---
description: Compare the top 2026 Nektyd alternatives. See analyst ratings, pricing, and features for competing Field Service Management Software to find your perfect fit. Compare now!
---

[Home](https://www.selecthub.com/) > [Field Service Management](https://www.selecthub.com/category/field-service-management/) > [Field Service Management Software](https://www.selecthub.com/c/field-service-software/) > [Nektyd](https://www.selecthub.com/p/field-service-software/nektyd/) > Nektyd Alternatives

# Top Nektyd Alternatives & Competitors For 2026

Last Updated: October 6th, 2026

We compared **[Nektyd](https://www.selecthub.com/p/field-service-software/nektyd/)** against four alternatives worth considering, so you can see where each one shines and where it falls short. Our comparison is based on proprietary **[Field Service Management Software](https://www.selecthub.com/c/field-service-software/)** data from our **[software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=Field+Service+Management+Software&cta=field-service-software)**, user reviews, and publicly available information about features and pricing.

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Select Product 360e allGeo Appenate BiznusSoft BlueFolder Breezeworks BuildOps Cargas Energy CertainPath Cleargistix Commusoft Customer Factor Dataforma Davisware Drakewell Dynamics 365 Field Service eci Bolt Epicor Service CRM Explorer Shafers Fergus Field Complete Field Nation Field Promax Field Squared FieldAware Fieldd FieldEdge Fieldman Fieldmotion FieldPro FieldPulse FieldRoutes FieldSense Fluix Forms On Fire GoCanvas GorillaDesk GoSpotCheck HindSite Housecall Pro HyperTrack IFS Field Service Management IndusTrack Intuit Field Service Management IronSight iTrade Jobber jobi Joblogic Kaze Kickserv KloudGin mHelpDesk Miracle Service MobiWork Nektyd Nrby NYLUS Oneserve OntheGo Oracle Field Service Ormandy Payzer Plannit RazorSync ReachOut Suite RealGreen Salesforce Field Service SAP Field Service Management SAWIN Sera Service Attendant Service Autopilot Service Fusion ServiceBench ServiceBox ServiceBridge ServiceM8 ServiceMax ServicePower ServiceTitan ServiceTrade ServiceWorks ServMan ServSuite simPRO SiteCapture Smart Service StreetSmart Successware Synchroteam TimeLinx TrackTik Tradify TrueContext vWork Workiz WorkWave Service Zinier Zip Solutions Zuper

[![Nektyd Software Tool](https://cdn.selecthub.com/products/ef864ebbb6f6386038671578e2548cdf-6217076cff3ffe0439b951d16621980e/resources/normal/logo.png?1739439723)](https://www.selecthub.com/p/field-service-software/nektyd/)

[![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg)](#awards-section)

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Select Product 360e allGeo Appenate BiznusSoft BlueFolder Breezeworks BuildOps Cargas Energy CertainPath Cleargistix Commusoft Customer Factor Dataforma Davisware Drakewell Dynamics 365 Field Service eci Bolt Epicor Service CRM Explorer Shafers Fergus Field Complete Field Nation Field Promax Field Squared FieldAware Fieldd FieldEdge Fieldman Fieldmotion FieldPro FieldPulse FieldRoutes FieldSense Fluix Forms On Fire GoCanvas GorillaDesk GoSpotCheck HindSite Housecall Pro HyperTrack IFS Field Service Management IndusTrack Intuit Field Service Management IronSight iTrade Jobber jobi Joblogic Kaze Kickserv KloudGin mHelpDesk Miracle Service MobiWork Nektyd Nrby NYLUS Oneserve OntheGo Oracle Field Service Ormandy Payzer Plannit RazorSync ReachOut Suite RealGreen Salesforce Field Service SAP Field Service Management SAWIN Sera Service Attendant Service Autopilot Service Fusion ServiceBench ServiceBox ServiceBridge ServiceM8 ServiceMax ServicePower ServiceTitan ServiceTrade ServiceWorks ServMan ServSuite simPRO SiteCapture Smart Service StreetSmart Successware Synchroteam TimeLinx TrackTik Tradify TrueContext vWork Workiz WorkWave Service Zinier Zip Solutions Zuper

[![ServiceMax Software Tool](https://cdn.selecthub.com/products/72da7fd6d1302c0a159f6436d01e9eb0-f4148d4cb3692d131b147b9b3d42ec90/resources/normal/logo.png?1693316235)](https://www.selecthub.com/p/field-service-software/servicemax/)

