[Home](https://www.selecthub.com/) \> [Field Service Management](https://www.selecthub.com/category/field-service-management/) \> [Field Service Management Software](https://www.selecthub.com/c/field-service-software/) \> [Salesforce Field Service](https://www.selecthub.com/p/field-service-software/salesforce-field-service/) \> Salesforce Field Service vs Field Promax 

# Salesforce Field Service vs Field Promax 

Last Updated: July 6th, 2026 

Our analysts compared [Salesforce Field Service](https://www.selecthub.com/p/field-service-software/salesforce-field-service/) vs [Field Promax](https://www.selecthub.com/p/field-service-software/field-promax/) based on data from our 400+ point analysis of [Field Service Management Software](https://www.selecthub.com/c/field-service-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=Field Service Management Software&cta=field-service-software). 

[Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Analyst Ratings](#analyst-rating-section) [Comparison Charts](#product-comparison-charts) [Screenshots](#product-screenshots) 

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[![Salesforce Field Service Software Tool](https://cdn.selecthub.com/products/9a83eabfb7fa303a2d85dbc6f37483e5-56ece913cdf2b76b77c060dd76e46f57/resources/normal/logo.png?1693318039)](https://www.selecthub.com/p/field-service-software/salesforce-field-service/)

[ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) 

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[![Field Promax Software Tool](https://cdn.selecthub.com/products/4126b48779dbbefc4bd56a5eda91b9f9-fbf6fad1791e51f3633926e1cf3f3e5e/resources/original/logo.svg?1739391334)](https://www.selecthub.com/p/field-service-software/field-promax/)

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Field+Service+Management+Software&product%5Fname=Salesforce%2BField%2BService&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F9a83eabfb7fa303a2d85dbc6f37483e5-56ece913cdf2b76b77c060dd76e46f57%2Fresources%2Fnormal%2Flogo.png%3F1693318039) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Field+Service+Management+Software&product%5Fname=Salesforce%2BField%2BService&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F9a83eabfb7fa303a2d85dbc6f37483e5-56ece913cdf2b76b77c060dd76e46f57%2Fresources%2Fnormal%2Flogo.png%3F1693318039) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Field+Service+Management+Software&product%5Fname=Salesforce%2BField%2BService&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F9a83eabfb7fa303a2d85dbc6f37483e5-56ece913cdf2b76b77c060dd76e46f57%2Fresources%2Fnormal%2Flogo.png%3F1693318039&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Field+Service+Management+Software&product%5Fname=Salesforce%2BField%2BService&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F9a83eabfb7fa303a2d85dbc6f37483e5-56ece913cdf2b76b77c060dd76e46f57%2Fresources%2Fnormal%2Flogo.png%3F1693318039&price=2) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Field+Service+Management+Software&product%5Fname=Field%2BPromax&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4126b48779dbbefc4bd56a5eda91b9f9-fbf6fad1791e51f3633926e1cf3f3e5e%2Fresources%2Foriginal%2Flogo.svg%3F1739391334) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Field+Service+Management+Software&product%5Fname=Field%2BPromax&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4126b48779dbbefc4bd56a5eda91b9f9-fbf6fad1791e51f3633926e1cf3f3e5e%2Fresources%2Foriginal%2Flogo.svg%3F1739391334) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Field+Service+Management+Software&product%5Fname=Field%2BPromax&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4126b48779dbbefc4bd56a5eda91b9f9-fbf6fad1791e51f3633926e1cf3f3e5e%2Fresources%2Foriginal%2Flogo.svg%3F1739391334&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Field+Service+Management+Software&product%5Fname=Field%2BPromax&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4126b48779dbbefc4bd56a5eda91b9f9-fbf6fad1791e51f3633926e1cf3f3e5e%2Fresources%2Foriginal%2Flogo.svg%3F1739391334&price=2) 

### Products Insights 

Overall Rating Comparison 

[ Analyst Rating Salesforce Field Service - Analyst Score: 87 out of 100 87 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (56 Reviews) ](#user-sentiment-section) 

[ Analyst Rating we're gathering data ](#analyst-rating-section) [ User Sentiment ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (8 Reviews) ](#user-sentiment-section) 

Price Starts From 

$50/User, Monthly 

[Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=Salesforce Field Service&category=Field Service Management Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/9a83eabfb7fa303a2d85dbc6f37483e5-56ece913cdf2b76b77c060dd76e46f57/resources/normal/logo.png?1693318039) 

$99/3 Users, Monthly 

[Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=Field Promax&category=Field Service Management Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/4126b48779dbbefc4bd56a5eda91b9f9-fbf6fad1791e51f3633926e1cf3f3e5e/resources/original/logo.svg?1739391334) 

Pros 

What we like about Salesforce Field Service and Field Promax: 

**Streamlined Scheduling and Dispatch:** The platform simplifies the process of assigning the right technician to the right job at the right time, taking into account factors like skills, location, and availability. This can lead to improved first-time fix rates and reduced travel time.

