[Home](https://www.selecthub.com/) \> [Field Service Management](https://www.selecthub.com/category/field-service-management/) \> [Field Service Management Software](https://www.selecthub.com/c/field-service-software/) \> [FieldAware](https://www.selecthub.com/p/field-service-software/fieldaware/) \> FieldAware vs SAWIN 

# FieldAware vs SAWIN 

Last Updated: June 22nd, 2026 

Our analysts compared [FieldAware](https://www.selecthub.com/p/field-service-software/fieldaware/) vs [SAWIN](https://www.selecthub.com/p/field-service-software/sawin/) based on data from our 400+ point analysis of [Field Service Management Software](https://www.selecthub.com/c/field-service-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=Field Service Management Software&cta=field-service-software). 

[Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Screenshots](#product-screenshots) 

Remove Add to Compare 

[![FieldAware Software Tool](https://cdn.selecthub.com/products/4e8412ad48562e3c9934f45c3e144d48-06fbefb26b31782248b7b2b25516b056/resources/normal/logo.png?1693316442)](https://www.selecthub.com/p/field-service-software/fieldaware/)

Remove Add to Compare 

[![SAWIN Software Tool](https://cdn.selecthub.com/products/e78e39ea372dddd546988c1f8e7bd0cb-eacf331f0ffc35d4b482f1d15a887d3b/resources/normal/logo.png?1693325950)](https://www.selecthub.com/p/field-service-software/sawin/)

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Field+Service+Management+Software&product%5Fname=FieldAware&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4e8412ad48562e3c9934f45c3e144d48-06fbefb26b31782248b7b2b25516b056%2Fresources%2Fnormal%2Flogo.png%3F1693316442) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Field+Service+Management+Software&product%5Fname=FieldAware&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4e8412ad48562e3c9934f45c3e144d48-06fbefb26b31782248b7b2b25516b056%2Fresources%2Fnormal%2Flogo.png%3F1693316442) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Field+Service+Management+Software&product%5Fname=FieldAware&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4e8412ad48562e3c9934f45c3e144d48-06fbefb26b31782248b7b2b25516b056%2Fresources%2Fnormal%2Flogo.png%3F1693316442&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Field+Service+Management+Software&product%5Fname=FieldAware&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4e8412ad48562e3c9934f45c3e144d48-06fbefb26b31782248b7b2b25516b056%2Fresources%2Fnormal%2Flogo.png%3F1693316442&price=2) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Field+Service+Management+Software&product%5Fname=SAWIN&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fe78e39ea372dddd546988c1f8e7bd0cb-eacf331f0ffc35d4b482f1d15a887d3b%2Fresources%2Fnormal%2Flogo.png%3F1693325950) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Field+Service+Management+Software&product%5Fname=SAWIN&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fe78e39ea372dddd546988c1f8e7bd0cb-eacf331f0ffc35d4b482f1d15a887d3b%2Fresources%2Fnormal%2Flogo.png%3F1693325950) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Field+Service+Management+Software&product%5Fname=SAWIN&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fe78e39ea372dddd546988c1f8e7bd0cb-eacf331f0ffc35d4b482f1d15a887d3b%2Fresources%2Fnormal%2Flogo.png%3F1693325950&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Field+Service+Management+Software&product%5Fname=SAWIN&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fe78e39ea372dddd546988c1f8e7bd0cb-eacf331f0ffc35d4b482f1d15a887d3b%2Fresources%2Fnormal%2Flogo.png%3F1693325950&price=2) 

### Products Insights 

Product Ranking 

## #31

among all   
Field Service Management Software

## #56

among all   
Field Service Management Software

[Find out who the leaders are](https://pmo.selecthub.com/request-custom-scorecard?post%5Ftype=auto%5Fvs%5Farticle&category%5Fslug=field-service-software&product%5Fslug=fieldaware&category=Field+Service+Management+Software) 

Price Starts From 

Custom Quote 

i 

Free Trial is unavailable → 

Custom Quote 

i 

[Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=SAWIN&category=Field Service Management Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/e78e39ea372dddd546988c1f8e7bd0cb-eacf331f0ffc35d4b482f1d15a887d3b/resources/normal/logo.png?1693325950) 

Pros 

What we like about FieldAware and SAWIN: 

**Simple Interface:** User reviews praise FieldAware for its user-friendly design, which is straightforward for both office personnel and field technicians to use.