[![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg)](#awards-section)

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Select Product 360e allGeo Appenate BiznusSoft BlueFolder Breezeworks BuildOps Cargas Energy CertainPath Cleargistix Commusoft Customer Factor Dataforma Davisware Drakewell Dynamics 365 Field Service eci Bolt Epicor Service CRM Explorer Shafers Fergus Field Complete Field Nation Field Promax Field Squared FieldAware Fieldd FieldEdge Fieldman Fieldmotion FieldPro FieldPulse FieldRoutes FieldSense Fluix Forms On Fire GoCanvas GorillaDesk GoSpotCheck HindSite Housecall Pro HyperTrack IFS Field Service Management IndusTrack Intuit Field Service Management IronSight iTrade Jobber jobi Joblogic Kaze Kickserv KloudGin mHelpDesk Miracle Service MobiWork Nektyd Nrby NYLUS Oneserve OntheGo Oracle Field Service Ormandy Payzer Plannit RazorSync ReachOut Suite RealGreen Salesforce Field Service SAP Field Service Management SAWIN Sera Service Attendant Service Autopilot Service Fusion ServiceBench ServiceBox ServiceBridge ServiceM8 ServiceMax ServicePower ServiceTitan ServiceTrade ServiceWorks ServMan ServSuite simPRO SiteCapture Smart Service StreetSmart Successware Synchroteam TimeLinx TrackTik Tradify TrueContext vWork Workiz WorkWave Service Zinier Zip Solutions Zuper

[![mHelpDesk Software Tool](https://cdn.selecthub.com/products/7ffb4e0ece07869880d51662a2234143-b71e53f07e71e46ba0056d4a43e24176/resources/normal/logo.png?1693317669)](https://www.selecthub.com/p/field-service-software/mhelpdesk/)

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Select Product 360e allGeo Appenate BiznusSoft BlueFolder Breezeworks BuildOps Cargas Energy CertainPath Cleargistix Commusoft Customer Factor Dataforma Davisware Drakewell Dynamics 365 Field Service eci Bolt Epicor Service CRM Explorer Shafers Fergus Field Complete Field Nation Field Promax Field Squared FieldAware Fieldd FieldEdge Fieldman Fieldmotion FieldPro FieldPulse FieldRoutes FieldSense Fluix Forms On Fire GoCanvas GorillaDesk GoSpotCheck HindSite Housecall Pro HyperTrack IFS Field Service Management IndusTrack Intuit Field Service Management IronSight iTrade Jobber jobi Joblogic Kaze Kickserv KloudGin mHelpDesk Miracle Service MobiWork Nektyd Nrby NYLUS Oneserve OntheGo Oracle Field Service Ormandy Payzer Plannit RazorSync ReachOut Suite RealGreen Salesforce Field Service SAP Field Service Management SAWIN Sera Service Attendant Service Autopilot Service Fusion ServiceBench ServiceBox ServiceBridge ServiceM8 ServiceMax ServicePower ServiceTitan ServiceTrade ServiceWorks ServMan ServSuite simPRO SiteCapture Smart Service StreetSmart Successware Synchroteam TimeLinx TrackTik Tradify TrueContext vWork Workiz WorkWave Service Zinier Zip Solutions Zuper

[![Jobber Software Tool](https://cdn.selecthub.com/products/f466e84e4d899dda09be2bf2d3d7ece3-ba7c3d5a3604b0901e5bc320535c52b9/resources/normal/logo.png?1709215796)](https://www.selecthub.com/p/field-service-software/jobber/)

[![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg)](#awards-section)

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Select Product 360e allGeo Appenate BiznusSoft BlueFolder Breezeworks BuildOps Cargas Energy CertainPath Cleargistix Commusoft Customer Factor Dataforma Davisware Drakewell Dynamics 365 Field Service eci Bolt Epicor Service CRM Explorer Shafers Fergus Field Complete Field Nation Field Promax Field Squared FieldAware Fieldd FieldEdge Fieldman Fieldmotion FieldPro FieldPulse FieldRoutes FieldSense Fluix Forms On Fire GoCanvas GorillaDesk GoSpotCheck HindSite Housecall Pro HyperTrack IFS Field Service Management IndusTrack Intuit Field Service Management IronSight iTrade Jobber jobi Joblogic Kaze Kickserv KloudGin mHelpDesk Miracle Service MobiWork Nektyd Nrby NYLUS Oneserve OntheGo Oracle Field Service Ormandy Payzer Plannit RazorSync ReachOut Suite RealGreen Salesforce Field Service SAP Field Service Management SAWIN Sera Service Attendant Service Autopilot Service Fusion ServiceBench ServiceBox ServiceBridge ServiceM8 ServiceMax ServicePower ServiceTitan ServiceTrade ServiceWorks ServMan ServSuite simPRO SiteCapture Smart Service StreetSmart Successware Synchroteam TimeLinx TrackTik Tradify TrueContext vWork Workiz WorkWave Service Zinier Zip Solutions Zuper

