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ERP Software Buyer's Guide

Last updated on February 25th, 2020

The Best ERP Software is About Streamlining and Centralizing Business Functions

Enterprise resource planning (ERP) software is a tool that centralizes data and integrates business processes from different aspects of a company. This software can contain features such as financial management, customer relationship management (CRM) and business intelligence (BI) tools. By putting all of these different processes into one software, data can be accessed across a business and used to develop smarter insights. Automation of operations is also commonly available among various departments due to this centralization.

When used effectively enterprise resource planning tools can increase productivity and boost revenue. However, to make sure your software implementation is successful, it’s essential that you create a list of ERP software implementation goals, consider the unique needs of your business and ask yourself a few questions regarding what you need from an enterprise resource planning vendor.

Executive Summary

  • Enterprise resource planning software provides improved insight into finances, increased efficiency, streamlined supplier management and effective customer relationship management.
  • When implementing, keep in mind your budget, timeline, primary users, ROI and what resources you’ll need post-implementation.
  • The effectiveness of ERP solutions depends on its user experience, workflow design, reporting tools, ability to freely share information and its implementation options.
  • Vendors should supply expertise in your industry, be committed to their software, have platform stability and be experts in integration.
  • There are specific questions to ask your vendor during demos and when you consider pricing. Make sure to prepare an exhaustive list of items so there is no room for doubt before your company signs on with a vendor.

Benefits

Enterprise resource planning software provides a centralized platform through which an end-user can access a suite of applications and data from various company processes. These applications are used to manage all aspects of business and are ideally fully integrated. The integration that an ERP provides allows applications to share vast amounts of stored information across the program. These aspects of ERP provide numerous benefits that other similar software cannot provide.


ERP provides financial visibility, improved efficiency and intuitive customer and supplier relationship management.

Here are four of the key benefits of implementing an ERP:

Gain a Company-Wide View of Accounting and Financial Performance

ERP solutions are purpose-built to give you a company-wide view of accounting and financial data. Unifying accounts payable and accounts receivable into a single tool connected to other aspects of an organization delivers more insights than were ever available using accounting software alone. ERP products make it possible to track standard production costs and cost variances, along with making it possible to see how supply chain and services costs can be better managed. Getting a 360-degree view of accounting and financial performance is achievable with enterprise resource planning software, making your business easier to run and more efficient.

Access Higher Levels of Efficiency With Integrated Business Processes

The top ERP solutions excel at integrating diverse workflows and business processes to deliver greater efficiency and control over company-wide strategies and programs. The ability to track production performance and its impact on profitability is possible with a scalable ERP solution. By reducing the time spent on manual reporting, the selling and production processes can shrink from weeks to hours.

Improve Marketing and Sales Strategies With a 360-Degree View of the Customer

By integrating marketing, sales, production and finance workflows, ERP software deliver a view of the customer lifecycle from leads to shipments. Sales volume can increase with the addition of detailed customer information, such as what a customer has previously purchased, what they’ll likely busy in the future and their pricing history. By maintaining and using these customer metrics, you can produce more targeted ads based on collected data, which could lead to an increase in revenue. Enterprise resource planning software that can scale to support customer information also reduce order errors and track customer lifetime value with greater precision.

Boost Supplier Quality and Delivery Performance

Knowing who the best and worst suppliers are from a quality, pricing and schedule accuracy standpoint is indispensable in running a successful business. Enterprise resource planning software is designed to track transactions with suppliers and provide insights into which are the best fit. Additionally, these tools make it possible to reduce supplier risk by having greater insight into vendor quality and delivery performance levels.

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Implementation Goals

As we’ll discuss throughout this guide, ERP implementation is a lengthy and complicated process. Around every corner is the potential for hidden costs and opportunities for mistakes. However, if you keep a few goals in mind during implementation, you can avoid some common mishaps.

Goal 1

Maintain implementation budget and timeframe

In order to maintain your implementation budget and timeframe, you need to set benchmarks. By breaking your implementation up into smaller projects, it’s much easier to keep track of your progress. According to a 2019 study from Panorama Consulting Solutions, 45% of ERP implementations go over budget. Many implementations also take a longer time to deploy than expected, which is why a clear set of expectations pertaining to budget and timeline is so essential to success.

Goal 2

Make sure primary users are happy

While conducting vendor research, it is essential that you keep the company’s best interests in mind while also accounting for the needs of daily users. The reality is that your employees will be the ones who dictate how much value your company gets out of an ERP platform. Knowing the everyday aches and pains that your employees encounter will ensure that you purchase an effective tool that is useful to your team.

