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Product Information

Benefits and Insights

Why use ESET Endpoint Security?

Key differentiators & advantages of ESET Endpoint Security

  • Secure Your Business: By utilizing this software, enterprises can take control of their digital workspaces and guard against threats that could compromise business by securing devices, networks and traffic. 
  • Save Money: Digital threats can cost businesses millions of dollars annually. Endpoint security software can detect these threats, neutralize them and even prevent them before they happen, saving users money. 
  • Prevent Data Breaches: This software helps to prevent data breaches by locking down attack and theft vectors from the moment of installation. 
  • Detect Advanced Threats: The software detects and analyzes rogue software or malware, guarding against unknown threats as they evolve to bypass traditional detection software. 

Industry Expertise

ESET has accrued numerous awards for their endpoint software solution. In 2017, they were awarded “lightest endpoint security solution” by AV-Comparatives, a five-star rating from The Channel Co, a five-out-of-five from SC Media and an AAA rating from SE Labs. ESET has numerous clients across various industries, not just in the IT sector. Clients include the Industrial Federal Credit Union, Honda, Mercury Engineering, Mitsubishi, Vancis and more.

Key Features

  • Protect Against Ransomware: The platform helps secure users from encryption based attacks by isolating threats and preemptively blocking any rogue encryption methods before they can take over storage devices. 
  • ESET Management Server: The ESET Management Server lets users manage all deployments and instances from a single pane of glass, which can be installed on either Windows or Linux. 
  • Machine Learning: The platform boasts a sophisticated machine learning endpoint solution that utilizes neural networks to automatically detect and act upon threats. 
  • Memory Scanner: The product’s memory scanner scans potential threats as they consume memory, disabling them as soon as they decloak themselves. 
  • In-product Sandbox: A sandbox feature is included in the product, helping users test suspicious files and isolate threats before they can reach a machine or network. 
  • Botnet Protection: Botnet protection is a key feature of ESET. It stops any malicious processes or network requests, ensuring networks aren’t used as part of a botnet. 
  • Behavioral Protection: ESET monitors the user’s system resources and behavior. It uses a set of predefined rules to recognize and act on suspicious behavior if other software is using abnormal amounts of resources or enacting abnormal processes. 

ESET Endpoint Security Suite Support

Support options from ESET are limited at this time, though some support options are included with the purchase of a product license. The company only offers a self-service knowledge base in the English language.
mail_outlineEmail: Users cannot email support at this time.
phonePhone: Phone support is not available from ESET at this time.
schoolTraining: Self-training and self-support are available to license holders. The company also has a chat forum where users can discuss technical problems.
local_offerTickets: There is no ticketing option from ESET at this time.

ESET Endpoint Security Reviews

Average customer reviews & user sentiment summary:

1331 reviews

91%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Easy to Use: It is easy to install, configure and has a user-friendly interface, as noted by 90% of the reviewers who mention ease of use.
  • Regular Updates: All the reviewers who refer to updates report that it keeps all endpoint devices safe through regular updates.
  • Small Footprint: Low system resource utilization with a small footprint, as observed by 80% of the reviewers who specify resource utilization.
  • Accuracy: No false alerts and shows very few false positives, as stated by all the users who refer to accuracy.

Cons

  • Slow Performance: It slows down the performance of devices after implementation, as noted by 40% of reviewers who mention device performance.
  • Remote Management: The remote management setup and administrator features are cumbersome, as stated by 70% of the reviewers who specify remote management.
  • Setting Policies: All the users who refer to policy setting note that planning and setting policies can be daunting.
  • Scan Individual Files: Scanning individual files that require multiple clicks is time-consuming, as observed by 60% of the users who specify scanning.

Researcher's Summary:

ESET Endpoint Protection offers on-premise or cloud-based management to provide multi-layers of defense against advanced malware. It offers a comprehensive security array to ensure the safety of devices. It has a small footprint, but many reviewers have noted that it can slow down a device's performance. Also, a lot of users mention difficulties in setting policies and scanning files. Overall, it’s a user-friendly solution that provides regular updates to keep all your endpoint devices safe. Full disk encryption is an add-on feature that provides users with increased data security.

User Sentiment i

Based on 1331 reviews:

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