[![Service Autopilot Software Tool](https://cdn.selecthub.com/products/36ad8b5f42db492827016448975cc22d-b07427f353f554a9ae6d2fc1cce3da56/resources/normal/logo.png?1693318842)](https://www.selecthub.com/p/field-service-software/service-autopilot/)

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Field+Service+Management+Software&product_name=Nektyd&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fef864ebbb6f6386038671578e2548cdf-6217076cff3ffe0439b951d16621980e%2Fresources%2Fnormal%2Flogo.png%3F1739439723)

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Field+Service+Management+Software&product_name=ServiceMax&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F72da7fd6d1302c0a159f6436d01e9eb0-f4148d4cb3692d131b147b9b3d42ec90%2Fresources%2Fnormal%2Flogo.png%3F1693316235)

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Field+Service+Management+Software&product_name=mHelpDesk&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F7ffb4e0ece07869880d51662a2234143-b71e53f07e71e46ba0056d4a43e24176%2Fresources%2Fnormal%2Flogo.png%3F1693317669)

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Field+Service+Management+Software&product_name=Jobber&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ff466e84e4d899dda09be2bf2d3d7ece3-ba7c3d5a3604b0901e5bc320535c52b9%2Fresources%2Fnormal%2Flogo.png%3F1709215796)

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Field+Service+Management+Software&product_name=Service%2BAutopilot&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F36ad8b5f42db492827016448975cc22d-b07427f353f554a9ae6d2fc1cce3da56%2Fresources%2Fnormal%2Flogo.png%3F1693318842)

### Product Insights

Overall Rating Comparison

[Analyst Rating we're gathering data](#analyst-rating-section) [  
User Sentiment![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) (2 Reviews)](#user-sentiment-section)

[Analyst RatingServiceMax - Analyst Score: 87 out of 100 87 Detailed Analysis](#analyst-rating-section) [  
User Sentiment![Good User Sentiment](https://www.selecthub.com/display/images/scores/good.svg) (96 Reviews)](#user-sentiment-section)

[Analyst RatingmHelpDesk - Analyst Score: 80 out of 100 80 Detailed Analysis](#analyst-rating-section) [  
User Sentiment![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (951 Reviews)](#user-sentiment-section)

[Analyst RatingJobber - Analyst Score: 74 out of 100 74 Detailed Analysis](#analyst-rating-section) [  
User Sentiment![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) (617 Reviews)](#user-sentiment-section)

[Analyst Rating we're gathering data](#analyst-rating-section) [  
User Sentiment![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (161 Reviews)](#user-sentiment-section)

Price Starts From

$239/User, Monthly

[Free Trial is available →](<https://pmo.selecthub.com/free-trial/?product_name=Nektyd&category=Field Service Management Software&product_logo=https://d3uimxdj41cg3o.cloudfront.net/products/ef864ebbb6f6386038671578e2548cdf-6217076cff3ffe0439b951d16621980e/resources/normal/logo.png?1739439723>)

$59/User, Monthly

Free Trial is unavailable →

$169 Monthly

[Free Trial is available →](<https://pmo.selecthub.com/free-trial/?product_name=mHelpDesk&category=Field Service Management Software&product_logo=https://d3uimxdj41cg3o.cloudfront.net/products/7ffb4e0ece07869880d51662a2234143-b71e53f07e71e46ba0056d4a43e24176/resources/normal/logo.png?1693317669>)

$27 Monthly

[14 Day Free Trial is available →](<https://pmo.selecthub.com/free-trial/?product_name=Jobber&category=Field Service Management Software&product_logo=https://d3uimxdj41cg3o.cloudfront.net/products/f466e84e4d899dda09be2bf2d3d7ece3-ba7c3d5a3604b0901e5bc320535c52b9/resources/normal/logo.png?1709215796>)

