthub.com/field-service-software/servicetitan-vs-gorilladesk/) * [GoSpotCheck](https://www.selecthub.com/field-service-software/servicetitan-vs-gospotcheck/) * [Housecall Pro](https://www.selecthub.com/field-service-software/housecall-pro-vs-servicetitan/) * [IFS Field Service Management](https://www.selecthub.com/field-service-software/servicetitan-vs-ifs-field-service-management/) * [Intuit Field Service Management](https://www.selecthub.com/field-service-software/servicetitan-vs-intuit-field-service-management/) * [iTrade](https://www.selecthub.com/field-service-software/servicetitan-vs-itrade/) * [Jobber](https://www.selecthub.com/field-service-software/jobber-vs-servicetitan/) * [jobi](https://www.selecthub.com/field-service-software/servicetitan-vs-jobi/) * [Kickserv](https://www.selecthub.com/field-service-software/servicetitan-vs-kickserv/) * [KloudGin](https://www.selecthub.com/field-service-software/servicetitan-vs-kloudgin/) * [mHelpDesk](https://www.selecthub.com/field-service-software/mhelpdesk-vs-servicetitan/) * [MobiWork](https://www.selecthub.com/field-service-software/servicetitan-vs-mobiwork/) * [Oracle Field Service](https://www.selecthub.com/field-service-software/servicetitan-vs-oracle-field-service/) * [RazorSync](https://www.selecthub.com/field-service-software/servicetitan-vs-razorsync/) * [ReachOut Suite](https://www.selecthub.com/field-service-software/servicetitan-vs-reachout-suite/) * [RealGreen](https://www.selecthub.com/field-service-software/servicetitan-vs-realgreen/) * [Salesforce Field Service](https://www.selecthub.com/field-service-software/servicetitan-vs-salesforce-field-service/) * [Sera](https://www.selecthub.com/field-service-software/servicetitan-vs-sera/) * [Service Autopilot](https://www.selecthub.com/field-service-software/servicetitan-vs-service-autopilot/) * [Service Fusion](https://www.selecthub.com/field-service-software/servicetitan-vs-service-fusion/) * [ServiceBench](https://www.selecthub.com/field-service-software/servicetitan-vs-servicebench/) * [ServiceBridge](https://www.selecthub.com/field-service-software/servicetitan-vs-servicebridge/) * [ServiceM8](https://www.selecthub.com/field-service-software/servicetitan-vs-servicem8/) * [ServiceMax](https://www.selecthub.com/field-service-software/servicetitan-vs-servicemax/) * [ServicePower](https://www.selecthub.com/field-service-software/servicetitan-vs-servicepower/) * [ServiceTrade](https://www.selecthub.com/field-service-software/servicetitan-vs-servicetrade/) * [ServSuite](https://www.selecthub.com/field-service-software/servicetitan-vs-servsuite/) * [simPRO](https://www.selecthub.com/field-service-software/servicetitan-vs-simpro/) * [Smart Service](https://www.selecthub.com/field-service-software/servicetitan-vs-smart-service/) * [Successware](https://www.selecthub.com/field-service-software/servicetitan-vs-successware/) * [TrueContext](https://www.selecthub.com/field-service-software/servicetitan-vs-truecontext/) * [Workiz](https://www.selecthub.com/field-service-software/servicetitan-vs-workiz/) * [Zip Solutions](https://www.selecthub.com/field-service-software/servicetitan-vs-zip-solutions/) * [Zuper](https://www.selecthub.com/field-service-software/servicetitan-vs-zuper/) ## Awards SelectHub research analysts have evaluated ServiceTitan and concluded it earns best-in-class honors for Customer Management. ServiceTitan stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. ![User Favorite Award]() ![Customer Management Award]() ## Pricing for Field Service Management Software ![Banner of Pricing guide for Field Service Management Software]() ## Similar Products Here are the most similar products to ServiceTitan. 