[Home](https://www.selecthub.com/) \> [Field Service Management](https://www.selecthub.com/category/field-service-management/) \> [Field Service Management Software](https://www.selecthub.com/c/field-service-software/) \> [Fergus](https://www.selecthub.com/p/field-service-software/fergus/) \> Fergus vs WorkWave Service # Fergus vs WorkWave Service Last Updated: June 22nd, 2026 Our analysts compared [Fergus](https://www.selecthub.com/p/field-service-software/fergus/) vs [WorkWave Service](https://www.selecthub.com/p/field-service-software/workwave-service/) based on data from our 400+ point analysis of [Field Service Management Software](https://www.selecthub.com/c/field-service-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=Field Service Management Software&cta=field-service-software). [Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Screenshots](#product-screenshots) Remove Add to Compare [![Fergus Software Tool](https://cdn.selecthub.com/products/d87aa42cd08ba8612664a73dbdb64221-ef571a9d1846f96b6e9d833993b9c4fa/resources/normal/logo.png?1693318846)](https://www.selecthub.com/p/field-service-software/fergus/) [ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) Remove Add to Compare [![WorkWave Service Software Tool](https://cdn.selecthub.com/products/6b493230205f780e1bc26945df7481e5-f611465fdabbbd09c8305fef2d9d40bf/resources/normal/logo.png?1739440065)](https://www.selecthub.com/p/field-service-software/workwave-service/) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Field+Service+Management+Software&product%5Fname=Fergus&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fd87aa42cd08ba8612664a73dbdb64221-ef571a9d1846f96b6e9d833993b9c4fa%2Fresources%2Fnormal%2Flogo.png%3F1693318846) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Field+Service+Management+Software&product%5Fname=Fergus&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fd87aa42cd08ba8612664a73dbdb64221-ef571a9d1846f96b6e9d833993b9c4fa%2Fresources%2Fnormal%2Flogo.png%3F1693318846) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Field+Service+Management+Software&product%5Fname=Fergus&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fd87aa42cd08ba8612664a73dbdb64221-ef571a9d1846f96b6e9d833993b9c4fa%2Fresources%2Fnormal%2Flogo.png%3F1693318846&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Field+Service+Management+Software&product%5Fname=Fergus&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fd87aa42cd08ba8612664a73dbdb64221-ef571a9d1846f96b6e9d833993b9c4fa%2Fresources%2Fnormal%2Flogo.png%3F1693318846&price=2) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Field+Service+Management+Software&product%5Fname=WorkWave%2BService&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6b493230205f780e1bc26945df7481e5-f611465fdabbbd09c8305fef2d9d40bf%2Fresources%2Fnormal%2Flogo.png%3F1739440065) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Field+Service+Management+Software&product%5Fname=WorkWave%2BService&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6b493230205f780e1bc26945df7481e5-f611465fdabbbd09c8305fef2d9d40bf%2Fresources%2Fnormal%2Flogo.png%3F1739440065) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Field+Service+Management+Software&product%5Fname=WorkWave%2BService&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6b493230205f780e1bc26945df7481e5-f611465fdabbbd09c8305fef2d9d40bf%2Fresources%2Fnormal%2Flogo.png%3F1739440065&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Field+Service+Management+Software&product%5Fname=WorkWave%2BService&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6b493230205f780e1bc26945df7481e5-f611465fdabbbd09c8305fef2d9d40bf%2Fresources%2Fnormal%2Flogo.png%3F1739440065&price=2) ### Products Insights Product Ranking ## #22 among all Field Service Management Software ## #92 among all Field Service Management Software [Find out who the leaders are](https://pmo.selecthub.com/request-custom-scorecard?post%5Ftype=auto%5Fvs%5Farticle&category%5Fslug=field-service-software&product%5Fslug=fergus&category=Field+Service+Management+Software) Price Starts From $48/User, Monthly [Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=Fergus&category=Field Service Management Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/d87aa42cd08ba8612664a73dbdb64221-ef571a9d1846f96b6e9d833993b9c4fa/resources/normal/logo.png?1693318846) Custom Quote i [Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=WorkWave Service&category=Field Service Management Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/6b493230205f780e1bc26945df7481e5-f611465fdabbbd09c8305fef2d9d40bf/resources/normal/logo.png?1739440065) Pros What we like about Fergus and WorkWave Service: **Job Management:** Fergus provides comprehensive tools for scheduling