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Benefits and Insights

Why use McAfee EndPoint Security?

Key differentiators & advantages of McAfee EndPoint Security

  • Gain Peace of Mind: Users get persistent protection from a top security vendor. It uses advanced features like machine learning and application containment to stay at the forefront of the endpoint security landscape. 
  • Stay Proactive Against Threats: It is designed for infection prevention, but also control if a system is infected. Using threat forensics, it tracks where infections are and how long the system has been exposed. 
  • Consolidated Defense: Users benefit from system and web protection and infection recovery, all in one platform. They do not need to learn additional software to round out their defense from all potential attack vectors.  
  • Flexible Management: It is easy to manage users and endpoint deployment. The software can be hosted on-premise or in the cloud. 

Industry Expertise

McAfee has served customers across all industries, since 1987. It has grown to more than 40 active security products. The company serves customers in finance, merchandise, international governments and more.

Key Features

  • Core Threat Protection: The product comes equipped with a core threat protection suite that contains standard anti-virus, exploit protection, firewall and web control features. 
  • Machine Learning: Machine learning, and eventual evolution into AI and deep learning, allow the software to dissect threats and vulnerabilities at deeper levels than humans can, at faster speeds than a human could ever achieve. It identifies, resolves and learns lessons from exposures before a human might even become aware of the problem. 
  • Application Containment: It utilizes an application reputation grading system to determine how closely a new process should be monitored and contained to protect the system. Applications deemed above the threshold can be permitted to run without containment.  
  • Actionable Threat Forensics: Users can quickly and easily see where an infection is, why it’s occurring and how long the exposure has been present, in order to inform containment protocols. 
  • Web Control: Web control ensures safe browsing across a user’s enterprise. Potentially hostile or dangerous websites are tested and blacklisted if needed and network traffic is monitored to ensure hostile agents aren’t operating within the network. Blocking and detecting settings can be configured by an administrator. 

McAfee Endpoint Security Suite Support

McAfee offers several support options for its customers, including phone, e-learning and ticketing support. It provides a support portal on its website.

mail_outlineEmail: Users cannot contact support via email.
phonePhone: North American customers can all 1-888-847-8766, with additional phone numbers for international customers available on the vendor’s support website.
schoolTraining: McAfee offers a number of training options for its software solution. Options include e-learning solutions (with accompanying, hands-on labs), live classrooms for administration, and endpoint security upgrade, which is an e-learning course. It also hosts a community forum on its website.
local_offerTickets: Enterprise customers can submit tickets by visiting the vendor’s “Contact Us” page on the McAfee website. They will be directed to a form that will ask their information, the nature of the request, error numbers (if applicable), company number and grant number.

McAfee EndPoint Security Reviews

Average customer reviews & user sentiment summary:

2316 reviews

84%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • User-Friendly Interface: A user-friendly interface makes it very easy to manage and understand, as noted by 70% of reviewers who mention ease of use.
  • Regular Updates: Around 90% of reviewers who refer to updates state that it keeps all endpoint devices safe through regular updates.
  • Customer Support: Offers fast and reliable customer support over email and phone, as observed by 80% of reviewers who specify customer service.
  • Application Updates: All the users who specify application updates report that constant application updates enhance attack protection.

Cons

  • Slows the System: Over 90% of reviewers who mention resource utilization note that it is resource-intensive and can slow systems down.
  • Time-Consuming: Virus and error scanning can take a long time to complete, as stated by over 80% of reviewers who observe scanning.
  • Frequent Alerts: Around 70% of reviewers who mention alerts specify that frequent alerts and notifications can interrupt users.
  • False Positives: It can report false positives and does not detect low-impact viruses, as noted by more than 70% of the users who refer to false positives.

Researcher's Summary:

McAfee Endpoint Protection is a versatile tool that provides advanced security solutions for businesses of all sizes. It can provide its users with digital security in a single package. Many reviewers have noted that it takes a long time to complete scans, which slows down the systems. It can also distract users with frequent notifications and false-positive detection. Nonetheless, it does provide a user-friendly interface with regular updates to keep endpoint devices safe. If you are looking for well-rounded endpoint protection at an affordable price, this might be an appropriate product.

User Sentiment i

Based on 2316 reviews:

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