**Enhanced Customer Experience:** Customers can receive real-time updates on technician ETAs, and technicians arrive with the necessary information and parts to complete the job efficiently. This can lead to increased customer satisfaction and loyalty.

**Improved Technician Productivity:** Technicians can access job details, customer information, and inventory levels from their mobile devices, allowing them to work more efficiently and effectively. This can lead to increased productivity and reduced costs.

**Actionable Insights:** The platform provides real-time data and analytics on key metrics such as job completion rates, technician productivity, and customer satisfaction. This information can be used to identify areas for improvement and make data-driven decisions.

**Intuitive Interface:** User reviews consistently praise Field Promax for its user-friendly interface, which minimizes the learning curve for new users and allows for quick adoption and productivity gains.

**Strong Mobile Application:** Field Promax offers a dedicated mobile app, enabling field technicians to manage schedules, access job details, input data, and communicate with the office in real-time, directly from their smartphones.

**Excellent Value:** Users highlight Field Promax's affordability and comprehensive feature set, making it a cost-effective solution for small to medium-sized businesses seeking robust field service management capabilities.

Cons 

What we dislike about Salesforce Field Service and Field Promax: 

**Customization Challenges:** The platform's extensive customization options can be overwhelming for new users, often requiring significant time and effort to tailor the system to specific business workflows. 

**Cost Considerations:** Salesforce Field Service can be expensive, especially for larger teams or those requiring advanced features. Subscription costs, implementation fees, and potential customization expenses contribute to the overall investment. 

**Mobile App Limitations:** Some users report limitations and occasional performance issues with the mobile app, which is crucial for field technicians working remotely. 

**Integration Complexities:** Integrating Salesforce Field Service with existing business systems can be complex, potentially requiring additional development or middleware solutions. 

**Steep Learning Curve for Advanced Features:** While user reviews suggest Field Promax's basic interface is user-friendly, some advanced features may require additional time and training to fully utilize, potentially slowing down adoption.

**Cost Concerns for Very Small Businesses:** User reviews indicate that while Field Promax offers flexible pricing plans, the cost might be a concern for very small businesses or startups with limited software budgets.

**Occasional Slow Performance:** User reviews mention occasional slow performance, suggesting there might be room for optimization in speed.

### Our Review 

 Salesforce Field Service has garnered a reputation for its user-friendly interface and adaptability, making it a popular choice among businesses seeking a comprehensive field service management solution. Users appreciate the platform's ability to streamline operations, from scheduling and dispatching technicians to tracking their progress and performance. The software's scalability is also a significant advantage, allowing it to grow alongside businesses as their needs evolve. Additionally, Salesforce Field Service offers good value for the price, making it an attractive option for budget-conscious organizations. However, some users have noted that the initial setup and configuration of Salesforce Field Service can be complex, requiring technical expertise or additional support. There have also been reports of occasional slowness or clunkiness in the software's performance. Despite these drawbacks, Salesforce Field Service remains a highly regarded solution in the field service management industry. Its strengths in ease of use, flexibility, and scalability make it a compelling choice for businesses of all sizes. The platform's ability to integrate with other business systems further enhances its value proposition, allowing for seamless data flow and improved operational efficiency. Salesforce Field Service is particularly well-suited for businesses with a large mobile workforce, as it excels at managing and optimizing field service operations. Its features, such as intelligent scheduling, real-time tracking, and mobile access, empower technicians to work efficiently and deliver exceptional customer service. Additionally, businesses that require a solution that can integrate with their existing CRM, ERP, or other enterprise systems will find Salesforce Field Service to be an ideal fit. The platform's robust integration capabilities enable businesses to centralize data, automate workflows, and gain valuable insights into their field service operations. 