Goal 3

Create an ROI objective

Developing a concrete revenue or productivity goal can help you determine whether or not your implementation was successful. By creating this benchmark and tracking your company’s progress, you can more accurately measure and eventually increase your ROI.

Goal 4

Set yourself up for post-implementation success

Think about how you want your company to look after you integrate your new ERP solution into your regular activities. By creating this benchmark prior to implementation and selection, you can increase your odds of finding software that will meet these goals. Be transparent with different vendors about what processes you wish to automate and how you would like workflows to change. This will help ensure that you choose a vendor that aligns with your business needs.

As shown above, there are some goals that you should keep in mind before purchasing and deploying ERP products. The best way to accomplish these goals is to determine your business requirements. Creating a list of exactly what your business needs is necessary to decide where you will invest your IT budget.

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Basic Features & Functionality

Every business has a unique set of needs, so the first step in a software selection project is to create a checklist of what your company needs most from an enterprise resource planning solution. There are hundreds of criteria to choose from with availability that varies from vendor to vendor. However, the framework of ERP can be broken up into a few main categories:

Financial and Operations Reporting

An ERP supports financial and operational tools such as AP/AR, asset management, risk management, tax management, dashboards and fundamental lists pages. Advanced financial reporting software also supports aging analysis, cash flow analysis and budgetary reporting. Advanced vendors offer flexibility in defining custom metrics and KPIs for use on dashboards. They also support reporting for customer, product and supplier profitability.

Supply Chain Management

Supply chain management encompasses tasks from product development to distribution. Therefore, this feature contains a large suite of tools such as distribution management, event management and purchase order (PO) processing that are intended to increase productivity. Distribution management features can assist in picking, cycle counting and production schedule management.

Event management can be defined in multiple ways — either as the actual logistics behind planning an event or as an alert system influenced by automation. For example, SYSPRO automatically sends notifications and emails when specific criteria are met. This could be exemplified by certain users receiving an alert when inventory levels for a product reach a certain level.

Lastly, the basis of the purchase order processing tool is to track purchase orders from the time they are issued until the request is completed. This helps to ensure timely service and compliance with customer needs.

Customer Relationship Management (CRM)

CRM modules can assist in customer account management, sales order management and marketing resource management (MRM). These tools can help track customer purchases in an effort to develop catered advertisements. Some enterprise resource planning tools even allow you to rescind the ability for certain customers to complete purchases due to past financial issues or other factors.

Sales order management capabilities can allow you to create detailed reports based on information such as receipts and back orders. It supports the sales cycle from the time a lead is generated until the shipment of a product is completed. On the other hand, MRM allows you to allocate your marketing resources through the creation of marketing campaigns and promotions. MRM can use data to target potential customers for certain campaigns and may also track campaign data to measure effectiveness.

Human Capital Management (HCM)

HCM manages your employees from the time they are recruited through the time they retire. This software might include the ability for employees to request time off, tracking of the number of hours worked in a week and visualization of compensation that has been paid or is pending. The portal may also contain personalized contracts and documents so that employees can access important information at any time.

Data Visualization and Customizable Dashboards

The main tenant of ERP software is the centralization of data and business processes. Therefore, data visualization is extremely important in a basic ERP solution. An effective ERP product will allow you to customize reports and data analysis. Additionally, graphical visualizations should be generated based on basic or customized parameters so that insights can be quickly developed. After all, it’s much easier to look at a line graph indicating how revenue is changing every month than it is to look at the compiled numbers in an attempt to generate an analysis.

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Advanced Features & Functionality

In addition to the basic features enterprise resource planning software provides, there are a few additional elements that you might wish to consider when looking at different ERP solutions.

User Experience

The user experience design and usability of enterprise resource planning software is rapidly improving. Many vendors are transitioning from complex text-only interfaces with confusing commands to more intuitive, graphically driven screens. When evaluating an ERP for your company’s needs, you should look for something that provides a dynamic, user-friendly experience. Intuitive navigation, easy UI customization, system-wide search and drag-and-drop graphics to create dashboards differentiate the most innovative ERP providers today. Lists pages are becoming a standard user experience design element in many enterprise resource planning software as well.

Leading vendors are beginning to make reports, charts, Key Performance Indicators (KPIs), embedded analytics and business intelligence (BI) tools all part of their configurable user interface options. These analytics features are being added to the user interfaces of ERP platforms to provide users with the opportunity to drill down on data sets while also maintaining a contextual reference of original reports.

A Unified System

The main focus of enterprise resource planning software is often accounting and finances. However, many vendors also include CRM, human capital management, manufacturing and distribution management, supply chain management, distributed order management, and pricing. Some options house scalable modules or tools that were acquired from smaller companies.

