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Benefits and Insights

Why use Trend Micro Endpoint?

Key differentiators & advantages of Trend Micro Endpoint

  • Gain Peace of Mind: Threats can hit businesses from a number of attack vectors. Trend Micro Endpoint Security and other pieces of endpoint software help close points of attack and prevent future infections or intrusions. 
  • Mitigate Threats: When rogue programs or malicious actors do gain access to a corporate network or filesystem, the product can help mitigate threats and give technical staff time to intervene. 
  • Save Money: Infections can cost businesses millions in lost productivity and cleanup. The product can help save users money by preventing intrusions or reducing their threat level. 
  • Reduce Redundancy: Redundancy of data means users will have constant data security and parity, reducing risk of total loss. 

Industry Expertise

An industry veteran, Trend Micro has worked with numerous clients across a variety of industries. Some major clients of Trend Micro include Orion Health, Ceitec S.A. and Carhartt.

Key Features

  • Built-in Data-loss Protection: Data-loss protection helps retrieve and secure data that could otherwise be lost due to device failure or data theft. The product extends its DLP capabilities even further to protect web, removable media, email and instant messaging gateways. 
  • Endpoint Encryption: All data is encrypted so that malicious agents and software don’t have access to it. 
  • Whitelisting: By whitelisting certain programs, the software can prevent users from executing malicious software that falls outside of the application whitelist. 
  • Vulnerability Shielding: Otherwise known as virtual patching, vulnerability shielding will protect a user’s device prior to patching, so that any hidden zero-days or points of entry can be addressed
  • Behavior Monitoring: Behavior monitoring provides protection against new and emerging threats by monitoring behavior of malware and captured threats. 
  • Web Security: Web security takes extra steps to prevent users from visiting a malicious domain and including those employing C&C and data exfiltration. 
  • Zero-Day Protection: Browser protection from Trend Micro Enterprise Security prevents routine, zero-day exploits from being executed via a user’s web browser. 

Trend Micro Enterprise Security Suite Support

mail_outlineEmail: Email support is not available from the company at this time
phonePhone: Phone support is available 5 a.m. to 5 p.m., Monday through Friday for businesses of all sizes. Enterprise customers can receive after-hours support for critical issues only.
schoolTraining: Trend Micro offers multiple types of training. The company offers certifications, on-demand, or in-classroom training. On-demand training is web-based and self-guided. Its certification programs are handled in-person in 3- to 5-day classes.
local_offerTickets: Users can submit a support ticket at any time by filling out their support case form. Cases can handle product issues and threat issues.

Trend Micro Endpoint Reviews

Average customer reviews & user sentiment summary:

400 reviews

88%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Ease of Use: It is easy to install, has an intuitive configuration and simple administration.
  • Security Policies: It allows users to set granular policies for device control and data management.
  • Cloud Database: It works with a cloud-based database that gets constantly updated.
  • Updates: Its console releases efficient client updates.

Cons

  • False Positives: Users report that it detects numerous false positives*.
  • Block Files: It is over-aggressive at times and blocks executable files**.
  • Resource Intensive: It uses a large number of resources while running in the background***.
  • Cleaning Process: File analysis is time-consuming, which makes the cleaning process slow****.

Researcher's Summary:

Trend Micro Endpoint Protection provides a blend of advanced threat protection techniques to eliminate security gaps across any user activity or endpoint device. The real-time protection that it offers makes it a cost-effective and recommended endpoint security product for organizations seeking a comprehensive security solution.

* May 2020 review derived from source on May 12, 2020

** December, review derived from source on May 12, 2020

*** Sept 15, 2019 review derived from source on May 12, 2020

****May 05, 2019 review derived from source on May 12, 2020

User Sentiment i

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