Show more 

 Is Field Promax the "maximum" a field service business could ask for in software? User reviews from the last year suggest that Field Promax is a practical and reasonably priced field service management software, especially for small to medium-sized businesses. Users rave about its intuitive interface, finding it refreshingly easy to navigate compared to more intricate platforms like ServiceTitan. This ease of use translates to quicker implementation and a shorter learning curve for teams. A glowing review highlighted the software's robust reporting and dashboard features, stating that it provides a clear "snapshot" of the company's service health, enabling data-driven decisions. However, some users expressed valid concerns about customer service, citing slow response times and occasional vague answers. While the software shines in its core functionality, this inconsistency in customer support, rated lower at 3.7 on certain platforms, is a point to consider. A user aptly described it as "a well-oiled machine that occasionally sputters," emphasizing the need for more consistent customer support. Field Promax's integration with QuickBooks Online is a significant plus for users, allowing for seamless financial management alongside field operations. This integration, coupled with its user-friendliness and comprehensive features, makes it a solid choice for businesses looking to streamline their operations without breaking the bank. However, those requiring highly specialized features or seeking top-tier customer support might need to explore other options. 

Show more 

### Analyst Rating Summary 

Overall Scores 

Based on the research and analysis by SelectHub's team of research analysts, Salesforce Field Service has an analyst rating of 87\. Our analysts are still gathering data for Field Promax. 

Salesforce Field Service - Analyst Score: 87 out of 100 87 

we're gathering data

Features Comparison 

**Billing and Invoicing**  
Generate accurate invoices instantly right from the field, so your customers get billed faster and you improve your cash flow. 

69 

we're gathering data

**Customer Management**  
Access every customer's full service history, location details, and contact information instantly, making every interaction personal and efficient. 

76 

we're gathering data

**Dispatching**  
Assign the best-suited technician for any job quickly by seeing everyone's real-time location and current workload on a single map. 

98 

we're gathering data

[Show More](#) [Show More](https://pmo.selecthub.com/customize-data/?category=Field Service Management Software) 

### Analyst Ratings for Functional Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=Field Service Management Software) 

How Salesforce Field Service compares against the top 11 functional requirements as defined by SelectHub project data. 

Salesforce Field Service Field Promax 

\+ Add Product [\+ Add Product](https://pmo.selecthub.com/customize-data/?category=Field Service Management Software) 

Billing and Invoicing Customer Management Dispatching Equipment And AssetManagement Inventory Management Mobile Capabilities Reporting AndDashboards Routing Scheduling Technician AndContractor Management Work Order Management 69 76 98 100 96 99 85 77 100 82 97 0 25 50 75 100 

Implementation Level of Effort Estimation 

**Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) 

**Tier 2:** Supported with workarounds or add-ons that may require additional costs. 

**Tier 3:** Requires partner integrations or custom development that is often at an additional cost. 

**Billing And Invoicing**   
Generate accurate invoices instantly right from the field, so your customers get billed faster and you improve your cash flow. 

75%

0%

25%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

**Customer Management**   
Access every customer's full service history, location details, and contact information instantly, making every interaction personal and efficient. 

67%

11%

22%

we're gathering data

N/A

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N/A

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N/A

**Dispatching**   
Assign the best-suited technician for any job quickly by seeing everyone's real-time location and current workload on a single map. 

100%

0%

0%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

**Equipment And Asset Management**   
Track and manage all customer assets, including maintenance schedules and repair histories, ensuring you always have the right parts for the job. 

100%

0%

0%

we're gathering data

N/A

we're gathering data

N/A

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N/A

**Inventory Management**   
Keep an accurate count of all parts in your warehouse and on your trucks, so you know what is available before starting a job. 

100%

0%

0%

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N/A

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N/A

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N/A

**Mobile Capabilities**   
Equip your field team with an app to view their schedule, complete forms, and collect payments, even without an internet connection. 

100%

0%

0%

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N/A

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N/A

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N/A

**Reporting And Dashboards**   
Analyze key performance indicators like first-time fix rates and technician utilization through easy-to-read charts, helping you make smarter business decisions. 

89%

0%

11%

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N/A

we're gathering data

N/A

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N/A

**Routing**   
Calculate the most efficient daily route for your technicians, minimizing travel time and fuel costs so they can complete more jobs. 

75%

13%

12%

we're gathering data

N/A

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N/A

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N/A

**Scheduling**   
Drag and drop jobs onto a visual calendar to easily schedule and reschedule appointments for your entire team without overbooking or creating conflicts. 

