ServiceTrade Commercial is a mobile field service management solution for commercial service contractors who work with small to medium-sized businesses in industries including fire protection, HVACR, commercial food equipment, pressure washing, kitchen exhaust cleaning and medical equipment.
ServiceTrade works to include more customer involvement by providing real-time status, photos and job history. Technicians can take and add pictures when documenting job information rather than trying to provide a description which could be confusing to some. This provides more accuracy when communicating with the home office.
For example, let’s say an electrician is working on a telephone line and runs into a problem they haven’t faced yet. Trying to describe what is wrong with a certain wire will be hard to do on paper. By documenting photos with a mobile device, a technician can save the time of writing out a description while improving communication by making sure everybody has access to see. Sometimes a picture can easily show the problem, whereas a written description could be interpreted differently depending on the reader.
ServiceTrade can automate quotes and other customer documents
Along with the ease of use and access to job information, the software’s automation eliminates paperwork and double data entry, leading to increased productivity and efficiency in your business.
One important thing to keep in mind with ServiceTrade is that, like Jobber, the software can’t handle inventory control. Additional features of ServiceTrade Commercial include service link, service portal, service review, business analytics, quotes, dispatch, scheduling, SaaS, integrations and accounting.
ServiceTrade lists four price points on their website, including a free, Self Starter version with features limited to documentation and sending quotes. All paid versions allow for an unlimited number of monthly jobs. However, the Self Starter limits that number to 20.