It’s common to find that an ERP provider’s applications share a sub-segment of data, especially if the enterprise resource planning tools are part of the suite as a result of acquisitions. Testing each application in the suite with unified workflows, determining inter-application integration support and if there is a single data model are all essential steps to take before purchasing a suite of enterprise resource planning applications.

Implementation Options

Cloud-based solutions are rapidly increasing in prominence. A Gartner study predicts that the cloud services market will grow by 17.3% in 2019. Implementation of cloud ERP software is relatively straightforward and often includes educating users about how best to use the software. Integrating a cloud-based ERP with third-party legacy tools is where implementation options such as application programmer interfaces (APIs) become a priority.

Often, cloud-based vendors will rely on third-party services firms to provide integrated software and support. Several enterprise resource planning software is sold today that runs on standalone servers. Implementation options for these tools include Linux, Unix and Windows integration expertise to the operating system level. It can be helpful to evaluate an ERP provider’s knowledge of the operating system, server, database integration and support for legacy ERP integration. One specific legacy enterprise resource planning integration that you might want to look out for is SAP R/3 instances, which are prevalent in larger enterprises.

IoT Integration

Integration with the internet of things (IoT) is especially beneficial to manufacturing and distribution operations. How IoT works is that it connects devices through the internet via smart devices, RFID tags, barcodes, etc. Some examples of how it could be used is that if you have IoT-enabled machines in your manufacturing center, you could look at them in real-time to see how many machines are currently in production and how many are sitting dormant. You could then analyze this data to find what percentage of time your machines aren’t in the production stage.

Another way that IoT can help a business is through transportation. If your fleet is connected to the internet, you might be able to better predict shipment times and item arrival dates. This could then lead to an increase in customer satisfaction due to increased visibility in regards to the distribution process. For example, think about how frustrating it is when your bag is lost at the airport. However, some of that annoyance can be slightly alleviated by knowing which city your bag unwittingly ended up in.

Multi-Site Support

For large enterprises and companies with manufacturing and distribution facilities located in various locations, multi-site support is essential. Some vendors offer these enterprise resource planning tools so that you can integrate and visualize operations across the entirety of a business. This functionality might also allow you to determine which production location is most well-suited for an order based on factors such as inventory levels and proximity to the customer.

A related component of multi-site support is the ability for multiple currencies to be supported in enterprise resource planning software. If you have offices in both Poland and the United States, you are likely using different forms of currency to conduct business. Accounting for conversion rates is an incredibly helpful tool for businesses with international operations.

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What Types of Businesses Use ERP?

ERP is a diverse solution with options for many different businesses. Some ERP products are built for a specific industry, but many solutions are customizable or configurable to work with a diverse range of companies. Here is an list of some of the sectors where ERP solutions are commonly used:

  • Aerospace
  • Electronics
  • Retail
  • Food and Beverage
  • Pharmaceuticals
  • Furniture
  • Engineering

ERP Software Comparison

No two ERP solutions perform in exactly the same way or contain the exact same functionality. Make sure to do as much research as possible into how exactly an enterprise resource planning solution can enhance your business functions. Ask colleagues at other companies what software they use and how it’s useful. Keep in mind how your businesses are similar and how they’re not. Understand how your current software is lacking or even how it’s being underutilized.

Once you get an overall idea of the kind of tools you’re looking for, it’s time to jump into software comparison. Our in-depth ERP comparison matrix is an interactive tool you can use to compare market leaders based on their functionality. Our analyst team has evaluated and ranked the top ERP software based on how well they fulfill features like the ones listed above. ERP selection is an extensive process, but it’s only worthwhile if you’re meticulous along the way.

Vendor Shortlist

SelectHub provides buyers with numerous tools to make the software selection process a little simpler. We manage the software requirements for thousands of companies and through this have been able to compile data on vendor shortlists. From a sample of over 700 companies, we can see how often top vendors make it into a buyer’s ERP list.

erp software

Questions to Ask Vendors

The ERP platform that you select for your company needs to align with the unique workflows of your business. There are hundreds of ERP companies selling software today. Knowing which ERP providers excel in your industry will help you gain greater insight and context into who needs to be on your shortlist.

Do you have any workflows that highlight my industry’s unique challenges?

The most important criteria for evaluating any ERP provider is whether they have previous experience with your industry’s specific requirements and unique needs. Be sure to ask for examples of customers who are currently using their software to solve comparable industry challenges.

What advanced financial reports does your software provide?

A better ERP will support accounts receivable and accounts payable analysis, multi-site financials, price analysis and the ability to rank customer and supplier profitability. Just providing dashboards is not enough. The highest performing ERP platforms today can do advanced financial analysis based on operations-driven data.

How can my manufacturing team make use of the ERP tools?