and managing jobs, tracking job progress, and accessing job details in real-time, which streamlines operations and enhances overall efficiency. **Mobile App:** The software offers a user-friendly mobile app that enables field technicians to access job information, update job status, and communicate with the office seamlessly while working remotely. **Invoicing and Payments:** Fergus simplifies the invoicing process by allowing users to generate invoices, track payments, and integrate with accounting software, improving cash flow and reducing administrative burden. **User-Friendly Interface:** User reviews consistently highlight the software's intuitive and easy-to-use interface, making it accessible for businesses of all sizes and technical expertise. **Robust Scheduling and Dispatching:** User reviews highlight WorkWave Service's powerful scheduling and dispatching features, enabling businesses to efficiently manage appointments, optimize routes, and track field technicians in real-time. **Streamlined Billing and Payments:** The software provides tools for automated invoicing, payment processing, and accounts receivable management, simplifying financial operations and improving cash flow for businesses. **Mobile Accessibility and Field Collaboration:** WorkWave Service's mobile application allows field technicians to access schedules, customer information, and job details on-the-go, fostering seamless communication and collaboration between the field and the office. Cons What we dislike about Fergus and WorkWave Service: **Limited Customization:** User reviews mention a lack of extensive customization options within Fergus, which could be a drawback for businesses with very specific workflow needs. **Product Pricing Visibility:** Some users have pointed out that easily viewing the historical prices of previously sold products is not straightforward within the platform. **Advanced Features:** Fergus is described as a strong entry-level platform, but it may lack some of the robust features needed by larger or more complex businesses, such as intricate project management functionalities. **Complexity:** User reviews describe WorkWave Service as a robust platform that can be difficult to learn and navigate. **Customer Support:** User reviews cite poor customer support as a significant drawback. ### Our Review Is Fergus Software poised to conquer the field service management market, or will it be relegated to pasture? User reviews from the last year suggest that Fergus is a powerful tool for small to medium-sized businesses in the trades and field service industries. Users consistently praise its user-friendly interface, making it easy for both office staff and field technicians to adopt and utilize effectively. This ease of use is crucial in a fast-paced industry where time is money and complicated software can lead to costly delays. However, some users have pointed out that while Fergus excels in core functionalities like scheduling, invoicing, and GPS tracking, it could benefit from enhancements in areas like customer management and reporting. For instance, one user noted the difficulty in easily viewing the historical prices of products sold, highlighting a potential area for improvement. Despite these areas for growth, Fergus is lauded for its customer support and regular updates, indicating a company committed to addressing user needs and continuously improving its product. This commitment to user satisfaction, coupled with its intuitive design and robust core features, makes Fergus a compelling choice for businesses looking to streamline operations, improve efficiency, and ultimately boost their bottom line. It's like having an extra set of hands, ensuring that jobs are completed on time, invoices are sent promptly, and nothing falls through the cracks. Show more Is WorkWave Service truly making waves in the field service management software arena, or is it just creating ripples? User reviews from the past year present a mixed bag, highlighting both its strengths and shortcomings. On the positive side, users rave about WorkWave Service's robust scheduling and invoicing features, praising its ability to streamline operations and boost efficiency. The software's user-friendly interface and seamless integration with other systems, particularly for credit card processing, have also garnered positive feedback. For instance, one user lauded the software's intuitive design, stating that their technicians could easily access schedules via the mobile app, leading to better daily planning and increased productivity.However, the waters get a bit murky when it comes to WorkWave Service's complexity and customer support. Several users have reported a steep learning curve, finding the