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Review Title Pros Cons Overall feedback Your name Your job title Industry [ Choose your main industry](javascript:void%28%29) * [Accounting / CPA](javascript:void%28%29) * [Advertising](javascript:void%28%29) * [Aerospace & Defense](javascript:void%28%29) * [Agriculture](javascript:void%28%29) * [Apparel](javascript:void%28%29) * [Architecture](javascript:void%28%29) * [Auto Dealership](javascript:void%28%29) * [Automotive](javascript:void%28%29) * [Banking & Financial Services](javascript:void%28%29) * [Banking & Mortgage](javascript:void%28%29) * [Chemicals](javascript:void%28%29) * [Construction & Engineering](javascript:void%28%29) * [Construction / Contracting](javascript:void%28%29) * [Consulting](javascript:void%28%29) * [Consumer Products](javascript:void%28%29) * [Distribution](javascript:void%28%29) * [E-commerce](javascript:void%28%29) * [Education](javascript:void%28%29) * [Electronics](javascript:void%28%29) * [Energy & Utilities](javascript:void%28%29) * [Federal Government](javascript:void%28%29) * [Field Maintenance](javascript:void%28%29) * [Food & Beverage](javascript:void%28%29) * [Healthcare / Social Services](javascript:void%28%29) * [Hospitality / Gaming / Travel](javascript:void%28%29) * [Human Resources](javascript:void%28%29) * [Industrial Machinery](javascript:void%28%29) * [Information Technology & High Tech](javascript:void%28%29) * [Insurance](javascript:void%28%29) * [Legal](javascript:void%28%29) * [Maintenance / Field Service](javascript:void%28%29) * [Manufacturing](javascript:void%28%29) * [Marketing Services](javascript:void%28%29) * [Media & Communications / Entertainment](javascript:void%28%29) * [Mill Products](javascript:void%28%29) * [Mining / Metals](javascript:void%28%29) * [Mortgage](javascript:void%28%29) * [Non-Profit](javascript:void%28%29) * [Not Available](javascript:void%28%29) * [Oil & Gas](javascript:void%28%29) * [Other](javascript:void%28%29) * [Other Services](javascript:void%28%29) * [Payroll Provider](javascript:void%28%29) * [Pharmaceuticals](javascript:void%28%29) * [Professional Employer Organization](javascript:void%28%29) * [Professional Services](javascript:void%28%29) * [Property Management](javascript:void%28%29) * [Public Sector](javascript:void%28%29) * [Real Estate](javascript:void%28%29) * [Recruiting Agency](javascript:void%28%29) * [Religious Institutions](javascript:void%28%29) * [Retail](javascript:void%28%29) * [Sales & Marketing](javascript:void%28%29) * [Semiconductors](javascript:void%28%29) * [Software / IT](javascript:void%28%29) * [Sports and Recreation](javascript:void%28%29) * [Staffing Agency](javascript:void%28%29) * [State & Local Government](javascript:void%28%29) * [Telecommunications](javascript:void%28%29) * [Third-Party Administrator](javascript:void%28%29) * [Transportation & Logistics](javascript:void%28%29) * [Wholesale Distribution](javascript:void%28%29) Company Size [ Choose your company size](javascript:void%28%29) * [1 employee](javascript:void%28%29) * [2 to 9 employees](javascript:void%28%29) * [10 - 19 employees](javascript:void%28%29) * [20 - 49 employees](javascript:void%28%29) * [50 - 99 employees](javascript:void%28%29) * [100 - 499 employee](javascript:void%28%29) * [500 - 999 employees](javascript:void%28%29) * [1,000 - 2,499 employees](javascript:void%28%29) * [2,500 - 4,999 employees](javascript:void%28%29) * [5,000 - 9,999 employees](javascript:void%28%29) * [10,000 - 24,999 employees](javascript:void%28%29) * [25,000 - 49,999 employees](javascript:void%28%29) * [50,000 + employees](javascript:void%28%29) ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.selecthub.com/" }, { "@type": "ListItem", "position": 2, "name": "Field Service Management", "item": "https://www.selecthub.com/category/field-service-management/" }, { "@type": "ListItem", "position": 3, "name": "Field Service Management Software", "item": "https://www.selecthub.com/c/field-service-software/" }, { "@type": "ListItem", "position": 4, "name": "ServiceTitan" } ] } { "@context": "http://schema.org", "@type": "SoftwareApplication", "name": "ServiceTitan", "description": "ServiceTitan is a cloud-based solution that provides small