There are many uses for ERP information across the manufacturing floor of a business. Look to see if the ERP vendors you are evaluating mention bill of materials (BOM) management, quality ratings by suppliers, inventory position by part, production scheduling, manufacturing execution system (MES) support and backlog management.

How can my sales team make use of the ERP software?

Sales can quickly run reports to find out which customers’ orders have shipped, which are in backlog and which are just getting started by production. Having this information at their fingertips gives them the ability to serve customers more effectively while also upselling new products and services. With advanced ERP tools, sales management can see what pricing programs are working the best. Given insight into the best sales tactics, teams can collaborate to develop effective selling strategies.

Does the software integrate data from multiple departments?

When you combine information from different areas of the business, you can analyze factors such as how the latest marketing campaign affected sales and whether you had enough inventory to support that growth. This can also help you forecast growth and tailor protocol to the way you predict the company will operate in the future.

Will the software grow with my business?

If you’re investing in an ERP solution, you don’t want it to be obsolete in a year. Plan to implement software that will last at least ten years and it should be scalable. Find out what the limitations are on the scale and reporting capability of your software so you can make an adequate decision about whether the software is right for you.

What is the UX of the software like and how often is it updated?

The best vendors are making ongoing investments to improve the usability of their applications and to improve the overall user experience. ERP products are known to be very challenging to learn and use, and with the emphasis on user adoption driving the business model of today’s ERP companies, improving usability is critical to growth. Finding out how committed the ERP providers you’re evaluating are to delivering excellent usability begins with demos and progresses to seeing actual, live customer implementations.

What platforms are supported?

When evaluating vendors, ask to see the platform roadmap. Be sure to also ask if the platform is based on proprietary code or an open architecture that scales to support expansion as your business changes and grows. The bottom line is that the platform strategy must allow for scale and speed while remaining flexible to your company’s changing information needs.

Questions to Ask Yourself

In addition to asking questions of specific enterprise resource planning vendors, it’s also important to ask yourself about ERP in general. Here are a few things you should ponder as you determine whether or not ERP software is the right solution for you:

Is ERP or standalone software the best tool for my business?

Take a look at the number and type of workflows that you are seeking to streamline and integrate into a single solution. Depending on the complexity and the integration capability of these various processes, you might be better off purchasing a few standalone tools rather than an ERP. However, if you are looking to centralize many solutions that are somewhat complex, software is likely the right choice for you.

What type of ERP strategy do I want to go with? How customized of a solution will I need?

ERP tools contain a lot of out of the box functionality that can be attractive to various companies. However, many businesses need to customize or configure their selected ERP solutions to match different unique internal workflows.

When considering whether an ERP is right for your company, you need to take into account the degree of personalization that you require. For example, if you choose to go with a “build your own” ERP via postmodern ERP strategy, you need to make sure that the tools that you combine to create your solution have high integration capability. Therefore, the desired level of personalization will have an impact on the strategy that you go with.

What type of accessibility will my users need?

If your employees need access to data and workflows when they are away from their desktop computers, then you will likely be interested in a cloud ERP solution. A cloud-based solution can be accessed whenever and wherever as long as you have internet access. ERP as a software has been around for a relatively long time compared to other technology. Therefore, some vendors only offer on-premise deployment. This is why it’s essential to look at vendors based on available deployment methods to see if their installation method aligns with your company needs.

Pricing Considerations

The traditional model of enterprise resource planning software pricing is going through a revolutionary shift away from perpetual licensing to subscriptions.

Many long-standing vendors are urgently seeking to transition to the latter model. This is because many on-premise customers are migrating their apps and workloads to cloud platforms. Because of this, ERP providers are seeing their on-premise revenue dwindling as long-standing customers abandon legacy tools for cloud-based platforms that offer an economic advantage.

These disruptive forces revolutionizing the ERP landscape work to the advantage of software buyers today. Given how future revenue streams for ERP providers are entirely dependent on the pricing frameworks, strategies and programs they put in place today, buyers can define pricing terms to their advantage.

When negotiating pricing with software vendors, it’s essential to keep the following key takeaways in mind:

Every ERP provider has a series of pricing models that vary by the customer segments they sell into and profit goals by product and region.

All ERP providers rely on a series of pricing models and selectively present them to potential customers based on their needs, preferences, hardware prerequisites, geographic location and requested modules. Perpetual pricing, which involves a large upfront fee to purchase the rights to use an ERP program indefinitely. Annual maintenance contracts can range from 15% to as high as 25% of the purchase price of the software.

Vendors have moved on to per-resource models and subscription-based approaches to generate higher maintenance revenues.