$49 Monthly

Free Trial is unavailable →

Product Ranking

## #93

among all  
 Field Service Management Software

## #10

among all  
 Field Service Management Software

## #9

among all  
 Field Service Management Software

## #1

among all  
 Field Service Management Software

## #13

among all  
 Field Service Management Software

[Find out who the leaders are](https://pmo.selecthub.com/request-custom-scorecard?post_type=alt_article&name=field-service-software__nektyd&category_slug=field-service-software&product_slug=nektyd&product_name=Service+Autopilot&category=Field+Service+Management+Software&origin_url=https%3A%2F%2Fwww.selecthub.com%2Ffield-service-software%2Fnektyd%2Falternatives%2F)

Pros

- **Real-Time Visibility:** User reviews highlight Nektyd's GPS tracking as a standout feature, enabling businesses to monitor their field teams' locations and respond to service requests promptly.
- **Streamlined Billing:** Nektyd helps businesses save time and reduce paperwork by automating billing processes, as evidenced by user testimonials describing a significant reduction in billing time.
- **Improved Scheduling and Routing:** Users, particularly in snow removal and landscaping, praise Nektyd's scheduling and routing capabilities for optimizing routes, improving efficiency, and minimizing downtime.

- **Streamlined Work Order Management:** ServiceMax shines in its ability to efficiently manage work orders, encompassing scheduling, dispatch, parts logistics, and real-time updates, ensuring technicians have the necessary information at their fingertips.
- **Enhanced Technician Productivity:** Mobile access empowers technicians with tools to view work orders, access customer information, and document service details, ultimately boosting productivity and first-time fix rates.
- **Improved Customer Satisfaction:** Features like appointment scheduling, real-time service updates, and self-service portals contribute to a better customer experience, fostering loyalty and positive feedback.
- **Data-Driven Insights:** ServiceMax facilitates data collection and analysis, enabling businesses to gain valuable insights into field service operations, identify trends, and make informed decisions for continuous improvement.

- **Functionality:** All users liked that it provides all-in-one robust functionality without leaving the platform.
- **User Interface:** The system’s user-friendly interface with color codes makes it easy to manage, understand and navigate, as noted by 94% of reviewers who mentioned ease of use.
- **Customer Service:** More than 91% of reviewers referring to customer support noted that professional services were accessible and responsive.
- **Tracking/Monitoring:** All users liked that it provided a convenient way to keep track of jobs, estimates and appointments.

- **Getting Started:** Generally, users found Jobber easy to set up and user-friendly.
- **Reduces Unpaid Invoices:** Users found payment reminders helpful.
- **Customer Communication:** Users enjoyed automated follow-ups for clients, reducing late responses and incomplete jobs.
- **Scheduling Flexibility:** Users could easily add jobs and move schedules as needed, also enjoying the notes function for added transparency.

- **Automated Scheduling:** Service Autopilot can automate job assignments and routing, ensuring that tasks are handled on time and minimizing scheduling conflicts.
- **Streamlined Invoicing:** The software automates invoicing and payment tracking, helping businesses get paid faster and reducing the risk of missed payments.
- **Centralized Client Management:** Service Autopilot provides a centralized system for managing client information, including contact details, service history, and communication logs.
- **Customizable Solutions:** Users praise Service Autopilot for its flexibility, allowing businesses to tailor the software to their specific needs and workflows.

Cons

- **Limited Industry Focus:** User reviews indicate Nektyd primarily serves industries like snow removal, lawn care, and asphalt services. This suggests potential limitations in features and functionality for businesses in other sectors.

- **Customization Challenges:** The platform's rigidity can make tailoring it to specific workflows or unique business requirements a hurdle, especially for organizations with intricate service processes or industry-specific needs.
- **Usability Concerns:** Navigating the interface and accessing key features can feel cumbersome due to the platform's complexity, potentially hindering user adoption and productivity, particularly for technicians in the field who require a streamlined experience.
- **Integration Complexities:** Connecting ServiceMax with existing enterprise systems or third-party applications can pose integration challenges, requiring additional development effort or specialized expertise to ensure seamless data flow and process synchronization.

- **Map:** Around 82% of users said they would like more capabilities added to its map feature.
- **Performance:** Almost all users reported that the software suffers from glitches and regular slow-downs.
- **Report:** It provides limited reports, as observed by 60% of reviewers who referred to communication.

- **Scheduling Limitations:** The scheduling function left some users wanting more types to choose from, like bi-weekly or monthly.
- **Navigating the App:** Some users experienced a learning curve when setting up payments.
- **Mobile App Issues:** Some users experienced duplicate invoices when using the mobile app.
- **Customer Support Responsiveness:** Some customers reported waiting days to weeks for resolution from customer support.

