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Benefits and Insights

Why use Jolt?

Key differentiators & advantages of Jolt

  • Ensures Team Accountability:  Helps business owners achieve team accountability by streamlining daily operations and bringing consistency to processes. 
  • Keeps Food Safe: Its Digital Food Safety feature ensures that food orders are hot and fresh with automated temperature checks and accessible temperature logs. It also labels raw stock according to date.  
  • Employee Performance: Enhances employee performance to boost service friendliness and increase order accuracy.  
  • Streamlines Daily Operations: Organizes and streamlines daily operations to eliminate the need for owners to be present at the location round-the-clock. 
  • Offers Quick Updates:  Facilitates sending updates to the entire organization with a single click to boost consistency and foster a culture of continuous improvement. 

Industry Expertise

Jolt offers solutions to businesses of all sizes in the hospitality, tourism, retail and food and beverage sectors.

Key Features

  • Task Management: Facilitates task management through an automated system that displays tasks in a visually digestible way. Assign tasks in the desired order and allow feedback to steer the team in the right direction. 
  • Insight Reporting: Provides critical insights into employee’s information and holds them accountable for daily tasks and duties. 
  • Documents Deficiencies: Offers tools to document shortcomings in operations, and resolves them through audits and inspections.  
  • Stores Information: Stores all critical data in one place, and data can be saved in multiple formats, including video and audio. Information libraries also help save on printing and distribution costs.  
  • Schedules Employees: Offers a simple and feature-rich employee scheduling system that can be integrated into daily operations.  
  • Bulk Messages: Send messages to a large group of people at once, in case the information needs to reach everyone immediately. 
  • Speeds Up Announcements: Updates employees on changes to policy and any other important modifications or events. 
  • Centralized Communication: Provides a logbook to centralize all communication and ensure that accurate information reaches the right people.  

Jolt Suite Support

mail_outlineEmail: Online queries can be sent to [email protected]
phonePhone: Phone queries can be directed to 877-396-4112 on Monday - Friday, 7 a.m. - 5 p.m. Depending on the issue, users can choose Ext. 1 for tech support, Ext. 2 for Sales, Ext. 3 for Billing & Shipping and Ext. 4 for HR and Employment.
schoolTraining: The Jolt website has a Customer Support Centre that features authored articles and Frequently Answered Questions to help the user.
local_offerTickets: Users can submit tickets through Jolt’s contact page.

Jolt Reviews

Average customer reviews & user sentiment summary:

371 reviews

93%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Functionality: Around 94% of users who mentioned functionality said that the system provided a robust suite of helpful tools that helped them save time.
  • Ease of Use: The system’s user-friendly interface makes it easy to manage and understand, as noted by 100% of reviewers who mentioned ease of use.
  • Customer Service: More than 88% of reviewers referring to customer support noted that included professional services were helpful and provided follow-up tips and corrections.
  • Tracking/Monitoring: All users who refer to monitoring state that it helps boost employee accountability, inventory organization and scheduling.

Cons

  • Initial Setup: Its initial setup is time-consuming, as noted by nearly 100% of users who mentioned setup.
  • Slow Application: Around 55% of the users who mentioned it’s mobile application report that it can be slow/glitchy and at times would crash.
  • Communication: Text and emails can only be sent to employees through its time-card feature, as observed by 60% of reviewers who referred to communication.

Researcher's Summary:

Jolt helps its users keep up with daily tasks and track who completes what with a time stamp. It is an easy-to-use solution that satisfies food safety guidelines with automated temperature checks, temperature logs and food labeling by date. Reviewers mentioned that its initial set-up takes time, and printer issues are difficult to solve. The application does not allow users to send messages to a single employee, but they can send a message to a large group of people at once. Overall, it is a cost-effective software solution with seamless training and support.

User Sentiment i

Based on 371 reviews:

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