to mid-sized businesses with capabilities such as scheduling, dispatching, invoicing, payroll, timesheets, contract management, marketing, sales and customer communications. It helps companies streamline day-to-day operations, boost customer satisfaction and access data insights anytime and anywhere. With comprehensive reporting inclusions and mobile modules to facilitate field operations, it saves money and time while improving operational efficiency and bottom-line revenue. ", "review": { "@type": "Review","reviewRating": { "@type": "Rating", "ratingValue": 85, "bestRating": 100 }, "author": { "@type": "Person", "name": "Olivia Edens", "reviewBody": "ServiceTitan garners praise for its user-friendly interface and comprehensive features, particularly its scheduling, dispatching, inventory management, and reporting capabilities. Users appreciate the software's ability to streamline operations and enhance productivity, highlighting features like automated job confirmations, technician bios, real-time customer notifications, and convenient payment options. The platform's robust project management tools, including real-time project tracking, budget management, and automated payment applications, are also commended for their effectiveness in keeping projects on track and profitable. Despite its strengths, some users express concerns about ServiceTitan's cost, which can be a barrier for smaller businesses. Additionally, the software's limited integration with other systems can pose challenges for businesses with existing technology stacks. While ServiceTitan offers a competitive feature set comparable to platforms like Salesforce Service Cloud and Microsoft Dynamics 365 Field Service, its affordability often sets it apart. ServiceTitan is best suited for businesses, regardless of size, seeking to optimize their field service operations. Its comprehensive features cater to various industries, including HVAC, plumbing, electrical, and pool services. The software's ability to automate tasks, improve communication, and provide real-time insights empowers businesses to enhance efficiency, customer satisfaction, and profitability." } }, "image": "https://cdn.selecthub.com/products/5898d8095428ee310bf7fa3da1864ff7-b477865f26d2c7cf7dc897af8d90f6d1/resources/normal/logo.png?1693317864", "aggregateRating": { "@type": "AggregateRating", "ratingValue": "90", "bestRating": "100", "worstRating": "1", "ratingCount": "208" }, "offers": { "@type": "Offer", "priceSpecification": { "@type": "priceSpecification", "price": "398", "priceCurrency": "USD" } }, "positiveNotes": { "@type": "ItemList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Core Features and Functionality: Nearly 95% of users who mention the core features and functionality concur that this system is a well-rounded product built to meet industry-specific requirements." }, { "@type": "ListItem", "position": 2, "name": "Customer Support: Approximately 53% of users who talk about customer support mention that the support staff is quick to respond, friendly and knowledgeable." }, { "@type": "ListItem", "position": 3, "name": "Easy to Use: About 80% of users who mention user-friendliness recommend the software for its ease of usage." } ] }, "negativeNotes": { "@type": "ItemList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Cost: 100% of the users who talk about pricing report that it is a pricey product, which can be a detrimental deciding factor." }, { "@type": "ListItem", "position": 2, "name": "QuickBooks Integration: Approximately 60% of users who mention QuickBooks integration note that the integration is glitchy and requires double inputs in both solutions, making it redundant." }, { "@type": "ListItem", "position": 3, "name": "User Adaptation: Nearly 100% of the users who refer to onboarding and user adaptation agree that the product has a steep learning curve." } ] }, "applicationCategory": "Field Service Management Software" } ```