100%

0%

0%

we're gathering data

N/A

we're gathering data

N/A

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N/A

**Technician And Contractor Management**   
Track your team's certifications, skills, and work hours in one place to ensure you always send the most qualified person to every job. 

83%

0%

17%

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N/A

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N/A

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N/A

**Work Order Management**   
Create, track, and update all service requests from initial call to completion in a single view, ensuring nothing ever falls through the cracks. 

100%

0%

0%

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N/A

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N/A

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N/A

**Customize This Data For Your Unique Needs**and compare feature capabilities head-to-head [CUSTOMIZE NOW](#) [CUSTOMIZE NOW](https://pmo.selecthub.com/customize-data/?category=Field Service Management Software) 

### Analyst Ratings for Technical Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=Field Service Management Software) 

Implementation Level of Effort Estimation 

**Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) 

**Tier 2:** Supported with workarounds or add-ons that may require additional costs. 

**Tier 3:** Requires partner integrations or custom development that is often at an additional cost. 

**Integrations And Extensibility**   
Connect seamlessly with your existing accounting or CRM software to automatically share data, eliminating double entry and keeping all systems updated. 

55%

0%

45%

we're gathering data

N/A

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N/A

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N/A

**Requirements Summary**Of typical requirements, 69.8% are fully supported out of the box by Salesforce Field Service including Equipment And Asset Management, Scheduling and Mobile Capabilities. We are still evaluating data for Field Promax at this time. Field Promax has an analyst rating of and a user sentiment rating of 'great' based on 8 reviews, while Salesforce Field Service has an analyst rating of 87 and a user sentiment rating of 'great' based on 56 reviews. 

### User Sentiment Summary 

Salesforce Field Service has a user sentiment rating of 83 based on 56 reviews. Field Promax has a user sentiment rating of 80 based on 8 reviews. 

![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 56 reviews 

![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 8 reviews 

Synopsis 

Evaluating all review platforms, our market analysts have compiled the following user sentiment data. 

83% 

of users recommend this product

Salesforce Field Service has a 'great' User Satisfaction Rating of 83% when considering 56 user reviews from 3 recognized software review sites. 

80% 

of users recommend this product

Field Promax has a 'great' User Satisfaction Rating of 80% when considering 8 user reviews from 2 recognized software review sites. 

User Review Scores 

**G2.com, Inc** 

**3.9** (27) 

n/a 

**Software Advice, Inc** 

n/a 

**4.0** (4) 

**GetApp** 

n/a 

**4.0** (4) 

**Capterra Inc** 

**4.2** (16) 

n/a 

**Gartner, Inc** 

**4.5** (13) 

n/a 

### Awards 

SelectHub awards earned by these products based on a comprehensive analysis by our research analysts. 

SelectHub research analysts have evaluated Salesforce Field Service and concluded it earns best-in-class honors for Equipment and Asset Management and Scheduling. 

![Equipment and Asset Management Award]()

![Scheduling Award]()

No awards.

### Product Assistance 

Training Resources 

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

Support 

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

### Product Basics 

Company Size 

i 

Small

Medium

Large

Small

Medium

Large

Platforms Supported 

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Deployment Supported 

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Comparison of Top Alternatives 

[Salesforce Field Service Alternatives ](https://www.selecthub.com/field-service-software/salesforce-field-service/alternatives/) 

[Field Promax Alternatives ](https://www.selecthub.com/field-service-software/field-promax/alternatives/) 

### Screenshots 

![Screenshots]()![Screenshots]()![Screenshots]() 

![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() 

### Key Features 

* Knowledge articles
* Real-time collaboration
* Instant access to job schedules
* Stock and inventory visibility
* Barcode scanning in-app

Show More 

* **Intuitive Scheduling:** Easily drag and drop jobs on the calendar to assign tasks to field technicians, optimizing time and resources.
* **Mobile Access:** Technicians can access job details, update status, and capture customer signatures directly from their mobile devices.
* **Real-Time Tracking:** Monitor the location and progress of field staff in real-time, ensuring efficient route planning and timely service delivery.
* **Customizable Work Orders:** Create detailed work orders with specific instructions, checklists, and attachments to ensure clarity and precision in task execution.
* **Inventory Management:** Track parts and supplies across multiple locations, helping maintain optimal stock levels and reduce downtime.