- **Unreliable Customer Service:** User reviews frequently mention poor or unresponsive customer service as a significant drawback of Service Autopilot.
- **Syncing Problems:** Users report experiencing difficulties with data syncing between the mobile app and the web platform, leading to inconsistencies and potential data loss.
- **Mobile App Issues:** The reliability of the mobile app is questioned by users, with concerns raised about bugs and slow performance hindering field operations.

### Our Review

Is Nektyd field service management software really in the "nekked" truth, as good as it claims? User reviews from the last year suggest that Nektyd is a breath of fresh air in the field service management software market. Users rave about its intuitive interface and robust features, particularly highlighting its route optimization capabilities. For instance, one user, a yard maintenance company owner, stated that Nektyd's route optimization feature saved them significant time and money, allowing them to schedule and manage their teams more efficiently. They emphasized that compared to other CRM applications they've used, Nektyd is the "most thought out," directly addressing a pain point many businesses in this industry face. This focus on practicality and user-friendliness appears to be a key differentiator for Nektyd, making it a favorite among users who want a solution that "just works." However, while user reviews are overwhelmingly positive, it's worth noting that the available reviews primarily focus on Nektyd's route optimization feature. Information about other aspects, such as billing and work order management, is limited. This suggests that while Nektyd excels in route optimization, users seeking a comprehensive solution might need further investigation to ensure all their needs are met. Overall, Nektyd appears best suited for small to medium-sized businesses, particularly those heavily reliant on efficient route planning, such as delivery services, home maintenance companies, or sales teams with extensive travel. Its ease of use and focus on core functionalities make it an attractive option for businesses looking to streamline operations without grappling with overly complex software.

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ServiceMax, a field service management software, has garnered positive feedback for its user-friendly interface, scalability to accommodate growing businesses, and adaptability to various industries. Users appreciate the comprehensive overview it provides of customers, assets, and inventory, enabling efficient management and automation of field service processes. The software's ability to track work orders in real-time, ensuring timely completion, has been a significant advantage for many businesses. Additionally, ServiceMax's mobile app empowers field technicians with access to crucial information and tools, enhancing their productivity and responsiveness. However, some users have expressed concerns about the software's cost and its limited integration capabilities with other systems. These limitations can pose challenges for businesses with complex IT ecosystems or budget constraints. Despite these drawbacks, ServiceMax remains a popular choice for companies seeking to optimize their field service operations. Its strengths in providing real-time visibility, improving technician efficiency, and enhancing customer satisfaction make it a valuable tool for businesses of all sizes. The software's ability to track key performance metrics, such as first-time fix rates and technician utilization, allows companies to identify areas for improvement and make data-driven decisions. ServiceMax is particularly well-suited for asset-centric industries, such as manufacturing, utilities, and healthcare, where managing and maintaining equipment is critical. Its features for tracking spare parts, managing work orders, and scheduling preventive maintenance align well with the needs of these industries. The software's mobile capabilities, including offline access, ensure that technicians can work effectively even in remote locations with limited connectivity. Overall, ServiceMax offers a robust and versatile solution for companies looking to streamline their field service operations and improve customer satisfaction.

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mHelpdesk can automate everything from first customer contact to payment, eliminating the need for manual and paperwork processes. It provides robust tools for customer management, quotation, shipment, invoicing, accounting and reporting. It helps to manage, stay organized and track every stage of the job. Most users liked that customer service teams were easily accessible, responsive and resolved issues quickly. Users said that it would be helpful if the map feature was more interactive, measured distance from jobs and uploaded excel spreadsheets. Reviewers mentioned that reporting capabilities are limited and the system tends to be slow or glitchy.

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Jobber, a popular field service management software, caters to businesses operating on the go. It’s suitable for small or medium sized teams and larger companies with dispersed technicians, though the pricing structure may be less ideal for smaller start-ups. Its standout features include online booking, automated reminders and follow-ups, scheduling, dispatching and route optimization. The software also facilitates email marketing through Mailchimp, enabling users to reach their client base effectively and even assisting in customer prospecting via Facebook and Instagram ads. Additionally, Jobber offers booking assistance through Google's Local Services Ads, allowing customers to schedule appointments directly through a Google search.The mobile app enhances flexibility by allowing users to schedule jobs, create invoices and stay updated on schedule changes, client messages and booking requests with push notifications.Users commend Jobber for its user-friendly interface, effective payment reminders and scheduling flexibility. However, some users report drawbacks, including limitations in the scheduling function, a learning curve, duplicate invoices and delays in customer support responsiveness. Additionally, Jobber is more expensive than some of its competitors.Overall, Jobber is a comprehensive FSM solution providing a range of features for efficiency and better customer communication.