Fixed fee or perpetual licensing is most prevalent for on-premise ERP products, while package pricing spans both on-premise and cloud-based software. It is common to see ERP pricing models that include Per CPU, Per Seat, Per User, Per User/Per Year and value-based pricing.

Minimize add-on customizations of an ERP and take a best fit approach to trim pricing by as much as 10x.

Choosing the “best fit” ERP solution for your company’s needs and reducing or eliminating customizations will significantly reduce the overall price. Customization can also lead to increased costs down the road as your company deals with incompatible updates.

Subscription pricing is becoming more common as cloud-based ERP vendors provide more flexibility and accessibility to SMBs.

Of the many pricing strategies available today, subscription-based is the fastest growing and the one with the greatest variety of options for companies. The most common forms of subscription pricing include an initial setup fee and a monthly charge for the applications used.

Variations on the model include value-based and transaction-based pricing. Value-based pricing tracks the cost savings an ERP application generates through an agreed-upon approach between the vendor and customers. Transaction-based pricing looks at how many exchanges there are of payments for products, services and coordination across suppliers and buyers.

Change management costs can often become nearly as much as the ERP tool itself, including consulting, training and redefining process workflows.

ERP software itself is often the least expensive component of implementation, with the many costs associated with change management being the majority of the price. It’s essential to plan and budget for a change management strategy that includes training, customization, usability improvements and ongoing consulting to make sure those using the software get the most value from it. Change management strategies also need to be in place before new software is purchased and installed for its full value to be realized.

Consider deployment when creating a budget.

For an on-premise ERP, it’s crucial to have a budget in place for the hardware or infrastructure, IT staff costs, implementation and customization, maintenance and the actual software license. For cloud-based ERP platforms, the most significant costs will be subscription fees, implementation or customization. One major cost component to also think about is the integration between the ERP product and existing databases or third-party tools in your company. With on-premise software, this will require customization. With cloud-based software, there may be application programming interfaces (APIs) available to enable integration.

Latest Trends

ERP software has been around for a long time. It has shifted and changed over the years to reflect the needs of its customers. As more and more businesses experiment with new ERP technology, implementation case studies are published to teach the do’s and don’ts of software implementation and how new technologies can affect outcomes. Check out our master ERP case study list to learn about new technologies available on the market and how to successfully leverage them for your company.

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NetSuite

User Satisfaction:
80%

NetSuite ERP provides businesses in a wide variety of industries with the tools to automate and centralize processes across departments. This includes tasks such as financial management, distribution, CRM and supply chain management. This solution is cloud-based and is available whenever and wherever, as long as you have an internet connection. Additionally, this tool is customizable and has a relatively low cost of ownership due to its automated software maintenance. It provides real-time data insights across workflows and includes the option to build dashboards that are unique to your business.

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Microsoft Dynamics ERP

User Satisfaction:
n/a

Microsoft Dynamics ERP helps companies to manage their supply chains and other parts of important business operations. This ERP software comes from a leader in enterprise services, with all of the functionality and power of a comprehensive ERP system.

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Odoo

User Satisfaction:
n/a

Odoo is an open source program that offers more than 10,000 highly integrative business applications. Functions such as CRM, inventory management and accounting are some of the apps available through the program. These tools can be centralized to develop automated processes and well-informed insights and visualizations.This system is available for deployment through the cloud, making it highly accessible to a range of users and organizations. Clients can also develop their own applications through the open source program to meet specific business needs.

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SAP Business One

User Satisfaction:
n/a

SAP Business One is a business management ERP solution created for SMEs. SAP Business One software offers affordable and easy-to-use industry-specific solutions for manufacturing and distribution businesses. The product is popular for its cross functionalities, time management, minimized manual error and optimum utilization of resources.The product provides excellent reporting functionality.The product is cost effective and offers customized solutions as per requirement. The product has their main focus on Ease-of-Use, Business Processes, Crystal Reports and Analytics, System Architecture and Performance, Implementation and Maintenance, Integration and Collaboration. The product caters to different types of industries mainly manufacturing, retailing, pharmaceuticals, construction and garment industry.

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Oracle ERP Cloud

User Satisfaction:
n/a

Oracle ERP provides a single location to manage and look at business processes across an organization. It allows users to visualize real-time information using dashboards. It also contains advanced financial management tools to streamline workflows and improve revenue.Can be used to help ensure regulatory compliance with industry and government standards. It also allows users to keep track of projects that they are working on and to allocate resources. Can improve vendor negotiations and reduce communication issues through its centralization of information.

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SAP ERP

User Satisfaction:
62%

SAP ERP supports a variety of workflows, such as financial management, order management, human resources and production management. These elements are centralized in one location, making it easier to glean statistical insights and to share information across departments without miscommunication. Deployment is available both on-premise and through the cloud, making it an efficient option for businesses with various needs.Automation, data visualization, human resources management and budget development are some of the key features included. These elements can help organizations improve productivity and boost revenue.