**Effective Scheduling:** The software provides tools for scheduling and dispatching technicians, optimizing routes, and providing real-time job tracking.

**Web-Based Access:** FieldAware is web-based, eliminating the need for additional software installations and providing access from any location with internet access.

**Robust Functionality:** User reviews highlight SAWIN for its comprehensive features, covering aspects like scheduling, dispatching, CRM, and more. The software's recent upgrade to a full SQL database has further strengthened its capabilities.

**User-Friendly Interface:** Users praise SAWIN's intuitive design, making it easy to navigate and utilize its features effectively.

**Excellent Customer Service:** User reviews consistently commend SAWIN's customer support, emphasizing their responsiveness and willingness to help.

**Improved Time Management:** Users find that SAWIN streamlines daily operations, leading to better time management and increased efficiency.

Cons 

What we dislike about FieldAware and SAWIN: 

**Limited Features and Customization:** User reviews mention that FieldAware lacks some desired features and customization options, which might make it unsuitable for businesses with unique requirements. 

**Syncing Issues:** Some users have reported problems with data synchronization, especially with QuickBooks, which could lead to inaccurate financial reporting and reconciliation issues.

**Reporting Limitations:** Users have pointed out that FieldAware's reporting features are not as comprehensive as they would prefer, making in-depth business analysis challenging.

**Technical Issues:** User reviews indicate occasional unresolved technical issues that require expert intervention.

**Limited Features:** The software may not encompass all business requirements, particularly for specialized industries.

**Training Gaps:** Users have expressed a need for more comprehensive training and support resources to maximize software utilization.

### Our Review 

 Is FieldAware field service management software really aware of what users need to thrive in the field? User reviews from the past year present a mixed bag of opinions on FieldAware's efficacy. A recurring theme among positive reviews is the platform's user-friendly interface, which is praised for its intuitive design and ease of navigation, particularly for field technicians who find it easy to use for scheduling, dispatching, and time tracking. This ease of use translates to faster invoicing and more detailed job records, ultimately improving back-office efficiency. However, some users have expressed concerns about FieldAware's limitations. A significant drawback is the lack of robust reporting features, making it challenging for businesses to extract meaningful insights from their data. This limitation hinders their ability to analyze trends, identify areas for improvement, and make data-driven decisions. Additionally, occasional customer support issues, including delayed responses and difficulty reaching support staff, have been reported, potentially impacting timely problem resolution. Users have also noted the absence of advanced features found in competitors like ServiceTitan, such as automated customer communication tools, which are essential for modern businesses to keep customers informed and satisfied. For example, the lack of automatic text message notifications for customers when a technician is en route can lead to a poor customer experience. In conclusion, FieldAware appears to be a suitable option for small to mid-sized businesses with mobile workforces that prioritize a user-friendly platform for managing core field service operations. Its strengths lie in its intuitive interface, efficient scheduling and dispatching capabilities, and seamless integration with other business software like QuickBooks. However, companies seeking advanced reporting features, robust automation capabilities, and reliable customer support might find FieldAware lacking and should consider exploring alternative solutions that better meet their requirements. 

Show more 

 Is SAWIN the perfect software solution to saw into the competition? User reviews from the last year suggest a mixed bag. While SAWIN is generally lauded for its comprehensive features and ability to streamline operations, particularly for HVAC businesses, some users have voiced concerns about its cost and occasional technical hiccups. For instance, one user praised SAWIN's mobile interface and web invoicing, highlighting their effectiveness in managing installation and service activities. However, they also mentioned that certain functionalities took time to become reliable, indicating a need for more robust quality assurance. SAWIN differentiates itself through its industry-specific functionality, particularly for the HVAC sector. Its features like imaging, web invoicing, and a smartphone/tablet mobile interface cater specifically to the needs of HVAC businesses, making it a strong contender in this niche. However, its strength in a specific industry seems to be its Achilles' heel in others. Users outside these core industries have reported that SAWIN's functionality might not be as robust and its customizability can be overly complex for smaller businesses. Overall, SAWIN seems best suited for small to medium-sized HVAC businesses looking for a comprehensive solution to manage their operations. Its industry-specific features, coupled with its comprehensive suite of tools, make it a valuable asset for HVAC companies. However, businesses outside this niche, especially smaller ones, might find its cost and complexity to be deterrents. They might be better served exploring alternative solutions that align more closely with their needs and budget. 

