--- description: "ServiceTitan vs Service Fusion: Which solution wins in 2026? Compare pricing, features, and analyst ratings side-by-side to find the best Field Service Management Software for your business." --- [Home](https://www.selecthub.com/) > [Field Service Management](https://www.selecthub.com/category/field-service-management/) > [Field Service Management Software](https://www.selecthub.com/c/field-service-software/) > [ServiceTitan](https://www.selecthub.com/p/field-service-software/servicetitan/) > ServiceTitan vs Service Fusion # ServiceTitan vs Service Fusion Last Updated: October 5th, 2026 We compared **[ServiceTitan](https://www.selecthub.com/p/field-service-software/servicetitan/)** vs. **[Service Fusion](https://www.selecthub.com/p/field-service-software/service-fusion/)** to help you decide which product makes more sense for you. Our comparison is based on proprietary **[Field Service Management Software](https://www.selecthub.com/c/field-service-software/)** data from our **[software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=Field+Service+Management+Software&cta=field-service-software)**, user reviews and publicly available information about each product’s features and pricing. [Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Analyst Ratings](#analyst-rating-section) [Comparison Charts](#product-comparison-charts) [Screenshots](#product-screenshots) Remove Add to Compare [![ServiceTitan Software Tool](https://cdn.selecthub.com/products/5898d8095428ee310bf7fa3da1864ff7-b477865f26d2c7cf7dc897af8d90f6d1/resources/normal/logo.png?1693317864)](https://www.selecthub.com/p/field-service-software/servicetitan/) [![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg)](#awards-section) Remove Add to Compare [![Service Fusion Software Tool](https://cdn.selecthub.com/products/8d749ea54f6657b0396c204d3148da60-45b37ffab8b3b9b3422484c14dca599a/resources/normal/logo.png?1749064059)](https://www.selecthub.com/p/field-service-software/service-fusion/) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Field+Service+Management+Software&product_name=ServiceTitan&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F5898d8095428ee310bf7fa3da1864ff7-b477865f26d2c7cf7dc897af8d90f6d1%2Fresources%2Fnormal%2Flogo.png%3F1693317864) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Field+Service+Management+Software&product_name=ServiceTitan&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F5898d8095428ee310bf7fa3da1864ff7-b477865f26d2c7cf7dc897af8d90f6d1%2Fresources%2Fnormal%2Flogo.png%3F1693317864)    [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Field+Service+Management+Software&product_name=ServiceTitan&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F5898d8095428ee310bf7fa3da1864ff7-b477865f26d2c7cf7dc897af8d90f6d1%2Fresources%2Fnormal%2Flogo.png%3F1693317864&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Field+Service+Management+Software&product_name=ServiceTitan&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F5898d8095428ee310bf7fa3da1864ff7-b477865f26d2c7cf7dc897af8d90f6d1%2Fresources%2Fnormal%2Flogo.png%3F1693317864&price=2) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Field+Service+Management+Software&product_name=Service%2BFusion&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F8d749ea54f6657b0396c204d3148da60-45b37ffab8b3b9b3422484c14dca599a%2Fresources%2Fnormal%2Flogo.png%3F1749064059) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Field+Service+Management+Software&product_name=Service%2BFusion&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F8d749ea54f6657b0396c204d3148da60-45b37ffab8b3b9b3422484c14dca599a%2Fresources%2Fnormal%2Flogo.png%3F1749064059)    [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Field+Service+Management+Software&product_name=Service%2BFusion&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F8d749ea54f6657b0396c204d3148da60-45b37ffab8b3b9b3422484c14dca599a%2Fresources%2Fnormal%2Flogo.png%3F1749064059&price=3) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Field+Service+Management+Software&product_name=Service%2BFusion&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F8d749ea54f6657b0396c204d3148da60-45b37ffab8b3b9b3422484c14dca599a%2Fresources%2Fnormal%2Flogo.png%3F1749064059&price=3) ### Products Insights Overall Rating Comparison [Analyst RatingServiceTitan - Analyst Score: 85 out of 100 85 Detailed Analysis](#analyst-rating-section) [User Sentiment![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) (208 Reviews)](#user-sentiment-section) [Analyst RatingService Fusion - Analyst Score: 77 out of 100 77 Detailed Analysis](#analyst-rating-section) [User Sentiment![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (334 Reviews)](#user-sentiment-section) Price Starts From Custom Quote  i Free Trial is unavailable → $195 Monthly [Free Trial is available →]() Pros What we like about ServiceTitan and Service Fusion: - Comprehensive scheduling and dispatching with automatic technician assignment based on location, skill set and availability - Robust marketing tools including campaign tracking, ROI measurement and Google Local Services Ads integration - Built-in upselling and cross-selling features that help identify additional revenue opportunities - Mobile app gives field technicians full access to job details, customer history and work orders on the go - Flat-rate pricing model with no per-user fees makes it cost-effective for growing businesses - Integrated VoIP and AI-powered call routing improve customer communication and call tracking - Step-by-step onboarding procedures help new employees get up to speed quickly - GPS fleet tracking provides real-time vehicle visibility, records trip histories and supports driver behavior improvement Cons What we dislike about ServiceTitan and Service Fusion: - Steep learning curve requires significant time investment before teams reach full productivity - QuickBooks integration is reported as glitchy and can require double data entry across both systems - Implementation and ongoing support quality has received mixed feedback from users - Limited integrations with third-party tools can create challenges for businesses with existing technology stacks - Reporting capabilities are cumbersome and offer limited customization options - Inventory management lacks manual entry options and the ability to delete items from a warehouse - No offline mode, so the platform requires a steady internet connection to function - Updates are rolled out without advance notice, which can disrupt daily workflows ### Our Review **Bottom line:** ServiceTitan and Service Fusion both serve the field service market but target different segments. ServiceTitan is a feature-rich platform built for residential and commercial businesses of all sizes seeking deep operational control, while Service Fusion positions itself as an accessible, all-in-one solution aimed primarily at small contractors and tradespeople in sectors like HVAC, plumbing and electrical. ServiceTitan starts at $398 per month and delivers an extensive toolkit covering automated dispatching, marketing campaigns, membership and contract management, payroll, job costing and a robust mobile app. Its 90% user satisfaction rating reflects strong praise for core functionality and ease of use, though users consistently flag its high cost and steep learning curve as drawbacks. Service Fusion starts at $195 per month with flat-rate plans that include no per-user fees, earning an 88% satisfaction rating. It excels at scheduling, invoicing, GPS fleet tracking and touchless customer communication, and its structured onboarding is a notable advantage. However, it lags behind in reporting depth, inventory management and offline capability. ServiceTitan suits mid-to-large field service operations that need advanced analytics, marketing tools and extensive automation. Service Fusion is the better fit for smaller contractors who want enterprise-level features at a predictable, budget-friendly price without a steep ramp-up period. ### Analyst Rating Summary Overall Scores Based on the research and analysis by SelectHub's team of research analysts, ServiceTitan has an analyst rating of 85. By comparison Service Fusion has an analyst rating of 77. ServiceTitan - Analyst Score: 85 out of 100 85 Service Fusion - Analyst Score: 77 out of 100 77 Features Comparison **Billing and Invoicing** Generate accurate invoices instantly right from the field, so your customers get billed faster and you improve your cash flow. 98 94 **Customer Management** Access every customer's full service history, location details, and contact information instantly, making every interaction personal and efficient. 