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Acumatica

User Satisfaction:
n/a

Acumatica enables users to centralize transactions and to view a company’s financial status in real-time. The program connects features such as the general ledger, accounts payable, accounts receivable and tax management to ensure that information is portrayed across all accounting aspects.This system is available for deployment both on-premise and in the cloud. It’s especially beneficial for businesses that are small- or medium-sized. The solution was purchased by EQT Partners, the owners of IFS AB, in June 2019. The vendors remain separate but share a chairman, resources and capabilities.

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eCMS

User Satisfaction:
n/a

eCMS is a cloud-based platform that leverages financial and project management tools to bring organization and efficiency to your daily processes. Contractors of all sizes can gain actionable insights by tapping into their data with a foundation of information management tools. Its cloud-based deployment gives users secure access to their data while providing mobile, browser-based tools to view your information on the move. Save time and money by automating many of the non-productive tasks that use up valuable employee time.

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IQMS

User Satisfaction:
86%

IQMS ERP platform contains integrated processes such as supply chain, finances, CRM and capacity planning. By connecting these workflows, employee productivity can be greatly increased, and bottlenecks can be identified and resolved. The program uses real-time data to adapt to fluctuations in customer need and to look at how the production process is actually working. This program is available both as a cloud-based or an on-premise solution, making it accessible to a range of businesses. It’s also suitable for companies of various sizes and industries, with a special emphasis on organizations with a heavy manufacturing component.

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SYSPRO

User Satisfaction:
100%

SYSPRO is software that allows users to centralize workflows such as sales analysis, inventory management and supply chain management. It provides visualization of various tasks and enables users to glean actionable insights through personalized workspaces.This program is available for deployment on-premise, via the cloud or through a hybrid model, meaning that it’s accessible for a variety of companies with different business needs and workflows. It is integrated with new technological developments such as IoT, AI and ML, giving clients access to the latest developments in the software sector.

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Epicor ERP

User Satisfaction:
54%

Epicor ERP is designed for medium-sized businesses across a wide range of industries, with the highest adoption rates belonging to manufacturing and project-centric organizations. Its partnership with Microsoft Azure enables them to provide capabilities for analytics and expand the training-on-demand offerings.It manages leads, customers, contacts and quotes through its customer relationship management capabilities. It plans and executes projects with billing and costing requirements; it anticipates and responds to any change in customer demand. It manages global workforces and financial operations as well as coordinates service processes to provide resources and materials. It handles the supply chain, from forecasting to fulfillment.Core functionalities include human capital management, financial management, service and asset management, customer relationship management, production management, sales management, supply chain management, planning and scheduling, project management and product management.

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Infor SyteLine

User Satisfaction:
78%

SyteLine is a software solution that allows companies to streamline business through tools such as forecasting, automated compliance monitoring and the integration of financial systems. The program is offered by Infor, which is a software company that offers many programs that can be easily integrated with this solution. Some of the systems that are commonly integrated include Infor EAM and Infor CRM. This tool offers real-time visualization of the movement of materials and products in your warehouse. You are also able to create customized dashboards and reports to ensure that the insights you are gathering are highly relevant to your business. The program's available modules can be connected and used to automate functions that your employees would typically have to complete by hand, such as bank reconciliation. The integration capability and available modules in this system make it a highly configurable solution.

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Sage X3

User Satisfaction:
86%

Sage Business Cloud X3 allows its users to collect data from various workflows and use those insights to inform and streamline operations. Automation can be implemented between processes such as sales and financial management to reduce the manual time spent on data entry and tedious communication among departments. For example, with Sage, the sales team could give discounts on products and have them instantly reflected in the financial system upon receipt of payment. This tool is available as both an on-premise and a cloud-based solution. It isn’t catered towards a specific industry or business size, which makes it a potential option for a variety of businesses. Sage offers a range of software that can be integrated relatively easily with this program so that you can customize your solution based on your specific needs. External services can also be implemented through APIs.

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PeopleSoft

User Satisfaction:
72%

PeopleSoft is an end-to-end solution that automates and streamlines the supply chain and centralizes global transactions. It is suited for all industries and businesses of different sizes. It comes available as on-premise or cloud deployment. Oracle acquired PeopleSoft in 2004.

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Costpoint

User Satisfaction:
n/a

Costpoint simplifies sophisticated processes such as billing, revenue recognition, expense management and compliance to maximize profit and revenue and improve cash flow.

