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Benefits and Insights

Why use Humanity?

Key differentiators & advantages of Humanity

  • Save Time: Build schedules up to 80% faster by streamlining the scheduling process.
  • Convenience: Access it from any internet-connected device. Let employees trade shifts, request time off and edit shifts from mobile devices.
  • Improve Communication: Communicate easily with employees and receive real-time updates about the schedule from any location.
  • Improve Bottom Line: Integrate seamlessly with third-party modules to streamline payroll, onboarding and other training tasks. Integrate with popular HCM modules like Workday, Namely, BambooHR and ADP.

Industry Expertise

Humanity provides cloud-based scheduling and time tracking software to more than 10,000 clients in more than 195 countries. Humanity’s user base spans 150 different industries, including technology, healthcare, transportation and more.

Key Features

  • Scheduling:Create schedules, manage vacation requests and adjust to last-minute shift changes. Get real-time visibility into employee availability and automatic updates to keep the whole team updated on revised schedules.
  • Time Clock:Track staff hours and attendance from any mobile device. Generate timesheets and export them for payroll.
  • Forecasting: Project staffing needs based on business data such as POS metrics, allowing managers to build better schedules.
  • Flex Scheduling:Avoid understaffing by responding to business needs. Post open shifts, release shifts and find replacements for employees who are unable to make their shift.

Limitations

This product has the following limitations as of writing this review:
  • Doesn’t have a “request booking” feature. Users can only book staff through the software based on their availability.
  • Shift hours swapped cannot be modified.
  • History of staff picking up shifts can’t be tracked.
  • Overall open hours for the business cannot be set.
  • Limited mobile app features.

Suite Support

Humanity offers a starting guide and additional online support to users. Users can also schedule a demo of the software and can access a library of support articles. Specific information about how to access assistance from support experts can be found below:

mail_outlineEmail: Support experts are available to help via web chat at all times. The chat can be found on Humanity’s website.
schoolTraining: Users can access a variety of articles for assistance on a range of subjects. Some of the categories include guides for getting started, leave management, employee time management, reports and basic troubleshooting for a variety of features.
local_offerTickets: Humanity does not allow users to submit tickets for support.

Cost of Ownership

License/Subscription Cost
  • Subscription-based pricing model
  • Pricing is based on the number of users per month or users per year
  • Both monthly and annual billing plans are offered
Maintenance Cost
  • Included in the subscription fee
  • 24/7 support services are provided to all subscribers
Installation/Implementation Cost
  • Included in the subscription cost
Customization Cost
  • Cost is above and beyond the subscription fee
  • Cost varies depending on the functional requirements added to the system
Data Migration Cost/Change Management/Upfront Switching Cost
  • Price is dependent on a user's current software, the amount of data to be migrated, the availability of migration tools, the complexity of data and gaps between the existing system and the new system.
Recurring/Renewal Costs
  • Cost is included in the monthly or annual subscription fee

Humanity Reviews

Average customer reviews & user sentiment summary:

743 reviews

86%

of users would recommend this product

User Sentiment i

Based on 743 reviews:

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