100 98 **Dispatching** Assign the best-suited technician for any job quickly by seeing everyone's real-time location and current workload on a single map. 73 76 Show More [Show More]() Strengths The best features of ServiceTitan and Service Fusion as judged by user reviews and analyst validation. Customer Management Billing and Invoicing Equipment and Asset Management Mobile Capabilities Reporting and Dashboards Customer Management Work Order Management Billing and Invoicing Reporting and Dashboards ### Analyst Ratings for Functional Requirements Customize This Data [Customize This Data]() How ServiceTitan and Service Fusion compare against the top 11 functional requirements as defined by SelectHub project data. *ServiceTitan Service Fusion + Add Product [+ Add Product]()* Billing and Invoicing Customer Management Dispatching Equipment And AssetManagement Inventory Management Mobile Capabilities Reporting AndDashboards Routing Scheduling Technician AndContractor Management Work Order Management 98 100 73 93 86 92 92 65 86 82 83 94 98 76 69 78 75 87 60 57 70 98 0 25 50 75 100 Implementation Level of Effort Estimation **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. Read more **Tier 2:** Supported with workarounds or add-ons that may require additional costs. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. **Billing And Invoicing** Generate accurate invoices instantly right from the field, so your customers get billed faster and you improve your cash flow. *100%* *0%* *0%* *88%* *0%* *12%* **Customer Management** Access every customer's full service history, location details, and contact information instantly, making every interaction personal and efficient. *100%* *0%* *0%* *100%* *0%* *0%* **Dispatching** Assign the best-suited technician for any job quickly by seeing everyone's real-time location and current workload on a single map. *75%* *0%* *25%* *75%* *0%* *25%* **Equipment And Asset Management** Track and manage all customer assets, including maintenance schedules and repair histories, ensuring you always have the right parts for the job. *86%* *0%* *14%* *71%* *0%* *29%* **Inventory Management** Keep an accurate count of all parts in your warehouse and on your trucks, so you know what is available before starting a job. *88%* *0%* *12%* *75%* *0%* *25%* **Mobile Capabilities** Equip your field team with an app to view their schedule, complete forms, and collect payments, even without an internet connection. *91%* *0%* *9%* *64%* *0%* *36%* **Reporting And Dashboards** Analyze key performance indicators like first-time fix rates and technician utilization through easy-to-read charts, helping you make smarter business decisions. *89%* *0%* *11%* *89%* *0%* *11%* **Routing** Calculate the most efficient daily route for your technicians, minimizing travel time and fuel costs so they can complete more jobs. *50%* *0%* *50%* *63%* *0%* *37%* **Scheduling** Drag and drop jobs onto a visual calendar to easily schedule and reschedule appointments for your entire team without overbooking or creating conflicts. *86%* *0%* *14%* *43%* *0%* *57%* **Technician And Contractor Management** Track your team's certifications, skills, and work hours in one place to ensure you always send the most qualified person to every job. *83%* *0%* *17%* *67%* *0%* *33%* **Work Order Management** Create, track, and update all service requests from initial call to completion in a single view, ensuring nothing ever falls through the cracks. *88%* *0%* *12%* *100%* *0%* *0%* **Customize This Data For Your Unique Needs** and compare feature capabilities head-to-head CUSTOMIZE NOW [CUSTOMIZE NOW]() ### Analyst Ratings for Technical Requirements Customize This Data [Customize This Data]() Implementation Level of Effort Estimation **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. Read more **Tier 2:** Supported with workarounds or add-ons that may require additional costs. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. **Integrations And Extensibility** Connect seamlessly with your existing accounting or CRM software to automatically share data, eliminating double entry and keeping all systems updated. *45%* *0%* *55%* *45%* *0%* *55%* **Requirements Summary** Of typical requirements, 74.5% are fully supported out of the box by ServiceTitan including Customer Management, Reporting And Dashboards and Billing And Invoicing. Service Fusion supports 63.2% and excels at Customer Management, Billing And Invoicing and Work Order Management. ServiceTitan has an analyst rating of 85 and a user sentiment rating of 'excellent' based on 208 reviews, while Service Fusion has an analyst rating of 77 and a user sentiment rating of 'great' based on 334 reviews. ### User Sentiment Summary ServiceTitan has a user sentiment rating of 90 based on 208 reviews. Service Fusion has a user sentiment rating of 88 based on 334 reviews. ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 208 reviews ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 334 reviews Synopsis Evaluating all review platforms, our market analysts have compiled the following user sentiment data. 90% *of users recommend this product* ServiceTitan has a 'excellent' User Satisfaction Rating of 90% when considering 208 user reviews from 4 recognized software review sites. 88% *of users recommend this product* Service Fusion has a 'great' User Satisfaction Rating of 88% when considering 334 user reviews from 3 recognized software review sites. User Review Scores**FinancesOnline** **1.0** (1) n/a **G2.com, Inc** **4.2** (45) **4.2** (46) **Software Advice, Inc** **4.6** (154) **4.38** (161) **Capterra Inc** n/a **4.5** (127) **TrustRadius** **4.1** (8) n/a ### Awards SelectHub awards earned by these products based on a comprehensive analysis by our research analysts. SelectHub research analysts have evaluated ServiceTitan and concluded it earns best-in-class honors for Customer Management. ServiceTitan stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. ![User Favorite Award](<> "User Favorite Award") ![Customer Management Award](<> "Customer Management Award") No awards. ### Product Assistance Training Resources Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Support Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support ### Product Basics Company Size i Small Medium Large Small Medium Large Platforms Supported Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Deployment Supported Cloud On-Premise Mobile Cloud On-Premise Mobile Comparison of Top Alternatives [ServiceTitan Alternatives](https://www.selecthub.com/field-service-management/service-titan-competitors/) [Service Fusion Alternatives](https://www.selecthub.com/field-service-software/service-fusion/alternatives/) ### Screenshots ![Screenshots]()![Screenshots]()![Screenshots]() ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() ### Key Features - **Scheduling and Dispatching** – Automatically assigns jobs to technicians based on location, availability and skill set, with custom tags for special requirements - **Marketing and Local Services Ads** – Tracks campaign ROI, manages incoming call analytics and auto-populates bookings from Google Local Services Ads - **Memberships and Contracts** – Builds equipment-based maintenance contracts, customizes service agreements and provides agreement performance summaries - **Payroll and Timesheets** – Automates bonus calculations, tracks wrench time and drive hours, and supports performance-based pay via spreadsheet or API import - **Reporting and TitanAdvisor** – Delivers dynamic KPI dashboards with live revenue updates and offers personalized tool recommendations through built-in playbooks - **Scheduling and Dispatching** – Drag-and-drop calendar prevents job overlap and shares real-time job details with field workers via call or text from the dashboard - **GPS Fleet Tracking** – Provides real-time vehicle location visibility, records trip histories and supports driving behavior improvement without relying on drivers' mobile devices - **Estimate Options** – Lets customers choose between good/better/best tiers or repair vs. replacement, and supports online estimate acceptance or decline - **Invoicing and Payments** – Creates invoices for single or multiple jobs and processes payments via a pre-built free payment gateway supporting cash, check or credit - **QuickBooks Integration** – Syncs job invoices, deposits and payments automatically with QuickBooks for streamlined accounting across office and field operations ### Top Alternatives in Field Service Management Software [![Dynamics 365 Field Service Software Tool]()--- Dynamics 365 Field