Show more 

### User Sentiment Summary 

FieldAware has a user sentiment rating of 75 based on 107 reviews. SAWIN has a user sentiment rating of 87 based on 25 reviews. 

![Good User Sentiment](https://www.selecthub.com/display/images/scores/good.svg) 107 reviews 

![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 25 reviews 

Synopsis 

Evaluating all review platforms, our market analysts have compiled the following user sentiment data. 

75% 

of users recommend this product

FieldAware has a 'good' User Satisfaction Rating of 75% when considering 107 user reviews from 3 recognized software review sites. 

87% 

of users recommend this product

SAWIN has a 'great' User Satisfaction Rating of 87% when considering 25 user reviews from 3 recognized software review sites. 

User Review Scores 

**G2.com, Inc** 

**4.3** (32) 

**3.8** (3) 

**Software Advice, Inc** 

**3.4** (65) 

**4.4** (11) 

**Capterra Inc** 

n/a 

**4.4** (11) 

**Gartner, Inc** 

**4.0** (10) 

n/a 

### Product Assistance 

Training Resources 

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

Support 

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

### Product Basics 

Company Size 

i 

Small

Medium

Large

Small

Medium

Large

Platforms Supported 

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Deployment Supported 

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Comparison of Top Alternatives 

[FieldAware Alternatives ](https://www.selecthub.com/field-service-software/fieldaware/alternatives/) 

[SAWIN Alternatives ](https://www.selecthub.com/field-service-software/sawin/alternatives/) 

### Screenshots 

![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() 

![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() 

### Key Features 

* **Scheduling and Dispatch:** Automate job scheduling and dispatch based on service regions, technician skills, location and route efficiency. View real-time location and availability of field workers to assign jobs and dispatch resources efficiently.
* **Route Optimization:** Cut down transit time, and optimize route planning with the most cost-, time and fuel-efficient route for each field technician and corresponding work orders.
* **Work Order Management:** Create work orders with customer location, contact information and service requests, associated tasks and checklists, required assets and equipment, service history, photos and manuals.
* **Asset Management:** Maintain a detailed record of assets to schedule maintenance, recognize upsell opportunities, and document issues and repairs.
* **Barcode Scanner:** Enable field staff to scan barcodes to pull up item or asset details, including make, model and serial number while adding notes, photos and attachments to assets and tasks.

read more... 

* **Comprehensive Scheduling:** Offers a dynamic calendar view that allows dispatchers to allocate jobs efficiently, reducing downtime and optimizing technician routes.
* **Real-Time Updates:** Provides instant notifications and updates to field technicians, ensuring they have the latest job details and customer information.
* **Inventory Management:** Tracks parts and supplies in real-time, helping businesses maintain optimal stock levels and reduce excess inventory costs.
* **Mobile Access:** Empowers field technicians with a mobile app that provides access to job details, customer history, and the ability to update job status on the go.
* **Customer Portal:** Offers a self-service portal where customers can schedule appointments, view service history, and make payments, enhancing customer satisfaction.

read more... 