software difficult to master initially. Additionally, there are concerns regarding the responsiveness and professionalism of the customer support team, with some users expressing dissatisfaction with their experiences. This disparity in user experiences is reflected in the wide range of ratings across different platforms. Despite these drawbacks, WorkWave Service's ability to centralize field operations through a comprehensive dashboard, coupled with its real-time tracking and communication features, makes it a viable option for businesses seeking to optimize their field service management. Overall, WorkWave Service appears to be most suitable for small to mid-sized businesses that need a powerful yet affordable solution to manage their field operations. However, companies with limited technical expertise or those requiring extensive customization might find the software's complexity and customer support limitations to be significant hurdles. Show more ### User Sentiment Summary Fergus has a user sentiment rating of 92 based on 161 reviews. WorkWave Service has a user sentiment rating of 70 based on 91 reviews. ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 161 reviews ![Good User Sentiment](https://www.selecthub.com/display/images/scores/good.svg) 91 reviews Synopsis Evaluating all review platforms, our market analysts have compiled the following user sentiment data. 92% of users recommend this product Fergus has a 'excellent' User Satisfaction Rating of 92% when considering 161 user reviews from 2 recognized software review sites. 70% of users recommend this product WorkWave Service has a 'good' User Satisfaction Rating of 70% when considering 91 user reviews from 4 recognized software review sites. User Review Scores **G2.com, Inc** **4.8** (5) **3.3** (5) **Software Advice, Inc** **4.6** (156) **3.16** (49) **Capterra Inc** n/a **4.2** (26) **Gartner, Inc** n/a **3.5** (11) ### Awards SelectHub awards earned by these products based on a comprehensive analysis by our research analysts. Fergus stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. ![User Favorite Award]() No awards. ### Product Assistance Training Resources Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support ### Product Basics Company Size i Small Medium Large Small Medium Large Platforms Supported Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Deployment Supported Cloud On-Premise Mobile Cloud On-Premise Mobile Comparison of Top Alternatives [Fergus Alternatives ](https://www.selecthub.com/field-service-software/fergus/alternatives/) [WorkWave Service Alternatives ](https://www.selecthub.com/field-service-software/workwave-service/alternatives/) ### Screenshots ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() ### Key Features * **Activity Dashboard:** Get a visual overview of key business operations with a drag-and-drop widget-based customizable dashboard. Access a live activity feed to view updates from all the work orders — requested, in-progress, upcoming and due. * **Scheduling and Dispatch:** Book jobs, tasks, events and on-site assessments using a drag-and-drop scheduler. View real-time location and availability of field staff to assign jobs and dispatch resources efficiently. * **Routing and GPS Tracking:** Manage automated mapping and optimize routing in real time with a smart geolocation tracking system. Track real-time location and movement of field staff. See work order locations on a map along with the day’s schedule. * **Calendar:** Manage all staff and work orders centrally with a color-coded calendar to track schedules and timesheets for all field staff members, teams and job statuses. Sync events directly to Google Calendar or iCal and send automated reminders and notifications to stay on time. Notify field staff of schedule changes with push notifications. * **Time Tracking:** Manage employee timesheets for each project and record labor costs for seamless payroll processing. Field staff can clock in and out of work and independent work orders and tasks directly from the mobile app. read more... * **Scheduling Optimization:** Automatically assigns jobs to the most suitable field workers based on location, skill set, and availability, reducing travel time and increasing efficiency. * **Real-Time Tracking:** Provides live GPS tracking of field technicians, allowing managers to monitor progress and make informed decisions on-the-fly. * **Mobile Access:** Empowers field workers with a mobile app that offers job details, customer information, and the ability to update job status directly from their devices. * **Customer Management:** Centralizes customer data, including contact information, service history, and preferences, to enhance customer interactions and service