Service](https://www.selecthub.com/p/field-service-software/dynamics-365-field-service/) [![FieldEdge Software Tool]()--- FieldEdge](https://www.selecthub.com/p/field-service-software/fieldedge/) [![Housecall Pro Software Tool]()--- Housecall Pro](https://www.selecthub.com/p/field-service-software/housecall-pro/) [![IFS Field Service Management Software Tool]()--- IFS Field Service Management](https://www.selecthub.com/p/field-service-software/ifs-field-service-management/) [![Jobber Software Tool]()--- Jobber](https://www.selecthub.com/p/field-service-software/jobber/) [![Kickserv Software Tool]()--- Kickserv](https://www.selecthub.com/p/field-service-software/kickserv/) [![mHelpDesk Software Tool]()--- mHelpDesk](https://www.selecthub.com/p/field-service-software/mhelpdesk/) [![Oracle Field Service Software Tool]()--- Oracle Field Service](https://www.selecthub.com/p/field-service-software/oracle-field-service/) [![Salesforce Field Service Software Tool]()--- Salesforce Field Service](https://www.selecthub.com/p/field-service-software/salesforce-field-service/) [![Service Fusion Software Tool]()--- Service Fusion](https://www.selecthub.com/p/field-service-software/service-fusion/) ### Related Categories ServiceTitan and Service Fusion can also be found with other leading products in these categories: [Dispatch Software](https://www.selecthub.com/c/dispatch-software/) Show more [Dispatch Software](https://www.selecthub.com/c/dispatch-software/) Show more ### Head-to-Head Comparison ![ServiceTitan Software Tool]() ![Dynamics 365 Field Service Software Tool]() [ServiceTitan VS Dynamics 365 Field Service](https://www.selecthub.com/field-service-software/servicetitan-vs-dynamics-365-field-service/) ![ServiceTitan Software Tool]() ![FieldEdge Software Tool]() [ServiceTitan VS FieldEdge](https://www.selecthub.com/field-service-software/servicetitan-vs-fieldedge/) ![ServiceTitan Software Tool]() ![Housecall Pro Software Tool]() [ServiceTitan VS Housecall Pro](https://www.selecthub.com/field-service-software/housecall-pro-vs-servicetitan/) ![ServiceTitan Software Tool]() ![IFS Field Service Management Software Tool]() [ServiceTitan VS IFS Field Service Management](https://www.selecthub.com/field-service-software/servicetitan-vs-ifs-field-service-management/) ![ServiceTitan Software Tool]() ![Jobber Software Tool]() [ServiceTitan VS Jobber](https://www.selecthub.com/field-service-software/jobber-vs-servicetitan/) ![ServiceTitan Software Tool]() ![mHelpDesk Software Tool]() [ServiceTitan VS mHelpDesk](https://www.selecthub.com/field-service-software/mhelpdesk-vs-servicetitan/) ![ServiceTitan Software Tool]() ![Oracle Field Service Software Tool]() [ServiceTitan VS Oracle Field Service](https://www.selecthub.com/field-service-software/servicetitan-vs-oracle-field-service/) ![ServiceTitan Software Tool]() ![Salesforce Field Service Software Tool]() [ServiceTitan VS Salesforce Field Service](https://www.selecthub.com/field-service-software/servicetitan-vs-salesforce-field-service/) ![ServiceTitan Software Tool]() ![Service Fusion Software Tool]() [ServiceTitan VS Service Fusion](https://www.selecthub.com/field-service-software/servicetitan-vs-service-fusion/) ![ServiceTitan Software Tool]() ![ServiceMax Software Tool]() [ServiceTitan VS ServiceMax](https://www.selecthub.com/field-service-software/servicetitan-vs-servicemax/) ![ServiceTitan Software Tool]() ![ServicePower Software Tool]() [ServiceTitan VS ServicePower](https://www.selecthub.com/field-service-software/servicetitan-vs-servicepower/) ![ServiceTitan Software Tool]() ![Workiz Software Tool]() [ServiceTitan VS Workiz](https://www.selecthub.com/field-service-software/servicetitan-vs-workiz/) **About SelectHub (and our data)** We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies. WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more... ![SelectHub Products Reporting and Analytics]() [Build Your Requirements](https://pmo.selecthub.com/fss-requirements-onsite/) ![SelectHub Products Cost and Pricing Guide]() [Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=Field%20Service%20Management%20Software) **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. **Tier 2:** Supported with workarounds or add-ons that may require additional costs. Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 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