Show More 

### Top Alternatives in Field Service Management Software 

[  Dynamics 365 Field Service ](https://www.selecthub.com/p/field-service-software/dynamics-365-field-service/) [  FieldEdge ](https://www.selecthub.com/p/field-service-software/fieldedge/) [  Housecall Pro ](https://www.selecthub.com/p/field-service-software/housecall-pro/) [  IFS Field Service Management ](https://www.selecthub.com/p/field-service-software/ifs-field-service-management/) [  Jobber ](https://www.selecthub.com/p/field-service-software/jobber/) [  Kickserv ](https://www.selecthub.com/p/field-service-software/kickserv/) [  mHelpDesk ](https://www.selecthub.com/p/field-service-software/mhelpdesk/) [  Oracle Field Service ](https://www.selecthub.com/p/field-service-software/oracle-field-service/) [  Service Fusion ](https://www.selecthub.com/p/field-service-software/service-fusion/) [  ServiceMax ](https://www.selecthub.com/p/field-service-software/servicemax/) 

### Head-to-Head Comparison 

![Salesforce Field Service Software Tool]() 

![Dynamics 365 Field Service Software Tool]() 

[Salesforce Field Service VS Dynamics 365 Field Service](https://www.selecthub.com/field-service-software/salesforce-field-service-vs-dynamics-365-field-service/) 

![Salesforce Field Service Software Tool]() 

![FieldEdge Software Tool]() 

[Salesforce Field Service VS FieldEdge](https://www.selecthub.com/field-service-software/fieldedge-vs-salesforce-field-service/) 

![Salesforce Field Service Software Tool]() 

![Housecall Pro Software Tool]() 

[Salesforce Field Service VS Housecall Pro](https://www.selecthub.com/field-service-software/housecall-pro-vs-salesforce-field-service/) 

![Salesforce Field Service Software Tool]() 

![IFS Field Service Management Software Tool]() 

[Salesforce Field Service VS IFS Field Service Management](https://www.selecthub.com/field-service-software/salesforce-field-service-vs-ifs-field-service-management/) 

![Salesforce Field Service Software Tool]() 

![Jobber Software Tool]() 

[Salesforce Field Service VS Jobber](https://www.selecthub.com/field-service-software/jobber-vs-salesforce-field-service/) 

![Salesforce Field Service Software Tool]() 

![mHelpDesk Software Tool]() 

[Salesforce Field Service VS mHelpDesk](https://www.selecthub.com/field-service-software/mhelpdesk-vs-salesforce-field-service/) 

![Salesforce Field Service Software Tool]() 

![Oracle Field Service Software Tool]() 

[Salesforce Field Service VS Oracle Field Service](https://www.selecthub.com/field-service-software/salesforce-field-service-vs-oracle-field-service/) 

![Salesforce Field Service Software Tool]() 

![Service Fusion Software Tool]() 

[Salesforce Field Service VS Service Fusion](https://www.selecthub.com/field-service-software/service-fusion-vs-salesforce-field-service/) 

![Salesforce Field Service Software Tool]() 

![ServiceMax Software Tool]() 

[Salesforce Field Service VS ServiceMax](https://www.selecthub.com/field-service-software/servicemax-vs-salesforce-field-service/) 

![Salesforce Field Service Software Tool]() 

![ServicePower Software Tool]() 

[Salesforce Field Service VS ServicePower](https://www.selecthub.com/field-service-software/servicepower-vs-salesforce-field-service/) 

![Salesforce Field Service Software Tool]() 

![ServiceTitan Software Tool]() 

[Salesforce Field Service VS ServiceTitan](https://www.selecthub.com/field-service-software/servicetitan-vs-salesforce-field-service/) 

![Salesforce Field Service Software Tool]() 

![Workiz Software Tool]() 

[Salesforce Field Service VS Workiz](https://www.selecthub.com/field-service-software/workiz-vs-salesforce-field-service/) 

**About SelectHub (and our data)** 

We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies.

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

![SelectHub Products Reporting and Analytics]() 

[Build Your Requirements](https://pmo.selecthub.com/fss-requirements-onsite/)

![SelectHub Products Cost and Pricing Guide]() 

[Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=Field%20Service%20Management%20Software)

**Tier 1:**  
Fully/moderately supported out-of-the-box allowing for quick and easy deployment.  
Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. 

**Tier 2:**  
Supported with workarounds or add-ons that may require additional costs.  
Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. 

**Tier 3:**  
Requires partner integrations or custom development that is often at an additional cost.  
Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 

[Close](#)

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