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Is Service Autopilot ready for takeoff, or will it leave your business grounded? Service Autopilot is a comprehensive field service management software that has garnered a somewhat polarized reputation among users. A standout strength is its robust automation, a godsend for managing scheduling, routing, invoicing, and client interactions, particularly for businesses in lawn care and landscaping. Users rave about its ability to streamline operations, allowing them to focus on growth. However, the software's journey hasn't been without turbulence. A recurring gripe is the customer service, which some users describe as unresponsive and unhelpful. The software's complexity and occasional glitches require persistent customization and manual intervention, contradicting its automation promise. The mobile app's unreliability, syncing problems, and integration hiccups, especially with accounting software like QuickBooks, add to the frustration. Service Autopilot is best suited for businesses willing to invest time in customization and troubleshooting, and who prioritize automation over seamless integration and robust customer support.

Show more

### Analyst Rating Summary

Overall Scores Based on the research and analysis by SelectHub's team of research analysts, Nektyd does not yet have an analyst rating. By comparison to Nektyd alternatives, ServiceMax has an analyst rating of 87, mHelpDesk has an analyst rating of 80, Jobber has an analyst rating of 74, and Service Autopilot does not yet have an analyst rating.

we're gathering data

ServiceMax - Analyst Score: 87 out of 100

87

mHelpDesk - Analyst Score: 80 out of 100

80

Jobber - Analyst Score: 74 out of 100

74

we're gathering data

Features Comparison**Billing and Invoicing**  
 Generate accurate invoices instantly right from the field, so your customers get billed faster and you improve your cash flow.

we're gathering data

69

98

98

we're gathering data

**Customer Management**  
 Access every customer's full service history, location details, and contact information instantly, making every interaction personal and efficient.

we're gathering data

89

87

100

we're gathering data

**Dispatching**  
 Assign the best-suited technician for any job quickly by seeing everyone's real-time location and current workload on a single map.

we're gathering data

100

59

74

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Show More [Show More](<https://pmo.selecthub.com/customize-data/?category=Field Service Management Software>)

Strengths The best features of Nektyd, ServiceMax, mHelpDesk, Jobber and Service Autopilot as judged by user reviews and analyst validation.

we're gathering data

Dispatching

Mobile Capabilities

Scheduling

Equipment and Asset Management

Inventory Management

Mobile Capabilities

Billing and Invoicing

Reporting and Dashboards

Customer Management

Work Order Management

Customer Management

Billing and Invoicing

Work Order Management

we're gathering data

### Analyst Ratings for Functional Requirements Customize This Data [Customize This Data](<https://pmo.selecthub.com/customize-data/?category=Field Service Management Software>)

How all solutions compare against the top 11 functional requirements as defined by SelectHub project data.

*NektydServiceMax mHelpDesk Jobber Service Autopilot+ Add Product [+ Add Product](<https://pmo.selecthub.com/customize-data/?category=Field Service Management Software>)*

Billing and Invoicing Customer Management Dispatching Equipment And AssetManagement Inventory Management Mobile Capabilities Reporting AndDashboards Routing Scheduling Technician AndContractor Management Work Order Management

69 89 100 98 95 100 88 75 100 92 89

98 87 59 67 83 99 89 53 84 82 86

98 100 74 69 20 70 79 58 69 81 89

0 25 50 75 100

Implementation Level of Effort Estimation

**Supported:**  
 Fully / moderately supported out-of-the-box allowing for quick and easy deployment.

**Not Supported:**  
 Requires workarounds, add-ons, partner integrations or custom development with or without additional costs.

Read more**Billing and Invoicing**  
Generate accurate invoices instantly right from the field, so your customers get billed faster and you improve your cash flow.

*unsupported*

*63%*

*37%*

*100%*

*100%*

*unsupported*

**Customer Management**  
Access every customer's full service history, location details, and contact information instantly, making every interaction personal and efficient.

*unsupported*

*89%*

*11%*

*89%*

*11%*

*100%*

*unsupported*

**Dispatching**  
Assign the best-suited technician for any job quickly by seeing everyone's real-time location and current workload on a single map.

