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Benefits and Insights

Why use Cisco AMP for Endpoints?

Key differentiators & advantages of Cisco AMP for Endpoints

  • Global Threat Intelligence: Utilizing Cisco Talos, malware experts pick apart and analyze threats and threat data to help inform AMP’s live-updating features to preemptively protect against attackers. 
  • Sandboxing: Sandboxing isolates potential threats and then analyzes them against over 700 different threat indicators to assess their safety and help teams prioritize security features. 
  • Traffic Analysis: Cisco AMP will monitor network traffic and report on any potential suspicious exchanges or access points, protecting users from threats inside and outside of their enterprise. 
  • Point-in-Time Malware Detection and Blocking: Using fingerprinting, metadata and more, the software is able to catch malware at its point of entry — even if it’s unknown to AMP at the time. 
  • Continuous Analysis and Retrospective Security: If a suspected file enters a user’s network, the product will continue to monitor the file for any suspicious activity, record its behavior, and report it to security teams. Containment takes just a few clicks after assessment. 
  • Secure Integrations: The platform is able to integrate with a variety of third-party software or devices, such as secure internet gateways, ISP branch routers, the Meraki MX UTM platform and more. 

Industry Expertise

Cisco, a major name in IT, serves a number of customers across diverse fields with their endpoint protection offering. Major clients of Cisco include Turkish Airlines, the Istanbul Airport, Destel, HCL Technologies and more.

Key Features

  • Global Threat Intelligence: Utilizing Cisco Talos, malware experts pick apart and analyze threats and threat data to help inform AMP’s live-updating features to preemptively protect against attackers. 
  • Sandboxing: Sandboxing isolates potential threats and then analyzes them against over 700 different threat indicators to assess their safety and help teams prioritize security features. 
  • Traffic Analysis: Cisco AMP will monitor network traffic and report on any potential suspicious exchanges or access points, protecting users from threats inside and outside of their enterprise. 
  • Point-in-Time Malware Detection and Blocking: Using fingerprinting, metadata and more, the software is able to catch malware at its point of entry — even if it’s unknown to AMP at the time. 
  • Continuous Analysis and Retrospective Security: If a suspected file enters a user’s network, the product will continue to monitor the file for any suspicious activity, record its behavior, and report it to security teams. Containment takes just a few clicks after assessment. 
  • Secure Integrations: The platform is able to integrate with a variety of third-party software or devices, such as secure internet gateways, ISP branch routers, the Meraki MX UTM platform and more. 

Cisco AMP for Endpoints Suite Support

mail_outlineEmail: Users cannot email support at this time.
phonePhone: North American users can obtain phone support by calling 1-800-553-2447. Worldwide phone numbers vary by country and can be found on Cisco’s website.
schoolTraining: Cisco Training on Demand provides a full, 12-month library of documentation, videos and more to train users on the Cisco platform.
local_offerTickets: By owning a Cisco product with a support contract, users are entitled to open a support case and can do so by logging into their account online.

Cisco AMP for Endpoints Reviews

Average customer reviews & user sentiment summary:

731 reviews

94%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Ease of Use: It is easy to install, deploy, use and manage.
  • Small Footprint: It has a small footprint with low system resource utilization.
  • Device Trajectory: Device trajectory information is helpful with tracking file activity.
  • Customer Support: It provides fast and reliable customer services over email, phone and tickets.

Cons

  • False Positives: It can tag false positives and classify legitimate files as a threat*.
  • Slow Performance: It can slow down the performance of devices**.
  • Blind Spots: It is, at times, unable to eliminate blind spots***.
  • Crashes Occasionally: Users report that it sometimes crashes, which decreases productivity****.

Researcher's Summary:

Cisco AMP detects potential malware and remediates it, helping enterprises protect their web traffic and endpoints. If you are looking for a light-weight endpoint security solution that does not consume a large amount of memory, this might be an appropriate product.

* June 21, 2019 review derived from source on May 13, 2020

** Feb 21, 2019 review derived from source on May 13, 2020

*** Mar 26, 2019 review derived from source on May 13, 2020

****June 13, 2019 review derived from source on May 13, 2020

User Sentiment i

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