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QAD ERP

User Satisfaction:
98%

QAD Cloud ERP is an adaptive solution for companies looking to take control of their warehousing processes. It is scalable and works with evolving business needs. It is cloud-based and supports business processes specific to the industries they serve, and it has flexible deployment options.

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IFS Applications

User Satisfaction:
95%

IFS Applications is a suite of connected workflows such as accounting, warehouse management, distribution, sales and HCM. By integrating a range of front- and back-office workflows, the program aims to alleviate internal snags and streamline operations.The system contains real-time insights and can be accessed either through the cloud or via on-premise installation. It’s intended for use by medium and large companies. The program is highly integrative and contains various online support and training options for users.

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JD Edwards EnterpriseOne

User Satisfaction:
78%

JD Edwards EnterpriseOne provides automation and Internet of Things (IoT) integration to streamline business processes. It contains features related to financial management, SCM, HRM, and managing marketing resources among dozens of other tools. It is available as both an on-premise and a cloud-based solution so that your company can determine which deployment method best suits how you do business.This software also collects real-time data and creates visualizations to make insight gathering easier. The program has an emphasis on real-time visibility and includes the ability to see how products are moving through the supply chain in actual time. Additionally, forecasting and budgeting tools are integrated with the production process to help develop actionable plans.

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Deltek Vision

User Satisfaction:
n/a

Deltek Vision is a leading project-based solution for professional services firms to manage their clients, projects and finances. More than 4,000 customers around the globe use Vision to win more business, manage more profitable projects and have greater insight into their financial health

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BioTrackTHC

User Satisfaction:
n/a

BioTrackTHC centralizes processes such as manufacturing, labeling and compliance in a single location. It helps to ensure that cannabis companies don’t oversell products to specific customers, that they adhere to governmental regulations that vary by state and that they include all relevant information on item labels.It’s unique in that it contains features related to cultivation operations, processing, manufacturing and dispensary POS in one location, rather than requiring users to own multiple disparate systems. It’s also currently the only cannabis ERP option on the market that is deployable both on-premise or through the cloud.

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ComputerEase

User Satisfaction:
80%

ComputerEase is an accounting and project management platform for contractors of all sizes. It contains fully integrated job costing, contractor management, equipment management, accounting and more to better serve the field-to-office daily processes on and off the job site.The Red Flag inclusion provides everything needed to see if subcontractors have the required liability insurance for their jobs. Dispatch boards let project owners and forepersons assign the most capable employees to relevant tasks and jobs. Leverage modules like profit and loss to see where a project is succeeding or failing.

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Blue Link ERP

User Satisfaction:
91%

Blue Link ERP provides integrated inventory management and accounting ERP software for small to medium size businesses, and is best suited for those in the wholesale and distribution industry. As an all-in-one system, Blue Link helps businesses streamline and automate their processes by providing inventory management, accounting, order entry, warehouse management, and customer relationship management. In addition, Blue Link provides various add-on components such as point of sale, lot tracking, landed cost tracking, eCommerce integration and barcode scanning and can be customized in order to meet the specific needs of clients.

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Visibility ERP

User Satisfaction:
n/a

Visibility ERP is a software solution that centralizes a variety of business operations, such as inventory management, business intelligence, financial management, shop floor management and customer relationship management. It’s especially beneficial to companies that conduct engineer-to-order, project-based and mixed-mode manufacturing.Drag-and-drop functionality, KPI analysis, job cost tracking, barcoding and graphical scheduling are some of the included features. It’s also available for deployment both on-site or in the cloud, and multiple support methods are available, making it a flexible and easy-to-use option.

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Inform ERP

User Satisfaction:
n/a

Inform ERP is a software solution that helps with distribution, production and financial activities. It integrates these processes to automate and streamline operations across various aspects of a business. Its financial management tool coordinates with production workflows so that as transactions are made, they are automatically inputted to the general ledger. It also allows users to plan transportation logistics and look at factors such as volume and necessary stops when planning routes. This program further enables users to optimize the supply chain through visualization and control of a variety of processes. Users can benefit from personalized dashboards that leverage real-time data so that quicker and more relevant insights can be developed.

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Global Shop Solutions

User Satisfaction:
71%

Global Shop Solutions integrates processes such as financial management, manufacturing management and customer relationship management into one centralized location. It leverages shared data to automate workflows and increase employee productivity. Insights are easily visualized through customizable dashboards and reports that are accessible based on user-defined permissions.Compliance management is another key element and enables users to maintain historical records of quality checks for internal and external audits. Users can track the customer lifecycle as well to ensure that leads are cultivated and sales pitches are tailored.