*unsupported*

*100%*

*50%*

*50%*

*75%*

*25%*

*unsupported*

**Equipment and Asset Management**  
Track and manage all customer assets, including maintenance schedules and repair histories, ensuring you always have the right parts for the job.

*unsupported*

*100%*

*71%*

*29%*

*71%*

*29%*

*unsupported*

**Inventory Management**  
Keep an accurate count of all parts in your warehouse and on your trucks, so you know what is available before starting a job.

*unsupported*

*100%*

*88%*

*12%*

*13%*

*87%*

*unsupported*

**Mobile Capabilities**  
Equip your field team with an app to view their schedule, complete forms, and collect payments, even without an internet connection.

*unsupported*

*100%*

*100%*

*64%*

*36%*

*unsupported*

**Reporting and Dashboards**  
Analyze key performance indicators like first-time fix rates and technician utilization through easy-to-read charts, helping you make smarter business decisions.

*unsupported*

*89%*

*11%*

*89%*

*11%*

*78%*

*22%*

*unsupported*

**Routing**  
Calculate the most efficient daily route for your technicians, minimizing travel time and fuel costs so they can complete more jobs.

*unsupported*

*75%*

*25%*

*50%*

*50%*

*50%*

*50%*

*unsupported*

**Scheduling**  
Drag and drop jobs onto a visual calendar to easily schedule and reschedule appointments for your entire team without overbooking or creating conflicts.

*unsupported*

*100%*

*86%*

*14%*

*71%*

*29%*

*unsupported*

**Technician and Contractor Management**  
Track your team's certifications, skills, and work hours in one place to ensure you always send the most qualified person to every job.

*unsupported*

*92%*

*8%*

*83%*

*17%*

*83%*

*17%*

*unsupported*

**Work Order Management**  
Create, track, and update all service requests from initial call to completion in a single view, ensuring nothing ever falls through the cracks.

*unsupported*

*88%*

*12%*

*88%*

*12%*

*88%*

*12%*

*unsupported*

### Analyst Ratings for Technical Requirements Customize This Data [Customize This Data](<https://pmo.selecthub.com/customize-data/?category=Field Service Management Software>)

Implementation Level of Effort Estimation

**Supported:**  
 Fully / moderately supported out-of-the-box allowing for quick and easy deployment.

**Not Supported:**  
 Requires workarounds, add-ons, partner integrations or custom development with or without additional costs.

Read more**Integrations and Extensibility**  
Connect seamlessly with your existing accounting or CRM software to automatically share data, eliminating double entry and keeping all systems updated.

*unsupported*

*45%*

*55%*

*55%*

*45%*

*55%*

*45%*

*unsupported*

**Analyst Message:** In effort to simplify your complex software decisions, this information is based on all industries and company sizes. We advise you to drill further into our data to discover how this information looks for your unique needs.

CUSTOMIZE THIS DATA [CUSTOMIZE NOW](<https://pmo.selecthub.com/customize-data/?category=Field Service Management Software>)

### User Sentiment Summary

Nektyd has a user sentiment rating of 100 based on 2 reviews. ServiceMax has a user sentiment rating of 79 based on 96 reviews. mHelpDesk has a user sentiment rating of 85 based on 951 reviews. Jobber has a user sentiment rating of 91 based on 617 reviews. Service Autopilot has a user sentiment rating of 81 based on 161 reviews.

![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 2 reviews

![Good User Sentiment](https://www.selecthub.com/display/images/scores/good.svg) 96 reviews

![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 951 reviews

![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 617 reviews

![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 161 reviews

Synopsis Evaluating all review platforms, our market analysts have compiled the following user sentiment data.

100%

*of users recommend this product*

Nektyd has a 'excellent' User Satisfaction Rating of 100% when considering 2 user reviews from 2 recognized software review sites.

79%

*of users recommend this product*

ServiceMax has a 'good' User Satisfaction Rating of 79% when considering 96 user reviews from 4 recognized software review sites.

85%

*of users recommend this product*

mHelpDesk has a 'great' User Satisfaction Rating of 85% when considering 951 user reviews from 4 recognized software review sites.

91%

*of users recommend this product*

Jobber has a 'excellent' User Satisfaction Rating of 91% when considering 617 user reviews from 2 recognized software review sites.

81%

*of users recommend this product*

Service Autopilot has a 'great' User Satisfaction Rating of 81% when considering 161 user reviews from 2 recognized software review sites.

