Categories:

Benefits and Insights

Why use Microsoft System Center?

Key differentiators & advantages of Microsoft System Center

  • Easy Deployment: Built to be scalable across multiple different platforms, the software can deploy in just a few simple steps. Deployment can be expanded by utilizing Microsoft’s Azure in conjunction with the product. 
  • Reduced Complexity: Endpoint protection software reduces complexity in user’s systems by handling a number of different tasks in one single application. 
  • Gain Visibility Into Network Resources: The product monitors network traffic and resource usage, giving users flexibility and insight into their infrastructure requirements. 
  • Stay Safe: Endpoint protection can help mitigate threats and malicious agents who seek to gain access to a user’s network or systems. 

Industry Expertise

Microsoft, an industry veteran, serves a variety of customers across the IT, transportation and manufacturing space with System Center. Customers include Exxonmobil, Crane, Airbus, T-Mobile, Hitachi and more.

Key Features

  • Hybrid Deployment: The solution offers multiple deployment solutions, including cloud, on-premise and hybrid. 
  • Hyper-Converged Infrastructure: A major trend in the industry, the software virtualizes all the major components of a hardware-defined system. 
  • HTML5 Dashboards: HTML5 dashboards and drill-down/up features allow users to simplify their layouts and monitoring consoles. 
  • Data Protection Manager: DPM features can provide better backups in an optimized amount of time, with less storage required. This technique can provide a 75% increase in speed. 
  • Multi-System Support: Users can monitor multiple systems, including Linux, open systems, VM-ware and hyper-v. 
  • Enhanced Performance: The software’s system requirements are lower compared to its competitors, and its interface has been simplified for one-click actions. 
  • Automated Workflows: Automation features let users tackle major workflows with a single click. 

Microsoft System Center Suite Support

Microsoft offers well-documented support for System Center, on top of additional resources like ticketing, training and professional forums. Their services are divided up into six support plans. Most business users will want to subscribe to Microsoft Unified, which offers unlimited support for their products. Other viable options include professional support, which is pay-per-incident.
mail_outlineEmail: Email support for this product is not available from Microsoft at this time.
phonePhone: Phone support is not available for this product from Microsoft at this time. Instead, users are encouraged to take advantage of the company’s vast resource library and professional forums.
schoolTraining: Self-guided training courses are free from Microsoft. Certification courses can either take the form of on-demand training or classroom training. There is also a library of documentation, videos and white papers available from Microsoft.
local_offerTickets: Businesses and IT managers should visit Microsoft’s “Support for business” page to create a support request. Any level of Microsoft support can create a ticket request. Turnaround time is unknown.

Microsoft System Center Reviews

Average customer reviews & user sentiment summary:

641 reviews

82%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Ease of Use: It is easy to install, deploy and manage.
  • Reports: It allows users to create canned or custom reports.
  • Remote Management: It controls devices remotely and provides troubleshooting support.
  • Patch Management: It offers smooth management of patches.

Cons

  • Resource Intensive: It is resource intensive and slows down the performance of devices*.
  • Regular Updates: Users report that it does not give regular updates and upgrades**.
  • Configuration: The configuration can be tedious***.
  • Complex Functioning: It has a steep learning curve and application functions can be complex****.

Researcher's Summary:

Microsoft System Center provides its users with datacenter management services to ensure complete endpoint protection. It offers multiple features for infrastructure management and data center solutions. Its comprehensive solutions for storage, computing, networking and security are best suited for businesses of all sizes.

* July 04, 2019 review derived from source on May 18, 2020

** Feb 31, 2019 review derived from source on May 18, 2020

*** July 19, 2019 review derived from source on May 18, 2020

****June 11, 2019 review derived from source on May 18, 2020

User Sentiment i

Based on 641 reviews:

Add your rating:

Your review has been submitted
and should be visible within 24 hours.
Your review

Rate the product

Company Details

mandatory fields