delivery. * **Invoicing and Payments:** Streamlines the billing process with integrated invoicing tools and supports various payment methods for faster transactions. read more... ### Top Alternatives in Field Service Management Software [ Dynamics 365 Field Service ](https://www.selecthub.com/p/field-service-software/dynamics-365-field-service/) [ FieldEdge ](https://www.selecthub.com/p/field-service-software/fieldedge/) [ Housecall Pro ](https://www.selecthub.com/p/field-service-software/housecall-pro/) [ IFS Field Service Management ](https://www.selecthub.com/p/field-service-software/ifs-field-service-management/) [ Jobber ](https://www.selecthub.com/p/field-service-software/jobber/) [ Kickserv ](https://www.selecthub.com/p/field-service-software/kickserv/) [ mHelpDesk ](https://www.selecthub.com/p/field-service-software/mhelpdesk/) [ Oracle Field Service ](https://www.selecthub.com/p/field-service-software/oracle-field-service/) [ Salesforce Field Service ](https://www.selecthub.com/p/field-service-software/salesforce-field-service/) [ Service Fusion ](https://www.selecthub.com/p/field-service-software/service-fusion/) [ ServiceMax ](https://www.selecthub.com/p/field-service-software/servicemax/) [ ServicePower ](https://www.selecthub.com/p/field-service-software/servicepower/) [ ServiceTitan ](https://www.selecthub.com/p/field-service-software/servicetitan/) [ simPRO ](https://www.selecthub.com/p/field-service-software/simpro/) [ Workiz ](https://www.selecthub.com/p/field-service-software/workiz/) ### Head-to-Head Comparison ![Fergus Software Tool]() ![Dynamics 365 Field Service Software Tool]() [Fergus VS Dynamics 365 Field Service](https://www.selecthub.com/field-service-software/fergus-vs-dynamics-365-field-service/) ![Fergus Software Tool]() ![Housecall Pro Software Tool]() [Fergus VS Housecall Pro](https://www.selecthub.com/field-service-software/housecall-pro-vs-fergus/) ![Fergus Software Tool]() ![IFS Field Service Management Software Tool]() [Fergus VS IFS Field Service Management](https://www.selecthub.com/field-service-software/fergus-vs-ifs-field-service-management/) ![Fergus Software Tool]() ![Jobber Software Tool]() [Fergus VS Jobber](https://www.selecthub.com/field-service-software/jobber-vs-fergus/) ![Fergus Software Tool]() ![mHelpDesk Software Tool]() [Fergus VS mHelpDesk](https://www.selecthub.com/field-service-software/mhelpdesk-vs-fergus/) ![Fergus Software Tool]() ![Oracle Field Service Software Tool]() [Fergus VS Oracle Field Service](https://www.selecthub.com/field-service-software/fergus-vs-oracle-field-service/) ![Fergus Software Tool]() ![Salesforce Field Service Software Tool]() [Fergus VS Salesforce Field Service](https://www.selecthub.com/field-service-software/fergus-vs-salesforce-field-service/) ![Fergus Software Tool]() ![Service Fusion Software Tool]() [Fergus VS Service Fusion](https://www.selecthub.com/field-service-software/service-fusion-vs-fergus/) ![Fergus Software Tool]() ![ServiceMax Software Tool]() [Fergus VS ServiceMax](https://www.selecthub.com/field-service-software/fergus-vs-servicemax/) ![Fergus Software Tool]() ![ServicePower Software Tool]() [Fergus VS ServicePower](https://www.selecthub.com/field-service-software/fergus-vs-servicepower/) ![Fergus Software Tool]() ![ServiceTitan Software Tool]() [Fergus VS ServiceTitan](https://www.selecthub.com/field-service-software/servicetitan-vs-fergus/) ![Fergus Software Tool]() ![Workiz Software Tool]() [Fergus VS Workiz](https://www.selecthub.com/field-service-software/fergus-vs-workiz/) **About SelectHub (and our data)** We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies. WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more... ![SelectHub Products Reporting and Analytics]() [Build Your Requirements](https://pmo.selecthub.com/fss-requirements-onsite/) ![SelectHub Products Cost and Pricing Guide]() [Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=Field%20Service%20Management%20Software) **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. **Tier 2:** Supported with workarounds or add-ons that may require additional costs. Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. [Close](#) ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.selecthub.com/" }, { "@type": "ListItem", "position": 2, "name": "Field Service Management", "item": "https://www.selecthub.com/category/field-service-management/" }, { "@type": "ListItem", "position": 3, "name": "Field Service Management Software", "item": "https://www.selecthub.com/c/field-service-software/" }, { "@type": "ListItem", "position": 4, "name": "Fergus", "item": "https://www.selecthub.com/p/field-service-software/fergus/" }, { "@type": "ListItem", "position": 5, "name": "Fergus Vs WorkWave Service" } ] } ```