### Top Alternatives in Field Service Management Software 

[  Dynamics 365 Field Service ](https://www.selecthub.com/p/field-service-software/dynamics-365-field-service/) [  FieldEdge ](https://www.selecthub.com/p/field-service-software/fieldedge/) [  Housecall Pro ](https://www.selecthub.com/p/field-service-software/housecall-pro/) [  IFS Field Service Management ](https://www.selecthub.com/p/field-service-software/ifs-field-service-management/) [  Jobber ](https://www.selecthub.com/p/field-service-software/jobber/) [  Kickserv ](https://www.selecthub.com/p/field-service-software/kickserv/) [  mHelpDesk ](https://www.selecthub.com/p/field-service-software/mhelpdesk/) [  Oracle Field Service ](https://www.selecthub.com/p/field-service-software/oracle-field-service/) [  Salesforce Field Service ](https://www.selecthub.com/p/field-service-software/salesforce-field-service/) [  Service Fusion ](https://www.selecthub.com/p/field-service-software/service-fusion/) [  ServiceMax ](https://www.selecthub.com/p/field-service-software/servicemax/) [  ServicePower ](https://www.selecthub.com/p/field-service-software/servicepower/) [  ServiceTitan ](https://www.selecthub.com/p/field-service-software/servicetitan/) [  simPRO ](https://www.selecthub.com/p/field-service-software/simpro/) [  Workiz ](https://www.selecthub.com/p/field-service-software/workiz/) 

### Head-to-Head Comparison 

![FieldAware Software Tool]() 

![Dynamics 365 Field Service Software Tool]() 

[FieldAware VS Dynamics 365 Field Service](https://www.selecthub.com/field-service-software/fieldaware-vs-dynamics-365-field-service/) 

![FieldAware Software Tool]() 

![Housecall Pro Software Tool]() 

[FieldAware VS Housecall Pro](https://www.selecthub.com/field-service-software/housecall-pro-vs-fieldaware/) 

![FieldAware Software Tool]() 

![IFS Field Service Management Software Tool]() 

[FieldAware VS IFS Field Service Management](https://www.selecthub.com/field-service-software/fieldaware-vs-ifs-field-service-management/) 

![FieldAware Software Tool]() 

![Jobber Software Tool]() 

[FieldAware VS Jobber](https://www.selecthub.com/field-service-software/jobber-vs-fieldaware/) 

![FieldAware Software Tool]() 

![mHelpDesk Software Tool]() 

[FieldAware VS mHelpDesk](https://www.selecthub.com/field-service-software/mhelpdesk-vs-fieldaware/) 

![FieldAware Software Tool]() 

![Oracle Field Service Software Tool]() 

[FieldAware VS Oracle Field Service](https://www.selecthub.com/field-service-software/fieldaware-vs-oracle-field-service/) 

![FieldAware Software Tool]() 

![Salesforce Field Service Software Tool]() 

[FieldAware VS Salesforce Field Service](https://www.selecthub.com/field-service-software/fieldaware-vs-salesforce-field-service/) 

![FieldAware Software Tool]() 

![Service Fusion Software Tool]() 

[FieldAware VS Service Fusion](https://www.selecthub.com/field-service-software/service-fusion-vs-fieldaware/) 

![FieldAware Software Tool]() 

![ServiceMax Software Tool]() 

[FieldAware VS ServiceMax](https://www.selecthub.com/field-service-software/servicemax-vs-fieldaware/) 

![FieldAware Software Tool]() 

![ServicePower Software Tool]() 

[FieldAware VS ServicePower](https://www.selecthub.com/field-service-software/fieldaware-vs-servicepower/) 

![FieldAware Software Tool]() 

![ServiceTitan Software Tool]() 

[FieldAware VS ServiceTitan](https://www.selecthub.com/field-service-software/servicetitan-vs-fieldaware/) 

![FieldAware Software Tool]() 

![Workiz Software Tool]() 

[FieldAware VS Workiz](https://www.selecthub.com/field-service-software/workiz-vs-fieldaware/) 

**About SelectHub (and our data)** 

We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies.

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

![SelectHub Products Reporting and Analytics]() 

[Build Your Requirements](https://pmo.selecthub.com/fss-requirements-onsite/)

![SelectHub Products Cost and Pricing Guide]() 

[Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=Field%20Service%20Management%20Software)

**Tier 1:**  
Fully/moderately supported out-of-the-box allowing for quick and easy deployment.  
Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. 

**Tier 2:**  
Supported with workarounds or add-ons that may require additional costs.  
Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. 

**Tier 3:**  
Requires partner integrations or custom development that is often at an additional cost.  
Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 

[Close](#)

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