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Focus 9

User Satisfaction:
n/a

Focus 9 is a leading ERP software equipped with ultramodern technology by Focus Softnet, a distinguished enterprise applications provider designing products with leading-edge capabilities.The comprehensive web-based software, Focus 9 is furnished with advanced tools enabling organizations across industries to optimize the critical business functions including human capital management, accounting and financial, enterprise performance management, supplier and customer relationship management, and many others. This automation in everyday tasks allows management to focus on greater market opportunities and challenges.With the integrated platform of Focus 9 supporting customer relationship management (CRM) and human capital management (HCM) combined with ERP, organizations can replace their multiple complex systems and isolated applications. The modern software solution can connect the enterprises with the workforce, business networks, and all departments to drive growth through innovation.Focus 9, a fully secure ERP software, comes with comprehensive data security framework to provide secure access to data and applications. The built-in Single Sign-On (SSO) feature handles users and permissions in heterogeneous and hybrid landscapes to help businesses implement a compliant identity management system. Besides bringing the latest innovation, the simplified IT structure of Focus 9 adds to the advantage of providing greater experience with a much-improved user interface.

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VeraCore

User Satisfaction:
100%

The VeraCore is designed to be at the “core” of your fulfillment business. More than just pick and pack software, VeraCore combines robust order management software with a powerful warehouse management system. VeraCore’s deep capabilities and flexible design will meet all your clients’ needs and ensure healthy margins in your business.

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Oracle E-Business Suite

User Satisfaction:
71%

Oracle E-Business Suite is the most comprehensive suite of integrated, global business applications that enable organizations to make better decisions, reduce costs, and increase performance.

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Tecsys Itopia

User Satisfaction:
n/a

Built on industry-first, patented supply chain technology platform, TECSYS' WMS has been designed to future-proof your business with several major performance advantages already built-in: Patented visual cues, visual-on-voice technology, collaboration with enterprise apps such as ERP and CRM, scalability to any business size and need, intuitiveness and ease-of-use, ability to modify workflows to fit the way users work, accessibility from anywhere at any time, expanded reach into DMS and TMS functionality, and supply chain visibility beyond the warehouse.

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JobBOSS

User Satisfaction:
94%

On-Premise, Hosted/Private Cloud Cloud Software Solutions. With 21,000+ users worldwide, Exact JobBOSS is the most widely used ERP system for make-to-order, discrete custom manufacturers engaged in precision machining, electronics, rubber and plastics, printing, food products and more. Exact offers software solutions for every shop and business model. Whether you need on-premise software, hosted, subscription-based or cloud software, Exact has a solution for you

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RedTeam

User Satisfaction:
n/a

RedTeam provides a cloud-based software solution with a focus on optimizing and streamlining project management for infrastructure and building operations. This platform helps managers take control of the project’s entire lifecycle from pre-construction to delivery of the final product. Medium to large enterprises can take advantage of mobile apps to stay on top of on-site activities from anywhere at any time. This application helps connect project team members through robust communication features while also promoting data visibility across the entire enterprise. Utilize project information captured by this solution to plan, schedule on-site tasks and make educated decisions about the future of the enterprise.

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Sage Intacct

User Satisfaction:
n/a

Sage Intacct gives users control over more basic accounting aspects such as general ledger, accounts payable and accounts receivable. However, it also includes more advanced capabilities that allow customers to individualize the solution based on specific needs. The program enables the creation of configurable dashboards and customized reports.This system is available for deployment both on-premise and through the cloud, making it an effective solution for a variety of companies. It offers role-based functionality to protect the security of information and to ensure that employees only access information that is relevant to them and that they should be privy to.

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Aptean ERP

User Satisfaction:
70%

Every business has unique processes and needs, but ultimately, every business needs technology with comprehensive business functionality that ties the entire enterprise together, connecting all the moving parts and providing better visibility into operations. Aptean offers integrated Enterprise Resource Planning (ERP) solutions that help businesses operate more effectively and see the big picture—so they can make strategic decisions that keep them efficient and profitable.

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WinTeam

User Satisfaction:
n/a

With WinTeam, you no longer need a separate accounting program for accounting, payroll and financial statements. WinTeam features comprehensive accounting modules including Accounts Payable, Accounts Receivable, General Ledger, Fixed Assets and Job Costing. Since all data is integrated, processes are seamless.

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Sage 300 Cloud

User Satisfaction:
n/a

Sage 300cloud (formerly known as Sage ERP Accpac) establishes a unified and productive system for small and mid-sized companies. Some essential capabilities include accounting and finance, inventory and warehousing and customer service.

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SAP S/4HANA

User Satisfaction:
n/a

SAP S4 HANA

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ERP Software Pricing Guide

See the Price/User for the top ERP Software… plus the most important considerations and questions to ask when shopping.

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