User Review Scores**FinancesOnline**

n/a

n/a

**3.8** (14)

n/a

n/a

**G2.com, Inc**

n/a

**3.7** (40)

**4.0** (140)

n/a

**3.7** (21)

**Software Advice, Inc**

n/a

n/a

**4.3** (789)

**4.53** (600)

**4.1** (140)

**GetApp**

**5.0** (1)

n/a

n/a

n/a

n/a

**Capterra Inc**

**5.0** (1)

**4.2** (38)

n/a

n/a

n/a

**Gartner, Inc**

n/a

**4.4** (9)

n/a

n/a

n/a

**TrustRadius**

n/a

**3.4** (9)

**3.3** (8)

**4.75** (17)

n/a

### Awards

SelectHub awards earned by these products based on a comprehensive analysis by our research analysts.

![User Favorite Award](<> "User Favorite Award")

![Dispatching Award](<> "Dispatching Award")

![Mobile Capabilities Award](<> "Mobile Capabilities Award")

Show more

![Scheduling Award](<> "Scheduling Award")

No awards.

![User Favorite Award](<> "User Favorite Award")

![Customer Management Award](<> "Customer Management Award")

No awards.

### Product Assistance

Training Resources

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

Support

Email

Phone

Chat

FAQ

Forum

Help Desk

Knowledge Base

Tickets

Training

24/7 Live Support

Email

Phone

Chat

FAQ

Forum

Help Desk

Knowledge Base

Tickets

Training

24/7 Live Support

Email

Phone

Chat

FAQ

Forum

Help Desk

Knowledge Base

Tickets

Training

24/7 Live Support

Email

Phone

Chat

FAQ

Forum

Help Desk

Knowledge Base

Tickets

Training

24/7 Live Support

Email

Phone

Chat

FAQ

Forum

Help Desk

Knowledge Base

Tickets

Training

24/7 Live Support

### Product Basics

Company Size

i

Small

Medium

Large

Small

Medium

Large

Small

Medium

Large

Small

Medium

Large

Small

Medium

Large

Platforms Supported

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Deployment Supported

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

### Top Alternatives in Field Service Management Software

[![Dynamics 365 Field Service Software Tool]()--- Dynamics 365 Field Service](https://www.selecthub.com/p/field-service-software/dynamics-365-field-service/) [![FieldEdge Software Tool]()--- FieldEdge](https://www.selecthub.com/p/field-service-software/fieldedge/) [![Housecall Pro Software Tool]()--- Housecall Pro](https://www.selecthub.com/p/field-service-software/housecall-pro/) [![IFS Field Service Management Software Tool]()--- IFS Field Service Management](https://www.selecthub.com/p/field-service-software/ifs-field-service-management/) [![Jobber Software Tool]()--- Jobber](https://www.selecthub.com/p/field-service-software/jobber/) [![Kickserv Software Tool]()--- Kickserv](https://www.selecthub.com/p/field-service-software/kickserv/) [![mHelpDesk Software Tool]()--- mHelpDesk](https://www.selecthub.com/p/field-service-software/mhelpdesk/) [![Oracle Field Service Software Tool]()--- Oracle Field Service](https://www.selecthub.com/p/field-service-software/oracle-field-service/) [![Salesforce Field Service Software Tool]()--- Salesforce Field Service](https://www.selecthub.com/p/field-service-software/salesforce-field-service/) [![Service Fusion Software Tool]()--- Service Fusion](https://www.selecthub.com/p/field-service-software/service-fusion/) [![ServiceMax Software Tool]()--- ServiceMax](https://www.selecthub.com/p/field-service-software/servicemax/) [![ServicePower Software Tool]()--- ServicePower](https://www.selecthub.com/p/field-service-software/servicepower/) [![ServiceTitan Software Tool]()--- ServiceTitan](https://www.selecthub.com/p/field-service-software/servicetitan/) [![simPRO Software Tool]()--- simPRO](https://www.selecthub.com/p/field-service-software/simpro/) [![Workiz Software Tool]()--- Workiz](https://www.selecthub.com/p/field-service-software/workiz/)

### Related Categories

These products can also be found with other leading products in these categories:

we're gathering data

Show more

[Dispatch Software](https://www.selecthub.com/c/dispatch-software/)

Show more

[Dispatch Software](https://www.selecthub.com/c/dispatch-software/)

Show more

[Dispatch Software](https://www.selecthub.com/c/dispatch-software/)

Show more

we're gathering data

Show more

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We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies.

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

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**Supported:**  
 Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development.

**Not Supported:**  
 Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor at an additional cost. At most, requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost.

Close

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